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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377522 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

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Cannot SHARE with non-Facebook users

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) . This does work properly in the desktop/Windows app (ie, I can key in their name and it appears in the pickli...

Casual Listener

In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) .  This does work properly in the desktop/Window...

geekinabox

Casual Listener

381 Views

2 replies

0 likes

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DISK ALMOST FULL

How do I make this go away!?

Casual Listener

How do I make this go away!?

Copie

Casual Listener

1124 Views

2 replies

0 likes

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songs are redownloading

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and erased everything on my phone from spotify and tried ...

Newbie

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and er...

200 Views

0 replies

0 likes

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Upgraded to Premium. Can't play on my LG SoundBar.

Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. LG Musicflow app recognizes all of my speakers.Than...

Newbie

Hi! I tried Spotify for 7 days and played music on my LG LAS855M soundbar successfully. The trial ended and I upgraded to Premium. Now the bottom list of playback devices does not appear on Spotify. ...

Eabfin

Newbie

317 Views

1 replies

0 likes

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'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

287 Views

0 replies

1 likes

  • 287 Views
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  • 1 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

235 Views

0 replies

0 likes

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Spotify doesn't read anymore my offline music on sd card

Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to download in my internal storage. So I have to clear ca...

Newbie

Hi, I'm sorry for my English but I have a serious problem. I have saved all music into the external sd card, but every 3 days spotify doesn't read anymore all the files saved on sd, and starts to dow...

noirphenix81

Casual Listener

492 Views

4 replies

0 likes

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Offline playlists are away

Hello Community...I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4.Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?

Visitor

Hello Community... I downloadet all of my playlists on spotify to my Samsung Galaxy Note 4. Sometimes all of my downloadet offline playlists are away! I have to download it all again! Why?

user-removed

Not applicable

379 Views

2 replies

0 likes

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Cannot sync offline playlists on wifi

Hi,I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i disconnect from the wifi it syncs on 4g and works fine. WIF...

Casual Listener

Hi, I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i discon...

sandpappa

Casual Listener

465 Views

1 replies

0 likes

offline playlist
Oneplus
Oneplus3
synced offline won't play
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Idk

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

Casual Listener

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

osornios

Spotify Star

369 Views

1 replies

0 likes

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Help with transfer from LG G5 to LG G5

Hi guys,I recently got spotify premium on my LG G5There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones data pack) is there a way i can transfer all the songs...

Casual Listener

Hi guys, I recently got spotify premium on my LG G5 There has been a tech issue with my phone and my carrier is sending me out a replacement phone. I dont have a computer or internet (bar my phones...

noahroe1992

Casual Listener

903 Views

2 replies

0 likes

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Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

Newbie

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

275 Views

0 replies

0 likes

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Osmotard

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

Casual Listener

Hola, estoy en NY y no puedo iniciar sesión desde hace unos días. Me aparece un mensaje que indica "parece que estás intentando iniciar sesión desde un país distinto"

osornios

Spotify Star

903 Views

3 replies

0 likes

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Facebook

Hey,Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr.Ich habe mir einen neuen Spotify Account zugelegt, doch würde ich gerne meine alten Playlisten haben und mein Prem...

Newbie

Hey, Ich wurde bei Facebook gesperrt da ich einen falschen Namen benutzt habe und nun habe ich keinen Zugriff auf Spotify (Premium) mehr. Ich habe mir einen neuen Spotify Account zugelegt, doch wür...

210 Views

0 replies

0 likes

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Solved!! Spotify app don't recognise my premium account

Hello, I'm not able to access my premium account on my mobile device... I tried and tried to log in...I tried to delete to dataI tried to uninstall the app i'm effectivly in premium mode on the web site from my pc...but nothing to do from my mobile.i...

Casual Listener

Hello,   I'm not able to access my premium account on my mobile device...   I tried and tried to log in... I tried to delete to data I tried to uninstall the app   &n...

osornios

Spotify Star

525 Views

3 replies

0 likes

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wear app wont run - poor support :(

hi,since the previous app update spotify wont run on my moto 360 sport ...it used to work ok before that - now just times out while the loading circle appears spotify support said contact motorolla about the issue ...this was after a previous email a...

Visitor

hi, since the previous app update spotify wont run on my moto 360 sport 😞 ...it used to work ok before that - now just times out while the loading circle appears   spotify support said cont...

user-removed

Not applicable

343 Views

1 replies

0 likes

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[Android ] Problème de nombre d'appareil connectés

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appareils connectés alors que nous ne pouvons plus l'allu...

Newbie

Nous avons un abonnement spotify premium qui ne dessert que 3 appareils, un de nos téléphones ne fonctionne plus du tout mais il est compté dans les appareils connectés, comment le retirer des appare...

408 Views

0 replies

0 likes

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All Songs will not load and customer service is useless.

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701.The issue occurs over WiFi and 4G.My songs list will not load. In the app, when I go to my Library, then songs, it displays the loading circle and does not l...

Newbie

I have been experiencing a very irritating issue since March. I am running Version 5.6.0.701. The issue occurs over WiFi and 4G. My songs list will not load. In the app, when I go to my Library...

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes