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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Aplicativo em inglês

Baixei o spiritual no celular Asus zenfone2 mas não consigo por em Português

Newbie

Baixei o spiritual no celular Asus zenfone2 mas não consigo por em Português

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All of my music is no longer offline and have to re-download it

I opened up my phone today to find that for some reason spotify had logged me out. I managed to get on a wi-fi network and login to be shown that spotify no longer has all of my downloaded music. I understand that I can do the whole clean install of ...

Casual Listener

I opened up my phone today to find that for some reason spotify had logged me out. I managed to get on a wi-fi network and login to be shown that spotify no longer has all of my downloaded music. I u...

272 Views

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Help! Spotify deleted all mu downloaded songs and albums

All of my albums that was saved on my phone was removed. I have to download everything again. It's there any way of preventing this? I use Spotify for teaching drum class. It's a little annoying because Philippines is very slow in Internet speed. Tha...

Casual Listener

All of my albums that was saved on my phone was removed. I have to download everything again. It's there any way of preventing this? I use Spotify for teaching drum class. It's a little annoying beca...

Alvinmeneses

Casual Listener

431 Views

2 replies

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Solved!! Spotify constantly crashing or is unbearably slow after SD card mount

Hi I'm in desperate need of help here please. My spotify app has gone completely haywire. It all started about a week ago. I use a Vodafone Smart Ultra 6 phone running Andriod 5.1.1 which doesn't have much memory and so I was prompted by spotify to f...

Regular

Hi   I'm in desperate need of help here please.  My spotify app has gone completely haywire.  It all started about a week ago.  I use a Vodafone Smart Ultra 6 phone running Andr...

timos20

Regular

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All my downloaded music is gone

Yes im online a lot and my subscription is current. I need to listen to music offline but all the many albums and playlists ive downloaded for months are gone. Spotify, why have you forsaken me?

Newbie

Yes im online a lot and my subscription is current. I need to listen to music offline but all the many albums and playlists ive downloaded for months are gone. Spotify, why have you forsaken me?

Daniel

Community Legend

397 Views

2 replies

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Suggestion for default screen when offline and no wifi

I keep my Spotify set to offline when I'm not in a WiFi area. When I start the app, the home screen just looks like it's trying to load forever, but eventually an error shows up instead of music. In order to access my music I have to click the menu b...

Casual Listener

I keep my Spotify set to offline when I'm not in a WiFi area. When I start the app, the home screen just looks like it's trying to load forever, but eventually an error shows up instead of music. In ...

Daniel

Community Legend

436 Views

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Crashes

My Spotify isn't working. It keeps crashing every time and it's very slow. I have reinstalled it and taken out the battery has you say and tried it on other devices, it's still them same everywhere. I only use three different devices and in neither o...

Newbie

My Spotify isn't working. It keeps crashing every time and it's very slow. I have reinstalled it and taken out the battery has you say and tried it on other devices, it's still them same everywhere. ...

Daniel

Community Legend

436 Views

1 replies

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HELP - artists followed on desktop do not show up in artists on Android phone

Hi - I could not find a posting on this, so here goes: I have created quite a bit of a list of artists I want to follow on Spotify desktop. This list is in a large part based on my CD library, and contains several hundred artists. My expectation was ...

Regular

Hi - I could not find a posting on this, so here goes:   I have created quite a bit of a list of artists I want to follow on Spotify desktop. This list is in a large part based on my CD librar...

Daniel

Community Legend

399 Views

1 replies

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Were are the release notes for version 5.1.0.849?

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issues. Android release notes

Music Fan

I cannot find the release notes for Android app version 5.1.0.849. Unfortunately this topic doesn't seem to be updated anymore, why? Surely there are enough people waiting for solutions to their issu...

Rick_Blaine

Music Fan

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4 replies

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Spotify started using ridiculous amounts of background data

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background data. I only get 1 gb a month so I cant even use sp...

