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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6865 Views

0 replies

7 likes

  • 6865 Views
  • 0 replies
  • 7 likes

Playlist sorting smartphone app

Regarding the Android- AND iOS App and sorting playlists One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or oldest added songs at top in my playlist with 1600+ songs M...

Newbie

Regarding the Android- AND iOS App and sorting playlists   One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or...

rhoada35

Newbie

579 Views

1 replies

1 likes

Android
iOS
  • 579 Views
  • 1 replies
  • 1 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

Casual Listener

Plays a few songs then stops I have to open my phone and restart the app

Daniel

Community Legend

618 Views

2 replies

0 likes

What does this mean
  • 618 Views
  • 2 replies
  • 0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

Newbie

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...

Daniel

Community Legend

677 Views

1 replies

0 likes

Connection issues
Wi-Fi
  • 677 Views
  • 1 replies
  • 0 likes

Xperia Z3 issues

Could anybody help me in trying to solve my Xperia Z3 issue?Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save songs and will continue to redownload them after reopenin...

Newbie

Could anybody help me in trying to solve my Xperia Z3 issue? Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save so...

Bwear

Casual Listener

771 Views

2 replies

0 likes

Android
Download error
Playback problem
Playlist problem
SD-card
Stuttering Playback
Xperia
Z3 running
  • 771 Views
  • 2 replies
  • 0 likes

Unavailable Songs on mobile

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3).On my Android, I have the local files which are "unavailable", while I have previously make playlist ...

Visitor

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3). On my Android, I have the local files which ar...

user-removed

Not applicable

1131 Views

4 replies

2 likes

  • 1131 Views
  • 4 replies
  • 2 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

Regular

Hey Spotify,  I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...

Daniel

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Spotify for Chromecast stopped showing cover art and next / previous / current track

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track.But since about a week or two ago, this changed and now everytime I start casting audio from my chromecast, it just shows a big Spotify...

Casual Listener

Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track. But since about a week or two ago, this changed and now everytime I start casting ...

Zim3000x

Newbie

2947 Views

19 replies

15 likes

  • 2947 Views
  • 19 replies
  • 15 likes

Solved!! Filter for dowloaded albums is gone

I have a samsung S6. I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list. Yesterday, the filter disappeared and I now show only dowloaded albums. The button has disappeare...

Music Fan

I have a samsung S6.   I had previously been able to filter albums to show only downloaded albums by using the button on the upper right hand of the list.   Yesterday, the filter disapp...

Daniel

Community Legend

905 Views

3 replies

0 likes

  • 905 Views
  • 3 replies
  • 0 likes

Deleting a song from library across devices?!

Hi, I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some strange and totally nerving reason it comes back to my library ...

Casual Listener

Hi,   I have a PC client and two phones. I also have same library of my music available offline for each device. When I try to delete some song from the library (remove the tick), for some str...

Daniel

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Spotify crashes whilst logging in (android S5)

Hi, hoping someone can help. I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy. I've completely wiped all information/data of Spotify from my phone/sd card and uninsta...

Visitor

Hi, hoping someone can help.   I recently uninstalled spotify during the most recent update a few days ago which caused login issues (myself included) with Sptofiy.   I've completely wi...

Daniel

Community Legend

886 Views

9 replies

0 likes

  • 886 Views
  • 9 replies
  • 0 likes

App won't open - Kein Speicherbereich gefunden

Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen.This error suddenly appeared. Before I had no problem with my saved music. I have roughly 2 GB of Music on ...

Casual Listener

 Hi,   I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen. This error suddenly appeared. Before I ...

Chris1692

Newbie

1534 Views

4 replies

0 likes

bug
Speicherbereich
  • 1534 Views
  • 4 replies
  • 0 likes

Solved!! 5.1.1

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advise, thanks, dw

Casual Listener

Spotify. I recently purchased a devise that has android os 5.1.1 . When I go to the Google play store, the app there for Spotify says, "incompatible". ?? Is there a Spotify app for 5.1.1?? Advis...

dr5chrone

Casual Listener

8096 Views

4 replies

0 likes

  • 8096 Views
  • 4 replies
  • 0 likes

Mon appli ne se lance plus

Bonjour, je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de mon tel " pas d 'espace de stockage trouvé. Elle fonctionnai...

Casual Listener

Bonjour,   je suis abonnée Spotify prenium et depuis deux jours gros bug quand je veux lancer mon appli sur mon mobile ..ecran noir et rien ne se passe ca reste sur ecran noir avec message de ...

Soundofus

Community Legend

7257 Views

7 replies

0 likes

  • 7257 Views
  • 7 replies
  • 0 likes

Offline mode on Android: Auto download

Hey everyone, I don't usually do this but I thought I give it a shot. I just have to ask if there's a way to keep offline mode on but not have it download every single song you save into your library. I love being able to have high-quality songs on t...

Casual Listener

Hey everyone,   I don't usually do this but I thought I give it a shot. I just have to ask if there's a way to keep offline mode on but not have it download every single song you save into you...

1214226842

Casual Listener

1764 Views

4 replies

0 likes

Android
Auto download
offline mode
  • 1764 Views
  • 4 replies
  • 0 likes

Discovery weekly not updating

My discover weekly hasn't updated since the beginning of march help Plz!

Newbie

My discover weekly hasn't updated since the beginning of march 😞 help Plz!

MattSuda

Spotify Star

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Solved!! Stops plays after songs, errors

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I unlock my phone again. Also saying cannot play track...

Casual Listener

I have a Samsung Galaxy Note 5. I have a premium sub to Spotify. For a couple years now Spotify has been great, but past month when playing in my car, Spotify stops playing after every song until I u...

Goldfish0519

Casual Listener

902 Views

3 replies

0 likes

Error message wont play android
  • 902 Views
  • 3 replies
  • 0 likes

Problema Spotify - Movistar

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Datos. ¿Qué puedo hacer?.

Newbie

Hace un mes podía usar Spotify a través del servicio de Datos de mi plan con Movistar, ahora no me funciona, aparece el mensaje "You are offline", sólo funciona con WiFi pero yo deseo usarlo con Dato...

osornios

Spotify Star

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

How do I move my music to a new device

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Casual Listener

I got a new phone and want to transfer all my music but I can't figure it out... help please!!!

Jo1013

Casual Listener

13963 Views

4 replies

1 likes

  • 13963 Views
  • 4 replies
  • 1 likes

Solved!! Local Files stuck on Waiting to Download

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself.The songs play on my PC since they are local files but I can't seem to get them to download on my android device.I am connected to th...

Casual Listener

Hello I just started using spotiy and found that some songs that I want are not on it so I wanted to add some myself. The songs play on my PC since they are local files but I can't seem to get them ...

audiooptimerad

Casual Listener

28263 Views

6 replies

1 likes

  • 28263 Views
  • 6 replies
  • 1 likes

Spotify App thinks I have downloaded to 3 devices but I haven't

HI, I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked. This has resulted in the app telling me I have downloaded to the maximum of 3 devices w...

Casual Listener

HI,   I know there are lots of posts about how to get spotify to download to an sd card and I have tried and tried everything I have read and none of it has worked.  This has resulte...

4dMac

Casual Listener

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
  • 0 likes