Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375536 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la primer cuenta a la que ya no eh podido ingresar ya que e...
Tenía una cta premiun a lo que cancele mi cta de facebook y por consecuente se cerro la de spotify. EH creado otra cuenta pero lo que no se es como hacer para que ya no se genere él cobro en la prime...
467 Views
0 replies
0 likes
Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.
Randomly My Playlist Often Freezes Up Plz Inform Me How To Fix.
Not applicable
602 Views
2 replies
0 likes
I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple music, which isn't supported by kindle fires).
I'm considering getting a Kindle fire. Would I be able to scrobble to lastfm from it? I know spotify supports scrobbling but does it only do it if I'm online or something? (I'm currently on apple mus...
504 Views
0 replies
0 likes
I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this before.Thanks!
I can use crossfade and gapless for any songs or playlists, streaming or downloaded, except albums. It doesn't want to work at all. Clearly a bug, I'm just wondering if someone has had and fixed this...
Casual Listener
830 Views
1 replies
0 likes
Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...
Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...
Newbie
1322 Views
3 replies
1 likes
Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que sea, se vuelve a poner el ecualizador normal, que n...
Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que ...
550 Views
0 replies
0 likes
So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?
So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?
Spotify Star
297 Views
1 replies
0 likes
Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. It is very frustrating because when I listen to musi...
Everytime I press "Shuffle Play" on my playlist it will play one song and not play the next one until I am on the app. I can't shut my screen off or go to a different app while keeping my music on. I...
Casual Listener
1595 Views
3 replies
0 likes
Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She made a playlist and downloaded it so she could play ...
Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She m...
Newbie
337 Views
1 replies
0 likes
Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how there is the "local files" option?Thanks
Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how t...
Casual Listener
2307 Views
4 replies
0 likes
I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?
I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?
Spotify Star
464 Views
1 replies
1 likes
How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!
How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!
Spotify Star
15616 Views
1 replies
0 likes
Spotify
493 Views
1 replies
0 likes
Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...
Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...
Spotify Star
3405 Views
5 replies
0 likes
hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I have a remaining space for offline device. I suppos...
hi, I just got a Wiko phone and connected to my account, I can go on my account but not the actual premium one, the old not-premium one. I made sure to use the right username and password and that I ...
Casual Listener
537 Views
2 replies
0 likes
Bonjour,Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien.Une solution ?
Bonjour, Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien. Une solution ?
Community Legend
310 Views
1 replies
0 likes
While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then restart the app. It has only been happening for abo...
While listening to my music , the music suddenly stops. When I unlock my phone to figure out why, the Spotify app screen is completely black I have to completely close the app. Wait 2 or 3 min. Then ...
Community Legend
1432 Views
5 replies
0 likes
I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes continuously, basic functioning, overheats, slowness,...
I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes co...
Community Legend
405 Views
3 replies
0 likes
Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.
Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.
218 Views
0 replies
0 likes