Regular

I have an LG G3, and Spotify randomly started usuing crazy amounts of background data. I tried reinstalling it, and I played one song, and it used 3 mb of foreground data, and 14.50 mb of background ...

Tkrow

Newbie

9164 Views

19 replies

2 likes

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Chromecast Audio - Skipping tracks breaks the connection.

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worries. Both apps have been updated to latest versions....

Casual Listener

I can't seem to skip tracks on spotiy when the audio device is a Chromecast Audio without the songs stopping, or hanging. Where as if I leave the song playing it always goes to the next song no worri...

solaratmidnight

Newbie

1074 Views

5 replies

1 likes

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Can't download songs imported from desktop on my Android

Hello, I have some problem with my playlist (imported from local files) sync on my android device. It keep saying "Waiting to download" but no action performed. I have followed all the instructions. I also have explore through some threads but no sol...

Casual Listener

Hello,    I have some problem with my playlist (imported from local files) sync on my android device. It keep saying "Waiting to download" but no action performed. I have followed all the...

billyhalim

Casual Listener

759 Views

4 replies

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Unable to connect to TV with Google Cast

Hi all, I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC One M9 Android phone. My other Spotify Connect compatible device...

Casual Listener

Hi all,   I have a brand new TV, Philips 55PUS8601, running Android TV (5.1) and supporting Google Cast. Unfortunately my TV doesn't show up in Spotify under "Devices available" on my HTC...

loffeluna

Casual Listener

513 Views

1 replies

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Spotify Connect doesn't find Raumfeld Connector anmore

If successfully used Spotify Connect on Android for some time to stream music onto my Raumfeld Connector.I don't recall when I had used it the last time, but now the device is no longer found by Spotify Connect.I've already re-installed Spotify, but ...

Casual Listener

If successfully used Spotify Connect on Android for some time to stream music onto my Raumfeld Connector. I don't recall when I had used it the last time, but now the device is no longer found by Sp...

scan66

Casual Listener

849 Views

3 replies

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Raumfeld
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get libspotify app key other than web access

Is there any API call, or programmatic way to get get libspotify app key, other than web access? I need to use libspotify API, but want to get the app key other than: https://devaccount.spotify.com/my-account/keys/ Thanks.

Casual Listener

Is there any API call, or programmatic way to get get libspotify app key,  other than web access?   I need to use libspotify API, but want to get the app key other than: https:/...

Daniel

Community Legend

598 Views

1 replies

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No accessorisk to premium facilities

I AM nok upgraded to premium which is confirmed when trying to connect by phonenumber in Spotify. But have No acces to tre facilities.Have reinstalled app and restartet phone without succes.

Newbie

I AM nok upgraded to premium which is confirmed when trying to connect by phonenumber in Spotify. But have No acces to tre facilities. Have reinstalled app and restartet phone without succes.

KatesHere

Community Legend

374 Views

1 replies

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Songs won't play

My songs start play for 2 or 3 seconds then pause and won't play my premium subscription just got paid and still its not working. HELP!!!!!!

Newbie

My songs start play for 2 or 3 seconds then pause and won't play my premium subscription just got paid and still its not working. HELP!!!!!!

Jordi

Community Legend

351 Views

1 replies

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Solved!! Tracks added directly to playlist don't show under artist?

So sorry if this has been asked a million different ways already - I'm quite new to Spotify premium and I don't think I have quite got to grips with how it works yet. Yesterday I spent something like 4 hours importing as many tracks I could find on t...

Casual Listener

So sorry if this has been asked a million different ways already - I'm quite new to Spotify premium and I don't think I have quite got to grips with how it works yet.   Yesterday I spent somet...

user-removed

Not applicable

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3 replies

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Shuffle

So i made my own playlist and then hit shuffle. But yet it doesnt shuffle i hear the same songs over and over and then others i never hear. Is there a setting i can change?

Newbie

So i made my own playlist and then hit shuffle. But yet it doesnt shuffle i hear the same songs over and over and then others i never hear. Is there a setting i can change?

jean3601

Community Legend

435 Views

1 replies

0 likes

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