Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
0x8EFABE4E
Newbie
53756 Views
68 replies
25 likes

53756 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
Monday
Sumit_Ghosh
Casual Listener
27685 Views
5 replies
0 likes

27685 Views
5 replies
0 likes

Sharing Playlist

I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someone help with this.

Delanishia
Newbie
I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someo...
2016-06-21 10:32:30 PM
2016-06-21 10:39:41 PM
DasPeter
Community Legend
204 Views
1 replies
0 likes

204 Views
1 replies
0 likes

Save to sd card?

Would someone please tell me how to save on sd card? I have latest spotify 5.5 (just reinstalled) and android 6. But I can't find this option at all?This app is getting worse and worse. The other day it used my mobile data instead of offline saved da...

bkamrani
Casual Listener
Would someone please tell me how to save on sd card? I have latest spotify 5.5 (just reinstalled) and android 6. But I can't find this option at all? This app is getting worse and worse. The other...
2016-06-21 4:16:36 AM
2016-06-21 8:09:17 PM
Kamran
Composer
489 Views
5 replies
0 likes

489 Views
5 replies
0 likes

Solved!! Hijacking somebody's iPhone

Yesterday, I was listening to Spotify in my kitchen. A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this Device]" Meaning that my music from my Android (running the la...

dick4
Casual Listener
Yesterday, I was listening to Spotify in my kitchen. A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this De...
2016-06-21 6:39:21 PM
2016-06-21 7:24:40 PM
nokturnus
Casual Listener
949 Views
4 replies
0 likes
serious issue

949 Views
4 replies
0 likes

Assinatura errada

Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato para corrigir isso

Carlagcc1967
Newbie
Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato pa...
2016-06-21 4:08:16 PM
2016-06-21 4:17:50 PM
OviiiOne
Community Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Superuser Contribution Free premium

Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?

djina-021
Newbie
Okay, so I just downloaded spotify and I have sign up. I thought that I will get free premium but I didn't. Why?
2016-06-12 9:08:06 AM
2016-06-21 2:13:38 PM
meahtenoha
Spotify
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

Spotify Premium Anmeldung

Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?

charly_chen
Newbie
Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?
2016-06-21 1:49:49 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Superuser Contribution Offline Modus deltes songs

Hi. I have a problem with my offline playlist. Every time I sync my playlist for offline service, the app delets some songs after a few hours. It happens on different playlists, songs and timeintervals. I already put the location of the offline playl...

David1993
Newbie
Hi. I have a problem with my offline playlist. Every time I sync my playlist for offline service, the app delets some songs after a few hours. It happens on different playlists, songs and ti...
2016-06-13 3:53:51 PM
2016-06-21 11:11:03 AM
meahtenoha
Spotify
553 Views
2 replies
0 likes

553 Views
2 replies
0 likes

Solved!! Spotify no longer works on samsung phones??

So Friday (01/15/16) I was playing spotify from my phone via blue tooth and regualr head phone hook ups and it was working perfectly fine. Then Sunday (01/17/16) I could no longer log in on my cell phone, only a black screen and after 2min it says th...

RoxyFierce
Casual Listener
So Friday (01/15/16) I was playing spotify from my phone via blue tooth and regualr head phone hook ups and it was working perfectly fine. Then Sunday (01/17/16) I could no longer log in on my ...
2016-01-18 10:09:57 PM
2016-06-21 2:06:08 AM
Granny41845
Casual Listener
747 Views
6 replies
2 likes

747 Views
6 replies
2 likes

Payment keeps failing

Tried paying my spotify kept getting a error message. Bank says I was charged . If this keeps happening I'm downloading tidal

cesar2720
Newbie
Tried paying my spotify kept getting a error message. Bank says I was charged . If this keeps happening I'm downloading tidal
2016-06-21 1:34:40 AM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

Transfering Music

I deleted Facebook and can't figure out how to transfer music from my old account to my new one. I tried the contact form and it told me to contact them to transfer music, they did nothing! They sent me some generic e-mail that had nothing to do with...

sydneymbosworth
Newbie
I deleted Facebook and can't figure out how to transfer music from my old account to my new one. I tried the contact form and it told me to contact them to transfer music, they did nothing! They sent...
2016-06-20 8:00:58 PM
2016-06-21 1:20:06 AM
osornios
Spotify Star
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

I cant save music in my sd

Hi please help, in my spotify app it doesnt shows the option for saving my music in my sd.

patriciodiazl
Newbie
Hi please help, in my spotify app it doesnt shows the option for saving my music in my sd.
2016-06-21 1:11:48 AM
146 Views
0 replies
0 likes

146 Views
0 replies
0 likes

No premium features at all and double charge on credit card. How can I get help?

I was trying to get premium9 mxp for 3 months.I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the charge was successful and then a 2nd message with another ...

albagerardo
Newbie
I was trying to get premium 9 mxp for 3 months. I entered my credit card info and got a message saying the charge couldn't be completed, after that I received an SMS from my bank telling me the cha...
2016-06-21 1:01:46 AM
191 Views
0 replies
0 likes

191 Views
0 replies
0 likes

Make the app more album-listening friendly.

So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: ===================When you've started the song from an album you can always go back to that album by clicking: on ...

sc0ttius
Casual Listener
So I reported the concept of making the app more album-friendly as an idea, and it was closed prematurely with the following response: =================== When you've started the son...
2016-06-20 12:06:06 AM
418 Views
0 replies
3 likes
Albums
UI
UX

418 Views
0 replies
3 likes

Activities Mobile Phone

Hi There! I'm Italian, sorry for my English not so great.When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my computer! I use Spotify more on the mobile phone than on th...

Dorotea
Newbie
Hi There! I'm Italian, sorry for my English not so great. When I use Spotify on my Android, the others people can't see my activities: they can see them only when I listen spotify music on my comput...
2016-06-20 11:54:02 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Solved!! Unable to login to app or website on galaxy s6

Getting error 3. I get an error message claiming the Username or Password entered are incorrect. Im 100% sure I am entering the correct information. I am not entering in my email. Reinstalling was ineffective, as the problem persists for chrome as we...

rhettasdf
Newbie
Getting error 3. I get an error message claiming the Username or Password entered are incorrect. Im 100% sure I am entering the correct information. I am not entering in my email. Reinstalling was in...
2016-06-20 7:55:01 PM
2016-06-20 8:04:43 PM
Cassycollins
Newbie
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

Doesn't work back button in the widget 4x1

When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing. Spotify version: 5.5.0.653Android version 5.1 Regards,Cristián.

cmaluend
Music Fan
When I am using Spotify I can use the widget for pause, play and skip, but the back button does nothing. Spotify version: 5.5.0.653 Android version 5.1 Regards, Cristián.
2016-06-20 5:44:53 PM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Spotify account linked to a false Facebook account

Hello everybody,my Spotify account has been linked to a false Facebook account.How can I change my profile again? thank you

louski
Casual Listener
Hello everybody, my Spotify account has been linked to a false Facebook account. How can I change my profile again? thank you
2016-06-19 8:38:46 PM
2016-06-20 5:34:08 PM
Astame
Community Legend
353 Views
5 replies
0 likes

353 Views
5 replies
0 likes

Deletion

How do you delete individual songs or albums from the android device without deleting everything

btbold
Casual Listener
How do you delete individual songs or albums from the android device without deleting everything
2016-05-08 3:48:34 PM
2016-06-20 4:03:57 PM
user-removed
Not applicable
275 Views
3 replies
0 likes

275 Views
3 replies
0 likes

Carga de canciones al iniciar la app y reproducir

Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir. Tengo un S5 con Android 6.

SOAP_VA
Casual Listener
Cada vez que abro la app y reproduzco mis canciones, ésta empieza a cargarlas. Esto es molesto, ya que, demora entre 5 a 10 min. y la appa se queda pegada, ademas de no poder reproducir. Ten...
2016-06-17 7:13:28 PM
2016-06-20 3:37:48 PM
SOAP_VA
Casual Listener
384 Views
2 replies
0 likes

384 Views
2 replies
0 likes

Duplicating files

Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase the old files. So my library gets duplicated and I c...

aiaiporra
Newbie
Now is the second time that this error appears. When I restart my cellphone Spotify asks for the password. When I gives it, the app starts to download my musics all over again. And it doesn't erase t...
2016-06-20 3:24:39 PM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

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