Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118343 Views

27 replies

4 likes

  • 118343 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238430 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238430 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599315 Views

79 replies

3 likes

  • 599315 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491902 Views

581 replies

42 likes

Account
Free
  • 491902 Views
  • 581 replies
  • 42 likes

Can't login on a Sony Xperia Z5

I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling me that it is an invalid password or username.I have...

Casual Listener

I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling m...

smasterhatch

Casual Listener

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Artists not showing up in search

Sometimes, when I type in certain artists' names, they don't show up, and I have to try and find them by using the RELATED ARTISTS feature, which is irritating. I mean, they ARE listed on Spotify, but they don't show up in the search results. I under...

Casual Listener

Sometimes, when I type in certain artists' names, they don't show up, and I have to try and find them by using the RELATED ARTISTS feature, which is irritating. I mean, they ARE listed on Spotify, bu...

613 Views

0 replies

0 likes

  • 613 Views
  • 0 replies
  • 0 likes

how many songs can I download on my phone?

I use to have an account in the US but i moved to Colombia, in the US i could download up to 10.000 songs, in here i dont know why but I have reached the maximun, how can I know how many songs do I downloaded? and why it is least than in the US?

Newbie

I use to have an account in the US but i moved to Colombia, in the US i could download up to 10.000 songs, in here i dont know why but I have reached the maximun, how can I know how many songs do I d...

Joe

Community Legend

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Nesecito ayuda..!!

Tengo cuenta premium, cada vez que descargo música y se guarda en mi tarjeta Sd. Para poder reproducirlo en modo Offine.Después de un tiempo la aplicación no me permite reproducir la música obligando a descargar nuevamente... ¿Que esta pasando?

Newbie

Tengo cuenta premium, cada vez que descargo música y se guarda en mi tarjeta Sd. Para poder reproducirlo en modo Offine. Después de un tiempo la aplicación no me permite reproducir la música obligan...

Bittencourt

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

HTC One M9 won't let me log in

Hi,I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can log in on my Windows desktop and my Lenovo android t...

Newbie

Hi, I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

qwdwq

ax

Newbie

ax

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Stockage Fusionné Archos

Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le message Aucun Stockage trouvé apparait. Dès que j'inva...

Newbie

Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le mes...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Account

Can't log in, should have 24mths with Vodafone, now not able to login

Newbie

Can't log in, should have 24mths with Vodafone, now not able to login

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android app that can solve my problem.

Newbie

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android ap...

613 Views

0 replies

1 likes

  • 613 Views
  • 0 replies
  • 1 likes

Spotify premium not working

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use premium) ive logged in and out and have deleted an...

Casual Listener

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Software problems

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a problem from forums it seems many people have. Wonde...

Casual Listener

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a p...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Volume dicreases, buzzy sound

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone.I remove the software and downloaded again, then changed spotify to first settings. Nothing chan...

Newbie

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone. I remove the software and downloaded again,...

504 Views

0 replies

0 likes

Equalizer
volume
  • 504 Views
  • 0 replies
  • 0 likes

Kickd off preimum

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through the help pages to try get it sorted but cant figure o...

Visitor

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through th...

jasonklein34

Newbie

783 Views

2 replies

1 likes

  • 783 Views
  • 2 replies
  • 1 likes

Music playing

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn my screen back on for the next song to play. I put a...

Newbie

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn m...

383 Views

0 replies

1 likes

  • 383 Views
  • 0 replies
  • 1 likes

Data being chewed up on android when streaming

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot).Music streaming quality is set to normal, downloads are set to WiFi only and the estimations are that 1gb of data = 24hrs.S...

Newbie

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot). Music streaming quality is set to normal, downloads are set to WiFi on...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

I can't download the music because of the setting

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it doesn't working. Help me what I have to do

Newbie

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Solved!! Music won't stay saved

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2.For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my phone (on the SD card, I believe). An album will save, I ...

Regular

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2. For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my ph...

Mbloodsmyth

Newbie

5541 Views

13 replies

0 likes

Android 4.4.2
Downloading Problem for Samsung Galaxy S 4
Ipad version
Samsung S4
save album
  • 5541 Views
  • 13 replies
  • 0 likes

Email deleted and password forgotten9

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Casual Listener

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Devil20202

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Samsung Gear Support

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

Newbie

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes