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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118749 Views

27 replies

4 likes

  • 118749 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239506 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239506 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600351 Views

79 replies

3 likes

  • 600351 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492869 Views

581 replies

42 likes

Account
Free
  • 492869 Views
  • 581 replies
  • 42 likes

Samsung S7 "Off line" mode in playlist changed to "Download/downloaded"

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). Has anyone else noticed this.Thanks

Casual Listener

My S7 has Android version 6.0.1. I don't know if that should make any difference, but my playlists no longer have the Offline Mode. They now say download (grey button) or Downloaded (green button). H...

Joe

Community Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Enable album art on lock screen

HiI am using Nexus 6pBut I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Newbie

Hi I am using Nexus 6p But I am missing the feature of showing the album art on the lock screen, I have searched but didn't find any solution for this

Joe

Community Legend

12528 Views

1 replies

0 likes

  • 12528 Views
  • 1 replies
  • 0 likes

Spotify won't close.

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly but that's the least of my problems.

Casual Listener

Exactly, after i swipe up to close spotify it just keeps playing music and then i have to manually force stop it from the settings. And secondly, the widget to spotify player doesn't work properly bu...

Joe

Community Legend

10600 Views

7 replies

0 likes

"spotify" "won't" "close"
  • 10600 Views
  • 7 replies
  • 0 likes

Using sd card with offline music on 2 devices

Hi All, I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it normally on my phone. But have also a car with android system a...

Casual Listener

Hi All,   I have question if it is possible to use the same sd card (with spotify music downloaded to offline mode) on two android devices. I have a premium account on spotify and using it nor...

Matt8407

Casual Listener

1207 Views

2 replies

0 likes

  • 1207 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback jumps when Huawei P9 Lite home buttons clicked

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button.Has anyone else experienced this?

Regular

When I hit one of either the triangle or circle 'home' buttons the playback skips ever so slightly. For some reason it doesn't happen with the square button. Has anyone else experienced this?

shouldibedamned

Regular

1574 Views

8 replies

0 likes

  • 1574 Views
  • 8 replies
  • 0 likes

Solved!! I cannot play anything

SOLVEDJust uninstalled the Amplify Battery Extender and its working again=== START OF TEMPLATE ===Brief description of the issue:I cannot play anything from days ago now.The only way I found to play music is if you select start listening radio from t...

Regular

SOLVED Just uninstalled the Amplify Battery Extender and its working again === START OF TEMPLATE === Brief description of the issue: I cannot play anything from days ago now. The only way I ...

Joe

Community Legend

2297 Views

11 replies

0 likes

  • 2297 Views
  • 11 replies
  • 0 likes

Sound distorted randomly on any song

Hello friends, I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard time on rams, sound is getting distorted if you know what i...

Casual Listener

Hello friends,   I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard...

Denizhangnn

Casual Listener

1708 Views

2 replies

0 likes

  • 1708 Views
  • 2 replies
  • 0 likes

Solved!! Been premium for a year and it kicked me back to free 30 day trial

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Casual Listener

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Annoyed270

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Logging in

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

Newbie

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

anjieeeeeeeeee

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Maps stops when spotify is playing

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotify song at the same time, google maps just stops and...

Regular

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotif...

Alejandro_C

Spotify Legend

1615 Views

3 replies

0 likes

  • 1615 Views
  • 3 replies
  • 0 likes

Superuser Contribution After downloading the songs, are not available offline

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs several times, are about 20 songs, I checked my inte...

Newbie

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs s...

Alejandro_C

Spotify Legend

831 Views

1 replies

0 likes

not available offline songs
  • 831 Views
  • 1 replies
  • 0 likes

MP3 syncing

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says that song is unavailable. PLEASE HELP I'M FREAKING OU...

Casual Listener

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says th...

Joe

Community Legend

852 Views

1 replies

0 likes

Desktop
mp3
  • 852 Views
  • 1 replies
  • 0 likes

Every Song I Play Stops Playing After A Few Minutes

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online streaming service. So much promise wasted on no custom...

Newbie

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online str...

Joe

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song is not available

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for two days.Ps I was in America and now I'm currently ...

Newbie

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for ...

Alejandro_C

Spotify Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't pick song

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a similar trial. I have uninstalled the app and also logge...

Visitor

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a simil...

Alejandro_C

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Is there an x86 android apk for spotify, and if so where can I find it?

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it would be a good idea to supply an x86 version of the ma...

Gig Goer

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it woul...

2597 Views

0 replies

0 likes

  • 2597 Views
  • 0 replies
  • 0 likes

Playing local files on Android

Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automatically 'local'. So far so good. In order to see thes...

Casual Listener

Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automati...

TonyHarris806

Casual Listener

1303 Views

2 replies

0 likes

local files
  • 1303 Views
  • 2 replies
  • 0 likes

Listen to local files on Android App?

I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have added the whole album to a playlist on my desktop, a...

Visitor

I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have a...

user-removed

Not applicable

1171 Views

6 replies

0 likes

  • 1171 Views
  • 6 replies
  • 0 likes

Problems playing downloaded music

Hi,I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X.I am using Spotify Premium for as long as I can remember without any problems untill a month ago.-My downloaded songs (Green Mark is there) won't play anymore. Ju...

Casual Listener

Hi, I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X. I am using Spotify Premium for as long as I can remember without any problems untill a month ago. -My down...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes