No me funciona la promoción de 0.99

He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayuda de spotify.No se que hacer

• Ikerruiz
• Casual Listener
• He pagado la promoción de 0,99 de tres meses de premium por PayPal y no me funciona, sigo siendo usuario gratuito. Y ya he desinstalado y vuelto a instalar la aplicación como dice en la página de ayu...
• 2016-06-01 6:00:35 PM
• 2016-06-26 9:21:03 PM
• ujnapego
• Newbie
• 326 Views
• 1 replies
• 1 likes

timing problem on samsung s7

I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everything. A solution please

• Yekeyac
• Casual Listener
• I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everyt...
• 2016-06-22 11:09:34 AM
• 2016-06-26 8:43:58 PM
• Yekeyac
• Casual Listener
• 317 Views
• 3 replies
• 0 likes

Spotify restart microsd problem

Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!

• user-removed
• Visitor
• Every time I restart my phone, spotify switches from microsd to internal storage and re downloading all my offline Playlist!
• 2016-06-26 3:41:24 PM
• 238 Views
• 0 replies
• 4 likes

Clear cache of played songs but keep saved songs

Hola.,I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity. There is only one option to clear the cache and I would thereby loose even my saved so...

• naderiano
• Newbie
• Hola., I have a bunch of songs in my cache memory which I maybe have played once. On the other side I have saved some songs for downloaded for offline accessablity.    There is only...
• 2016-06-26 3:18:25 PM
• 247 Views
• 0 replies
• 0 likes

I need help starting 3 month special

• Raybrittian
• Newbie
• 2016-06-15 6:38:32 AM
• 2016-06-26 2:19:45 PM
• Yrrah1
• Gig Goer
• 220 Views
• 1 replies
• 0 likes

Deleted songs

So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on the spotify app it acted like i didnt pay and want...

• Dirtymaxx1112
• Newbie
• So my premium subscripition was cancelled a few weeks ago because i couldnt pay it. So i got the offer in the mail for 3 months of premium for $0.99 so of course i took it and paid. But when i got on...
• 2016-06-21 7:11:51 AM
• 2016-06-26 1:59:42 PM
• Yrrah1
• Gig Goer
• 226 Views
• 1 replies
• 0 likes

I want to cancel Spotify on my android phone because I now have an ipod on Spotify

• ig3
• Newbie
• 2016-06-23 2:29:38 AM
• 2016-06-26 1:54:39 PM
• Yrrah1
• Gig Goer
• 415 Views
• 1 replies
• 0 likes

I can not login on my android phone

So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?

• OdaMarie
• Casual Listener
• So I have spotify on my mobile, but i can't login. It says that either the email or password is wrong. but both are right. Why can't I login?
• 2016-06-23 4:38:38 PM
• 2016-06-26 1:43:49 PM
• Yrrah1
• Gig Goer
• 226 Views
• 2 replies
• 0 likes

Can not see messages from app

I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app And id I send it from my mobile app, i can not see that message from anywhere! All lost! I need to ask my friend "d...

• hamushan
• Casual Listener
• I can not see my messages from android app. If i send a message from desktop app, i only see it from desktop apps. Not from mobile app 😕 And id I send it from my mobile app, i can not see that messa...
• 2016-06-25 6:54:56 PM
• 2016-06-26 1:28:43 PM
• Yrrah1
• Gig Goer
• 405 Views
• 1 replies
• 0 likes

Music not available

Well this week a had so much problems whit the songs of the new album of Cash Cash, the song stop at 0:05 sec and it say music not available and i don't know what to do....the album's name is Blood,Sweat & 3 years

• BrokenSummer
• Newbie
• Well this week a had so much problems whit the songs of the new album of Cash Cash, the song stop at 0:05 sec and it say music not available and i don't know what to do....the album's name is Blood,S...
• 2016-06-26 12:44:31 PM
• 203 Views
• 0 replies
• 0 likes

microSD as internal (marshmallow) & Storage problem

Device : Mito Impact A10 (android one)OS : 6.0.1Spotify ver. : 5.6.0.701 so few weeks ago i bought 32GB microSD for my phone. i planned to change that microSD into internal memory. changing microSD into internal memory are official feature from andro...

• chandrakrisna96
• Regular
• Device        : Mito Impact A10 (android one) OS              : 6.0.1 Spotify ver. : 5.6.0.701 &...
• 2016-06-25 5:16:43 PM
• 2016-06-26 11:07:10 AM
• chandrakrisna96
• Regular
• 334 Views
• 2 replies
• 0 likes

Local Data still full, music not avaliable offline.

Somehow my Spotify got logged out after flying to another country. And so my music I had available offline was made unavailable, what is interesting is that Spotify is still taking up 13 gigs of local data. So the music must still be downloaded. I wa...

