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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106978 Views

26 replies

3 likes

  • 106978 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216763 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216763 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570485 Views

78 replies

3 likes

  • 570485 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470261 Views

577 replies

40 likes

Account
Free
  • 470261 Views
  • 577 replies
  • 40 likes

Internet needed

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i played one song, i can turn off the internet and p...

Casual Listener

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i...

Joe

Community Legend

765 Views

5 replies

0 likes

  • 765 Views
  • 5 replies
  • 0 likes

Not tracking thumbs up/down in radio

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the track plays my thumbs up or down selection is cleare...

Newbie

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the t...

Joe

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Other apps no longer having sound when using spotify.

Whenever i go for a run, i put on a playlist and then i open my running app.Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm running already etc.. When the notification comes, the mu...

Newbie

Whenever i go for a run, i put on a playlist and then i open my running app. Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm runn...

PieterF

Casual Listener

6458 Views

3 replies

5 likes

  • 6458 Views
  • 3 replies
  • 5 likes

Albums can't play but popular songs will?

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, but the song doesn't play! what's going on? I just ...

Newbie

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

20/25 seconds to display the music player ? (probably related to spotify connect)

Context:Phone: LG Nexus 5Android version : 6.0.1, build M0B30MSpotify App Version: 5.7.0.781armV7 Hello, I have been experiencing an issue recently with the Spotify app on my Nexus 5 phone. When opening Spotify to play music, the player may take up t...

Roadie

  Context: Phone: LG Nexus 5 Android version : 6.0.1, build M0B30M Spotify App Version: 5.7.0.781armV7   Hello,   I have been experiencing an issue recently with the Spotify ...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Offline Musik gets deleted

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than 3,333 Songs saved) Any idea how to solve that Prob...

Newbie

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than...

231 Views

0 replies

0 likes

  • 231 Views
  • 0 replies
  • 0 likes

Better Equalizer / High Volume Drops at the beginnig

Brief description of the issue:Everytime a new song starts, the volume goes really high and suddenly drops.If I get a phone call, the equalizer gets disabled. It is really anoying.There should be a way to fix this issue for once and for all. Thanks. ...

Regular

Brief description of the issue: Everytime a new song starts, the volume goes really high and suddenly drops. If I get a phone call, the equalizer gets disabled. It is really anoying. There should ...

ChrisBrackmann

Regular

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Spotify closes when i use other app

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts downWhat could it be?

Newbie

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts down What could it be?

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

I am forced to login even though I am in offline mode

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again. I have tried a clean reinstall but it did not help...

Casual Listener

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again....

Joe

Community Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Langage Change Android

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Casual Listener

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Joe

Community Legend

3240 Views

3 replies

0 likes

  • 3240 Views
  • 3 replies
  • 0 likes

Solved!! Shuffle play with premium

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned Play button when i go to album when premium... I don...

Casual Listener

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned P...

Joe

Community Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

tracks unavailable

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Newbie

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Quaidules

Newbie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Samsung S5 App keeps deleting my files

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place with stable enough internet that I can download mu...

Newbie

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place...

vitorvermaas

Newbie

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Note 5 stops playing music after 30 seconds

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my notification pull down with the app still active.T...

Newbie

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my...

osornios

Spotify Star

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Connexion Impossible

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossible de recuperer mon compte ou de couper l'abonnement...

Newbie

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossibl...

osornios

Spotify Star

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Download over WiFi

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data!Using LG Stylo 2 Android

Newbie

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data! Using LG Stylo 2 Android

714 Views

0 replies

0 likes

  • 714 Views
  • 0 replies
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Tracks Unavailable

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here's what I've tried:1. Restarted phone2. Uninstalled...

Newbie

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here...

565 Views

0 replies

0 likes

andriod
tracks unavailable
unavailable
  • 565 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app not logging me in

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and I have uninstalled and reinstalled the app. Please ...

Newbie

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and ...

osornios

Spotify Star

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Transfer music that i bought from google play store to spotify

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

Newbie

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

osornios

Spotify Star

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes