Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202670 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202670 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547551 Views

78 replies

3 likes

  • 547551 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455449 Views

571 replies

38 likes

Account
Free
  • 455449 Views
  • 571 replies
  • 38 likes

Incorrect track titles

I couldn't find the right place for this, and Spotify doesn't seem to have an option to contact them - but Queens of the Stone Age - Songs for the Deaf(international explicit version) has the track names wrong - I was listening to first it giveth and...

Newbie

I couldn't find the right place for this, and Spotify doesn't seem to have an option to contact them - but Queens of the Stone Age - Songs for the Deaf(international explicit version) has the track n...

Joe

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Please Fix Audiographic Map Of The World

Hi...I'm a Spotify Premium member & are currently utilizing an LG Android/Smartphone device..The problem I am experiencing is that when I click on the Audiographic Musical Map Of The World to see what are countries are listening too ..when the map ap...

Roadie

Hi...I'm a Spotify Premium member & are currently utilizing an LG Android/Smartphone device..The problem I am experiencing is that when I click on the Audiographic Musical Map Of The World to see...

Joe

Community Legend

637 Views

6 replies

0 likes

  • 637 Views
  • 6 replies
  • 0 likes

Payments

I cannot make my payment and its killing me. I had to change my debit card info and now it wont take the new info. Help. I have verified all info. Address and debit card # and it wont work. I called my back and they said its spotify who is reverting ...

Newbie

I cannot make my payment and its killing me. I had to change my debit card info and now it wont take the new info. Help. I have verified all info. Address and debit card # and it wont work. I called ...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Solved!! Closes if i click anything

I open spotify, but i try to click menu, or anything for that matter, it close the app. Just got a new phone, but still works on old device

Newbie

I open spotify, but i try to click menu, or anything for that matter, it close the app. Just got a new phone, but still works on old device

Joe

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Song Is Unavailable

Just this year spotify stopped working, doesn't matter if I'm on wifi or 4glte when I try to play a song or a playlist it says the song is unavailable. Don't really know how to fix it at all plz help, aslo I am not willing to download the music takes...

Newbie

Just this year spotify stopped working, doesn't matter if I'm on wifi or 4glte when I try to play a song or a playlist it says the song is unavailable. Don't really know how to fix it at all plz help...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Spotify läuft nicht auf HTC One V

Hallo, habe mir ein HTC ONE V mit Android 4.0.3 zugelegt und wollte gerne auf diesen meinen Spotify Premium Account nutzen. Doch Spotify öffnet sich und zeigt mir nur zwei Spalten an, weiter nichts. Eine Fehlermeldung bekomme ich nicht. Auch Deinstal...

Newbie

Hallo, habe mir ein HTC ONE V mit Android 4.0.3 zugelegt und wollte gerne auf diesen meinen Spotify Premium Account nutzen. Doch Spotify öffnet sich und zeigt mir nur zwei Spalten an, weiter nichts....

berlinsteg

Newbie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Internet needed

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i played one song, i can turn off the internet and p...

Casual Listener

Since a few days i need internet to see my profile and playlists. I downloaded the playlists and a few days ago i didn't need internet to play the downloaded songs. Now i have to use internet. When i...

Joe

Community Legend

706 Views

5 replies

0 likes

  • 706 Views
  • 5 replies
  • 0 likes

Not tracking thumbs up/down in radio

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the track plays my thumbs up or down selection is cleare...

Newbie

I have a Samsung Galaxy S6 on Android 6.0.1. The radio doesn't seem to track thumbs up/down. I keep hearing the same tracks over and over regardless of which action taken. Usually the next time the t...

Joe

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Other apps no longer having sound when using spotify.

Whenever i go for a run, i put on a playlist and then i open my running app.Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm running already etc.. When the notification comes, the mu...

Newbie

Whenever i go for a run, i put on a playlist and then i open my running app. Normally when i'm running with spotify playing and the running app open it gives spoken notifications of how far i'm runn...

PieterF

Casual Listener

6316 Views

3 replies

5 likes

  • 6316 Views
  • 3 replies
  • 5 likes

Albums can't play but popular songs will?

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, but the song doesn't play! what's going on? I just ...

Newbie

Whenever I go to an artist's page and play "Popular" songs, songs will play. But any playlist or going into an album and try to play a song from there, the song is highlighted as if it was selected, ...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

20/25 seconds to display the music player ? (probably related to spotify connect)

Context:Phone: LG Nexus 5Android version : 6.0.1, build M0B30MSpotify App Version: 5.7.0.781armV7 Hello, I have been experiencing an issue recently with the Spotify app on my Nexus 5 phone. When opening Spotify to play music, the player may take up t...

Roadie

  Context: Phone: LG Nexus 5 Android version : 6.0.1, build M0B30M Spotify App Version: 5.7.0.781armV7   Hello,   I have been experiencing an issue recently with the Spotify ...

398 Views

0 replies

1 likes

  • 398 Views
  • 0 replies
  • 1 likes

Offline Musik gets deleted

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than 3,333 Songs saved) Any idea how to solve that Prob...

Newbie

It's the second time within one month now that all my offline Musik got deleted, so I have to download everything again. (I don't have more than 3 devices connected, just 2 and I don't have more than...

214 Views

0 replies

0 likes

  • 214 Views
  • 0 replies
  • 0 likes

Better Equalizer / High Volume Drops at the beginnig

Brief description of the issue:Everytime a new song starts, the volume goes really high and suddenly drops.If I get a phone call, the equalizer gets disabled. It is really anoying.There should be a way to fix this issue for once and for all. Thanks. ...

Regular

Brief description of the issue: Everytime a new song starts, the volume goes really high and suddenly drops. If I get a phone call, the equalizer gets disabled. It is really anoying. There should ...

ChrisBrackmann

Regular

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Spotify closes when i use other app

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts downWhat could it be?

Newbie

It happens to me in me cellphone that sometimes i try to use another app (like a navegator) and Spotify Automatically shuts down What could it be?

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

I am forced to login even though I am in offline mode

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again. I have tried a clean reinstall but it did not help...

Casual Listener

Spotify is forcing me to go online and login even though I am in offline mode (1 day). To make things even worse all my downloaded songs are gone and I have to redownload all the song all over again....

Joe

Community Legend

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Langage Change Android

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Casual Listener

I just downloaded the Spotify App and the default language is French. I am in France but I don't understand a word of French. How do I change the language to English?

Joe

Community Legend

3199 Views

3 replies

0 likes

  • 3199 Views
  • 3 replies
  • 0 likes

Solved!! Shuffle play with premium

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned Play button when i go to album when premium... I don...

Casual Listener

Ok, so i've just spent 6 euro... But i can't do more than shuffle play. I need to do a 'procedure' when i just want to listen to music. Have tried clearing cache, reinstall... I would except damned P...

Joe

Community Legend

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

tracks unavailable

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Newbie

most of the days now I have to download my playlist and I don't know why. I pay for listen offline but I traveled last week and I can't listen my playlist because the tracks are unavailable.

Quaidules

Newbie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Samsung S5 App keeps deleting my files

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place with stable enough internet that I can download mu...

Newbie

So, I've got Spotify Premium on my S5, and I have redownloaded my library about 5 or 6 times just this month because it keeps deleting itself and I'm left with no offline music until I get to a place...

vitorvermaas

Newbie

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes