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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840092 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840092 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13660 Views
  • 1 replies
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  • 13660 Views
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Solved!! Isnt Working

I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .

Spotify.png
  • Casual Listener
  • I dont know what is going on , but I cant open my Spotify, It open then close, only on my android, its normal on computer, already made the normal procced ( re-install - restart ), My phone is S5 .
  • MaryS
  • Roadie
  • 460 Views
  • 6 replies
  • 1 likes
  • 460 Views
  • 6 replies
  • 1 likes

Spotify wont load

Hello, I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it fails and returns to the android homescreen. If I do a full...

  • Visitor
  • Hello,   I am running Spotfy on a double din Android head unit with Kitkat 4.4. When I install the app it works without issue for a few days and than all of a sudden when it tries to launch it...
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  • 125 Views
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Need help with twitter

I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.

  • Visitor
  • I can't share what I'm playing on Twitter. Can you help me? I changed my twitter account and now I'm having troubles. How can I connect my Spotify account with my new twitter account? Thanks.
  • 127 Views
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  • 127 Views
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offline music is only offline for certain time

my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again?They are on my playlist but not offline? (premium) (I also use spotify on my denon AVR)

  • Gig Goer
  • my albums on android spotify are only saved for a while and after a few weeks I have to download a part of the albums again and again? They are on my playlist but not offline?   (premium) &n...
  • new_r82
  • Gig Goer
  • 158 Views
  • 3 replies
  • 0 likes
  • 158 Views
  • 3 replies
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How to keep Spotify?

When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing?I'm using a Samsung s6 edge on android 5.1.1The app I've been having issues with is Kingdom rush f...

  • Newbie
  • When I'm playing Spotify and then open up another app that uses sound, the sound of that app overwrites spotify. Is there a way to keep Spotify playing? I'm using a Samsung s6 edge on android 5.1....
  • 506 Views
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  • 506 Views
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Will making a new playlist redownloads songs?

If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download the songs and just move some things around? Update:...

  • Music Fan
  • If I make a new playlist on my phone and I drag some songs from another playlist to it, and then make my new playlist available offline. Will Spotify redownload all the songs or will it not download ...
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  • 99 Views
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Spotify crashes after login in

Hi, Brief description of the issue: Spotify crashes after login inSteps to reproduce the issue:First I did this: Open spotifyThen I did that: loginI also did this: crashWhat steps you’ve tried already: Reinstall app, erase data, reinstall android to ...

  • Newbie
  • Hi,    Brief description of the issue: Spotify crashes after login in Steps to reproduce the issue: First I did this: Open spotify Then I did that: login I also did this: c...
  • 203 Views
  • 0 replies
  • 1 likes
  • 203 Views
  • 0 replies
  • 1 likes

30 Day Limit for Offline Review

Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offline again?

  • Newbie
  • Why does the following apply: You can sync a maximum of 3,333 songs per device and stay offline for up to 30 days. Also, after the 30 days, how long do you have to wait before your device can be offl...
  • Skellingtor
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 30 Day Offline Usage
  • 294 Views
  • 1 replies
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controllo musica blocco schermo

Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo

  • Newbie
  • Salve, vorrei sapere perchè non appare il lettore in notifiche e blocco schermo
  • 5516 Views
  • 0 replies
  • 8 likes
  • 5516 Views
  • 0 replies
  • 8 likes

Keeps crashing after last update on Samsung S5..

Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..

  • Casual Listener
  • Deleted and reinstalled app several times but still crashing.. thanks in advance for any suggestions..
  • Tibbity1
  • Casual Listener
  • 852 Views
  • 9 replies
  • 2 likes
  • 852 Views
  • 9 replies
  • 2 likes

Can Spotify start with album screen automatically?

I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Can this be done?

  • Newbie
  • I am using Tasker to automatically launch the Spotify app on my Android device and making it play as well. But I really would like it to please automatically go to the screen with the album cover. Ca...
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  • 86 Views
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new password

Having trouble in logging inI know i got premium subcrition cannot play my selection. And lots of advertising.

  • Newbie
  • Having trouble in logging in I know i got premium subcrition cannot play my selection. And lots of advertising.
  • 81 Views
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  • 81 Views
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Bug in Android version 3.8.0.800 - Playlist resets to beginning when screen locked

Hi. I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1. Problem description: I'm halfway down a playlist, picking songs I like to play and then keep browsing, I lock the screen with the pow...

  • Music Fan
  • Hi.   I cannot find where to report bugs so here goes. I just updated to 3.8.0.800 on my Note 4 running Android 5.1.1.   Problem description: I'm halfway down a playlist, picking songs ...
  • 189 Views
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  • 2 likes
  • 189 Views
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  • 2 likes

Can log in to app but then will not open. Have tried all solutions but nothing working

Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the app. Can log in and use on other devices. Spotify we...

  • Casual Listener
  • Can log into app but then will not open. Have reinstalled and restarted several times. Have tried without sd card and have cleared cache and data. Samsung sayig its not the ohone but issue with the a...
  • 152 Views
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  • 152 Views
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Can't open spotify on samsumg galaxy 5

It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens then just closes. How can I get the previous versi...

  • Casual Listener
  • It used to work fine then kept freezing. So I uninstalled then reinstalled the version available from Google play. But I think my phone can't manage with this latest new version. As it homepage opens...
  • 149 Views
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  • 149 Views
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Premium I paid but have not received

I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me if possible. (I'm with proof)I do not speak English...

  • Newbie
  • I do not know if this is the right place to ask for help, however I'm concerned. For efetuei payment for the ticket, but not fired a premium account. Continue as a free trial of User. Please help me ...
  • kbrooksc
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

User name, etc. where is it?

On my desktop app my username appears on the top right corner. Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?

  • Regular
  • On my desktop app my username appears on the top right corner.   Where is it on the (Galaxy note 10-2014) tablet (nothing in the top right corner)? How do I get to it?   &nbs...
  • kbrooksc
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Playlist en attente

Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...

  • Newbie
  • Ma playlist me veut pas se synchroniser, je suis "en attente de synchronisation alors que je suis en connexion Wi-Fi et en premier...
  • 577 Views
  • 0 replies
  • 2 likes
  • 577 Views
  • 0 replies
  • 2 likes

Env: prod