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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114849 Views

26 replies

4 likes

  • 114849 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230987 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230987 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590114 Views

79 replies

3 likes

  • 590114 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484872 Views

580 replies

42 likes

Account
Free
  • 484872 Views
  • 580 replies
  • 42 likes

Song Is Unavailable

Just this year spotify stopped working, doesn't matter if I'm on wifi or 4glte when I try to play a song or a playlist it says the song is unavailable. Don't really know how to fix it at all plz help, aslo I am not willing to download the music takes...

Newbie

Just this year spotify stopped working, doesn't matter if I'm on wifi or 4glte when I try to play a song or a playlist it says the song is unavailable. Don't really know how to fix it at all plz help...

377 Views

0 replies

0 likes

  • 377 Views
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Spotify läuft nicht auf HTC One V

Hallo, habe mir ein HTC ONE V mit Android 4.0.3 zugelegt und wollte gerne auf diesen meinen Spotify Premium Account nutzen. Doch Spotify öffnet sich und zeigt mir nur zwei Spalten an, weiter nichts. Eine Fehlermeldung bekomme ich nicht. Auch Deinstal...

Newbie

Hallo, habe mir ein HTC ONE V mit Android 4.0.3 zugelegt und wollte gerne auf diesen meinen Spotify Premium Account nutzen. Doch Spotify öffnet sich und zeigt mir nur zwei Spalten an, weiter nichts....

berlinsteg

Newbie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Internet needed

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i played one song, i can turn off the internet and p...

Casual Listener

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i...

Joe

Community Legend

786 Views

5 replies

0 likes

  • 786 Views
  • 5 replies
  • 0 likes

Not tracking thumbs up/down in radio

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the track plays my thumbs up or down selection is cleare...

Newbie

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the t...

Joe

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Other apps no longer having sound when using spotify.

Whenever i go for a run, i put on a playlist and then i open my running app.Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm running already etc.. When the notification comes, the mu...

Newbie

Whenever i go for a run, i put on a playlist and then i open my running app. Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm runn...

PieterF

Casual Listener

6491 Views

3 replies

5 likes

  • 6491 Views
  • 3 replies
  • 5 likes

Albums can't play but popular songs will?

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, but the song doesn't play! what's going on? I just ...

Newbie

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
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20/25 seconds to display the music player ? (probably related to spotify connect)

Context:Phone: LG Nexus 5Android version : 6.0.1, build M0B30MSpotify App Version: 5.7.0.781armV7 Hello, I have been experiencing an issue recently with the Spotify app on my Nexus 5 phone. When opening Spotify to play music, the player may take up t...

Roadie

  Context: Phone: LG Nexus 5 Android version : 6.0.1, build M0B30M Spotify App Version: 5.7.0.781armV7   Hello,   I have been experiencing an issue recently with the Spotify ...

442 Views

0 replies

1 likes

  • 442 Views
  • 0 replies
  • 1 likes

Offline Musik gets deleted

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than 3,333 Songs saved) Any idea how to solve that Prob...

Newbie

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
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Better Equalizer / High Volume Drops at the beginnig

Brief description of the issue:Everytime a new song starts, the volume goes really high and suddenly drops.If I get a phone call, the equalizer gets disabled. It is really anoying.There should be a way to fix this issue for once and for all. Thanks. ...

Regular

Brief description of the issue: Everytime a new song starts, the volume goes really high and suddenly drops. If I get a phone call, the equalizer gets disabled. It is really anoying. There should ...

ChrisBrackmann

Regular

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Spotify closes when i use other app

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts downWhat could it be?

Newbie

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts down What could it be?

408 Views

0 replies

0 likes

  • 408 Views
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I am forced to login even though I am in offline mode

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again. I have tried a clean reinstall but it did not help...

Casual Listener

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again....

Joe

Community Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
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Langage Change Android

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Casual Listener

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Joe

Community Legend

3268 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Shuffle play with premium

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned Play button when i go to album when premium... I don...

Casual Listener

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned P...

Joe

Community Legend

913 Views

3 replies

0 likes

  • 913 Views
  • 3 replies
  • 0 likes

tracks unavailable

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Newbie

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Quaidules

Newbie

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Samsung S5 App keeps deleting my files

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place with stable enough internet that I can download mu...

Newbie

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place...

vitorvermaas

Newbie

629 Views

1 replies

1 likes

  • 629 Views
  • 1 replies
  • 1 likes

Note 5 stops playing music after 30 seconds

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my notification pull down with the app still active.T...

Newbie

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my...

osornios

Spotify Star

1062 Views

1 replies

0 likes

  • 1062 Views
  • 1 replies
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Connexion Impossible

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossible de recuperer mon compte ou de couper l'abonnement...

Newbie

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossibl...

osornios

Spotify Star

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

Download over WiFi

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data!Using LG Stylo 2 Android

Newbie

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data! Using LG Stylo 2 Android

723 Views

0 replies

0 likes

  • 723 Views
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Tracks Unavailable

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here's what I've tried:1. Restarted phone2. Uninstalled...

Newbie

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here...

588 Views

0 replies

0 likes

andriod
tracks unavailable
unavailable
  • 588 Views
  • 0 replies
  • 0 likes