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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839256 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839256 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13598 Views
  • 1 replies
  • 0 likes
  • 13598 Views
  • 1 replies
  • 0 likes

Asking user to log in using offline mode

Hi, I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be fully downloaded. I switched the application to offline mode and...

  • Casual Listener
  • Hi,   I want to use spotify in my car android unit in offline mode as I don't always have an internet connection available. I activated the offline mode for my playlist and I waited to be full...
  • kamikazi3
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

More than 3 devices althouth I have only one!

Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've recommend it to many friends and I have the fealing fr...

  • Casual Listener
  • Spotify is still deleting my offline playlists on my Android smartphone. Every 1-3 weeks I have to download everything new it's getting very annoying! I am spotify user of the first hour and I've rec...
  • MichaelW
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

problem with my account and Facebook

I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall.... Now my Spotify profile appear in his Facebook nam...

  • Newbie
  • I have Spotify for sometime ago. My problem is that I always login with my user name and password... but the other day I borrowed my device to my friend to check out something in his Facebook wall......
  • MichaelW
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Spotify lose Internet on Android, but not on PC. Same WiFi.

Hi, my fellow Spotifyans! I have a slight problem with my WiFi and Spotify on Android.I have done some research and found other threads with similar content, however I believe the problem of mine differs slightly. In short:Spotify (PC) + home WiFi = ...

  • Newbie
  • Hi, my fellow Spotifyans!   I have a slight problem with my WiFi and Spotify on Android. I have done some research and found other threads with similar content, however I believe th...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Xperia Sound changes

After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone help me with this problem?

  • Casual Listener
  • After a few seconds hearing a song, the music stops for a seconds or so and then goes on, but the sound has changed drastically. After the stop of the music the highs are more emphasised. Can anyone ...
  • Daniel
  • Community Legend
  • 492 Views
  • 7 replies
  • 0 likes
  • Xperia
  • 492 Views
  • 7 replies
  • 0 likes

I had downloaded the software and it had volume control for program now it is not there.

The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old format has the Web developer's been hacked?

  • Casual Listener
  • The volume control is not there after a day of usage .wondering if that's normal was excited for that, feature. Software looks different when first downloaded, a day after it went back to the old for...
  • Daniel
  • Community Legend
  • 204 Views
  • 3 replies
  • 0 likes
  • 204 Views
  • 3 replies
  • 0 likes

My spotidy keeps shutting off

HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?

  • Newbie
  • HAS ANYONE HAD A PROBLEM KEEPING THERE SPOTIFY ON WHEN LISTENING ON THERE TABLET?
  • Daniel
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Cierre inesperado en galaxi s5

Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamenteYa lo borre y lo instalé varias veces y nadaIgual se cierra justo al inicio

  • Casual Listener
  • Tengo un galaxi s5 y tengo problemas al iniciar spotify se cierra inesperadamente Ya lo borre y lo instalé varias veces y nada Igual se cierra justo al inicio
  • Amadito07
  • Newbie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Spotify Now

Hey everyone, Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android? https://www.spotify.com/us/now/

  • Newbie
  • Hey everyone,   Am I missing something obvious or is Spotify Podcasts/ Shows still missing from Desktop and Android?   https://www.spotify.com/us/now/
  • crisperrgk
  • Casual Listener
  • 177 Views
  • 1 replies
  • 1 likes
  • 177 Views
  • 1 replies
  • 1 likes

Create Folders

how can I created or organize folders on my android device?

  • Newbie
  • how can I created or organize folders on my android device?
  • Daniel
  • Community Legend
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Offline playlists constantly being reset, what is happening?

I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it continues to happen. I saw someone else got a Spotify e...

  • Casual Listener
  • I was recently on a trip to a place without service and when I get there I find all my offline tracks are no longer downloaded. This has happened twice since then. I redownload everything and it cont...
  • Pappus
  • Casual Listener
  • 714 Views
  • 11 replies
  • 0 likes
  • 714 Views
  • 11 replies
  • 0 likes

Request help with: "Sorry, we couldn't save your settings. Please try again later"

For the last few months, everytime I have clicked on Notification Settings to edit some individual settings, I've been getting the same "Sorry, we couldn't save your settings. Please try again later" message. I haven't reported it until now because i...

