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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852042 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852042 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17655 Views
  • 3 replies
  • 0 likes
  • 17655 Views
  • 3 replies
  • 0 likes

The "close" button does NOT mean stop playing

I go into spotify to start playing, then go to the "close" at the bottom of my phone and the music stops. I go in again, and start, and then "close" and it stops again. 3rd time it finally works. Another thing. Play means play. Stop means Stop. They ...

  • Roadie
  • I go into spotify to start playing, then go to the "close" at the bottom of my phone and the music stops.   I go in again, and start, and then "close" and it stops again.   3rd time it ...
  • EarlPurple
  • Roadie
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Can't log in

I just recently purchased a family plan for Spotify and I can login without an issue to the page and use the webplayer but everytime I try to log in using the app it does not recognize username or email. I tried everything in the FAQS without any res...

  • Newbie
  • I just recently purchased a family plan for Spotify and I can login without an issue to the page and use the webplayer but everytime I try to log in using the app it does not recognize username or em...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Help start spotify automatically

Hi;I have Spotify Premium in my car. I have one device DVD-GPS with Android and i have all my music offline. When start the car I can play automatically the music in the last session? The spotify start but the music is stop, and i have to go my playl...

  • Newbie
  • Hi; I have Spotify Premium in my car. I have one device DVD-GPS with Android and i have all my music offline. When start the car I can play automatically the music in the last session? The spotify s...
  • 78 Views
  • 0 replies
  • 0 likes
  • 78 Views
  • 0 replies
  • 0 likes

Interference on the headset

Hello,I have an LG Nexus 5 with Android 6.1 and when I use Spotify with earphone and active surround option in the equalizer, occurs hiss/noise during the song. This only occurs with the surround option in Spotify. With any headset.If you remove the ...

  • Casual Listener
  • Hello, I have an LG Nexus 5 with Android 6.1 and when I use Spotify with earphone and active surround option in the equalizer, occurs hiss/noise during the song. This only occurs with the surround...
  • HenriqueVieira
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Downloaded lists disappear

My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists on that SD-card, but they disappear after a while....

  • Newbie
  • My downloaded playlists disappear from my Spotify after a couple of days or so. I have a Samsung Galaxy S5 with Android 5.0 and a memery card containing 128 GB. I save my downloaded Spotify playlists...
  • acalvane92
  • Casual Listener
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Are You kidding me?

I loggined in about five minutes ago, and all my downloaded songs were GONE. "Can't play this offline" are u kidding me??? I played them nearly hundreds of time so far, but i can't play them offline now.I'm a premium member.

  • Newbie
  • I loggined in about five minutes ago, and all my downloaded songs were GONE. "Can't play this offline" are u kidding me??? I played them nearly hundreds of time so far, but i can't play them offline ...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Music cuts out. Days now FIX?

Music cuts in and out. Every 8 9 seconds. w. T. F.?

  • Regular
  • Music cuts in and out. Every 8 9 seconds. w. T. F.?
  • Sly91
  • Regular
  • 233 Views
  • 1 replies
  • 0 likes
  • pissed cab calloway
  • 233 Views
  • 1 replies
  • 0 likes

Problem with double songs on play back

Came up with this problem few weeks ago: When I start to play a playlist (no matter what it is) it adds the songs twice to the playback. Its a bit annoying when playing with random order. The same problem also appears on my Laptop (windows). Does any...

  • Newbie
  • Came up with this problem few weeks ago: When I start to play a playlist (no matter what it is) it adds the songs twice to the playback. Its a bit annoying when playing with random order. The same pr...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

I open the app and closes immediately

I re-installed my Spotify in a Samsung Galaxy S5. When i run the app it seems to open but closes immediately. I re-installed more than and always get the same problem. What should I do?

  • Newbie
  • I re-installed my Spotify in a Samsung Galaxy S5. When i run the app it seems to open but closes immediately. I re-installed more than and always get the same problem. What should I do?
  • KonstantinSp
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Options click area is too small

At a banquet party recently, our DJ had to leave due to a family emergency so I was left to dj the rest of the night with Spotify. I was happy to do it--Spotify is reliable, and our connection was good. But I always knew how faulty the options button...

