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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110711 Views

26 replies

3 likes

  • 110711 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222921 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222921 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579789 Views

79 replies

3 likes

  • 579789 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477507 Views

577 replies

40 likes

Account
Free
  • 477507 Views
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  • 40 likes

HTC One M9 won't let me log in

Hi,I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can log in on my Windows desktop and my Lenovo android t...

Newbie

Hi, I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

qwdwq

ax

Newbie

ax

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
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Stockage Fusionné Archos

Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le message Aucun Stockage trouvé apparait. Dès que j'inva...

Newbie

Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le mes...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Account

Can't log in, should have 24mths with Vodafone, now not able to login

Newbie

Can't log in, should have 24mths with Vodafone, now not able to login

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android app that can solve my problem.

Newbie

With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android ap...

595 Views

0 replies

1 likes

  • 595 Views
  • 0 replies
  • 1 likes

Spotify premium not working

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use premium) ive logged in and out and have deleted an...

Casual Listener

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Software problems

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a problem from forums it seems many people have. Wonde...

Casual Listener

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a p...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Volume dicreases, buzzy sound

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone.I remove the software and downloaded again, then changed spotify to first settings. Nothing chan...

Newbie

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone. I remove the software and downloaded again,...

497 Views

0 replies

0 likes

Equalizer
volume
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Kickd off preimum

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through the help pages to try get it sorted but cant figure o...

Visitor

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through th...

jasonklein34

Newbie

763 Views

2 replies

1 likes

  • 763 Views
  • 2 replies
  • 1 likes

Music playing

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn my screen back on for the next song to play. I put a...

Newbie

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn m...

372 Views

0 replies

1 likes

  • 372 Views
  • 0 replies
  • 1 likes

Data being chewed up on android when streaming

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot).Music streaming quality is set to normal, downloads are set to WiFi only and the estimations are that 1gb of data = 24hrs.S...

Newbie

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot). Music streaming quality is set to normal, downloads are set to WiFi on...

354 Views

0 replies

0 likes

  • 354 Views
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I can't download the music because of the setting

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it doesn't working. Help me what I have to do

Newbie

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it ...

337 Views

0 replies

0 likes

  • 337 Views
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Solved!! Music won't stay saved

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2.For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my phone (on the SD card, I believe). An album will save, I ...

Regular

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2. For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my ph...

Mbloodsmyth

Newbie

5503 Views

13 replies

0 likes

Android 4.4.2
Downloading Problem for Samsung Galaxy S 4
Ipad version
Samsung S4
save album
  • 5503 Views
  • 13 replies
  • 0 likes

Email deleted and password forgotten9

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Casual Listener

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Devil20202

Casual Listener

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Samsung Gear Support

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

Newbie

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

325 Views

0 replies

0 likes

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Up next feature keeps double playing songs

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

Newbie

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
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Unable to go into Songs

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

Newbie

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

311 Views

0 replies

0 likes

  • 311 Views
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  • 0 likes

Upload songs?

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Newbie

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Joe

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

[Android] cannot send message without facebook

Hello, I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase Bug: Cannot send a track to a friend, either by full name, or Spotify name Reproduction steps:Disconnect from Facebook Use android client (5.0....

Casual Listener

Hello,   I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase 😁   Bug:  Cannot send a track to a friend, either by full name, or Sp...

Chris_D

Music Fan

711 Views

2 replies

1 likes

  • 711 Views
  • 2 replies
  • 1 likes