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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14719 Views
  • 55 replies
  • 17 likes
  • 14719 Views
  • 55 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864596 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864596 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23313 Views
  • 3 replies
  • 0 likes
  • 23313 Views
  • 3 replies
  • 0 likes

Local Files Playlists no longer working

I have looked through all similar threads and nothing has worked.Today, I woke up to Spotify having undownloaded every single one of my songs, including the ones I synced from my PC to my phone. Now, no matter what I try, I cannot sync songs from my ...

  • Casual Listener
  • I have looked through all similar threads and nothing has worked. Today, I woke up to Spotify having undownloaded every single one of my songs, including the ones I synced from my PC to my phone. ...
  • Bittencourt
  • Spotify Star
  • 299 Views
  • 5 replies
  • 0 likes
  • 299 Views
  • 5 replies
  • 0 likes

Solved!! New phone and all is lost.

I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a premium subscriber which I have been for quite som...

  • Casual Listener
  • I got a new phone. Galaxy S7. When I installed Spotify to my new phone all my music was and still is gone. Playlists and catalog of albums except for one album. One. It also doesn't recognize me as a...
  • Daniel
  • Community Legend
  • 563 Views
  • 2 replies
  • 0 likes
  • new phone
  • 563 Views
  • 2 replies
  • 0 likes

Mobile App stops audio playback

When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I can correct it by hitting pause & then play and it wi...

  • Music Fan
  • When playing music from my android (Pantech P8010; Android v4.1.2), after every other song the music will stop playing. The track continues as if it is playing, but no sound comes out. Sometimes I ca...
  • Daniel
  • Community Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • Android 4.1.2
    Mobile Phone
  • 494 Views
  • 3 replies
  • 0 likes

Solved!! Can't acces on Playlist

Hey guys,Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them back?When i want to open the playlist spotify is saying:...

  • Casual Listener
  • Hey guys, Since today i can't Access on two of more than ten playlists, but this morning i had could. Now i don't know which Songs were in these and can't restore them. What can i do to get them bac...
  • Konni_W
  • Casual Listener
  • 2329 Views
  • 3 replies
  • 0 likes
  • 2329 Views
  • 3 replies
  • 0 likes

Solved!! How to adjust kbps to 128

Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality right now to be safe but... am I?

  • Newbie
  • Some cellphone services doesn't charge for data on spotify but they restrict it to 128 kbps in quality. How can you tell on the app how many kbps the songs are played at? I use the normal quality rig...
  • Daniel
  • Community Legend
  • 1931 Views
  • 2 replies
  • 0 likes
  • 1931 Views
  • 2 replies
  • 0 likes

Spotify connect stops connection to samsung soundbar

I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at the "available devices" screen again. Firmware of so...

  • Newbie
  • I use Spotify on a Samsung Galaxy Note3 and connect it to a samsung soundbar HW H750. This works fine but after random time, the connection aborts (musik stops) and I have to choose the soundbar at t...
  • Daniel
  • Community Legend
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

Problem trying to save my music into my sd

Hi all, I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong with your SD card. Check permissions and try again. I tried eve...

  • Regular
  • Hi all,   I have a spotify premium account and when i try to use my sd storage to save the music of Spotify i have a notification :We couldnt move your data. There might be something wrong wit...
  • fbonito
  • Regular
  • 3346 Views
  • 15 replies
  • 3 likes
  • 3346 Views
  • 15 replies
  • 3 likes

Playlist sorting smartphone app

Regarding the Android- AND iOS App and sorting playlists One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or oldest added songs at top in my playlist with 1600+ songs M...

  • Newbie
  • Regarding the Android- AND iOS App and sorting playlists   One big downside with using Spotify in either my Android device or my iOS device is that I can't switch between latest added songs or...
  • rhoada35
  • Newbie
  • 347 Views
  • 1 replies
  • 1 likes
  • Android
    iOS
  • 347 Views
  • 1 replies
  • 1 likes

Xperia Z3 issues

Could anybody help me in trying to solve my Xperia Z3 issue?Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save songs and will continue to redownload them after reopenin...

  • Newbie
  • Could anybody help me in trying to solve my Xperia Z3 issue? Spotify keeps stopping after every track, this includes direct streaming and playback from saved files. It also does not let me save so...
  • Bwear
  • Casual Listener
  • 563 Views
  • 2 replies
  • 0 likes
  • Android
    Download error
    Playback problem
    Playlist problem
    SD-card
    Stuttering Playback
    Xperia
    Z3 running
  • 563 Views
  • 2 replies
  • 0 likes

Offline mode and songs stopping

Hello All, I have downloaded Spotify onto my computer and mobile.On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and shuts the App down and i have to go into it again. If i sit there ...

