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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600403 Views

79 replies

3 likes

  • 600403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492890 Views

581 replies

42 likes

Account
Free
  • 492890 Views
  • 581 replies
  • 42 likes

Only Shuffle mode on Tablet (Nexus 7 2013)

From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but didn't help

Casual Listener

From time to time (can't figure out why) Spotify doesn't allow to pick a song to play. Only Shuffle available... I'm on Nexus 7 2013 running Android 6.0.1 and even tried the Spotify Beta version, but...

jplinhares

Casual Listener

977 Views

4 replies

0 likes

  • 977 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Search is not working

I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out). I could search fine on Sunday (day 1) but not yesterday or today. I have tried today on iPhone 4 and it seems to be working fine Any suggestions - it'...

Casual Listener

I've just changed to Samsung S6 - I cannot use the search function (it just keeps throwing me out).  I could search fine on Sunday (day 1) but not yesterday or today.  I have tried today ...

CiaraB

Casual Listener

1081 Views

2 replies

0 likes

  • 1081 Views
  • 2 replies
  • 0 likes

Spotify error

Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happens is that now every time I open the application, i...

Casual Listener

Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happe...

lucasleon4

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Se congelan los controles de spotify a los minutos de reproducir por bluetooth a mi auto

Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si abro el detalle de la canción o las preferencias se t...

Newbie

Despues de poner una o dos canciones conectado a mi auto por bluetooth spotify sigue reproduciendo pero mientras mas tiempo pasa se tarda mas en reaccionar si quiero cambiar de canción, incluso si ab...

Daniel

Community Legend

996 Views

1 replies

0 likes

Bluetooth problems
Oneplus
oxygenos
  • 996 Views
  • 1 replies
  • 0 likes

Offline songs freeze at end

Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 second left point. I can manually skip songs then, but ...

Newbie

Recently my spotify app on my LG G5 began crashing on start. I ended up reinstalling apotify which fixed that issue. However now, any and all songs I download or save for offline freeze at the 1 seco...

Daniel

Community Legend

762 Views

1 replies

0 likes

Android
bug
Music
  • 762 Views
  • 1 replies
  • 0 likes

Next song will not play automaticly

Im running spotify on my honor 7, and have multiple problems.The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but then it freezes after 5-6 seconds. The whole list is av...

Casual Listener

Im running spotify on my honor 7, and have multiple problems. The most annoying one is that it wont jump to the next song when a song is finished. In some cases it will jump to the next song, but th...

Daniel

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Spotify won't play again after i turn my car off!

Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio or my phone?

Newbie

Spotify will play fine if I unplug and then plug in my aux cord after the song has started playing, then will need to be done every time I start my car back up. Is it a problem with my aux my radio o...

Daniel

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

App freezes and keeps playing

Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close the app it keeps playing until i restart my phone....

Newbie

Alright so ive had the premium version for awile now about 10 months and now it will play my playlist for 30 or 40 minutes then it will freeze. Itl say im on a song thats not playing and when i close...

Daniel

Community Legend

856 Views

1 replies

0 likes

  • 856 Views
  • 1 replies
  • 0 likes

Login Problems

Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out what am I doing wrong..

Casual Listener

Hi, tried listen to spotify for 3 days and every time I open the app and login using facebook I get an error saying "Unable to login, user name and password is incorrect" Please help me figure out wh...

Daniel

Community Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung y spotify

Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porque aun puedo navegar y ver mis mails. Etc.) Y solo ...

Casual Listener

Tengo dos productos de samsung (galaxy S6 y tablet T-815) y hace un par de dias cuando me quiero conectar a Spotify me sale el mensaje que no estoy conectado a internet (lo cual no creo posible, porq...

Alejandro_C

Spotify Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

Song not available

I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't understand why

Newbie

I've upgraded to premium and just recently I try to change the storage location and set it to the SD card in my phone and now every song keeps telling me that it's not available for playback I don't ...

bar10dr

Gig Goer

1533 Views

4 replies

0 likes

  • 1533 Views
  • 4 replies
  • 0 likes

Set Offline Playlist in Other Device

Hello, I am premium user. I am accessing Spotify from my laptop and smart phone.Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my mobile ? Thanks,Anu

Regular

Hello,   I am premium user. I am accessing Spotify from my laptop and smart phone. Is there anyway to instruct from my Spotify application in laptop to set a playlist offline in my ...

Tekkieanu

Regular

644 Views

4 replies

0 likes

  • 644 Views
  • 4 replies
  • 0 likes

Superuser Contribution No internet connection

In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some idea or solution?

Newbie

In a couple of day my apk say me no internet connection on WiFi or in mobile connection. I try to unistall and reinstall l. I try to put on offline in option and the put again on but nothing... Some ...

Alejandro_C

Spotify Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Spotify randomly removes my offline tracks from my device

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline option for all songs, but every few weeks, the option...

Casual Listener

I keep having a problem where my offline tracks are being removed from my device. I like to keep my entire library (two thousand something songs) stored on my device by simply checking the offline op...

Alejandro_C

Spotify Legend

609 Views

3 replies

1 likes

  • 609 Views
  • 3 replies
  • 1 likes

Trouble loading library

Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go without. Tbh I feel the app in general takes far too long...

Casual Listener

Does anyone else have to wait a seriously long time for the "your library" part of the app on the Android system? Mines takes forever and sometimes I get fed-up waiting on it to open I just go withou...

Cunny85

Casual Listener

589 Views

2 replies

1 likes

  • 589 Views
  • 2 replies
  • 1 likes

Superuser Contribution COMPARTILHAR

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA...COMO FAÇO? JA FORMATEI ATE O CELULAR PENSANDO QUE FOSSE ALGUM ERRO...

Newbie

AMIGOS, QUANDO VOU COMPARTILHAR UMA MÚSICA COM ALGUM AMIGO DO PROPRIO SPOTIFY (ENVIAR COMO MENSAGEM) SÓ APARECE COMPARTILHAR USANDO O... NÃO APARECE MAIS POSTAR NO... OU ENVIAR PARA... COMO FAÇO? JA...

Alejandro_C

Spotify Legend

468 Views

1 replies

1 likes

  • 468 Views
  • 1 replies
  • 1 likes

Superuser Contribution skin for playlist in the mobil

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar

Newbie

porque aparece como no disponible mi playlist en mi mobil android, si tengo cuenta premium y tengo que volverla a descargar 

Alejandro_C

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas baixando de novo toda vez que entro no Spotify, soluções?

Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sair tenho que abrir o aplicativo para esperar baixar...

Newbie

Todo dia(desde de alguns dias) que entro a primeira vez no Spotify ele baixa músicas aleatórias de várias playlist que já estavam baixadas, não entendo isso mas tem atrapalhado muito pois antes de sa...

Alejandro_C

Spotify Legend

3647 Views

1 replies

2 likes

  • 3647 Views
  • 1 replies
  • 2 likes