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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839312 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839312 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13604 Views
  • 1 replies
  • 0 likes
  • 13604 Views
  • 1 replies
  • 0 likes

Android app not fully opening/spotify app isn't responding

Hi there For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working. Please please please tell me how i can get my app to work. Don't m...

  • Newbie
  • Hi there   For the last few days my spotify premium on my samsung s5 has not been working. I've tried deleting cache, factory reset, i've tried the SD card thing and nothing is working.  ...
  • 198 Views
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  • 198 Views
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Premium - Spotify Deleting Songs

I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. Anyone know the reason for this and a way to recover ...

  • Newbie
  • I have a premium account and have just found that all the songs I saved and have downloaded from artists have been deleted... So now it shows zero songs saved searching under the artist selection. An...
  • themarcknight
  • Casual Listener
  • 320 Views
  • 3 replies
  • 0 likes
  • Song Replacement
  • 320 Views
  • 3 replies
  • 0 likes

Login(?) failure

Hi.I have a problem with connecting on Spotify on a Samsung deviceYesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but nothing harmful)But this morning, I received the messag...

wpid-spotify-android-4-pictures-hands-on-2.jpg
  • Regular
  • Hi. I have a problem with connecting on Spotify on a Samsung device Yesterday, I could listen to music like I ever did, on a premium account. Nothing strange or any bugs (sometimes ap closing, but ...
  • miguedrive
  • Gig Goer
  • 277 Views
  • 6 replies
  • 0 likes
  • 277 Views
  • 6 replies
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Solved!! Can't stream a whole local album

Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because a couple of months I am able to, but now the app s...

  • Casual Listener
  • Please, can you all tell me why can't I stream a classic album from my country? I'm from Peru and i'm not able to stream the classic album "We All Together" by We All Together band, it's rare because...
  • Rottame
  • Music Fan
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Downloading songs for offline

I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x amount completed". Occasionally it would download ...

  • Newbie
  • I just started having the problem of not being able to download any songs to my phone. My SD card has plenty of storage sapce but as of about a week ago all my spotify says is "downloading 0 out of x...
  • camillo75
  • Community Legend
  • 253 Views
  • 1 replies
  • 1 likes
  • 253 Views
  • 1 replies
  • 1 likes

spotify doesn't open

Hey all,Can someone help me out pls.I have resetted my android fone the day before yesterday.So when i installed spotify again it opened once. So i logged on. But now, everytime i want too open spotify, it throws me out.I already tried a few times wi...

  • Newbie
  • Hey all, Can someone help me out pls. I have resetted my android fone the day before yesterday. So when i installed spotify again it opened once. So i logged on. But now, everytime i want too op...
  • camillo75
  • Community Legend
  • 472 Views
  • 5 replies
  • 0 likes
  • Connection issues
  • 472 Views
  • 5 replies
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Local Files on my PC won't play on my Android

I have an HTC One M8 running Lollipop Stock Android.Anyway, two days ago there was an update for Spotify on my phone, and now all of my local filed that I had synced to my computer as well as my phone won't play anymore on my phone. The songs are the...

  • Newbie
  • I have an HTC One M8 running Lollipop Stock Android. Anyway, two days ago there was an update for Spotify on my phone, and now all of my local filed that I had synced to my computer as well as my ph...
  • 95 Views
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  • 95 Views
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  • 0 likes

I am unable to log into my account

I need help logg ing into my account the email that I have linked to my account is no lone r active so when I try to reset my password the email doesn't come to me. How can I get thay fixed? My username is twistedwrench...

  • Casual Listener
  • I need help logg ing into my account the email that I have linked to my account is no lone r active so when I try to reset my password the email doesn't come to me. How can I get thay fixed? My usern...
  • Twistedwrench
  • Casual Listener
  • 139 Views
  • 4 replies
  • 0 likes
  • 139 Views
  • 4 replies
  • 0 likes

Spotify keeps creating picture folder with Spotify icon

Phone is galaxy S6 edge+ android version 5.1.1I installed Spotify and for some reason Spotify keeps creating a folder in my pictures with nothing but a Spotify icon picture.I have a screenshot and will try to upload it.I have tried to Uninstall and r...