  • Casual Listener
  • Hello All,   I have downloaded Spotify onto my computer and mobile. On my mobile (Galaxy s6) I can use everything OK, But when i want to play music it plays around 2 songs then stops and...
  • heidi_thomas93
  • Casual Listener
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Solved!! Urbanears Plattan wireless android problems

Dear spotify community, I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality.However, I have one small problem. My problem is, when I try to use the headphones with spo...

  • Casual Listener
  • Dear spotify community,   I recently got the Urbanears Plattan ADV wireless headset, the one from the offer. It's a nice little headset, with nice audio quality. However, I have one smal...
  • m0p13p
  • Casual Listener
  • 3815 Views
  • 4 replies
  • 0 likes
  • Android
    huawei
    Plattan
    Urbanears
  • 3815 Views
  • 4 replies
  • 0 likes

New Releases feature technical issue

Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I go to scroll down through the listing & selections ...

  • Roadie
  • Greetings..I am a Spotify premium listener currently utilizing an LG Volt/Android/Smartphone device. The problem Ive encountered is when I go to the "New Releases" section in the Browse area, when I ...
  • Beltane575xx
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Spotify-Client independently deletes offline tracks...

Hello!I'm using spotify premium-account @ my android-device.After downloading a playlist I switch to offline-mode.At once after setting offline mode spotify starts to delete serveral downloaded tracks from my sd-card.Spotify never erases a complete p...

  • Regular
  • Hello! I'm using spotify premium-account @ my android-device. After downloading a playlist I switch to offline-mode. At once after setting offline mode spotify starts to delete serveral downloaded...
  • 2U1C1D3
  • Regular
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

App won't open - Kein Speicherbereich gefunden

Hi, I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen.This error suddenly appeared. Before I had no problem with my saved music. I have roughly 2 GB of Music on ...

  • Casual Listener
  •  Hi,   I am unable to open the Spotify app. It displays the Error Message: "Kein Speicherbereich gefunden - Speichereinst. des Gerätes überprüfen. This error suddenly appeared. Before I ...
  • Chris1692
  • Newbie
  • 1320 Views
  • 4 replies
  • 0 likes
  • bug
    Speicherbereich
  • 1320 Views
  • 4 replies
  • 0 likes

Thumbs down isnt working

When I thumbs down a song, the app doesn't care. I can thumbs down the song all day long and it will get played 2 songs later. Is this normal? I can tell that the thumbs up SORT OF works, but thumbs down is ridiculously broken. Very frustrating...in ...

  • Newbie
  • When I thumbs down a song, the app doesn't care.   I can thumbs down the song all day long and it will get played 2 songs later.   Is this normal?   I can tell that the thu...
  • travis3997
  • Casual Listener
  • 496 Views
  • 3 replies
  • 1 likes
  • Radio
  • 496 Views
  • 3 replies
  • 1 likes

thumbs down

I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i don't like to my stations and repeats a ton.Are the...

  • Regular
  • I like spotify but why do songs that get things down on the radio play again like five minutes later. That and the radio in general just doesn't really work that good, it's matches a bunch of junk i ...
  • travis3997
  • Casual Listener
  • 432 Views
  • 2 replies
  • 1 likes
  • support
  • 432 Views
  • 2 replies
  • 1 likes

Spotify Crashes On Android App when connecting to Server

I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever I log in either thru Facebook or through email. The app just crashes. No error messages, nothing. I've trie...

  • Visitor
  •               I updated my Spotify App on Android Lollipop a few days ago. I got logged out of my account for some reason, and now, Spotify crashes whenever ...
  • Jake
  • Roadie
  • 363 Views
  • 4 replies
  • 0 likes
  • 363 Views
  • 4 replies
  • 0 likes

Plays a few songs then stops have to open phone and restart

Plays a few songs then stops I have to open my phone and restart the app

  • Casual Listener
  • Plays a few songs then stops I have to open my phone and restart the app
  • Daniel
  • Community Legend
  • 380 Views
  • 2 replies
  • 0 likes
  • What does this mean
  • 380 Views
  • 2 replies
  • 0 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

  • Newbie
  • Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...
  • Daniel
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Connection issues
    Wi-Fi
  • 437 Views
  • 1 replies
  • 0 likes

Storage on device

Hey Spotify, I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage settings are off, and after contacting my service provide...

  • Regular
  • Hey Spotify,  I am a faithful user and recently, when I lasted updated on 3/26/16 Spotify will not work any longer on my Samsung Galaxy S3. I get an error message saying that the device storage...
  • Daniel
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes