Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Is there any API call, or programmatic way to get get libspotify app key, other than web access? I need to use libspotify API, but want to get the app key other than: https://devaccount.spotify.com/my-account/keys/ Thanks.
Is there any API call, or programmatic way to get get libspotify app key, other than web access? I need to use libspotify API, but want to get the app key other than: https:/...
Community Legend
596 Views
1 replies
0 likes
I AM nok upgraded to premium which is confirmed when trying to connect by phonenumber in Spotify. But have No acces to tre facilities.Have reinstalled app and restartet phone without succes.
I AM nok upgraded to premium which is confirmed when trying to connect by phonenumber in Spotify. But have No acces to tre facilities. Have reinstalled app and restartet phone without succes.
Community Legend
373 Views
1 replies
0 likes
My songs start play for 2 or 3 seconds then pause and won't play my premium subscription just got paid and still its not working. HELP!!!!!!
My songs start play for 2 or 3 seconds then pause and won't play my premium subscription just got paid and still its not working. HELP!!!!!!
Community Legend
349 Views
1 replies
0 likes
So sorry if this has been asked a million different ways already - I'm quite new to Spotify premium and I don't think I have quite got to grips with how it works yet. Yesterday I spent something like 4 hours importing as many tracks I could find on t...
So sorry if this has been asked a million different ways already - I'm quite new to Spotify premium and I don't think I have quite got to grips with how it works yet. Yesterday I spent somet...
Not applicable
2026 Views
3 replies
1 likes
So i made my own playlist and then hit shuffle. But yet it doesnt shuffle i hear the same songs over and over and then others i never hear. Is there a setting i can change?
So i made my own playlist and then hit shuffle. But yet it doesnt shuffle i hear the same songs over and over and then others i never hear. Is there a setting i can change?
Community Legend
432 Views
1 replies
0 likes
Hopefully someone can help, whenever i'm playing a playlist that i haven't downloaded it stops playing after each song and i have to go back in to start the playlist again. This doesn't happen with playlists i've downloaded to my Samsung phone. I've ...
Hopefully someone can help, whenever i'm playing a playlist that i haven't downloaded it stops playing after each song and i have to go back in to start the playlist again. This doesn't happen with p...
339 Views
0 replies
0 likes
I am getting quite pissed because I have worked hours to organize my playlist and I cannot deactivate shuffle when I play those playlist. This happens either on my android phone or windows pc (impossible to deactivate ctrl S). Also I don't understand...
I am getting quite pissed because I have worked hours to organize my playlist and I cannot deactivate shuffle when I play those playlist. This happens either on my android phone or windows p...
Community Legend
377 Views
1 replies
0 likes
If i want to listing to a song, it pauses after 1 second of playing. There is no error notification in the screen. It is terrible.
If i want to listing to a song, it pauses after 1 second of playing. There is no error notification in the screen. It is terrible.
Community Legend
363 Views
1 replies
0 likes
I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play.google.com/store/apps/details?id=com.tmacstudios.spotify...
I'm an app developer and I just launched an app that allows users to control their Spotify player through voice commands. I'm looking for feedback on the product, so if you went to https://play....
521 Views
0 replies
0 likes
hi! i have a Motorola Moto G (3gn) and one external SD like internal memory...somebody can use the "external memory"? because my spotify app, use the "internal memory"...tnks a lot if you answer my question!.
hi! i have a Motorola Moto G (3gn) and one external SD like internal memory... somebody can use the "external memory"? because my spotify app, use the "internal memory"... tnks a lot if you answer ...
Community Legend
426 Views
1 replies
0 likes
I cannot lunch the app on my s7. Black screen and a notification saying un unable to find storage...Presse help!
I cannot lunch the app on my s7. Black screen and a notification saying un unable to find storage... Presse help!
Casual Listener
1013 Views
5 replies
0 likes
hello.im having trouble with the android spotify app on my galaxy s5. sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black screen with the green loading circle. after a few seconds it ...
hello. im having trouble with the android spotify app on my galaxy s5. sometimes when im listening to my music it suddenly stops. when i try to open the app the only thing is get is a black s...
Casual Listener
861 Views
4 replies
0 likes
Hello everybody, Has anyone heard about Spotify's partnership with Nike + running app for Android (Nike+ Running Pace Station integration)? At the moment, it is only available for Iphone nike + running app. I was wondering when it will be available f...
Hello everybody, Has anyone heard about Spotify's partnership with Nike + running app for Android (Nike+ Running Pace Station integration)? At the moment, it is only available for...
Newbie
13323 Views
6 replies
14 likes
I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process.Cath
I have just joined spotify premium trial on my home computer I would like to use spotify on my smart android samsung phone. Can anyone help me to start this process. Cath
Community Legend
373 Views
1 replies
0 likes
Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repeatedly and to the point of frustration and not using...
Please update the layout options for selecting "up next" items or anything from that menu. I search for a song press the icon and it thinks I want the scroll bar and thows me way down the list. Repea...
Not applicable
421 Views
1 replies
0 likes
In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears with a progress bar but once it finished it comes up...
In the recent app update an option in the settings of the spotify app to select where you want spotify to save the song cahce. I tap on the option to move on the sd card and the notifcation appears w...
Community Legend
515 Views
1 replies
0 likes
I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot and having my music pause but this isn't the case....
I drive all day and sometimes have bad service so I went with premium so I can download my playlists and play offline. I thought I'd be able to play my playlists without worry of being in a dead spot...
Not applicable
1260 Views
3 replies
0 likes
I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update..Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good.If I don't close the app but go back to the desktop and I...
I'm using spotify for 16 months now an I really loved it.. until my phone downloaded this update.. Now I'm paying 10€ per month for listening to music with an app, that doesn't work really good. If...
Casual Listener
475 Views
2 replies
0 likes
I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and artist information won't update, the first song that w...
I am using a Galaxy S2 phone with Cyanogen 12.1 Android 5.1.1 and Spotify version 5.0.0.956 with my Mitsubishi ASX MMCS audio system, software version F. I can control the music, but the song and art...
992 Views
0 replies
1 likes
After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to follow, they somehow unfollow automatically and won't...
After a while, I started noticing that some artists I started following wouldn't appear on my list, they were not followed although I did follow them, now that happens with every artist I start to fo...
Casual Listener
1106 Views
3 replies
0 likes
