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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854234 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854234 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20359 Views
  • 3 replies
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  • 20359 Views
  • 3 replies
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Offline albums all gone

This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do?ThxLars

  • Newbie
  • This morning I found all my offline albums gone on my app. Logged out and in again, but didn't help. Anyone any idea what happened, and any suggestions what I can do? Thx Lars
  • Nico
  • Community Legend
  • 120 Views
  • 1 replies
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  • 120 Views
  • 1 replies
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Spotify stops after playing 3 songs

HiAfter installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???

  • Newbie
  • Hi After installing the latest update for android the software started to shutdow after every 3 songs, i wonder if anybody else has noticed the sam thing???
  • Nico
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
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Downloads disappear

Hi there,I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded content is gone and needs to be downloaded. When I try to...

  • Casual Listener
  • Hi there, I have spotify premium and use it on my Samsung S5. When I sync songs/playlists/anything on spotify to my phone it does not save. Every time I reopen the app all previously downloaded cont...
  • Shinshan90
  • Casual Listener
  • 263 Views
  • 2 replies
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  • 263 Views
  • 2 replies
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I'm new

Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.

  • Newbie
  • Why do some listed songs play anorher song when you play it? Example; LoCash song I Love This Life plays Shipwrecked when you select it?? What am I missing? Thanks.
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  • 97 Views
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Radio Stations Lost

Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I have since logged into the windows application to fi...

  • Newbie
  • Hi, I'm a premium user and earlier today upon my arrival to the mobile app for android found that all my radio stations were gone and in turn, the radio portion of the application would not load. I h...
  • MichaelJerzak
  • Composer
  • 179 Views
  • 1 replies
  • 1 likes
  • 179 Views
  • 1 replies
  • 1 likes

Random Static on Bluetooth Devices

Hello all, So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth)At first I thought it was just the car's bluetooth stuff being a piece of junk, co...

  • Music Fan
  • Hello all,   So, for the past year I've had issues with random static that occurs when I'm Streaming Spotify through a Bluetooth device (Bose Speaker, or Car's Bluetooth) At first I thought i...
  • travfran
  • Music Fan
  • 6975 Views
  • 2 replies
  • 0 likes
  • 6975 Views
  • 2 replies
  • 0 likes

No local files available on android phone

Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone any ideas?

  • Newbie
  • Im trying to listen to some songs i have on my phone via spotify but they wont show up. And i also can't download playlists i made with tracks from my PC local files on my phone 😞 any ideas?
  • 114 Views
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  • 114 Views
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Pago Spotify Premium Urgente

HolaHace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de creditoLuego me pidieron crear un user y contraseña, lo cual realice pero perdi las opciones del ser...

  • Newbie
  • Hola Hace unos meses me subscribi a spotify premium pero sin usuario ni contraseña... estuve usando el servicio premium y me cobraban de mi tarjeta de credito Luego me pidieron crear un user y cont...
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  • 104 Views
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Music Skipping... Absolutely annoying!

Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less.

  • Casual Listener
  • Does anyone know if this can be fixed? It skips at least 5 times during a song. Sometimes more, sometime less. 
  • Flixx
  • Community Legend
  • 220 Views
  • 5 replies
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  • 220 Views
  • 5 replies
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Solved!! Mysterious 'other devices' connected

Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I find a lot of hop hop and R&B that I never listened t...

  • Casual Listener
  • Every once in a while when I'm listening to music, I'll notice that other devices are connected. Each time its a new device name, but its always another cellphone and in my recently played music I fi...
  • Bittencourt
  • Spotify Star
  • 4041 Views
  • 4 replies
  • 0 likes
  • devices
    Issues
    Recently Played
    Security
  • 4041 Views
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Solved!! Feature request: Queue last.fm scrobbles in offline mode

Hi, When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles and it would be very neat if those could be queued up and submi...