  • Newbie
  • At a banquet party recently, our DJ had to leave due to a family emergency so I was left to dj the rest of the night with Spotify. I was happy to do it--Spotify is reliable, and our connection was go...
  • 80 Views
  • 0 replies
  • 0 likes
  • 80 Views
  • 0 replies
  • 0 likes

Solved!! Spotify running feature no longer available

I have been using Spotify running on Android for some time now and really like it. But as of yesterday the feature no longer available in the app. Has anyone else noticed this? I have a Spotify Premium subscription. I don't think I have changed anyth...

  • Casual Listener
  • I have been using Spotify running on Android for some time now and really like it. But as of yesterday the feature no longer available in the app. Has anyone else noticed this?   I have a Spot...
  • luke0322
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

Downloading in Offline mode

All the albums which I save are automatically downloaded. Even those which are not set as "Offline" by me. Because of this my internal storage is always full.My device is Samsung Note 3.Thank you

  • Newbie
  • All the albums which I save are automatically downloaded. Even those which are not set as "Offline" by me. Because of this my internal storage is always full. My device is Samsung Note 3. Thank you
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

Cannot login to app on new phone - Thinks I'm registering

I got a new galaxy s6 (previously also had a galaxy s5). I attempted to login with my usual email and password, but I received the error message, "You've already created an account with this email address." I have uninstalled and reinstalled the app,...

  • Newbie
  • I got a new galaxy s6 (previously also had a galaxy s5). I attempted to login with my usual email and password, but I received the error message, "You've already created an account with this email ad...
  • julianalsantos
  • Newbie
  • 400 Views
  • 4 replies
  • 0 likes
  • 400 Views
  • 4 replies
  • 0 likes

My song pauses itself suddenly

In my galaxy s5 device, songs are suddenly pausing,so what should I do.

  • Newbie
  • In my galaxy s5 device, songs are suddenly pausing,so what should I do.
  • woodandrew90
  • Roadie
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Acount problems please HELP!!

Hello, Yesterday I accidentally registered with spotify on my phone but used a wrong email that looks really similar to mine but belonged to some random person! I then logged out but that was a bad mistake because I can't log back in again! Please HE...

  • Newbie
  • Hello, Yesterday I accidentally registered with spotify on my phone but used a wrong email that looks really similar to mine but belonged to some random person! I then logged out but that was a bad m...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

I got the Premium!!

I just got the Premium for 3 months and I cant download any music or listen offline like the offer said I would!!

  • Visitor
  • I just got the Premium for 3 months and I cant download any music or listen offline like the offer said I would!!
  • woodandrew90
  • Roadie
  • 186 Views
  • 4 replies
  • 0 likes
  • 186 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Party Issue?

Hi, I have just updated the spotify on my android device with version 4.4.0.1008. This has the new spotify party feature. I navigate my way through to browse and hit "party" or even if I click on "Diplo & Friends Introducing Spotify Party" nothing ha...

  • Casual Listener
  • Hi, I have just updated the spotify on my android device with version 4.4.0.1008. This has the new spotify party feature. I navigate my way through to browse and hit "party" or even if I click on "Di...
  • lestermat
  • Casual Listener
  • 446 Views
  • 2 replies
  • 0 likes
  • 446 Views
  • 2 replies
  • 0 likes

Help!

How can I use downloaded Objects on my Phone (downloaded Music from Spotify)?

  • Newbie
  • How can I use downloaded Objects on my Phone (downloaded Music from Spotify)?
  • user-removed
  • Not applicable
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

My running option is no longer present

Today my option to chose running has disappeared. How do i get it back

  • Newbie
  • Today my option to chose running has disappeared. How do i get it back
  • Nico
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Running
  • 279 Views
  • 1 replies
  • 0 likes

Is it possible to play a Spotify playlist with Google Now

I like using google now and would find it very convenient to play a playlist via this method.Is this possible?I use it all the time to play a random song that pops into my head but ultimatly then have to use my hands to go back to my playlists that i...

  • Music Fan
  • I like using google now and would find it very convenient to play a playlist via this method. Is this possible? I use it all the time to play a random song that pops into my head but ultimatly...
  • justusiv
  • Music Fan
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes