Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
394403 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So I have spotify premium. I've had it a long time on my android mobile but recently I installed it on my android car stereo.My playlists sync up onto the car stereo no problem, I download them and they play offline.But when the stereo is tuned off a...
So I have spotify premium. I've had it a long time on my android mobile but recently I installed it on my android car stereo. My playlists sync up onto the car stereo no problem, I download them and...
262 Views
0 replies
0 likes
I have read every single post about the "Oops Something went wrong" and the conclusion is that the position of the moon affects the application behavior. This is the first app that request me to:-- Install-- Reinstall-- wipe Cache-- Remove SD-- Delet...
I have read every single post about the "Oops Something went wrong" and the conclusion is that the position of the moon affects the application behavior. This is the first app that request me ...
221 Views
0 replies
0 likes
I had 4 different playlist. I haven't been on Spotify in a couple of days. Today, Friday July 15th I go to spotify and, I now have lost all 4 playlist. WHERE DID THEY GO ?
I had 4 different playlist. I haven't been on Spotify in a couple of days. Today, Friday July 15th I go to spotify and, I now have lost all 4 playlist. WHERE DID THEY GO ?
Community Legend
356 Views
1 replies
0 likes
All music was available on my premium, till about an hour ago,.now all music, which has taken hours and hours has disappeared, please help, call would be nice ,Kimberly @ [phone number removed]Lost without music
All music was available on my premium, till about an hour ago,.now all music, which has taken hours and hours has disappeared, please help, call would be nice ,Kimberly @ [phone number removed] ...
Community Legend
370 Views
1 replies
0 likes
Hi, I've a big problem. Using Spotify on my android car radio with my premium account. Everytime I'm driving with my car and hearing to Spotify, this app starts on my smartphone, too and uses much of my battery. This is totally unnecessary for me. Ca...
Hi, I've a big problem. Using Spotify on my android car radio with my premium account. Everytime I'm driving with my car and hearing to Spotify, this app starts on my smartphone, too and uses ...
521 Views
0 replies
0 likes
I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling me that it is an invalid password or username.I have...
I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling m...
Casual Listener
791 Views
3 replies
0 likes
Sometimes, when I type in certain artists' names, they don't show up, and I have to try and find them by using the RELATED ARTISTS feature, which is irritating. I mean, they ARE listed on Spotify, but they don't show up in the search results. I under...
Sometimes, when I type in certain artists' names, they don't show up, and I have to try and find them by using the RELATED ARTISTS feature, which is irritating. I mean, they ARE listed on Spotify, bu...
554 Views
0 replies
0 likes
I use to have an account in the US but i moved to Colombia, in the US i could download up to 10.000 songs, in here i dont know why but I have reached the maximun, how can I know how many songs do I downloaded? and why it is least than in the US?
I use to have an account in the US but i moved to Colombia, in the US i could download up to 10.000 songs, in here i dont know why but I have reached the maximun, how can I know how many songs do I d...
Community Legend
696 Views
1 replies
0 likes
Tengo cuenta premium, cada vez que descargo música y se guarda en mi tarjeta Sd. Para poder reproducirlo en modo Offine.Después de un tiempo la aplicación no me permite reproducir la música obligando a descargar nuevamente... ¿Que esta pasando?
Tengo cuenta premium, cada vez que descargo música y se guarda en mi tarjeta Sd. Para poder reproducirlo en modo Offine. Después de un tiempo la aplicación no me permite reproducir la música obligan...
Spotify Star
355 Views
1 replies
0 likes
Hi,I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can log in on my Windows desktop and my Lenovo android t...
Hi, I have been a Spotify user for only a few weeks. On yesterday, my HTC One M9 logged me off and I can't log back in despite changing the password a couple of times...I get an error message. I can...
325 Views
0 replies
0 likes
Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le message Aucun Stockage trouvé apparait. Dès que j'inva...
Bonjour, je possède un Archos Diamond 50 et j'utilisais depuis longtemps l'option de stockage fusionné. Cela marchait très bien avec Spotify, hors depuis une mise à jour, Spotify reste noir et le mes...
250 Views
0 replies
0 likes
211 Views
0 replies
0 likes
Can't log in, should have 24mths with Vodafone, now not able to login
Can't log in, should have 24mths with Vodafone, now not able to login
280 Views
0 replies
0 likes
With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android app that can solve my problem.
With my premium Spotify account and my raspberry pi with installed volumio it is not possible to stream with my android phone to my rasp. because ther is no airplay in android. Is there an android ap...
544 Views
0 replies
1 likes
Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use premium) ive logged in and out and have deleted an...
Within the last week ive only been able to shuffle tracks but only on my phone. Today i purchased premium (twice! Second an accident since i didnt think the payment worked because i still couldnt use...
235 Views
0 replies
0 likes
Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a problem from forums it seems many people have. Wonde...
Anyone know if spotify are going to fix all the bugs at any point. Have been using spotify on two android phones. S5 and S7 and despite reinstalls the software is leggy and often not responding...a p...
293 Views
0 replies
0 likes
I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone.I remove the software and downloaded again, then changed spotify to first settings. Nothing chan...
I use samsung note 4. In this last week , after changing song to next, a little buzz and volume decreasing exists. I didnt happend in my tablet or iphone. I remove the software and downloaded again,...
446 Views
0 replies
0 likes
