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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118342 Views

27 replies

4 likes

  • 118342 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238422 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238422 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599305 Views

79 replies

3 likes

  • 599305 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491893 Views

581 replies

42 likes

Account
Free
  • 491893 Views
  • 581 replies
  • 42 likes

3 devices problem

Spotify keeps telling me that I have reached the maximum number of devices (3) and consequently deletes all of my downloaded songs, I don't have it on any other devices - help???

Casual Listener

Spotify keeps telling me that I have reached the maximum number of devices (3) and consequently deletes all of my downloaded songs, I don't have it on any other devices - help???

Joe

Community Legend

1099 Views

7 replies

0 likes

  • 1099 Views
  • 7 replies
  • 0 likes

Will i be charged after the 7 day trial?

I clicked on the 7 day trial by accident and I can't cancel it. Now I'm wondering will I start be charged after that? I didn't put any credit card information in.

Newbie

I clicked on the 7 day trial by accident and I can't cancel it. Now I'm wondering will I start be charged after that? I didn't put any credit card information in.

Joe

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

spotify on galaxy 6

I uninstalled spotify from my galaxy 6, I reinstalled it via google play but can't locate it on my phone, when I go to install it again via google play, it shows it as being installed but I can't find it on my phone.

Newbie

I uninstalled spotify from my galaxy 6, I reinstalled it via google play but can't locate it on my phone, when I go to install it again via google play, it shows it as being installed but I can't fin...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Solved!! Spotify don't want to save music on SD-Card 'your data couldn't be transfered'

I have bought a new SD-Card just for Spotify and if i click on 'save on SD-Card' in the options, Spotify says 'your data could not be transfered' EVERY TIME. Im so disappointed right now. derferdinator

Casual Listener

I have bought a new SD-Card just for Spotify and if i click on 'save on SD-Card' in the options, Spotify says 'your data could not be transfered' EVERY TIME. Im so  disappointed right now. &nbs...

derferdinator

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Music stops playing

After two or three songs the music stops playing. I have downloaded the latest version and deleted my cache as well as uninstalling and reinstalling.... nothing has worked. I have a galaxy s7 phone but the problem does not seem to occur on my iPad......

Casual Listener

After two or three songs the music stops playing. I have downloaded the latest version and deleted my cache as well as uninstalling and reinstalling.... nothing has worked. I have a galaxy s7 phone b...

LottieMillie

Casual Listener

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

My spotify for samsung s6 stop playing behind other applications

When playing with spotify and the application suddenly stops playing? How to fix this?

Regular

When playing with spotify and the application suddenly stops playing? How to fix this?

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

[BUG] Spotify has Alzheimers

Hello, My Spotify keeps on forgetting the last song it played. No matter if I just wait some hours or if I restart my phone. I'm using Spotify mostly offline on my mobile, since I don't have the best dataplan in Germany. As soon as I switch back to o...

Casual Listener

Hello,   My Spotify keeps on forgetting the last song it played. No matter if I just wait some hours or if I restart my phone. I'm using Spotify mostly offline on my mobile, since I don't have...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Constant crashes on samsung galaxy note 3

So my Spotify will play fine for 2 -3 songs then it will crash and I'll have to open and start my Playlist again, this never stops. It has been happening for a month or so. I have premium, Uninstalled and reinstalled, removed my SD card none of this ...

Newbie

So my Spotify will play fine for 2 -3 songs then it will crash and I'll have to open and start my Playlist again, this never stops. It has been happening for a month or so. I have premium, Uninstalle...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Offline modus werkt niet

Sinds een week kan ik spotify niet meer offline gebruiken.Zowel thuis op de mediaspeler (android)Mobiel (Android)Autoradio (Android)Online werkt wel maar wil graag spotify offline gebruiken in de auto.Ik heb een premium abonnement.Wie iemand een oplo...

Casual Listener

Sinds een week kan ik spotify niet meer offline gebruiken. Zowel thuis op de mediaspeler (android) Mobiel (Android) Autoradio (Android) Online werkt wel maar wil graag spotify offline gebruiken i...

