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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209990 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209990 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559901 Views

78 replies

3 likes

  • 559901 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462450 Views

575 replies

39 likes

Account
Free
  • 462450 Views
  • 575 replies
  • 39 likes

Cannot login in

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a different account , not mine. Iv lost my songs and if anyon...

Newbie

I have been logged out for some reason I didn't know my password , all I know was the username and if it was connected with my Facebook account , I re set the password and it comes up with a differen...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

I can't add offline devices to my account

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devices. Spotify help isn't giving me any answers. I ca...

Casual Listener

I removed all my offline devices to try and get my PC and android to sync, now after reinstalling the apps and logging back in they are not showing up on my account and there is no option to add devi...

mzdebra666

Newbie

675 Views

2 replies

2 likes

  • 675 Views
  • 2 replies
  • 2 likes

Start a playlist with a specific song

I don't get it. I really don't get it. How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar? Thank you and kind regards

Regular

I don't get it. I really don't get it.   How can i start a playlist not with a shuffle button but with a song choosen by the upper search bar?   Thank you and kind regards

Bäär

Regular

2193 Views

3 replies

0 likes

start
  • 2193 Views
  • 3 replies
  • 0 likes

Account invalid after family upgrade

Hello,I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I registered my old spotify account to it that already had a ...

Newbie

Hello, I had a Premium account for spotify just yesterday, Today i tried to sign in with Facebook but it failed.. About two weeks ago we signed up at spotify as a Family cuz it was cheaper. I regist...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Spotify Crashes after Downloading (Solved)

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant open spotify and it crashes. I tried to redownload ...

Newbie

I bought the premium 2 weeks ago and tried to download my playlists, because of not enough space, ı had to transfer the files to sd card. But, after all of the files transfers to the sd card, i cant ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
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Dowloaded music in sd card not avaiable offline

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working just fine without the sd card, and using the phone's m...

Casual Listener

Hi, I downloaded music in my sd card, but they aren't available offline. It doens't even appear the green set next the playlists to show it has been downloaded. Can anyone help me? It was working jus...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Won't download songs over 4G

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need to turn in on... I already reinstalled Spotify and...

Newbie

So I wanted to add 8 new songs to my list. But the WiFi is very slow. I wanted to do it over the 4G. But it won't download. I already turned on the download over mobile, but is still says that I need...

1145 Views

0 replies

0 likes

4G
  • 1145 Views
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Solved!! Gapless playback not working.

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Samsung S5 Android app.

Visitor

When listening to a gapless album on Premium there is a jump between tracks and also the volume auto adjusts. Any way to stop this from happening? I have toggled 'gapless playback' under Settings. Sa...

user-removed

Not applicable

10175 Views

2 replies

0 likes

  • 10175 Views
  • 2 replies
  • 0 likes

Song wont skip to next song while listening a list

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cache location to my internal storage, i have reinstal...

Casual Listener

If i play a list of something, everytime that a song finishes, i have tu unlock my note 4 and press start again in the next song, because it doesnt start automatically. I have tried to change the cac...

romanturbo

Casual Listener

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Can't download a song

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

Newbie

I have a local file song and I had it on offline mode but now it's taking for ever to download I got plenty of storage and it's 1 song it also just says waiting to download

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Downloaded playlists disappear when I restart my s7 edge but storage folder still exists

Hello,I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem.I'm using a Samsung s7 edge, which has not been modified in any way. As such, the storage is divided into internal a...

Newbie

Hello, I've been having this persistent problem for a few weeks now. I've been reading the posts here, but none seem to fit my problem. I'm using a Samsung s7 edge, which has not been modified ...

384 Views

0 replies

2 likes

  • 384 Views
  • 0 replies
  • 2 likes

Cell service......

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen to it under these circumstances? I'm not quite sure ...

Newbie

So this is probably a stupid question, but I don't claim to be tech savvy. I'm going on a trip this weekend, into mountains where there is no cell service. Can I still access my Playlist and listen t...

279 Views

0 replies

0 likes

  • 279 Views
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Music in SD card

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Casual Listener

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Bittencourt

Spotify Star

688 Views

3 replies

0 likes

Account
  • 688 Views
  • 3 replies
  • 0 likes

Sharing Songs with Non-Facebook Users

Hi all,I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but my friend's spotify username is still not being recogn...

Newbie

Hi all, I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but m...

osornios

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

2390 Views

10 replies

0 likes

  • 2390 Views
  • 10 replies
  • 0 likes

Aktiflestirme sorubnu

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

Newbie

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

how do I use or get into new party mode or use this new feature?

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it.I want to start that do streaming party songs then hit that cool adjust to slower songs or faster...

Casual Listener

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it. I want to start that do streaming party song...

assennato

Newbie

9464 Views

9 replies

4 likes

  • 9464 Views
  • 9 replies
  • 4 likes

Songs keep playing and playing

=== START OF TEMPLATE ===Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play.Steps to reproduce the issue:First I did this. Played spotify on my BT headphones or in the car.Then I did that T...

Newbie

=== START OF TEMPLATE === Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play. Steps to reproduce the issue: First I did this. Played...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes