Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194364 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535546 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438956 Views
565 replies
37 likes
I've just returned from canada and I cant login. The message pops up saying unable to login from another country. How can I reset it as i am now back in Australia??
I've just returned from canada and I cant login. The message pops up saying unable to login from another country. How can I reset it as i am now back in Australia??
232 Views
0 replies
0 likes
Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download all my music so and listen to any one without bein...
Hello, I own a galaxy s7 and wanted to download my music so that I can listen to it offline but it doesn't work, I can only download playlist but not all songs, I had an iphone 6 and I could download...
Community Legend
353 Views
1 replies
0 likes
There is loads of issues with this topic, but , it still has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work, I am fully updated, so It can be safe to say the battery drainage still ...
There is loads of issues with this topic, but , it still has not bee resolved, I love Spotify , but the amount of drain on the battery tells me this app needs some serious work, I am ful...
376 Views
0 replies
0 likes
My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?
My music stopa playing when u am i a song. I have to unlock my phone and open spotify then it will start playing again. How do I get it to continue playing without stoping?
Spotify Star
450 Views
1 replies
1 likes
Hello!So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doesn't let me to change the app permissions.
Hello! So I have this issue when opening spotify that it doesn't open up, only opens to a black screen and tells me "No storage area found". My phone is Android Galaxy S5 Neo, Lollipop. My phone doe...
Spotify Star
718 Views
1 replies
0 likes
Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.
Me conecto en un Xiaomi MI5. El momento menos pensado la app detiene la canción que está reproduciendo. Parece que ocurre solo cuando estoy conectado a un parlante SONY vía bluetooth.
Casual Listener
465 Views
1 replies
0 likes
I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a players to, or remove a song from the play list. It mig...
I want to create a set of new voice commands using automate for android. I can send app broadcasts, but how do I find out how to configure it? Specifically I want to like a song, add a song to a play...
316 Views
0 replies
0 likes
Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I am always needing to restart spotify on my android d...
Just another mention here about how poorly chromecast is supported by spotify. In addition to this issue which everybody seems to be experiencing, I get all sorts of other problems. Most notably, I a...
Regular
736 Views
2 replies
1 likes
Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usually Save downloaded playlist to sd card. Finally i ...
Hello here is my problem; after reboot phone ( in this case galaxy s7 ) i find erase all my downloaded playlist, not every reboot but randomly. It worked the same randomly on older smartphone. I usua...
Music Fan
373 Views
1 replies
1 likes
I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull music and also has a habbit of interupting/changing m...
I have no idea whoms IPad is connected and I cannot unconect it. I have never owned an IPad nor let anyone with an Ipad connect to my spotify. All I do know is that the person listens to godawfull mu...
Community Legend
608 Views
3 replies
0 likes
I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I deleted from the albums please help
I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I ...
Community Legend
382 Views
1 replies
0 likes
it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. i try facebook and it asks for a passcode which i don'...
it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. &n...
390 Views
0 replies
0 likes
Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please?Thanks!
Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please? Thanks!
Regular
812 Views
2 replies
0 likes
Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed besides the update. I've tried reinstalling spotify an...
Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed bes...
Newbie
2947 Views
12 replies
6 likes
Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and they ask for the pic and i give them then i dont t...
Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and...
292 Views
0 replies
0 likes
Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well and if i open my spotify it will drop the conection ...
Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well a...
292 Views
0 replies
1 likes
Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias
Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...
Spotify Star
680 Views
3 replies
0 likes
Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...
Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...
Spotify Star
316 Views
1 replies
0 likes
I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'm on Free. It's totally ridiculous!
I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'...
Spotify Star
419 Views
1 replies
0 likes
HiI have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal?i'm a premium account or no?Thank you in advance
Hi I have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal? i'm a premium accou...
Casual Listener
1225 Views
7 replies
0 likes