Hubo

Community Legend

10544 Views

5 replies

0 likes

  • 10544 Views
  • 5 replies
  • 0 likes

Facebook + Spotify = bug ?

Hello ! I have a bug with Spotify when i use the app sametime facebook. When i like something the song on listen skip automatically. Solutions for correct this bug ?

Newbie

Hello ! I have a bug with Spotify when i use the app sametime facebook. When i like something the song on listen skip automatically. Solutions for correct this bug ?

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes

random

In random does it play every song once before it starts again ..it seems like it plays some songs twice before it goes thu them all...not sure? ??

Newbie

In random does it play every song once before it starts again ..it seems like it plays some songs twice before it goes thu them all...not sure? ??

vini_hudson

Regular

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

amigo

No puedo reproducir unas canciones las cuales antes si podía reproducirlas

Newbie

No puedo reproducir unas canciones las cuales antes si podía reproducirlas

vini_hudson

Regular

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Offline files arent avilable

Hey, so I recently started using Spotify and became premium and all.Downloaded the app and and with it, like a 1100 songs to be available offline.Its the second time already that I turn off my phone, and on again and all the songs cannot be played of...

Casual Listener

Hey, so I recently started using Spotify and became premium and all. Downloaded the app and and with it, like a 1100 songs to be available offline. Its the second time already that I turn off my ph...

Edenbachar

Casual Listener

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes

Running playlists unavailable ?

Going for a run this evening I opened the running section only to see there were no playlists (see picture). I managed to get to the Recommended for you running playlist from the Recently played section but after detecting tempo nothing happens.I've ...

Casual Listener

Going for a run this evening I opened the running section only to see there were no playlists (see picture). I managed to get to the Recommended for you running playlist from the Recently p...

Joe

Community Legend

1177 Views

4 replies

0 likes

Playlists
Running
  • 1177 Views
  • 4 replies
  • 0 likes

Solved!! missing downloaded playlists

Hi there Spotify people.I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. My phone (Sony Xperia S) says I have 2.4 Gig of memory...

Casual Listener

Hi there Spotify people. I recently accidentally let my premium subscription lapse. I've got my premium service back now but I have a problem with my previously downloaded playlists not appearing. M...

user-removed

Not applicable

2106 Views

11 replies

0 likes

  • 2106 Views
  • 11 replies
  • 0 likes

Running playlists are gone

Hi,I have been trying to access Spotify's running playlists, but none of them are available. There is only a blank page in the "Running" mood section. I have reinstalled the app but the problem persists. Since I could access them before the update, s...

Newbie

Hi, I have been trying to access Spotify's running playlists, but none of them are available. There is only a blank page in the "Running" mood section. I have reinstalled the app but the problem p...

Joe

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

"Disk space full" notification renders App unusable.

Hello Everybody. I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308).The Problem is that the "Disk Space is full" message gets displayed constantly and reopens after closing it down within 1 second. I trie...

Newbie

Hello Everybody.   I am a Spotify Premium User and am having trouble with the application on my mobile (Cubot S308). The Problem is that the "Disk Space is full" message gets displayed consta...

Joe

Community Legend

956 Views

5 replies

0 likes

  • 956 Views
  • 5 replies
  • 0 likes

syncing local files from PC to Android

I had been using a very old version of Spotify, and just the other day, changes to playlists would no longer sync to my phone or other PCs. So I begrudgingly updated to the current version. Prior to the change in version I could easily sync playlists...

Roadie

I had been using a very old version of Spotify, and just the other day, changes to playlists would no longer sync to my phone or other PCs. So I begrudgingly updated to the current version.  Pri...

Rollo_

Roadie

941 Views

3 replies

0 likes

  • 941 Views
  • 3 replies
  • 0 likes

App say "You're connected from anohter country."

When I'm try to sign in, the app says "you're connect from another country." and I cant sign in. My phone is Samsung J5. Is that about just my mobile or another users have this problem? And can you help me? How can I sign in?

Newbie

When I'm try to sign in, the app says "you're connect from another country." and I cant sign in. My phone is Samsung J5. Is that about just my mobile or another users have this problem? And can you h...

Joe

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes