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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410603 Views

554 replies

37 likes

Account
Free
  • 410603 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8965 Views

0 replies

7 likes

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  • 7 likes

Music in SD card

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Casual Listener

Hi, i read the music can download in sd card, i found how do it but i dont found the option in setting, in others i dont have this posibility, my cell phone is motorola moto g3, sorry for my english

Bittencourt

Spotify Star

614 Views

3 replies

0 likes

Account
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Sharing Songs with Non-Facebook Users

Hi all,I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but my friend's spotify username is still not being recogn...

Newbie

Hi all, I've seen previous posts on this topic suggesting that I must be following the non-facebook user and they must be following me, and suggesting that I reinstall the app. I've done both, but m...

osornios

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
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Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

2130 Views

10 replies

0 likes

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  • 10 replies
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Aktiflestirme sorubnu

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

Newbie

Vodafone araciligi ile aktiflestirme sorunu yasiyorum nasil duzeltilir

241 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

how do I use or get into new party mode or use this new feature?

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it.I want to start that do streaming party songs then hit that cool adjust to slower songs or faster...

Casual Listener

So Ihit browse then find party in genres but all I see are playlists. It would be nice if when Spotify puts out a new feature they explain how to use it. I want to start that do streaming party song...

assennato

Newbie

9103 Views

9 replies

4 likes

  • 9103 Views
  • 9 replies
  • 4 likes

Songs keep playing and playing

=== START OF TEMPLATE ===Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play.Steps to reproduce the issue:First I did this. Played spotify on my BT headphones or in the car.Then I did that T...

Newbie

=== START OF TEMPLATE === Brief description of the issue: After disconnecting from Bluetooth (headphones and car) music continues to play. Steps to reproduce the issue: First I did this. Played...

368 Views

0 replies

0 likes

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Solved!! Cant play Songs in individual order on Tablet.

Hello Spotify team. I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the second is a Samsung Galaxy Tab 4 7.0. On the Samsung Galaxy Tab ...

Casual Listener

Hello Spotify team.   I am currently a Spotify Free users and have problems playing the songs in an individual order. I have two tablets. One thing is for Samsung Galaxy Tab S10.5 and the seco...

gentz

Newbie

1288 Views

7 replies

2 likes

  • 1288 Views
  • 7 replies
  • 2 likes

Download Error

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was gone. The program itself still opens and closes, b...

Newbie

I've been using spotify on my work computer for a few years with no issues. Then about a week ago, I went to open it and the screen was blank. All of my playlists, the suggested music, everything was...

Joe

Community Legend

431 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Listening on an unrequested device

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached)I don't know any Hannah. I don't have another device. I'm the only one using my user.Please help ...

Casual Listener

I'm listening on my android device an suddenly my music stops. When I check my phone I see a message saying "listening on Hannah's device" (see attached) I don't know any Hannah. I don't have anothe...

DarioSoria

Casual Listener

552 Views

2 replies

0 likes

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"This song is not available" but it totally is

This isn't really a _problem_ per se, just a sort of odd behavior --Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but the song will start playing regardless. System info: A...

Newbie

This isn't really a _problem_ per se, just a sort of odd behavior -- Frequently (and probabilistically, so can't screenshot...) I'll click on a song and be warned "this song is not available", but t...

user-removed

Not applicable

377 Views

1 replies

0 likes

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  • 1 replies
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my spotify playlists have disappeared

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

Newbie

my spotify account asked me to log back in last week and i couldnt remeber the username so telecom told me and i logged back in to find no playlists?

user-removed

Not applicable

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE?

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Newbie

HOW DO I DO TO REMOVE DOWNLOADED SONGS FROM MY MOBILE IN ORDER TO ADD NEW SONGS SINCE I HAVE ALREDY REACH THE LIMIT OF SONGS (3333)?

Maxim

Spotify Star

1222 Views

1 replies

0 likes

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  • 1 replies
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music stops if I get a WhatsApp message

Hi everyone,I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

Casual Listener

Hi everyone, I have Spotify on my galaxy note 3 and the last three days Spotify stop the music if I get a message in WhatsApp and also if I send one. Please help me. Thanks

TecnoInnovador

Casual Listener

7899 Views

6 replies

0 likes

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Solved!! App not available in Play Store

Hi, I live in Portugal and I have dowloaded the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't let me. It says "This item isn't available in your country". Any idea...

Casual Listener

Hi,   I live in Portugal and I have dowloaded  the Spotify app manually from m.spotify.com. I want to install it from the Play store so I can use the auto-update feature, but it won't l...

TecnoInnovador

Casual Listener

15037 Views

3 replies

0 likes

country
play store
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No puedo ingresar a la cuenta

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la primer cuenta a la que ya no eh podido ingresar ya que e...

Newbie

Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la prime...

484 Views

0 replies

0 likes

  • 484 Views
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Spotify Freezing

Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.

Visitor

Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.

user-removed

Not applicable

631 Views

2 replies

0 likes

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  • 2 replies
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Lastfm Kindle Fire?

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple music, which isn't supported by kindle fires).

Visitor

I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple mus...

529 Views

0 replies

0 likes

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Crossfade not working for albums I've downloaded

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this before.Thanks!

Newbie

I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this...

Pidg3

Casual Listener

892 Views

1 replies

0 likes

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  • 1 replies
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App keeps crashing on Nexus 6P device.

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...

Newbie

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...

Mirkolino99

Newbie

1361 Views

3 replies

1 likes

  • 1361 Views
  • 3 replies
  • 1 likes