Screenshot_2015-09-03-00-33-39.png
  • Visitor
  • For the last few months, everytime I have clicked on Notification Settings to edit some individual settings,  I've been getting the same "Sorry, we couldn't save your settings. Please try again ...
  • Bmosquea
  • Newbie
  • 1437 Views
  • 3 replies
  • 0 likes
  • 1437 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Connect stopped working with Pioneer SC-1223

Hi all, I have a wired issue with Spotify Connect. I could see my Pioneer SC-1223 through the Spotify App on my Android device but when I try to connect to it the loudspeaker icon turns green and is flashing but after a while it turns grey again and ...

  • Casual Listener
  • Hi all,   I have a wired issue with Spotify Connect. I could see my Pioneer SC-1223 through the Spotify App on my Android device but when I try to connect to it the loudspeaker icon turns gr...
  • SPY0817
  • Casual Listener
  • 1913 Views
  • 6 replies
  • 0 likes
  • 1913 Views
  • 6 replies
  • 0 likes

My spotify does not connect on my Android device.

My friends can connect through my Wifi network but I can not."No connection to the internet available"

  • Newbie
  • My friends can connect through my Wifi network but I can not. "No connection to the internet available"
  • Nico
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Spotify no longer working with Ford Sync.

Hi all, After the recent wave of Spotify updates I've found that it now fails to function right with my Ford in-car SYNC system. The system detects the app on my phone, I launch but the Spotify app fails to switch into this mode (switches the UI to t...

  • Casual Listener
  • Hi all,   After the recent wave of Spotify updates I've found that it now fails to function right with my Ford in-car SYNC system. The system detects the app on my phone, I launch but the Spot...
  • 415 Views
  • 0 replies
  • 1 likes
  • 415 Views
  • 0 replies
  • 1 likes

Lock screen buttons

Hi, I love using Spotify on android but there are one thing that frustrate me, there are buttons for pause/play and next song but what about previous song if i want to listen to the same song one more time. I would like a previous button too.

  • Casual Listener
  • Hi,   I love using Spotify on android but there are one thing that frustrate me, there are buttons for pause/play and next song but what about previous song if i want to listen to th...
  • Daniel
  • Community Legend
  • 195 Views
  • 3 replies
  • 0 likes
  • 195 Views
  • 3 replies
  • 0 likes

Spotify

My songs are saved in the sd card, but when i try to listen to music in the app, the app shows that there isn't musics saved, and i have to save always that this appears

  • Newbie
  • My songs are saved in the sd card, but when i try to listen to music in the app, the app shows that there isn't musics saved, and i have to save always that this appears
  • Nico
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Chromecast Help Android! Please help

Hi, I'm told I can Chromecast from my Android phone to my Andriod TV.....I use Chromecast from my phone to TV with other applications, so I know it works, However.....I use the App on my phone, click on Devices Available and my TV isn't listed....so ...

  • Casual Listener
  • Hi,   I'm told I can Chromecast from my Android phone to my Andriod TV.....I use Chromecast from my phone to TV with other applications, so I know it works, However.....I use the App on my...
  • Jondroids
  • Music Fan
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

Won't Connect to Chromecast v1

Was working fine casting to Chromecast v1 yesterday, now it just gets to the black and white Spotify loading screen, then just reverts back to the backdrop screen. I've reset Chromecast, reset router, and phone. Note 3. Still not working, Spotify rad...

  • Music Fan
  • Was working fine casting to Chromecast v1 yesterday, now it just gets to the black and white Spotify loading screen, then just reverts back to the backdrop screen. I've reset Chromecast, reset router...
  • Daniel
  • Community Legend
  • 1114 Views
  • 2 replies
  • 0 likes
  • Chromecast Android
  • 1114 Views
  • 2 replies
  • 0 likes

My 30-day premium trial is expired, but I still have my premium?

My premium expired last Oct 21. I noticed that my account is not in basic and and it's still updating my music until now. I was really concerned about it because I might end up in a bad situation. I tried to log out and and remove the app, but it did...

  • Newbie
  • My premium expired last Oct 21. I noticed that my account is not in basic and and it's still updating my music until now. I was really concerned about it because I might end up in a bad situation. I ...
  • Daniel
  • Community Legend
  • 1016 Views
  • 1 replies
  • 0 likes
  • 1016 Views
  • 1 replies
  • 0 likes

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