• rpickleflicker
• Newbie
• Somehow my Spotify got logged out after flying to another country. And so my music I had available offline was made unavailable, what is interesting is that Spotify is still taking up 13 gigs of loca...
• 2016-06-26 5:10:00 AM
• 2016-06-26 5:26:53 AM
• octodur
• Roadie
• 201 Views
• 1 replies
• 0 likes

Spotify on Android--my downloaded music will "un-download" fpr no apparent reason.

• feckert1
• Newbie
• 2016-06-26 2:20:09 AM
• 2016-06-26 5:07:37 AM
• anjieeeeeeeeee
• Roadie
• 223 Views
• 1 replies
• 0 likes

Payment Problem

Hi! I'm from Turkey. I saw your discount which is 0,99TL for 3 months. I tried to buy that. But when I clicked "premium 0,99TL.." button on the Spotify application, it doesn't work.

• koocc2834
• Newbie
• Hi! I'm from Turkey. I saw your discount which is 0,99TL for 3 months. I tried to buy that. But when I clicked "premium 0,99TL.." button on the Spotify application, it doesn't work.
• 2016-06-26 3:02:12 AM
• 160 Views
• 0 replies
• 0 likes

Songs stops at 0:05 seconds

I have a s5 mini , reciently iv been having troubles, whenever i play a song it works just fine , but when the song ends and the next one starts , the next one stops at 0:005 scds , i have already tried to uninstall the app andre install it but it wo...

• Matew7908
• Casual Listener
• I have a s5 mini , reciently iv been having troubles, whenever i play a song it works just fine , but when the song ends and the next one starts , the next one stops at 0:005 scds , i have already tr...
• 2016-06-25 8:27:14 PM
• 2016-06-25 12:18:12 AM
• Matew7908
• Casual Listener
• 360 Views
• 2 replies
• 0 likes

I can't access my music from my new android phone

I have downloaded, deleted, and downloaded again spotify for my first ever android phone, and while it can play music, I can't get the app to play my music, in either my playslists or my songs. I don't know what to do, please advise.

• user-removed
• Visitor
• I have downloaded, deleted, and downloaded again spotify for my first ever android phone, and while it can play music, I can't get the app to play my music, in either my playslists or my songs. I don...
• 2016-06-24 2:59:30 AM
• 2016-06-25 11:36:37 PM
• osornios
• Spotify Star
• 971 Views
• 9 replies
• 0 likes

Battery drain on Nexus 6P

Hello, I used Spotify Premium now for quite some time. Battery life wasn't always very good but that would be no problem when I am listening to music. But even when I am not using the app it seems to be still running in the background and draining ba...

• flowftw
• Casual Listener
• Hello,   I used Spotify Premium now for quite some time. Battery life wasn't always very good but that would be no problem when I am listening to music. But even when I am not using the app it...
• 2016-06-24 9:26:02 PM
• 2016-06-25 10:56:27 PM
• osornios
• Spotify Star
• 1234 Views
• 3 replies
• 0 likes
• battery
  drain
  Usage

reverb after update to marshmallow

I just updated to marshmallow and now I notice a large amount of reverb on my music.. all of it.. I consider myself an audiophile. I make and record music and listen to music with a detailed ear so its kinda driving me crazy.. I have tried other play...

• jerrylowery
• Casual Listener
• I just updated to marshmallow and now I notice a large amount of reverb on my music.. all of it.. I consider myself an audiophile.  I make and record music and listen to music with a detailed ea...
• 2016-06-25 4:11:41 PM
• 2016-06-25 4:39:35 PM
• jerrylowery
• Casual Listener
• 463 Views
• 1 replies
• 0 likes

Android device streams downloaded songs (they don't work offline)

Hi, I use spotify Premium on my Samsung Galaxy S2+. A few weeks ago a new album was released from some Artists I like. I can't play the songs when im offline. I downloaded them multiple times but it ended with the same result. The album is called " H...

• jakob_mohr
• Casual Listener
• Hi,   I use spotify Premium on my Samsung Galaxy S2+.  A few weeks ago a new album was released from some Artists I like. I can't play the songs when im offline. I downloaded them multipl...
• 2016-06-13 9:45:11 PM
• 2016-06-25 1:10:36 PM
• jakob_mohr
• Casual Listener
• 492 Views
• 2 replies
• 0 likes
• Android
  Offline download
  Offline songs
  Premium

Local File not Working on Galaxy S7 Edge

Hello. On my Windows desktop, I added some local files into a playlist. I was looking forward to hearing them on the go when I don't have access to Wi-Fi. As I went into the app after transfering over the 4 local files into a playlist, they wouldn't ...

• ererwild8
• Casual Listener
• Hello. On my Windows desktop, I added some local files into a playlist. I was looking forward to hearing them on the go when I don't have access to Wi-Fi. As I went into the app after transfering ove...
• 2016-06-25 7:20:39 AM
• 251 Views
• 0 replies
• 0 likes