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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194610 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194610 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535869 Views

78 replies

3 likes

  • 535869 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439423 Views

565 replies

37 likes

Account
Free
  • 439423 Views
  • 565 replies
  • 37 likes

Sharing a song in Spotify with non-Facebook users

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work. I type the user in and a message but the send butt...

Newbie

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work....

osornios

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Payment option

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe card"

Casual Listener

Hi. Just purched 3 mounths with premium on a store in norway. Used to be a payment option called "reedem your code" but now it's gone. The only options now is: "credit card" "paypal" and "paysafe car...

osornios

Spotify Star

858 Views

3 replies

0 likes

  • 858 Views
  • 3 replies
  • 0 likes

Hide / Prevent Access to Spotify Settings section of app

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

Newbie

Is there any way to prevent friends accessing my account settings when using my spotify account at a party?

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Descargas a dispositivo

El problema que encuentro es en un telefono Samsung S4 que uso sólo para musica. La musica que descargo, para que esté disponible offline, al día siguiente de haber realizado la descarga, "desaparece" del dispositivo. Y tengo que volver a descargarla...

Newbie

El problema que encuentro es en un telefono Samsung S4 que uso sólo para musica. La musica que descargo, para que esté disponible offline, al día siguiente de haber realizado la descarga, "desaparece...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken. The version of Spotify is 5.7.0.781 The version of andriod is 5.1.1 Previous versions of the app have worked fine w...

Newbie

When 'force RTL Layout' is selected in the android developer options, the Spotify app will open, but closes after any action is taken.   The version of Spotify is 5.7.0.781   The versio...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Oneplus one premium apk crashes when clicking on menu

Hey everyone, since thursday my spotify app is crashing whenever i try to click on the menu in the android app.i have uninstalled and installed it again but nothing changed.any ideas? thanks alot

Newbie

Hey everyone,   since thursday my spotify app is crashing whenever i try to click on the menu in the android app. i have uninstalled and installed it again but nothing changed. any ideas? &...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Some Albums are available on Web but not in Spotify App

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be a problem? I have Family account, my location is Czech Republic. Thanks

Newbie

Hi. Today Spotify made me very sad. I wanna download this album - Sabaton - Heroes. On Web spotify it is available but in mobile App not. Where could be  a problem? I have Family account, my loc...

314 Views

0 replies

0 likes

  • 314 Views
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  • 0 likes

jumping through lists without playing

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

Newbie

When i click on play, it jumps through all the songs as if searching but wont play any of them.......

kbrooksc

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

[Android][Other] graphical artifact when reordering songs on up next / next from

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This doesn't appear to happen when grabbing songs visible when...

Newbie

Galaxy S6 Android 6.0.1 MMB29K.G920FXXS3DPF3 When I drag a song from "next from" up to "up next" that requires the view to scroll up, a copy of the song is fixed above where it is dropped. This do...

304 Views

0 replies

0 likes

Android
Other
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Losing downloaded playlists

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my phone. The offline mode is the reason why I'm buyin...

Casual Listener

So recently I the newest version of Android for my phone (HTC One m8) and since then every time I open spotify I have to login and I have to download ALL my music that I had already downloaded to my ...

julieross-GB

Newbie

3803 Views

9 replies

2 likes

  • 3803 Views
  • 9 replies
  • 2 likes

Many songs can not be played

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Anyone can help? Thank you

Newbie

Just got a premium account with new device one plus 3. I'm surprised I can't play many play list or songs, now in Belgium with Spanish account, it shouldn't be a problem but just want to mention. Any...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Like button on smartwatch

Hi,SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

Newbie

Hi, SW allow us to volume up/down and prev/next song only. Is there a way to add 'like' button to avoid using phone to do so?

429 Views

0 replies

0 likes

like
smartwatch
  • 429 Views
  • 0 replies
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Awful software

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my previous s5 but same problems on new s7...any plans ...

Casual Listener

Is it just me or is the software terrible. So so slow to load and often pauses for no reason or freezes my phone and my entire play list is downloaded on premium to a galaxy s7. I thought it was my p...

495 Views

0 replies

0 likes

Software problems
  • 495 Views
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Tab problem

I can't select my playlist or use the tabs or the app closes

Newbie

I can't select my playlist or use the tabs or the app closes

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Widget LG G5

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin spotify widgeti nin boyutu ayarlanmıyor yeni bir günc...

Newbie

Yeni G5 telefon aldım ve her zaman olduğu gibi spotify widget eklemek istedim ancak widget in boyutu 4x1 olduğundan kucuk kaldı 5x1 yok G5 de ızgaralar ayarlanmıyor widget boyutu ayarlanıyor lakin sp...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify will no longer play when the app is not open and the screen is not on.

I am not a Premium member. I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (it is a Samsung Galaxy Tab, and it is only about 7 months ol...

Newbie

I am not a Premium member.   I've always had problems with the lock screen pop-up and the app stopping, but recently Spotify will stop playing if I even go to the desktop screen on my Tablet (...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

App in android

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps.Reply me mensage.

Newbie

My app be with problem because have in phone Alcatel PiXi4 but no has on app the apps. Reply me mensage.

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

can't open tye app after reinstalling

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.

Newbie

Help! Why is that I cant open the app after reinstalling. It says no storage area found, but I have a lot of space available in my samsung tablet.  

osornios

Spotify Star

445 Views

1 replies

0 likes

memory
no storage area found
reinstalling problem
  • 445 Views
  • 1 replies
  • 0 likes

Login error

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the point.... itunes/apple music ?

Casual Listener

Hi, I can't log AT ALL. no devices work samsung s7, Mac os x I did the reet link and still can't sign in on S7 . I was going to sign up for preomeium service but if you can;t even sign in whats the p...

osornios

Spotify Star

616 Views

5 replies

0 likes

  • 616 Views
  • 5 replies
  • 0 likes