Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
392087 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I deleted from the albums please help
I'm new to spotify I downloaded some entire albums for offline use, I then went threw those albums and deleted the songs I didn't won't but every time I go back online it redownloads all the songs I ...
Community Legend
343 Views
1 replies
0 likes
it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. i try facebook and it asks for a passcode which i don'...
it's been working fine for awhile on my phone but today when i clicked on spotify it has sign in/sign up and i have an account and i'm logged into it on my PC but i can't get into it on my phone. &n...
361 Views
0 replies
0 likes
Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please?Thanks!
Hi. I change iPhone for Android (i know, i don't want that, but i don't have any chose). And now i don't find equalizer, can you help me please? Thanks!
Regular
759 Views
2 replies
0 likes
Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed besides the update. I've tried reinstalling spotify an...
Hi, my version of spotify automatically updated a few days ago. Since then, playback randomly stops mid-song, and needs to be manually restarted every 5 or 6 songs or so. Nothing else has changed bes...
Newbie
2689 Views
12 replies
6 likes
Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and they ask for the pic and i give them then i dont t...
Hi! Every time i try to play my music and press the shuffle play button, it just tell me to get premium. I check the internet and nobody have the same problems like me. well and i message spotify and...
257 Views
0 replies
0 likes
Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well and if i open my spotify it will drop the conection ...
Everytime when i open my spotify using my wi-fi my conection is lost in all of the devices that are using my wi-fi. Like if there is a online tv show runningand somebody is using a computer as well a...
273 Views
0 replies
1 likes
Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias
Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...
Spotify Star
630 Views
3 replies
0 likes
Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...
Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...
Spotify Star
278 Views
1 replies
0 likes
I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'm on Free. It's totally ridiculous!
I subscribed to Spotify Premium a few days ago. It was fine until last night when suddenly my Spotify app claims that I'm on Free and not Premium. I logged in the Spotify web page and it says that I'...
Spotify Star
379 Views
1 replies
0 likes
HiI have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal?i'm a premium account or no?Thank you in advance
Hi I have a spotify premium account , my girlfriend too but under the album she have the possibility to "available offline" but in my case, i have only "download", is it normal? i'm a premium accou...
Casual Listener
1087 Views
7 replies
0 likes
If I leave my Smartphone without touching after few songs my Spotify stops as it were paused.To start playing again, I have to enter Spotify and all of sudden it plays again.How do I fix it?
If I leave my Smartphone without touching after few songs my Spotify stops as it were paused. To start playing again, I have to enter Spotify and all of sudden it plays again. How do I fix it?
Spotify Star
566 Views
3 replies
1 likes
I have a bizarre problem I've been trying to troubleshoot, to no avail. I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop systems (Mac and Windows). On the desktop applications Spotif...
I have a bizarre problem I've been trying to troubleshoot, to no avail. I use Spotify on an Android Phone (Oppo Find 7a, running a variant ASOP 6.0), an iPad 2, and on a variety of desktop s...
Spotify Star
709 Views
3 replies
0 likes
I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into this? Thanks!
I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into...
295 Views
0 replies
0 likes
Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?
Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?
273 Views
0 replies
0 likes
I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on. * Spotify will say there is no internet connection when connected to the public network but other applications will work fine. * I can use Spotify on...
I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on. * Spotify will say there is no internet connection when connected to the public network b...
Not applicable
847 Views
2 replies
0 likes
Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loocking for a solution I read that the problem might be c...
Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loockin...
255 Views
0 replies
0 likes
I have this weird problem with Spotify and Samsung S7.I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 and now with S7, music stop playing after aprox. one ho...
I have this weird problem with Spotify and Samsung S7. I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 an...
938 Views
0 replies
0 likes
In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) . This does work properly in the desktop/Windows app (ie, I can key in their name and it appears in the pickli...
In the Android app I cannot share a song with users/friends that are not associated with Facebook. (Share > Send To > Select Recipient ...) . This does work properly in the desktop/Window...
Casual Listener
415 Views
2 replies
0 likes
How do I make this go away!?
How do I make this go away!?
Casual Listener
1142 Views
2 replies
0 likes
i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and erased everything on my phone from spotify and tried ...
i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and er...
207 Views
0 replies
0 likes
