Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67078 Views
68 replies
26 likes

67078 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28921 Views
5 replies
0 likes

28921 Views
5 replies
0 likes

Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

mrudy420
Regular
This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.
2016-07-01 4:40:27 PM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

diekaputten1
Casual Listener
I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are p...
2016-07-01 12:21:36 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Stigbrede
Newbie
The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?
2016-07-01 10:53:47 AM
363 Views
0 replies
2 likes

363 Views
0 replies
2 likes

[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

SusanAlley
Newbie
What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...
2016-07-01 9:34:04 AM
370 Views
0 replies
0 likes
All Platforms

370 Views
0 replies
0 likes

Solved!! Download offline music from Internal storage to SD Card

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to change it so that I can download offline music and s...

jorenzteruel94
Casual Listener
Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to c...
2016-07-01 6:57:05 AM
2016-07-01 7:18:54 AM
mapuya19
Community Legend
606 Views
3 replies
0 likes

606 Views
3 replies
0 likes

Problemas de pago

Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"

xany_1998
Newbie
Hola buenas tardes. Quiero solucionar un problema que tuve y me estan haciendo pagar mi paquete premium cuando yo pague el mio el día 21 de abril y me quitaron mi paquete ya que por "falta de pago"
2016-05-14 2:21:55 AM
2016-07-01 6:22:32 AM
alfredo01-mx
Newbie
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

High data usage on android

Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the roof and i haven't even been using it. I do enjoy ...

Trevsmusic
Casual Listener
Im have been having issues with my spotify for the last few weeks , firstly it keeps coming up with " you cant play this song offline" when it is online and since then my data usage has gone thru the...
2016-06-30 3:08:01 AM
2016-07-01 3:09:57 AM
Jasonu
Newbie
310 Views
1 replies
0 likes

310 Views
1 replies
0 likes

unable to accessSoundHound lyrics from Spotify

I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and I have to be in that app to see the lyrics, which does me no go...

kathy44
Regular
I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and ...
2016-07-01 1:18:32 AM
557 Views
0 replies
0 likes
Android
lyrics
musiXmatch
Soundhound

557 Views
0 replies
0 likes

Aviso de Memoria SD llena

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las canciones? ¿qué tamaño tienen las canciones para ca...

Juandomingo
Newbie
Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las ...
2016-06-30 12:15:31 AM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Problem installing the premium version

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

Lmarcoaldi
Newbie
While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight
2016-06-30 11:46:46 PM
188 Views
0 replies
1 likes

188 Views
0 replies
1 likes

"No Internet" on moto g3 android 6.0

Hey there, i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got the message that there is no internet. Within the wlan at home or w...

MyName2016
Casual Listener
Hey there, i use the app (v 5.6.701) on my smartphone, a motorola g3 with android 6.0. When i try to listen to music via the mobile internet and not at the wlan at home, i always got t...
2016-06-28 11:03:45 PM
2016-06-30 9:08:04 PM
MyName2016
Casual Listener
345 Views
2 replies
0 likes

345 Views
2 replies
0 likes

Currently playing song not saved offline

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue listening, and I have to shuffle play my music again.T...

L_D_P
Casual Listener
When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue lis...
2016-06-30 8:33:59 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Music stops when listening

Hi there! I have Spotify Premium, and i'm the only one that have this account.Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Spotify has been paused because your account is used somewhere else" But ...

Inrovero
Casual Listener
Hi there! I have Spotify Premium, and i'm the only one that have this account. Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Sp...
2016-06-30 7:33:02 PM
165 Views
0 replies
0 likes

165 Views
0 replies
0 likes

Musixmatch sync lyrics option not visible on my Android.

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn' work because the 3 dot menu (lower left window) are not visibl...

kathy44
Regular
Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn'...
2016-06-30 7:24:36 PM
2113 Views
0 replies
1 likes

2113 Views
0 replies
1 likes

Music stops playing randomly until I swipe my finger across to wake screen back up.

I have Uninstalled, logged out. What else can I do?

Hrtice
Newbie
I have Uninstalled, logged out. What else can I do?
2016-06-30 5:28:42 PM
149 Views
0 replies
0 likes

149 Views
0 replies
0 likes

Saving on SD CARD Problems

Hello,I can download my music in my sd card.All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the CardThe Music is downloading after turn on my Phone on my internal storage...If i then want that they download...

Bloodl1ne
Newbie
Hello, I can download my music in my sd card. All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the Card The Music is downloading after turn on my Pho...
2016-06-30 4:28:00 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Solved!! My Music doesnt sync!

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not my music. I cleared up room but I still has 2GB le...

RetroLollies
Newbie
My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not...
2016-06-30 12:14:25 PM
2016-06-30 1:56:52 PM
Astame
Community Legend
360 Views
1 replies
0 likes

360 Views
1 replies
0 likes

Changed SIM card = lost all storage :(

doing a long tripmade a bunch of playlist offline in advancegot a new sim card in the new country spotify asks me to log in againall the offline green arrows are gonethe storage is reverted back to onboard storage. I switch it to sd card again, it's ...

llf_
Regular
doing a long trip made a bunch of playlist offline in advance got a new sim card in the new country spotify asks me to log in again all the offline green arrows are gone the storage is r...
2016-06-30 3:28:39 AM
2016-06-30 1:51:10 PM
Astame
Community Legend
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

I pay three times but i still free user

Hi, ı pay three Times for premium but ı still free user.What can ı do ?

Qyn
Newbie
Hi, ı pay three Times for premium but ı still free user.What can ı do ?
2016-06-30 8:57:37 AM
218 Views
0 replies
1 likes

218 Views
0 replies
1 likes

Not recognizing downloaded music on SD Card after device reset

Brief description of the issue:Hi all, Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal storage EXCLUDING APPLICATIONS was backed up to SD card. Got p...

Leighman
Newbie
Brief description of the issue: Hi all, Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal ...
2016-06-30 7:30:24 AM
851 Views
0 replies
4 likes

851 Views
0 replies
4 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts