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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114844 Views

26 replies

4 likes

  • 114844 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230920 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230920 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590071 Views

79 replies

3 likes

  • 590071 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484856 Views

580 replies

42 likes

Account
Free
  • 484856 Views
  • 580 replies
  • 42 likes

I am PAYING FOR YOUR SERVICES!!! - WHY DOESNT IT WORK

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECTLY I WILL GIVE YOU MY PHONE NUMBER- THIS IS NO JOKE...

Newbie

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECT...

General1982

Newbie

480 Views

2 replies

1 likes

  • 480 Views
  • 2 replies
  • 1 likes

I have lost my account premiun and my unloaded playlist

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not tape-worm playlist unloaded What has happened? What...

Newbie

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not ...

user-removed

Not applicable

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Offline play

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Newbie

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Hubo

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Cannot login in

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a different account , not mine. Iv lost my songs and if anyon...

Newbie

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a differen...

259 Views

0 replies

0 likes

  • 259 Views
  • 0 replies
  • 0 likes

I can't add offline devices to my account

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devices. Spotify help isn't giving me any answers. I ca...

Casual Listener

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devi...

mzdebra666

Newbie

698 Views

2 replies

2 likes

  • 698 Views
  • 2 replies
  • 2 likes

Start a playlist with a specific song

I don't get it. I really don't get it. How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar? Thank you and kind regards

Regular

I don't get it. I really don't get it.   How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar?   Thank you and kind regards

Bäär

Regular

2263 Views

3 replies

0 likes

start
  • 2263 Views
  • 3 replies
  • 0 likes

Account invalid after family upgrade

Hello,I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I registered my old spotify account to it that already had a ...

Newbie

Hello, I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I regist...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify Crashes after Downloading (Solved)

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant open spotify and it crashes. I tried to redownload ...

Newbie

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant ...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Dowloaded music in sd card not avaiable offline

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working just fine without the sd card, and using the phone's m...

Casual Listener

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working jus...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Won't download songs over 4G

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need to turn in on... I already reinstalled Spotify and...

Newbie

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need...

1160 Views

0 replies

0 likes

4G
  • 1160 Views
  • 0 replies
  • 0 likes

Solved!! Gapless playback not working.

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Samsung S5 Android app.

Visitor

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Sa...

user-removed

Not applicable

10239 Views

2 replies

0 likes

  • 10239 Views
  • 2 replies
  • 0 likes

Song wont skip to next song while listening a list

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cache location to my internal storage, i have reinstal...

Casual Listener

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cac...

romanturbo

Casual Listener

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Can't download a song

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

Newbie

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Downloaded playlists disappear when I restart my s7 edge but storage folder still exists

Hello,I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem.I'm using a Samsung s7 edge, which has not been modified in any way. As such, the storage is divided into internal a...

Newbie

Hello, I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem. I'm using a Samsung s7 edge, which has not been modified ...

402 Views

0 replies

2 likes

  • 402 Views
  • 0 replies
  • 2 likes

Cell service......

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen to it under these circumstances? I'm not quite sure ...

Newbie

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen t...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Music in SD card

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Casual Listener

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Bittencourt

Spotify Star

720 Views

3 replies

0 likes

Account
  • 720 Views
  • 3 replies
  • 0 likes

Sharing Songs with Non-Facebook Users

Hi all,I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but my friend's spotify username is still not being recogn...

Newbie

Hi all, I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but m...

osornios

Spotify Star

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

2456 Views

10 replies

0 likes

  • 2456 Views
  • 10 replies
  • 0 likes