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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394431 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8377 Views

0 replies

7 likes

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I cant see my play list

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is linked to my session?Thanks!

Casual Listener

I have a free acount. I had to reset my cel phone and down load again all my apps including spotify, but when I logged again in my session my play list was gone. It shouldn't still there becuase is l...

fernane22

Casual Listener

386 Views

2 replies

0 likes

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Music automatically downloads to phone when adding music on desktop

Hello all, If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically download those files to be used in offline mode.While this can b...

Casual Listener

Hello all,   If I add new music to my library on the desktop app (OSX). As soon as I open the app on my android phone (while connected to the same Wifi-network) the app will automatically down...

boetboet

Casual Listener

963 Views

1 replies

0 likes

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Spotify Problems

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music other then music I've downloaded. A message appear...

Casual Listener

I can pick a song, it begins to play. I shut the screen off on my Galaxy Note 5 and the music will continue to play for 15 or so seconds, then cut off. I also commonly do not have access to any music...

Joe

Community Legend

542 Views

3 replies

0 likes

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N

I go into my playlist and it's not letting me choose songs...

Newbie

I go into my playlist and it's not letting me choose songs...

Hubo

Community Legend

400 Views

1 replies

0 likes

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Chromecast Audio isn't working anymore with Spotify

Hi, I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm forced to broadcast the entire phone to listen to music on the Ch...

Casual Listener

Hi,   I can't establishe a connexion in Spotify with the Chromecast Audio. It isn't working neither on Android or iPhone (with 2 differents account). Other apps are working well, and i'm force...

356 Views

0 replies

1 likes

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Downloading my Songs isnt working

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

Newbie

On my Samsung Galaxy S7 Edge i cant download my songs . Does anyone know whats wrong here or can say me what to do?

264 Views

0 replies

1 likes

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App not allowing login

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password instructions. However, when I go back to the app with...

Newbie

The app is not allowing me to login. It says my username or password is invalid. When I click on 'forgot username or password?' It logs me in on the browser page after following the reset password in...

332 Views

0 replies

0 likes

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Speicher angeblich "voll"

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Speicher setze, nach zwei liedern heisst es der Speiche...

Newbie

Ich habe vor 7 Tagen von S5 auf S7 gewechselt, Seite dem Tag kann ich keine Offline Tracks mehr laden. Auf meinem Gerät sind 25GB und auf meiner Externen 110GB freier Platz. Aber egal wo ich den Spei...

298 Views

0 replies

0 likes

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Tablet doesn't offer storage options

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It does not give me the option and I have the latest v...

Newbie

On my phone and 1 of my tablets. I can have my offline music stored on my SD card.if I go to "settings" then "other" I have a "storage" option to put !y downloads on my SD card. On my 2nd tablet. It ...

341 Views

0 replies

0 likes

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Non-gap playing of non-stop album

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle?Thank you.

Newbie

Anyone know how to play an album that is designated as non-stop (one song flows into the other, as in a workout for step class or similar) to play from beginning to end? Without shuffle? Thank you.

264 Views

0 replies

0 likes

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My premium feature can't be accessed

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone.So how to activate my premium feature again?

Newbie

My premium account was activated in Indonesia. Right now i'm in Taiwan. Just now suddenly my account log out by itself and when i log in, the premium feature has gone. So how to activate my premium ...

osornios

Spotify Star

373 Views

1 replies

0 likes

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Solved!! S5 settings - Download using cellular

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Newbie

To play off-line the help says I need to turn this on in settings, but I just can't find where. Can someone please help? Thanks

Joe

Community Legend

623 Views

1 replies

0 likes

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Solved!! App crashes on any action.

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes.I'm using samung galaxy a7 android 5.1.1?????How can this be fixed?

Visitor

Spotify opens but I can't take any action cause when I touch any choice it immediately crashes. I'm using samung galaxy a7 android 5.1.1 ????? How can this be fixed?

miguelfalbo47

Regular

2432 Views

15 replies

0 likes

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Volume

When i am connected to bluetooth in my car or in my house.The when every track changes, the volume automatically reduces to nearly zero.If I turn the volume back up on my phone, it will keep it there, until the next track changes.Unable to use spotit...

Newbie

When i am connected to bluetooth in my car or in my house. The when every track changes, the volume automatically reduces to nearly zero. If I turn the volume back up on my phone, it will keep it t...

303 Views

0 replies

0 likes

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New SD Card

Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the future. IF I just copy everything from the previous c...

Newbie

Hi, I was wondering if anyone could help me out here. So I recently installed Spotify and had downloaded some albums already on the SD card, but I was thinking that I may need a card bigger in the fu...

Joe

Community Legend

357 Views

1 replies

0 likes

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What android version?

Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When I play a song, the main album art shows in the cent...

Newbie

Can someone please tell me what android version is used with those photos in the attached? I accidentally uninstalled my good old Spotify so I downloaded the newest version and I don't like it. When ...

244 Views

0 replies

0 likes

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Notifications on Android phone when playing on Windows PC?

Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this some bug? Or how do I turn this off. I want notifi...

Casual Listener

Hello, really new to Spotify. I have installed it on my Android phone and also on my Windows 10 PC. When I am playing on Windows 10 PC I get notifications about the songs on my Android phone. Is this...

445 Views

0 replies

0 likes

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Search Function Not Working

I use a Galaxy S5 and my search function doesn't work at all. When I start typing anything in the field it says 'Ooops, something went wrong.' This is true whether I am on 4G or Wifi. Anyone else having this issue? I had this issue in the last versio...

Music Fan

I use a Galaxy S5 and my search function doesn't work at all. When I start typing anything in the field it says 'Ooops, something went wrong.' This is true whether I am on 4G or Wifi. Anyone else hav...

the_gregster12

Music Fan

521 Views

2 replies

0 likes

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