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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115251 Views

27 replies

4 likes

  • 115251 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231653 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231653 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591178 Views

79 replies

3 likes

  • 591178 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485669 Views

580 replies

42 likes

Account
Free
  • 485669 Views
  • 580 replies
  • 42 likes

Solved!! I cannot play anything

SOLVEDJust uninstalled the Amplify Battery Extender and its working again=== START OF TEMPLATE ===Brief description of the issue:I cannot play anything from days ago now.The only way I found to play music is if you select start listening radio from t...

Regular

SOLVED Just uninstalled the Amplify Battery Extender and its working again === START OF TEMPLATE === Brief description of the issue: I cannot play anything from days ago now. The only way I ...

Joe

Community Legend

2269 Views

11 replies

0 likes

  • 2269 Views
  • 11 replies
  • 0 likes

Sound distorted randomly on any song

Hello friends, I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard time on rams, sound is getting distorted if you know what i...

Casual Listener

Hello friends,   I have a Xiaomi MI4 and Premium Spotify. After i decided to use my sennheiser cx300s sound is getting choked and distorted very randomly. It's like when your pc is having hard...

Denizhangnn

Casual Listener

1671 Views

2 replies

0 likes

  • 1671 Views
  • 2 replies
  • 0 likes

Solved!! Been premium for a year and it kicked me back to free 30 day trial

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Casual Listener

Have tried all the advice on support and it doesn't help. I've been premium for a long time and am pissed. Nothing changed with my device or bank account. Use Samsung galaxy s4. No marshmallow update.

Annoyed270

Casual Listener

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Logging in

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

Newbie

It keeps telling me that my Facebook isn't linked to my email so I can't recover my old Spotify account that has all my music on it

anjieeeeeeeeee

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Maps stops when spotify is playing

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotify song at the same time, google maps just stops and...

Regular

I have a Moto G Android that in the past worked really well to use spotify and maps at the same time. But now I have noticed that I'll start my directions on google maps and if I try to play a spotif...

Alejandro_C

Spotify Legend

1600 Views

3 replies

0 likes

  • 1600 Views
  • 3 replies
  • 0 likes

Superuser Contribution After downloading the songs, are not available offline

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs several times, are about 20 songs, I checked my inte...

Newbie

I downloaded some songs but when activated offline mode, these songs are no longer available. Sometimes the application stops working when I try to view my playlist. I tried to download these songs s...

Alejandro_C

Spotify Legend

814 Views

1 replies

0 likes

not available offline songs
  • 814 Views
  • 1 replies
  • 0 likes

MP3 syncing

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says that song is unavailable. PLEASE HELP I'M FREAKING OU...

Casual Listener

Why can I listen to MP3 files on my desktop but not on my phone? I synced some files from my library to Spotify, and I can play the just fine on my laptop but when i save them on my phone, it says th...

Joe

Community Legend

840 Views

1 replies

0 likes

Desktop
mp3
  • 840 Views
  • 1 replies
  • 0 likes

Every Song I Play Stops Playing After A Few Minutes

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online streaming service. So much promise wasted on no custom...

Newbie

No matter what song I try to play, if it's being streamed, the songs always stops a minute or 2 after starting. I have had more problems with this company than I've ever had with any other online str...

Joe

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song is not available

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for two days.Ps I was in America and now I'm currently ...

Newbie

What ever song I select it won't play, it just pop out a window says that I've discovered a premium feature. I've been reinstalling the spa five times and restarting my device over fifteen times for ...

Alejandro_C

Spotify Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't pick song

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a similar trial. I have uninstalled the app and also logge...

Visitor

I'm not able to pick the song I want to hear. This started last week. Also my play list disappeared. I tried to upgrade to premium, submitted all my payment info then it said I currently have a simil...

Alejandro_C

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Is there an x86 android apk for spotify, and if so where can I find it?

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it would be a good idea to supply an x86 version of the ma...

Gig Goer

Is there an x86 version of android apk manual install available somewhere? I only find for arm on Spotify.com (and elsewhere on the web). Now that the Spotify Android SDK supports x86 I think it woul...

2593 Views

0 replies

0 likes

  • 2593 Views
  • 0 replies
  • 0 likes

Playing local files on Android

Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automatically 'local'. So far so good. In order to see thes...

Casual Listener

Can anyone help please ? It looks like my music files on my PC have automatically become 'Local' files, which i can see in my desktop Spotify app, because all files in the 'Music' folder are automati...

TonyHarris806

Casual Listener

1281 Views

2 replies

0 likes

local files
  • 1281 Views
  • 2 replies
  • 0 likes

Listen to local files on Android App?

I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have added the whole album to a playlist on my desktop, a...

Visitor

I am having an issue listening to local files on my phone. An artist I love just released and album and I bought it from Amazon, however I don't want to use their app to listen to the songs. I have a...

user-removed

Not applicable

1130 Views

6 replies

0 likes

  • 1130 Views
  • 6 replies
  • 0 likes

Problems playing downloaded music

Hi,I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X.I am using Spotify Premium for as long as I can remember without any problems untill a month ago.-My downloaded songs (Green Mark is there) won't play anymore. Ju...

Casual Listener

Hi, I am using a OnePlus X device with Android version 5.1.1. and Oxygen Version 2.2.1-X. I am using Spotify Premium for as long as I can remember without any problems untill a month ago. -My down...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Solved!! "Spotify connect" no longer works...

Hello to everyone,first of all, sorry for my english!I have a premium account (not expired), an Android device (Google Nexus7 2013) and a pioneer SC-1223 (enabled to Spotify connect). For about a month everything worked correctly, today I changed the...

Casual Listener

Hello to everyone, first of all, sorry for my english! I have a premium account (not expired), an Android device (Google Nexus7 2013) and a pioneer SC-1223 (enabled to Spotify connect). &nb...

captainboblo

Newbie

3079 Views

10 replies

0 likes

  • 3079 Views
  • 10 replies
  • 0 likes

Offline option automatically turming off

So, I have to re-download 31Gb of music with my 4Mb connection just because of a bug and even though all the files are still in my SD?This is the second time that this happens to me

Regular

So, I have to re-download 31Gb of music with my 4Mb connection just because of a bug and even though all the files are still in my SD? This is the second time that this happens to me

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Wont play the next song unless i open the app

I'm shuffle my Playlist and when the song is over it won't play the next song unless i open the app. Really frustrating because I don't want to keep constantly opening the app to play the next song.

Newbie

I'm shuffle my Playlist and when the song is over it won't play the next song unless i open the app. Really frustrating because I don't want to keep constantly opening the app to play the next song.

Joe

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Why all offline devices on the account webside just named "AndroidPhone"

Why all offline devices just named "AndroidPhone" and not with a hostname?Why have I all offline lists after any Spotify update new to downloading?Why is Spotify after any update mounted to the internal memory and all syncronized data are away?Why re...

Casual Listener

Why all offline devices just named "AndroidPhone" and not with a hostname? Why have I all offline lists after any Spotify update new to downloading? Why is Spotify after any update mounted to the i...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Song not available

Everytime I go to play a song, even if it's from one of my personal playlists it wont let me play the song it says it's not available. I'm paying for premium so I don't understand why it's acting up is anyone else having this problem or know how to f...

Newbie

Everytime I go to play a song, even if it's from one of my personal playlists it wont let me play the song it says it's not available. I'm paying for premium so I don't understand why it's acting up ...

623 Views

0 replies

1 likes

  • 623 Views
  • 0 replies
  • 1 likes