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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195357 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195357 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536855 Views

78 replies

3 likes

  • 536855 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441305 Views

565 replies

37 likes

Account
Free
  • 441305 Views
  • 565 replies
  • 37 likes

tracks unavailable

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Newbie

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Quaidules

Newbie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Samsung S5 App keeps deleting my files

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place with stable enough internet that I can download mu...

Newbie

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place...

vitorvermaas

Newbie

590 Views

1 replies

1 likes

  • 590 Views
  • 1 replies
  • 1 likes

Note 5 stops playing music after 30 seconds

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my notification pull down with the app still active.T...

Newbie

Recently my note 5 will stop like 10-30 seconds after leaving the app. I'm not exiting the app all I'm doing is switching to another app. The app is also not crashing because I can still see it in my...

osornios

Spotify Star

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Connexion Impossible

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossible de recuperer mon compte ou de couper l'abonnement...

Newbie

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossibl...

osornios

Spotify Star

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Download over WiFi

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data!Using LG Stylo 2 Android

Newbie

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data! Using LG Stylo 2 Android

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

Tracks Unavailable

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here's what I've tried:1. Restarted phone2. Uninstalled...

Newbie

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here...

547 Views

0 replies

0 likes

andriod
tracks unavailable
unavailable
  • 547 Views
  • 0 replies
  • 0 likes

Solved!! Spotify app not logging me in

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and I have uninstalled and reinstalled the app. Please ...

Newbie

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and ...

osornios

Spotify Star

825 Views

1 replies

0 likes

  • 825 Views
  • 1 replies
  • 0 likes

Transfer music that i bought from google play store to spotify

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

Newbie

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

osornios

Spotify Star

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Spotify plays for a second, pauses for a second then plays as normal

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clearing the cache, logging out and in again, and a fre...

Casual Listener

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clea...

Hedhuntr25

Casual Listener

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Making spotify the default music player ANDROID

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful... It works on the desktop version but not on my phone.

Newbie

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful...  It works on th...

Joe

Community Legend

3229 Views

1 replies

0 likes

  • 3229 Views
  • 1 replies
  • 0 likes

Solved!! Paying for premium only getting free

Since getting a new phone I'm unable to access premium i can log in but only to free.I've tried logging out and logging back in.I've tried uninstalling the app and reinstalling.I've tried it on my microsoft surface also with the same results and i no...

Casual Listener

Since getting a new phone I'm unable to access premium i can log in but only to free. I've tried logging out and logging back in. I've tried uninstalling the app and reinstalling. I've tried it on...

osornios

Spotify Star

1176 Views

4 replies

1 likes

  • 1176 Views
  • 4 replies
  • 1 likes

Payment

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't afford it.

Newbie

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't affo...

osornios

Spotify Star

574 Views

3 replies

0 likes

  • 574 Views
  • 3 replies
  • 0 likes

I cant see my play list

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is linked to my session?Thanks!

Casual Listener

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is l...

fernane22

Casual Listener

417 Views

2 replies

0 likes

  • 417 Views
  • 2 replies
  • 0 likes

Music automatically downloads to phone when adding music on desktop

Hello all, If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically download those files to be used in offline mode.While this can b...

Casual Listener

Hello all,   If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically down...

boetboet

Casual Listener

996 Views

1 replies

0 likes

  • 996 Views
  • 1 replies
  • 0 likes

Spotify Problems

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music other then music I've downloaded. A message appear...

Casual Listener

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music...

Joe

Community Legend

588 Views

3 replies

0 likes

  • 588 Views
  • 3 replies
  • 0 likes

N

I go into my playlist and it's not letting me choose songs...

Newbie

I go into my playlist and it's not letting me choose songs...

Hubo

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

Casual Listener

Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

Newbie

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

283 Views

0 replies

1 likes

  • 283 Views
  • 0 replies
  • 1 likes

App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

Newbie

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes