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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107373 Views

26 replies

3 likes

  • 107373 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217308 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217308 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571428 Views

79 replies

3 likes

  • 571428 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470746 Views

577 replies

40 likes

Account
Free
  • 470746 Views
  • 577 replies
  • 40 likes

Constantly re-downloading music

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...

Newbie

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....

Joe

Community Legend

1755 Views

1 replies

0 likes

  • 1755 Views
  • 1 replies
  • 0 likes

Offline Music Problem

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?

Newbie

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...

Joe

Community Legend

431 Views

2 replies

0 likes

  • 431 Views
  • 2 replies
  • 0 likes

Solved!! Local Files Playlist not completely there

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...

Casual Listener

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...

WillMcD

Casual Listener

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Spotify lose track of my offline data

Hi!I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage.Why and how could this be? Best regards

Casual Listener

Hi! I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage. Why and how could this be? &nbs...

JohnnyMalaria

Casual Listener

401 Views

2 replies

0 likes

  • 401 Views
  • 2 replies
  • 0 likes

Use of Android Spotify App

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple, it is simple You just click the edit buttom in th...

Regular

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Says Everything Needs Premium

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just basic shuffle play. I feel as if they are pressurein...

Newbie

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just b...

Joe

Community Legend

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Problem with download and storage

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la lista de nuevo, el problema está en que los archivos q...

Casual Listener

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la...

user-removed

Not applicable

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Nested playlists

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres.On my desktop all is well. On my android phone when i select ALL songs it only li...

Casual Listener

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres. On my desktop all is well....

Joe

Community Legend

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Got logged out the Spotify app and can't log back in

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me, even though on my laptop with Windows OS, works f...

Casual Listener

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me...

Joe

Community Legend

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

Sound stops, restarts and then stops permamently

Device: moto x style android 6.0After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress the play button. The problem only seems to occur with ...

Casual Listener

Device: moto x style android 6.0 After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress...

FirstCoffee

Newbie

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

+ sign is not working to save music

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug or what ? Please help usingLG V10Running on Android...

Newbie

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug ...

qeeqqeeq

Casual Listener

643 Views

2 replies

1 likes

  • 643 Views
  • 2 replies
  • 1 likes

Spotify no internet connection on mobile

I have no internet connection when using mobile internet in spotify.WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even skip, until at some point maybe 15min later it stops w...

Casual Listener

I have no internet connection when using mobile internet in spotify. WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even s...

ninahellebreker

Casual Listener

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Random pausing on Nextbook

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doesn't happen with other apps, so not an issue with m...

Casual Listener

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doe...

khackeborn

Casual Listener

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
  • 0 likes

Music no longer plays

Half of the songs in my library just won't play anymore. What the heck am I paying for?

Newbie

Half of the songs in my library just won't play anymore.  What the heck am I paying for?

Bittencourt

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Internet

I have full LTE internet but it says your offline.I installed spotify new and restartet my device but the same fault now i cant even login

Newbie

I have full LTE internet but it says your offline. I installed spotify new and restartet my device but the same fault now i cant even login

tjones17

Gig Goer

644 Views

2 replies

0 likes

  • 644 Views
  • 2 replies
  • 0 likes

Spotify premium offline

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-download every time I want to listen offline .Thus the...

Visitor

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-dow...

Joe

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Spotify stops when moving to other android apps

How do you stop Spotify stopping when using any android apps that contain media. Eg, using my wellness app which has videos on, they are disabled from auto play bit Spotify still stops when opening the app.

Newbie

How do you stop Spotify stopping when using any android apps that contain media. Eg, using my wellness app which has videos on, they are disabled from auto play bit Spotify still stops when opening t...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

I want to connect my Denon stereo directly with spotify app.

I can connect my (android)smartphone with the "screen mirroring" function to my stereo and listen to my library, but it doesnt work with spotify. Is there anyway that I can use the screen mirroring function(or any other) in the spotify app to achieve...

Newbie

I can connect my (android)smartphone with the "screen mirroring" function to my stereo and listen to my library, but it doesnt work with spotify. Is there anyway that I can use the screen mirroring f...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

#NowPlaying hashtag not showing

Hello guys When I shared song at first, Spotify automatically posted it with a #NowPlaying hashtag (and it was done within a Spotify screen).When I share now, an Android system share screen appears. And I have to manually put the hashtag, which is in...

Regular

Hello guys 🙂 When I shared song at first, Spotify automatically posted it with a #NowPlaying hashtag (and it was done within a Spotify screen). When I share now, an Android system share screen...

erre_treinta

Regular

1786 Views

6 replies

1 likes

  • 1786 Views
  • 6 replies
  • 1 likes