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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195655 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195655 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537281 Views

78 replies

3 likes

  • 537281 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442373 Views

565 replies

37 likes

Account
Free
  • 442373 Views
  • 565 replies
  • 37 likes

Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

Casual Listener

Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

Newbie

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

284 Views

0 replies

1 likes

  • 284 Views
  • 0 replies
  • 1 likes

App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

Newbie

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Speicher angeblich "voll"

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Speicher setze, nach zwei liedern heisst es der Speiche...

Newbie

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Spei...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Tablet doesn't offer storage options

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It does not give me the option and I have the latest v...

Newbie

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Non-gap playing of non-stop album

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle?Thank you.

Newbie

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle? Thank you.

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

My premium feature can't be accessed

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone.So how to activate my premium feature again?

Newbie

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone. So how to activate my premium ...

osornios

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Solved!! S5 settings - Download using cellular

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Newbie

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Joe

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Solved!! App crashes on any action.

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes.I'm using samung galaxy a7 android 5.1.1?????How can this be fixed?

Visitor

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes. I'm using samung galaxy a7 android 5.1.1 ????? How can this be fixed?

miguelfalbo47

Regular

2594 Views

15 replies

0 likes

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  • 15 replies
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Volume

When i am connected to bluetooth in my car or in my house.The when every track changes, the volume automatically reduces to nearly zero.If I turn the volume back up on my phone, it will keep it there, until the next track changes.Unable to use spotit...

Newbie

When i am connected to bluetooth in my car or in my house. The when every track changes, the volume automatically reduces to nearly zero. If I turn the volume back up on my phone, it will keep it t...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

New SD Card

Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the future. IF I just copy everything from the previous c...

Newbie

Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the fu...

Joe

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

What android version?

Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When I play a song, the main album art shows in the cent...

Newbie

Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When ...

275 Views

0 replies

0 likes

  • 275 Views
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Notifications on Android phone when playing on Windows PC?

Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this some bug? Or how do I turn this off. I want notifi...

Casual Listener

Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this...

488 Views

0 replies

0 likes

  • 488 Views
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Search Function Not Working

I use a Galaxy S5 and my search function doesn't work at all. When I start typing anything in the field it says 'Ooops, something went wrong.' This is true whether I am on 4G or Wifi. Anyone else having this issue? I had this issue in the last versio...

Music Fan

I use a Galaxy S5 and my search function doesn't work at all. When I start typing anything in the field it says 'Ooops, something went wrong.' This is true whether I am on 4G or Wifi. Anyone else hav...

the_gregster12

Music Fan

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
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Offline Playlists not staying downloaded

So I have spotify premium. I've had it a long time on my android mobile but recently I installed it on my android car stereo.My playlists sync up onto the car stereo no problem, I download them and they play offline.But when the stereo is tuned off a...

Newbie

So I have spotify premium. I've had it a long time on my android mobile but recently I installed it on my android car stereo. My playlists sync up onto the car stereo no problem, I download them and...

292 Views

0 replies

0 likes

  • 292 Views
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Can we have a decent app compiled?

I have read every single post about the "Oops Something went wrong" and the conclusion is that the position of the moon affects the application behavior. This is the first app that request me to:-- Install-- Reinstall-- wipe Cache-- Remove SD-- Delet...

Newbie

I have read every single post about the "Oops Something went wrong" and the conclusion is that the position of the moon affects the application behavior.  This is the first app that request me ...

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

Cannot log in

Newbie

user-removed

Not applicable

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes