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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6960 Views

0 replies

7 likes

  • 6960 Views
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On verge of cancelling subscription due to android app

Does anyone know if there is anything i can do to improve the performance of the Spotify android app? I am really enjoying my subscription to Spotify premium, it has reignited my love for discovering new music! However, I am seriously considering cha...

Music Fan

Does anyone know if there is anything i can do to improve the performance of the Spotify android app?   I am really enjoying my subscription to Spotify premium, it has reignited my love for di...

jimardee

Music Fan

1336 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Casual Listener

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

Daniel

Community Legend

3653 Views

1 replies

1 likes

  • 3653 Views
  • 1 replies
  • 1 likes

Pacote Premium

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso?Obs: Me respondam o mais rápido possível. Por favor.

Casual Listener

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso? Obs: Me respondam o mais rápido possível. Por favor.

sracollins

Casual Listener

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Spotify downloading incomplete files?

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or just are completely silent. I checked the volume, made sure my headphones were plugged in right, and the system sounds still play when a track is silently...

Visitor

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or  just are completely silent. I checked the volume, made sure my headphones were plugged in right, ...

Daniel

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Delete playlists

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all it says is hide, but when I log back on the songs ar...

Casual Listener

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all i...

Daniel

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Followers will not appear some titles

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me ever...

Daniel

Community Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Followers will not appear some titles

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

Casual Listener

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me e...

Daniel

Community Legend

224 Views

1 replies

0 likes

  • 224 Views
  • 1 replies
  • 0 likes

Android 5.0 stops music when i go to home screen

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 secondsi tried with power saving off and it turned off after 10 ...

Newbie

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 seconds i tr...

Daniel

Community Legend

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Solved!! [PSA] Samsung users please read!

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify or stopping it accessing data when the application i...

Community Legend

Summary: If you are using a Samsung device which has been updated (or running) Android 6.x Marshmallow it appears that they have introduced an agressive power saving option which is closing Spotify...

Hannal7373

Newbie

324406 Views

89 replies

35 likes

crashes
Power Saver
Samsung
  • 324406 Views
  • 89 replies
  • 35 likes

Solved!! spotify crashes when i open another app

very often when i open another app spotify stops playing. so often that i now call it stopify. having upgraded to premium i now feel i can complain about this. i have uninstalled and reinstalled. can someone help please?

Casual Listener

very often when i open another app spotify stops playing. so often that i now call it stopify.   having upgraded to premium i now feel i can complain about this. i have uninstalled and reinsta...

RayRayJFX

Casual Listener

33286 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Mysic keeps stoping...

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

Casual Listener

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

rockalexw

Newbie

690 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

music stops randomly

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Newbie

Music stops randomly on my doogee f5, does not matter if i use other wifi...

Daniel

Community Legend

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Wont skip to the next track

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and i just paid for premium and yes i've tried to reins...

Newbie

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and ...

Daniel

Community Legend

362 Views

2 replies

0 likes

  • 362 Views
  • 2 replies
  • 0 likes

Play local mp3-files in android app

Hi Is there some way I can import/play the mp3-files I have on my phone in the Spotify app? I looked around and the only solution I could find was to make a playlist on my computer and import that.But!Using a computer to create a playlist of my mp3-f...

Newbie

Hi    Is there some way I can import/play the mp3-files I have on my phone in the Spotify app?    I looked around and the only solution I could find was to make a playlist on ...

Daniel

Community Legend

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

How do I make NO shuffle the default

OK, I know I can turn off shuffle by clicking the 2 arrows. But the problem is I select an album and the only way to start playing it is to click "shuffle play" . Then it drops you into the album and starts you off randomly. Sure, you can click the a...

Regular

OK, I know I can turn off  shuffle by clicking the 2 arrows.   But the problem is I select an album and the only way to start playing it is to click "shuffle play" .  Then it drops you...

Daniel

Community Legend

8718 Views

5 replies

13 likes

  • 8718 Views
  • 5 replies
  • 13 likes

Redownload all playlists

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice everytime my premium member ends, when i become premium...

Casual Listener

Hello everyone. Been currently using spotify as my main music player. I already made my own playlist compiled with my favorite songs. i have been a Premium Member since January 2016. As i notice ever...

sirfunk3

Casual Listener

1538 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Trouble playing songs via USB from phone to panasonic receiver

Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though.Didnt have the issue with my iPhone, anyone else have the same problem?Thank...

Casual Listener

Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though. Didnt have the issue wi...

Daniel

Community Legend

2781 Views

5 replies

0 likes

  • 2781 Views
  • 5 replies
  • 0 likes

Computer music files

How do I move music on my computer to Spotify.

Newbie

How do I move music on my computer to Spotify.

Daniel

Community Legend

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Updated Samsung Galaxy 6 - WONT PLAY NEXT SONG AUTOMATICALLY

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Newbie

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

Daniel

Community Legend

622 Views

3 replies

0 likes

  • 622 Views
  • 3 replies
  • 0 likes

Spotify app for Samsung Galaxy Y

I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't work with the device. Can someone provide me with a ...

Casual Listener

I recently found a samsung galaxy Y in the closet that my dad used to use. It's the GT-S5360 model and the OS is 2.3.6. I was trying to install the spotify app and found out the new version doesn't w...

Daniel

Community Legend

3005 Views

1 replies

0 likes

  • 3005 Views
  • 1 replies
  • 0 likes