  • Music Fan
  • Hi,   When I travel to another country during a day I need to go into offline mode to avoid the horrible roaming prices. The problem with this is the fact that I loose my last.fm scrobbles a...
  • user-removed
  • Not applicable
  • 1103 Views
  • 3 replies
  • 2 likes
  • 1103 Views
  • 3 replies
  • 2 likes

"Running" feature gone from my app

Spotify Running is one of the best features of the app.I have been using it for months, now it's gone from the app.I have uninstalled the app and reinstalleed, and it is gone from the side menu, and yet I receive, when launching the app affter instal...

  • Newbie
  • Spotify Running is one of the best features of the app. I have been using it for months, now it's gone from the app. I have uninstalled the app and reinstalleed, and it is gone from the side menu, ...
  • Nico
  • Community Legend
  • 310 Views
  • 1 replies
  • 0 likes
  • Running gone
  • 310 Views
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Problem while listening to music

Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume, the song pauses alone, instead decreasing the vol...

  • Casual Listener
  • Hi, I have a problem or bug very annoying, use the app for tablets on Android. My device is Nvidia Shield tablet K1. While listening to music (any sound quality imposed) if they are at maximum volume...
  • dariuzzo92
  • Casual Listener
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
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Facebook no conecta

Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.

  • Casual Listener
  • Hola, mi cuenta de facebook esta creada como cuen ta spotify y no deja conectarla. Agradecería me ayudaran a solucionar este problema.
  • yofedes
  • Newbie
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

very very slow startup android app

I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files etc . I do believe it has to do with Spotify Severs , or loca...

  • Newbie
  •   I use Spotify App on a tablet and a phone . BOTH have become so slow on startup they are almost unusable. Personally I do not believe this is anything to do with cache location , old files et...
  • kbrooksc
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Sorting

I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.

  • Casual Listener
  • I read the instructions to sorry my music, but where it says pull down to get to sorting out doesn't say what to pull down. Please clarify.
  • mrdmcneese
  • Casual Listener
  • 279 Views
  • 4 replies
  • 0 likes
  • 279 Views
  • 4 replies
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Volume diminui

Hello guys,I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change in the connection. Detail the volume decreases even al...

  • Newbie
  • Hello guys, I am facing a problem with the volume on my device. The volume decreases to a minimum if the apparatus connection changes from 4G to 3G or 4G to WiFi, finally, when there is any change i...
  • Bittencourt
  • Spotify Star
  • 2140 Views
  • 1 replies
  • 1 likes
  • 2140 Views
  • 1 replies
  • 1 likes

Solved!! offline music dissapears after rebooting or turning off

My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried cleaning the data uninstalling turning off phone, ...

  • Casual Listener
  • My offline music (playlists and albums ) dissapears once I reboot my xiaomi redmi 2 pro, or if I turn it off and on. It doesn't even come up as selected to be offline when I open it again. I've tried...
  • user-removed
  • Not applicable
  • 568 Views
  • 4 replies
  • 0 likes
  • offline
  • 568 Views
  • 4 replies
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Can't Sync Local Songs to Playlists for Offline Use

I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me. In short, songs from my PC will not sync to play on my phone at all. They play just fine on my P...

  • Casual Listener
  • I've looked through several guides and threads on this topic to no avail, so if the solution has been posted elsewhere (that actually works), forgive me.   In short, songs from my PC will not ...
  • xlugon77pyro
  • Casual Listener
  • 2378 Views
  • 4 replies
  • 1 likes
  • Android
    local files
    play offline
    Playlist
    sync
  • 2378 Views
  • 4 replies
  • 1 likes

No Internet Connection Available Problem

Hi! I'm a free user of Spotify.I'm running on a Redmi NOTE.Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs,despite having internet connection over data or WiFi.I too, che...

  • Newbie
  • Hi! I'm a free user of Spotify. I'm running on a Redmi NOTE. Lately I am experiencing a problem whereby, Spotify says it has no internet connection available after playing one or two songs, de...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
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  • 0 likes