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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410570 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8965 Views

0 replies

7 likes

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Connexion Impossible

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossible de recuperer mon compte ou de couper l'abonnement...

Newbie

Bonjour etant titulaire d'un compte premium depuis plusieurs mois je voudrais pouvoir l'utiliser mais eyant perdu le mot de passe de mon compte facebook ainsi que celui de mon adresse mail, impossibl...

osornios

Spotify Star

665 Views

1 replies

0 likes

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Download over WiFi

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data!Using LG Stylo 2 Android

Newbie

Is there a way to download music over WiFi? I only have the option to turn on/off "download using cellular," but i don't want to eat up all my data! Using LG Stylo 2 Android

685 Views

0 replies

0 likes

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Tracks Unavailable

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here's what I've tried:1. Restarted phone2. Uninstalled...

Newbie

I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here...

531 Views

0 replies

0 likes

andriod
tracks unavailable
unavailable
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Solved!! Spotify app not logging me in

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and I have uninstalled and reinstalled the app. Please ...

Newbie

Hello. I bought a new phone (LG G5) and I am having issues with logging in. I can log in on Spotify online but the app says my password or username is not valid. I have reset my password already and ...

osornios

Spotify Star

791 Views

1 replies

0 likes

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Transfer music that i bought from google play store to spotify

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

Newbie

Is it possible to transfer the music that i bought from google play store to my spotift playlists?

osornios

Spotify Star

571 Views

1 replies

0 likes

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Spotify plays for a second, pauses for a second then plays as normal

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clearing the cache, logging out and in again, and a fre...

Casual Listener

Pretty much, whenever a song plays, or I move progress in the song to another point, it will play normally, then stop, then start playing again as normal. Only happens on my phone and I've tried clea...

Hedhuntr25

Casual Listener

546 Views

2 replies

0 likes

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Making spotify the default music player ANDROID

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful... It works on the desktop version but not on my phone.

Newbie

I want to select spotify as my default music app so I can listen to songs that aren't available on spotify. I've tried everything and youtube videos etc. weren't very helpful...  It works on th...

Joe

Community Legend

3197 Views

1 replies

0 likes

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Solved!! Paying for premium only getting free

Since getting a new phone I'm unable to access premium i can log in but only to free.I've tried logging out and logging back in.I've tried uninstalling the app and reinstalling.I've tried it on my microsoft surface also with the same results and i no...

Casual Listener

Since getting a new phone I'm unable to access premium i can log in but only to free. I've tried logging out and logging back in. I've tried uninstalling the app and reinstalling. I've tried it on...

osornios

Spotify Star

1147 Views

4 replies

1 likes

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  • 4 replies
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Payment

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't afford it.

Newbie

I want to cancel my payment but when I go into the page there is no option to cancel and it says I'm on the free trail but I paid £9.99 on the 1st July, I no longer want to pay for it as I can't affo...

osornios

Spotify Star

535 Views

3 replies

0 likes

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I cant see my play list

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is linked to my session?Thanks!

Casual Listener

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is l...

fernane22

Casual Listener

397 Views

2 replies

0 likes

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Music automatically downloads to phone when adding music on desktop

Hello all, If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically download those files to be used in offline mode.While this can b...

Casual Listener

Hello all,   If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically down...

boetboet

Casual Listener

972 Views

1 replies

0 likes

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Spotify Problems

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music other then music I've downloaded. A message appear...

Casual Listener

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music...

Joe

Community Legend

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

N

I go into my playlist and it's not letting me choose songs...

Newbie

I go into my playlist and it's not letting me choose songs...

Hubo

Community Legend

438 Views

1 replies

0 likes

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Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

Casual Listener

Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...

365 Views

0 replies

1 likes

  • 365 Views
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Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

Newbie

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

270 Views

0 replies

1 likes

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App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

Newbie

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...

336 Views

0 replies

0 likes

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Speicher angeblich "voll"

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Speicher setze, nach zwei liedern heisst es der Speiche...

Newbie

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Spei...

303 Views

0 replies

0 likes

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Tablet doesn't offer storage options

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It does not give me the option and I have the latest v...

Newbie

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It ...

358 Views

0 replies

0 likes

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Non-gap playing of non-stop album

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle?Thank you.

Newbie

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle? Thank you.

272 Views

0 replies

0 likes

  • 272 Views
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