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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106865 Views

26 replies

3 likes

  • 106865 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216607 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216607 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570234 Views

78 replies

3 likes

  • 570234 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470093 Views

577 replies

40 likes

Account
Free
  • 470093 Views
  • 577 replies
  • 40 likes

How do I find hidden playlist?

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Newbie

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Bittencourt

Spotify Star

15762 Views

1 replies

0 likes

  • 15762 Views
  • 1 replies
  • 0 likes

Can't create playlist

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...

Casual Listener

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...

dinomight

Spotify Star

3670 Views

5 replies

0 likes

  • 3670 Views
  • 5 replies
  • 0 likes

Wiko - Trouble connecting

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I have a remaining space for offline device. I suppos...

Casual Listener

hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I ...

__debaser

Casual Listener

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Problème de connexion

Bonjour,Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien.Une solution ?

Newbie

Bonjour, Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien. Une solution ?

Hubo

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Music stops and Spotify screen goes black

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then restart the app. It has only been happening for abo...

Casual Listener

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then ...

Joe

Community Legend

1632 Views

5 replies

0 likes

Spotify crashing Android
  • 1632 Views
  • 5 replies
  • 0 likes

Serious issues on Xperia Z5c

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes continuously, basic functioning, overheats, slowness,...

Casual Listener

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes co...

Joe

Community Legend

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
  • 0 likes

Automatic closed app Android 6.0 Moto E - BR

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

Newbie

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Can I move the SD Card to other device instead to start download?

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted SD Card?

Casual Listener

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted...

DJ-BBASS

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Spotify uses SD card for downloads but phone shows as internal memory being used

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. However when I look at my storage my internal phone...

Regular

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. ...

graphic_jazz

Regular

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

supermegaandrea@gmail.com

Ho perso il mio account perché non mi fa accedere più da facebook

Newbie

Ho perso il mio account perché non mi fa accedere più da facebook

736 Views

0 replies

0 likes

  • 736 Views
  • 0 replies
  • 0 likes

Solved!! Spotify 1.1.0.113 crashes nonstop in HTC One M8

Hello, Yesterday I updated Spotify to 1.1.0.113 and it's crashing all the time, making it unusable on a HTC One M8. Is there any way to fix this? I have a premium account and can't use it on my phone at the moment. Thank you.

Casual Listener

Hello,   Yesterday I updated Spotify to 1.1.0.113 and it's crashing all the time, making it unusable on a HTC One M8.   Is there any way to fix this? I have a premium account and ca...

molly19

Newbie

3266 Views

7 replies

1 likes

  • 3266 Views
  • 7 replies
  • 1 likes

Sharing a song in Spotify with non-Facebook users

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work. I type the user in and a message but the send butt...

Newbie

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work....

osornios

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!! Payment option

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe card"

Casual Listener

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe car...

osornios

Spotify Star

938 Views

3 replies

0 likes

  • 938 Views
  • 3 replies
  • 0 likes

Hide / Prevent Access to Spotify Settings section of app

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

Newbie

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Descargas a dispositivo

El problema que encuentro es en un telefono Samsung S4 que uso sólo para musica. La musica que descargo, para que esté disponible offline, al día siguiente de haber realizado la descarga, "desaparece" del dispositivo. Y tengo que volver a descargarla...

Newbie

El problema que encuentro es en un telefono Samsung S4 que uso sólo para musica. La musica que descargo, para que esté disponible offline, al día siguiente de haber realizado la descarga, "desaparece...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken. The version of Spotify is 5.7.0.781 The version of andriod is 5.1.1 Previous versions of the app have worked fine w...

Newbie

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken.   The version of Spotify is 5.7.0.781   The versio...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Oneplus one premium apk crashes when clicking on menu

Hey everyone, since thursday my spotify app is crashing whenever i try to click on the menu in the android app.i have uninstalled and installed it again but nothing changed.any ideas? thanks alot

Newbie

Hey everyone,   since thursday my spotify app is crashing whenever i try to click on the menu in the android app. i have uninstalled and installed it again but nothing changed. any ideas? &...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Some Albums are available on Web but not in Spotify App

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be a problem? I have Family account, my location is Czech Republic. Thanks

Newbie

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be  a problem? I have Family account, my loc...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes