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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118779 Views

27 replies

4 likes

  • 118779 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239588 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239588 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600489 Views

79 replies

3 likes

  • 600489 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492918 Views

581 replies

42 likes

Account
Free
  • 492918 Views
  • 581 replies
  • 42 likes

Solved!! Spotify App for Android Keeps Crashing

I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but if I click anywhere, the app just closes out. I hav...

Casual Listener

I have had spotify for a while now and never experienced any issues. But with a new update, everytime I open up my Spotify app on my Samsung S4, the app crashes. I can log in and see everything, but ...

JaimeDoty

Casual Listener

5240 Views

2 replies

0 likes

  • 5240 Views
  • 2 replies
  • 0 likes

Chromecast Audio not visible

Merry Christmas guys.Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, however in other music apps the device works fine.Spoti...

Newbie

Merry Christmas guys. Just got a Chromecast Audio today and was looking forward to casting music from my Spotify account to my existing speakers, but the device is not visible in the Spotify app, ...

visser

Newbie

4820 Views

15 replies

4 likes

Android
Chromecast Android
chromecast audio
  • 4820 Views
  • 15 replies
  • 4 likes

Solved!! Update to Android 5.0

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my phone totally to get through to spotify. It's super...

Newbie

Today I updated my Samsung galaxy s5 to the newest Android-version, 5.0. And now I can't switch/pause/play songs while spotify is running through the S view or the locket screen. I have to unlock my ...

Bluephoenix1313

Newbie

14697 Views

14 replies

2 likes

  • 14697 Views
  • 14 replies
  • 2 likes

Why can't I delete a playing song from a playlist?

I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes finding the song to delete. Sort of spoils my morning w...

Casual Listener

I know you can delete songs from within a playlist by going into the playlist but when you are out and about, in order to delete a song, you have to go into the playlist and spend like 5 minutes find...

ProMusicophile

Gig Goer

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! how to play spotify when its offline?

hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify. so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline. so i tried to figure out how to load up my offline playlist...

Casual Listener

hi, i have a samsung note 3 phone and im (as you can see) a free user of spotify.   so when i attempt to play one of my offline playlists on spotify with no wifi and data, spotify was offline....

eena-chan

Casual Listener

664 Views

2 replies

0 likes

  • 664 Views
  • 2 replies
  • 0 likes

Cant start app

Hi. When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it. I have tried to remove my devices when i'm logged into spotifty.com and i've tried to...

Casual Listener

Hi.   When i download spotify app for android it says i need 496 GB of free space on my device to use it and since it's on a phone i dont have that space free for it.   I have tried to ...

Joe

Community Legend

888 Views

6 replies

0 likes

  • 888 Views
  • 6 replies
  • 0 likes

Galaxy s7 - premium - wont download songs in offline (or online) mode

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline or online mode. I'm connected to wifi.

Newbie

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline ...

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Can log in on Android app but not on the website

Hey Guys, the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify website it says that the exact same login info is incorrect. Upon requ...

Newbie

Hey Guys,    the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify webs...

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Volume goes up and down

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Casual Listener

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Joe

Community Legend

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Constantly re-downloading music

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...

Newbie

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....

Joe

Community Legend

1771 Views

1 replies

0 likes

  • 1771 Views
  • 1 replies
  • 0 likes

Offline Music Problem

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?

Newbie

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...

Joe

Community Legend

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Solved!! Local Files Playlist not completely there

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...

Casual Listener

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...

WillMcD

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Spotify lose track of my offline data

Hi!I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage.Why and how could this be? Best regards

Casual Listener

Hi! I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage. Why and how could this be? &nbs...

JohnnyMalaria

Casual Listener

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

Use of Android Spotify App

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple, it is simple You just click the edit buttom in th...

Regular

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple...

Joe

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Says Everything Needs Premium

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just basic shuffle play. I feel as if they are pressurein...

Newbie

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just b...

Joe

Community Legend

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Problem with download and storage

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la lista de nuevo, el problema está en que los archivos q...

Casual Listener

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la...

user-removed

Not applicable

769 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Nested playlists

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres.On my desktop all is well. On my android phone when i select ALL songs it only li...

Casual Listener

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres. On my desktop all is well....

Joe

Community Legend

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes