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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210047 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210047 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559982 Views

78 replies

3 likes

  • 559982 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462494 Views

575 replies

39 likes

Account
Free
  • 462494 Views
  • 575 replies
  • 39 likes

Transfer music that i bought from google play store to spotify

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

Newbie

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

osornios

Spotify Star

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Spotify plays for a second, pauses for a second then plays as normal

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clearing the cache, logging out and in again, and a fre...

Casual Listener

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clea...

Hedhuntr25

Casual Listener

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Making spotify the default music player ANDROID

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful... It works on the desktop version but not on my phone.

Newbie

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful...  It works on th...

Joe

Community Legend

3251 Views

1 replies

0 likes

  • 3251 Views
  • 1 replies
  • 0 likes

Solved!! Paying for premium only getting free

Since getting a new phone I'm unable to access premium i can log in but only to free.I've tried logging out and logging back in.I've tried uninstalling the app and reinstalling.I've tried it on my microsoft surface also with the same results and i no...

Casual Listener

Since getting a new phone I'm unable to access premium i can log in but only to free. I've tried logging out and logging back in. I've tried uninstalling the app and reinstalling. I've tried it on...

osornios

Spotify Star

1213 Views

4 replies

1 likes

  • 1213 Views
  • 4 replies
  • 1 likes

Payment

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't afford it.

Newbie

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't affo...

osornios

Spotify Star

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

I cant see my play list

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is linked to my session?Thanks!

Casual Listener

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is l...

fernane22

Casual Listener

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Music automatically downloads to phone when adding music on desktop

Hello all, If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically download those files to be used in offline mode.While this can b...

Casual Listener

Hello all,   If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically down...

boetboet

Casual Listener

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Spotify Problems

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music other then music I've downloaded. A message appear...

Casual Listener

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music...

Joe

Community Legend

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

N

I go into my playlist and it's not letting me choose songs...

Newbie

I go into my playlist and it's not letting me choose songs...

Hubo

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

Casual Listener

Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...

402 Views

0 replies

1 likes

  • 402 Views
  • 0 replies
  • 1 likes

Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

Newbie

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

308 Views

0 replies

1 likes

  • 308 Views
  • 0 replies
  • 1 likes

App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

Newbie

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Speicher angeblich "voll"

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Speicher setze, nach zwei liedern heisst es der Speiche...

Newbie

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Spei...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Tablet doesn't offer storage options

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It does not give me the option and I have the latest v...

Newbie

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It ...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Non-gap playing of non-stop album

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle?Thank you.

Newbie

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle? Thank you.

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

My premium feature can't be accessed

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone.So how to activate my premium feature again?

Newbie

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone. So how to activate my premium ...

osornios

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Solved!! S5 settings - Download using cellular

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Newbie

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Joe

Community Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!! App crashes on any action.

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes.I'm using samung galaxy a7 android 5.1.1?????How can this be fixed?

Visitor

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes. I'm using samung galaxy a7 android 5.1.1 ????? How can this be fixed?

miguelfalbo47

Regular

2722 Views

15 replies

0 likes

  • 2722 Views
  • 15 replies
  • 0 likes

Volume

When i am connected to bluetooth in my car or in my house.The when every track changes, the volume automatically reduces to nearly zero.If I turn the volume back up on my phone, it will keep it there, until the next track changes.Unable to use spotit...

Newbie

When i am connected to bluetooth in my car or in my house. The when every track changes, the volume automatically reduces to nearly zero. If I turn the volume back up on my phone, it will keep it t...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes