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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210014 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559937 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462477 Views

575 replies

39 likes

Account
Free
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  • 575 replies
  • 39 likes

Spotify premium not working

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use premium) ive logged in and out and have deleted an...

Casual Listener

Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use...

285 Views

0 replies

0 likes

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Software problems

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a problem from forums it seems many people have. Wonde...

Casual Listener

Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a p...

339 Views

0 replies

0 likes

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Volume dicreases, buzzy sound

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone.I remove the software and downloaded again, then changed spotify to first settings. Nothing chan...

Newbie

I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone. I remove the software and downloaded again,...

488 Views

0 replies

0 likes

Equalizer
volume
  • 488 Views
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Kickd off preimum

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through the help pages to try get it sorted but cant figure o...

Visitor

I have lost everything on my spotify account, when to go use it and told me to log in again so i did and im back to free and lost all my music which took ages to get. Have tried everything through th...

jasonklein34

Newbie

747 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Music playing

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn my screen back on for the next song to play. I put a...

Newbie

My old downloaded music plays but whether I use WiFi or data no new shows play! I click on a song and it says it unavailable and if I'm playing a downloaded Playlist half way through I have to turn m...

362 Views

0 replies

1 likes

  • 362 Views
  • 0 replies
  • 1 likes

Data being chewed up on android when streaming

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot).Music streaming quality is set to normal, downloads are set to WiFi only and the estimations are that 1gb of data = 24hrs.S...

Newbie

So Spotify has eaten up a huge chunk of music, both times from a few hours of streaming music (as evidenced in the screenshot). Music streaming quality is set to normal, downloads are set to WiFi on...

342 Views

0 replies

0 likes

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I can't download the music because of the setting

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it doesn't working. Help me what I have to do

Newbie

when I want to download the music, I can't download the music because of the setting. The Spotify told me, 'go to the setting to download using cellular'. I have opened the setting many times but it ...

329 Views

0 replies

0 likes

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Solved!! Music won't stay saved

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2.For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my phone (on the SD card, I believe). An album will save, I ...

Regular

Hi. I'm running version 2.6.0.813, on a Samsung Galaxy s4, running Android 4.4.2. For some reason, the albums I have saved recently are not staying saved, even when I have downloaded them to my ph...

Mbloodsmyth

Newbie

5444 Views

13 replies

0 likes

Android 4.4.2
Downloading Problem for Samsung Galaxy S 4
Ipad version
Samsung S4
save album
  • 5444 Views
  • 13 replies
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Email deleted and password forgotten9

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Casual Listener

I forgot my password and my recovery email was deleted from a hack 6 months ago so i how can i send my recovery email to a new email?

Devil20202

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
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Samsung Gear Support

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

Newbie

I want to purchase the Samsung Galaxy J7 android.. And i want to connect to my WI-FI and synch my spotify playlist, is this possible?

315 Views

0 replies

0 likes

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Up next feature keeps double playing songs

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

Newbie

When I add more than 5 songs to my up next queue, some of them will play on infinite repeat until I manually select the next one. Any way to fix this?

282 Views

0 replies

0 likes

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Unable to go into Songs

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

Newbie

When I try and open my saved "songs" section in the left hand of Spotify, it hangs with the loading circle. It is quite an extensive list.

295 Views

0 replies

0 likes

  • 295 Views
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Upload songs?

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Newbie

How do I upload songs into a Playlist that aren't supported by Spotify? I have a Galaxy S5. Thanks

Joe

Community Legend

514 Views

1 replies

0 likes

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  • 1 replies
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[Android] cannot send message without facebook

Hello, I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase Bug: Cannot send a track to a friend, either by full name, or Spotify name Reproduction steps:Disconnect from Facebook Use android client (5.0....

Casual Listener

Hello,   I understand that not having Facebook is unusual these days, but I think it's a worthwhile edgecase 😁   Bug:  Cannot send a track to a friend, either by full name, or Sp...

Chris_D

Music Fan

682 Views

2 replies

1 likes

  • 682 Views
  • 2 replies
  • 1 likes

Spotify isn't downloading any of my playlist

I have a mytouch 4g for android and for some reason spotify isn't downloading anything anymore. I have my wifi on and it just says 0 percent after almost 2 hours. I have tried uninstalling the app and reinstalling. I have rebooted app. I have tried e...

Gig Goer

I have a mytouch 4g for android and for some reason spotify isn't downloading anything anymore. I have my wifi on and it just says 0 percent after almost 2 hours. I have tried uninstalling the app an...

Griffamilitos

Newbie

6640 Views

5 replies

0 likes

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  • 5 replies
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Android left hand mode crash

Hi all, Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode. But the thing is that Spotify worked perfectly fine before in l...

Casual Listener

Hi all,   Recently Spotify started crashing after starting up and clicking on whatever(scrolling works fine). What I noticed is that te layout is reversed, I use android in left hand mode...

YakiSoba

Casual Listener

1090 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

can't login

It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in

Newbie

It won't let me log in with my Facebook it keeps coming up that I don't have an account with Facebook log in

292 Views

0 replies

0 likes

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I am PAYING FOR YOUR SERVICES!!! - WHY DOESNT IT WORK

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECTLY I WILL GIVE YOU MY PHONE NUMBER- THIS IS NO JOKE...

Newbie

BOTH MY WIFE AND MYSELF CANT LOG INTO OUR ACCOUNTS. WHY.. YOU ACCEPTED OUR MONEY BUT YOU CAN LET US LOG IN!!!- i WANT SOMEONE TO CALL ME NOW OR I WILL BE FILING A LAWSUITE FOR FRAUD!- EMAIL ME DIRECT...

General1982

Newbie

467 Views

2 replies

1 likes

  • 467 Views
  • 2 replies
  • 1 likes

I have lost my account premiun and my unloaded playlist

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not tape-worm playlist unloaded What has happened? What...

Newbie

I did myself premiun with the promotion of 0.99 Euros and this one tomorrow has been closed the account and on having entered he was saying to myself that I did not have account premium and that not ...

user-removed

Not applicable

420 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline play

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Newbie

In the spotify settings it says downloading can take up more disk space...so where does the music actually stores? Is it in phone/external storage or in the spotify app l..tq

Hubo

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes