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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118339 Views

27 replies

4 likes

  • 118339 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238412 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238412 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599296 Views

79 replies

3 likes

  • 599296 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491877 Views

581 replies

42 likes

Account
Free
  • 491877 Views
  • 581 replies
  • 42 likes

Solved!! Spotify freezes when playing a certain song

Hi,whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or do anything else. The only thing I can do is to forcefully clo...

Casual Listener

  Hi, whenever I'm playing the following song on my Samsung Galaxy S7 using the spotify app (Spotify version 5.7.0.781), the app freezes after a few seconds. I cannot skip to another song or d...

Joe

Community Legend

3488 Views

3 replies

0 likes

  • 3488 Views
  • 3 replies
  • 0 likes

Notification missing !!

Hi everyone, First at all, sorry for my bad english. So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on this " bell " when a artist who i follow release a new stuff.. Am i the ...

Music Fan

Hi everyone,   First at all, sorry for my bad english.   So, i noticed that the " notification bell " it's not working at all. For exemple, the new single / album are not mention on thi...

freebox1

Music Fan

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

New phone - songs already on sd card

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD card, it doesn't recognise that they are already down...

Casual Listener

Hi there. I've just got a new phone but I had already download my music to my sd card. I now have put the same SD Card into my new phone, but even though storage on my Spotify account is set to SD ca...

ickle_monk

Casual Listener

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

For those with Spotify app slow performance...

I was having a nightmare with the spotify android application with the following • App became extremely laggy, everything took at least 20-30 seconds once pressed• Search function took AGES!• I pressed play then the track started playing 30 seconds l...

Music Fan

I was having a nightmare with the spotify android application with the following   • App became extremely laggy, everything took at least 20-30 seconds once pressed • Search function took AGE...

1521 Views

0 replies

0 likes

  • 1521 Views
  • 0 replies
  • 0 likes

Como compartir canciones en Twitter fck, sólo lo hace por whatsapp

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

Newbie

Antes podía hacerlo y de un día para otro no pude hacerlo más, me arroja por defecto compartir por whatsapp

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Repeat button

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take phone, open it and press play button all the time my pl...

Casual Listener

Eeh, since last few updates on Spotify mobile i havent able to find repeat button anywhere. Its little bit annoying to repeat playlist manually. On work i have hands full of job so i cannot take p...

Lowery42

Newbie

9664 Views

3 replies

0 likes

  • 9664 Views
  • 3 replies
  • 0 likes

App Didn't Close and Used All my Data

So it's pretty well exactly as the title states, but I shall elaborate. I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload a...

Casual Listener

So it's pretty well exactly as the title states, but I shall elaborate.   I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my p...

Cuckboy

Casual Listener

1138 Views

5 replies

0 likes

  • 1138 Views
  • 5 replies
  • 0 likes

Mo - bill ?????

I don't have premium at the moment so I g­et the adds.My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-billWhat the **bleep** is mo bill ?­This sounds like mongul.­Which is a name for Down syndrome ­or an a...

Newbie

I don't have premium at the moment so I g­et the adds. My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-bill What the **bleep** is mo bill ?­ This sound...

osornios

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Track not available

I have the premium family account and me and my girl both have spotify on Android.On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play the same song.. any ideas how to fix this?

Regular

I have the premium family account and me and my girl both have spotify on Android. On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play ...

Kuipie

Regular

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
  • 0 likes

Solved!! Crossfade songs

Hi guys!The crossfade effect isn't working in offline mode. Can you help me please?

Regular

Hi guys! The crossfade effect isn't working in offline mode. Can you help me please?

Joe

Community Legend

1466 Views

1 replies

0 likes

  • 1466 Views
  • 1 replies
  • 0 likes

I lost my account

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other ones that don't work but I keep trying to redo my pa...

Newbie

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other o...

osornios

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Horrible update [0.8.8]

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Casual Listener

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

Joe

Community Legend

1306 Views

7 replies

0 likes

  • 1306 Views
  • 7 replies
  • 0 likes

Spotify gift Card

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have it and I'm not on premium. How do I fix this?

Newbie

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have i...

Joe

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Unable to delete folders on android app

Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. So frustrating.... I've also just realised I may ha...

Casual Listener

Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. ...

youngy250

Casual Listener

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes

Cant login

I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.

Newbie

I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.

Joe

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Downloading Music - Samsung

So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinstaling the app, clearing all kinds of caches and als...

Casual Listener

So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinst...

Joe

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Offline downloading

If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.

Newbie

If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Samsung Multiroom App not recognising Spotify Connect

Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781. Both apps downloaded from Play Store.I have lost Spotify Connect integration with multiroom app. I can see the multiroom sp...

Casual Listener

Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781.  Both apps downloaded from Play Store. I have lost Spotify Connect...

peterast

Casual Listener

3030 Views

2 replies

2 likes

  • 3030 Views
  • 2 replies
  • 2 likes

Spotify keeps starting automatically in car when using Skype, Viber, Whatsapp.

Hello guys, I am using spotify on my Samsung S7 running Android 6.0.1. I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music. It is a BMW F30 3-series standard audio system. Now the problem is t...

Newbie

Hello guys,   I am using spotify on my Samsung S7 running Android 6.0.1.   I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music....

1779 Views

0 replies

2 likes

  • 1779 Views
  • 0 replies
  • 2 likes

Solved!! No bass when playing over bluetooth speakers

HiWhen connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first quarter of a second pumps full bass, but then snipps off...

Casual Listener

Hi When connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first q...

zachary246

Newbie

15120 Views

2 replies

0 likes

  • 15120 Views
  • 2 replies
  • 0 likes