  • Casual Listener
  • Phone is galaxy S6 edge+ android version 5.1.1 I installed Spotify and for some reason Spotify keeps creating a folder in my pictures with nothing but a Spotify icon picture. I have a screensho...
  • Jrod82782
  • Casual Listener
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Your Music coming back to the top.

So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i scrolled down at which point is back at the top. It bother...

  • Newbie
  • So, Im having this problem since monday. When Im navigating through "your music" and choose a song that starts playing, the moment I press home button and get back to the app, the list that i sc...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

  • Music Fan
  • Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...
  • user-removed
  • Not applicable
  • 8328 Views
  • 16 replies
  • 5 likes
  • 8328 Views
  • 16 replies
  • 5 likes

Spotify doesn't work on 4.4.4 android on z ultra

I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it

  • Casual Listener
  • I have a z ultra and Spotify doesn't work, after installing the programmes doesn't respond, and am paying for it
  • mathiasv70
  • Newbie
  • 1797 Views
  • 8 replies
  • 0 likes
  • 1797 Views
  • 8 replies
  • 0 likes

Is there a user manual: q: android album play all songs in order

I find the UI confusing and irritating. I'm really on the fence about keeping with Spotify. (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) My current biggest issue is trying to load and play albums, as alb...

  • Newbie
  • I find the UI confusing and irritating.  I'm really on the fence about keeping with Spotify.  (The Roku app problems are really disappointing, and now these issues on Android... arrgh!) &n...
  • 134 Views
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  • 0 likes
  • 134 Views
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  • 0 likes

Premium account works on one device but not the other

So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So I checked the forums and logged in and out and chec...

  • Newbie
  • So. I have a premium account that was connected to my laptop and my phone. My phone broke and I had to replace it. I downloaded Spotify and put my account in, and I was placed under Spotify free. So ...
  • 176 Views
  • 0 replies
  • 1 likes
  • 176 Views
  • 0 replies
  • 1 likes

Default player (especialy bluetooth)

How to set Spotify as a default player? I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Spotify. I have installed Default App Manager and Spotify does...

  • Casual Listener
  • How to set Spotify as a default player?   I would like to set Spotify as a default player to be able start or reasume playing by Start button in bluetooth device. There is no such option in Sp...
  • 701 Views
  • 0 replies
  • 4 likes
  • 701 Views
  • 0 replies
  • 4 likes

Solved!! app crash

I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But the problems still exist. I tried an another accoun...

  • Newbie
  • I have a Samsung galaxy s5. And after The uppdate on Spotify this night I cant open The app without it crashes. It just turns black and then down. I have tried to reinstall and reboot the phone. But ...
  • Daniel
  • Community Legend
  • 381 Views
  • 2 replies
  • 1 likes
  • 381 Views
  • 2 replies
  • 1 likes

Songs changes and pauses on its own

Hi!Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it.Does anyone have a solution? Thx!

  • Casual Listener
  • Hi! Since few days, my Spotify Mobile passes and pauses the songs without I can control it. It is impossible to listen to a whole song without Spotify changes it or pauses it. Does anyone have ...
  • user-removed
  • Not applicable
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

REPEAT MODE WITH SPOTIFY CONNECT?

there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on Do you have the same problem? Or is it only me?

  • Newbie
  • there is no repeat mode on the phone while i navigate the PC, right? There is only random song button and playlist repeat, if i press it twice it only swiches off and on 😞 Do you have the same ...
  • user-removed
  • Not applicable
  • 423 Views
  • 1 replies
  • 0 likes
  • Connect
    repeat just a single song
    repeat track
    Repeat-One
    Spotify Conect
  • 423 Views
  • 1 replies
  • 0 likes

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