Not recognizing downloaded music on SD Card after device reset

Brief description of the issue:Hi all, Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal storage EXCLUDING APPLICATIONS was backed up to SD card. Got p...

• Leighman
• Newbie
• Brief description of the issue: Hi all,   Downloaded/Made Available Offline about 2000 songs onto SD card. Phone got smashed up and had to factory reset it to get it repaired. Phone internal ...
• 2016-06-30 7:30:24 AM
• 842 Views
• 0 replies
• 4 likes

missing Home button in Spotify

Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!

• alexandra1996
• Casual Listener
• Hello, in Spotify for Android is missing the Home button in the left where is Search button, etc..what to do for get the Home button back? Thanks!
• 2016-06-30 3:10:03 AM
• 2016-06-30 5:13:15 AM
• alexandra1996
• Casual Listener
• 1472 Views
• 4 replies
• 0 likes

Top 5o Germany - Premium but no donwload button

Hello , I bought Spotify Premium yesterday and I wanted to download the Top %0 Germany Charts lst , but there was no Download Button ....?! My friends told me that théy could download it but on my mobile is no such a button ! And when I open Spotify ...

• xxthsisicroxx
• Newbie
• Hello , I bought Spotify Premium yesterday and  I wanted to download the Top %0 Germany Charts lst , but there was no Download Button ....?! My friends told me that théy could download it but on...
• 2016-06-29 8:57:01 PM
• 2016-06-30 1:27:46 AM
• osornios
• Spotify Star
• 503 Views
• 1 replies
• 0 likes
• download playlist
  premium fail help
  Top 50

My Spotify app will not work on my galaxy s7! I have changed the settings in the battery saving

• Magicmerlin
• Newbie
• 2016-06-29 10:54:55 PM
• 2016-06-30 1:16:24 AM
• Joe
• Community Legend
• 360 Views
• 1 replies
• 0 likes

Missing "Word" from Genres & Moods on Android but not on PC

I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone. I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a few times and it does not come back. I have Spotify installed ...

• bradschak77
• Newbie
• I used the "Word" selection under Genres & Moods on my Android for a long time but after the last update, it is now gone.  I have uninstalled and reinstalled Spotify to my Galaxy s7 Edge a f...
• 2016-06-29 9:19:52 PM
• 331 Views
• 0 replies
• 1 likes

[Android Auto] - Available voice command and customization

Hello all, Does anyone have a list of available voice commands for Spotify when using Android Auto? Do you also happen to know how to customize Spotify when using it in the car? With this I mean, how can I get Spotify (In Android Auto) to start playi...

• iscoro
• Newbie
• Hello all,   Does anyone  have a list of available voice commands for Spotify when using Android Auto?   Do you also happen to know how to customize Spotify when using it in the ca...
• 2016-06-29 8:20:09 PM
• 795 Views
• 0 replies
• 0 likes

Support chromecast audio

Hi, I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound which indiquates that the app is connected but the icon never ...

• Seyb
• Newbie
• Hi,   I am currently experiencing problems in streaming Spotify's music on my Chromecast Audio with my Huawei P8 (Android 6). When I select the chromecast device in the app I hear the sound wh...
• 2016-06-29 6:26:48 PM
• 517 Views
• 0 replies
• 0 likes
• Chromecast Android
  chromecast audio

Signed up for family premium

I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just cancel subsription.

• Cpanthers1784
• Newbie
• I signed up for family premium and its being really complicated for my brother to sign up to sign in. It keeps saying password is incorrect and gives him the run around. Not sure if i should just can...
• 2016-06-29 6:12:20 PM
• 258 Views
• 0 replies
• 0 likes

Upgraded to Premium but showing Free

I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and install...

• clnhbgt
• Newbie
• I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is...
• 2016-06-16 10:40:00 AM
• 2016-06-29 6:06:10 PM
• Yrrah1
• Gig Goer
• 1052 Views
• 3 replies
• 1 likes
• Spotify Premium

Cleared data on Spotify app, now downloaded playlists won't play

I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the green arrow anymore. The songs seem to still on my sd ...

• joero221
• Casual Listener
• I recently cleared data in the application manager of my android app to free some space. I now try to listen to my downloaded offline playlists and they don'y show as "available offline" with the gre...
• 2016-06-29 5:12:19 PM
• 2016-06-29 5:54:35 PM
• Yrrah1
• Gig Goer
• 889 Views
• 5 replies
• 0 likes

Can not log in but want to cancel Premium

Hey guys, so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockholm keeps getting money from my bank account. How can I so...

• bibi55
• Newbie
• Hey guys,  so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockh...
• 2016-06-28 9:53:06 AM
• 2016-06-29 5:18:03 PM
• Hubo
• Community Legend
• 350 Views
• 1 replies
• 0 likes

0,99€ for 3months

Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?

• Aistysu
• Newbie
• Hello, im tryin to order 0.99€ for 3months, however its some error scipt that this offer is not able to my. Whats the problem?
• 2016-06-29 3:52:29 PM
• 310 Views
• 0 replies
• 0 likes

Accelerometer uses 83% of all Spotify battery usage.

Brief description of the issue: On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone. When I am using spotify the program shows me that 10% of all battery usage is Spotify and then in the detail...

• 11138115246
• Regular
• Brief description of the issue:     On my HTC One M9 I use GSam Battery Monitor to find out all possible issues with battery leakage on my phone.     When I am using spotify th...
• 2016-06-08 1:42:43 PM
• 2016-06-29 3:49:04 PM
• brodyknight
• Casual Listener
• 1899 Views
• 1 replies
• 2 likes
• accelerometer
  battery

Keep offline playlist

Hii download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go …any idea to keep my titles off lines all the time ?

• Ragrati
• Newbie
• Hi i download offline all my titles on android cellphone. But sometimes all titles are not available offline any longer and I have to download all again which means 10 go … any idea to keep my titl...
• 2016-06-29 3:48:45 PM
• 223 Views
• 0 replies
• 0 likes

Find a playlist

• Jamescokley296
• Casual Listener
• 2016-06-29 3:32:52 PM
• 2016-06-29 3:33:41 PM
• Jamescokley296
• Casual Listener
• 293 Views
• 1 replies
• 0 likes

Non riesco a passare a premium

Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio vecchio account ma niente da fare

• Andrea971
• Newbie
• Avendo attivato la promozione dei 3 mesi a 0,99€ ed essendo stati già prelevati dal conto ,l'applicazione mi dice ancora di passare a premium... Ho già provato a disinstallarla e a rimettere Il mio v...
• 2016-06-29 2:21:00 PM
• 268 Views
• 0 replies
• 0 likes

Music

I need help how do i fix the problem when i start my song it plays then it just stopsBut it still goes and i cant here it

• Davidzay1
• Casual Listener
• I need help how do i fix the problem when i start my song it plays then it just stops But it still goes and i cant here it
• 2016-06-15 6:45:25 PM
• 2016-06-29 2:13:28 PM
• Yrrah1
• Gig Goer
• 360 Views
• 3 replies
• 1 likes