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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7113 Views

0 replies

7 likes

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  • 7 likes

Solved!! How to turn on notification bar controls

Subject pretty much sums it up. I'm on the galaxy s7

Casual Listener

Subject pretty much sums it up. I'm on the galaxy s7

marni5

Newbie

114470 Views

18 replies

0 likes

  • 114470 Views
  • 18 replies
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Samsung Multiroom music stops playing

Hi. Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the multiroom. It happens a Lot of - Times. The internet connection is sta...

Regular

Hi.    Using a Samsung multiroom M7 and Samsung tab s with spotify.after playing 5 to 10 minutes spotify stops playing. I have to Press the play button again and the reconnect to the mult...

michaelgreg

Casual Listener

3436 Views

9 replies

1 likes

  • 3436 Views
  • 9 replies
  • 1 likes

Spotify is logging

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

Regular

I ask for my father. When he use spotify on mobile Phone or tablet, after playing some songs it disconnect and falls out. What can be the problem?

Vier1974

Regular

576 Views

6 replies

0 likes

  • 576 Views
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Spotify connects to Chromecast but doesnt play

Hey,I was wondering if anyone is having the same trouble as me when it comes to Spotify and Chromecast. I never have any issues connecting to Chromecast, as it always appears on Spotify's select device playlist. My trouble begins when I try to play m...

Newbie

Hey, I was wondering if anyone is having the same trouble as me when it comes to Spotify and Chromecast.   I never have any issues connecting to Chromecast, as it always appears on Spotify'...

yaddanz

Newbie

868 Views

2 replies

0 likes

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  • 2 replies
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Storage need help

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Casual Listener

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Daniel

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
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Acer Z330 Android L Spotify 5.0.0.956 SD Card Storage

Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS have trouble directing the storage to SD card. I d...

Casual Listener

Hello! I just want to share this. I have found a work around to put Spotify files in your SD card whilst using Android L. Android Lollipop's default storage is internal that is why we users of the OS...

rudieaparente

Casual Listener

429 Views

1 replies

0 likes

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  • 1 replies
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Serious Security Issue - Someone I don't know on my account.

Dear Spotify, This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not acceptable. I've changed my password for security but this should ...

Visitor

Dear Spotify,   This is NOT the first time this happened. Someone keeps going on my Spotify to listen to random songs. Happens regardless of which wifi network I connect to. This is not accept...

Daniel

Community Legend

467 Views

1 replies

0 likes

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Solved!! HELP!!! A device that's not mine keeps playing music on my account.

So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine. How do i stop this from happening?

Casual Listener

So just as the headline reads, I will have my spotify app randomly open and start playing music that i dont even listen to, and when i look at what device its playing on, its not one mine.   H...

xaiimstarx

Casual Listener

22990 Views

10 replies

0 likes

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Last fm Fehler

Servus, habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibung von Spotfy passt hier nicht. Ebenso kann ich in den Enste...

Casual Listener

Servus,   habe ständig die Meldung "Last.fm Fehler Benutzername oder Kennwort falsch" auf meinem Android-Handy. In den Settings lässt sich kein Benutzername/Kennwort einstellen, die Beschreibu...

Daniel

Community Legend

860 Views

1 replies

0 likes

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[STORY] Cover / Lockscreen REQUEST

Good evening ladies and gentlemen! I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now. Since an update your lockscreen changes to the album cover you are...

Newbie

Good evening ladies and gentlemen!   I'm using Spotify Premium for a couple of years now and I'm very happy with it. But there is this one little thing that annoys me for some time now.&n...

Daniel

Community Legend

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

facebook connect

Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me comnect.

Newbie

Every time i try to connect with my facebook, it tells me I'm already connected to another account but i'v removed spotify for my facebook in the app and on my web browser but it still wont let me co...

Daniel

Community Legend

553 Views

1 replies

0 likes

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  • 1 replies
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Cancellation

I want to cancel my subscription

Visitor

I want to cancel my subscription

osornios

Spotify Star

703 Views

4 replies

0 likes

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  • 4 replies
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I pay for premium but my Spotify will only play on shuffle.

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to get help amd i pay $9.99 a month for what? For strai...

Newbie

I pay for premium but Spotify won't only play Shuffle. I have a Galaxy S7 and also had the same problem on my Galaxy S5. I have never been able to contact anybody with my issues.its so difficult to g...

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Storage

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

Casual Listener

The first time I used premium it downloaded all songs without using any space on my driod turbo, but this time is downloading all the songs using space. What is going on?

user-removed

Not applicable

409 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Lost synced music at the worst time :(

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back up... no music synced any more; the playlists set f...

Newbie

I had a couple hundred tracks synced on my Note 3 in preparation for a long flight. Boarded the plane, got settled in, fired up Spotify... and the phone locked up and rebooted. And when it came back ...

hotchocokate

Newbie

493 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Reset to default settings...

Hi there! Is it possible tor reset the Android APP to its default settings?? []sRoger

Music Fan

  Hi there!   Is it possible tor reset the Android APP to its default settings??   []s Roger

Daniel

Community Legend

46290 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! Can't play music

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. What should I do?

Casual Listener

I have a premium account and everything was working fine. Now everytime I hit the play button it immediately pauses. So I can't listen to the track. I've already unistalled it but the bug continues. ...

luisskitter

Casual Listener

812 Views

2 replies

0 likes

bug report
can't play
Music
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Music stops and Spotify screen goes black

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then restart the app. It has only been happening for abo...

Casual Listener

While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then ...

Joe

Community Legend

1419 Views

5 replies

0 likes

Spotify crashing Android
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Can't play playlist or even get into it

Won't play says im running out of space

Newbie

Won't play says im running out of space

Daniel

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Control volume over Connect with Android Wear

Hey, Dont know if this should work or not, but its not.. Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on phone.. but when playing over Spotify Connect (Marantz receiver) im u...

Regular

Hey,   Dont know if this should work or not, but its not..   Got a Moto 360 (2nd gen) that im controlling Spotify with, works great to play/pause/next and change volume when playing on ...

cyrre

Regular

1020 Views

2 replies

0 likes

android wear
Connect
volume
wear
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