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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201643 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201643 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545920 Views

78 replies

3 likes

  • 545920 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453672 Views

571 replies

38 likes

Account
Free
  • 453672 Views
  • 571 replies
  • 38 likes

Galaxy s7 - premium - wont download songs in offline (or online) mode

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline or online mode. I'm connected to wifi.

Newbie

I'm in offline mode, and my songs will not down load. They were once downloaded, but erased. So I Uninstaller, then reinstalled the app. Now they just sit there and do nothing whether I'm in offline ...

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Can log in on Android app but not on the website

Hey Guys, the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify website it says that the exact same login info is incorrect. Upon requ...

Newbie

Hey Guys,    the weirdest thing is happening. I just downloaded the android app and it was no problem logging in with my facebook account info. But if I want to sign into the spotify webs...

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Volume goes up and down

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Casual Listener

When i play songs on my Samsung galaxy tab GT-P7320, the volume goes up and down. Can anybody hjelp me? I have read in many forums, but still not get a solution. Thanks for help

Joe

Community Legend

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
  • 0 likes

Constantly re-downloading music

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete. After saving everything again when I got to WiFi, ...

Newbie

I have spotify premium, it worked great until I went camping and tried to use my offline music. None of the music I had taken the time to save was available and a lot of my playlists were incomplete....

Joe

Community Legend

1734 Views

1 replies

0 likes

  • 1734 Views
  • 1 replies
  • 0 likes

Offline Music Problem

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music.Is there any way to authorise this as my main device so i dont lose my music?

Newbie

My primary use of Spotify is on my Android Sony Z5, but every time that my phone turns off due to Power Loss or Sim Removal it removes all my music. Is there any way to authorise this as my main dev...

Joe

Community Legend

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

Solved!! Local Files Playlist not completely there

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) Quite annoying, especially since I only went this route...

Casual Listener

I've nade a playlist from Local FIles on my PC, in order to listen to them on my phone. Except a bunch of the songs appear greyed out when listening on the phone(this is not the case on desktop) &nb...

WillMcD

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Spotify lose track of my offline data

Hi!I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage.Why and how could this be? Best regards

Casual Listener

Hi! I know that I have put a few of my list in offlinemode. But yesterday when I needed them spotify couldn´t find the music, BUT the app is using 17 GB of storage. Why and how could this be? &nbs...

JohnnyMalaria

Casual Listener

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes

Use of Android Spotify App

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple, it is simple You just click the edit buttom in th...

Regular

For those of you using the Android phone or tablet app for Spotify, have you figured out a way to edit a playlist (i.e., the order of the songs). There doesn't seem to be that functionality. On Apple...

Joe

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Says Everything Needs Premium

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just basic shuffle play. I feel as if they are pressurein...

Newbie

Im just trying to use my Playlists I've made buy this app tells me I need premium for shuffle play. I'm not happy about this seeing as how when I used Spotify before I never needed premium for just b...

Joe

Community Legend

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Problem with download and storage

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la lista de nuevo, el problema está en que los archivos q...

Casual Listener

Lo siento por hablar en español. Quiero saber si existe solución a un problema. Cuando tengo mi lista descargada y mi suscripción de premium se agota por cualquier causa, me obliga a descargar la...

user-removed

Not applicable

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Nested playlists

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres.On my desktop all is well. On my android phone when i select ALL songs it only li...

Casual Listener

I have two groups of playlists. One thats fine to listed to with kids around and another were its not. Inside these folders are about 8-10 playlists of different genres. On my desktop all is well....

Joe

Community Legend

1088 Views

3 replies

0 likes

  • 1088 Views
  • 3 replies
  • 0 likes

Got logged out the Spotify app and can't log back in

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me, even though on my laptop with Windows OS, works f...

Casual Listener

Hey, I have Samsung S5 phone and during the night I was listening to Spotify, when I woke up and turned on the app, I got redirected at the Log In window. I tried logging back in and it didn't let me...

Joe

Community Legend

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Sound stops, restarts and then stops permamently

Device: moto x style android 6.0After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress the play button. The problem only seems to occur with ...

Casual Listener

Device: moto x style android 6.0 After a random amount of time, always less than 5 minutes, the sound will suddenly stop, immediately restart for a second and then permanently stop until I repress...

FirstCoffee

Newbie

495 Views

3 replies

0 likes

  • 495 Views
  • 3 replies
  • 0 likes

+ sign is not working to save music

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug or what ? Please help usingLG V10Running on Android...

Newbie

The sign to save music to your library that looks like this + is not working I have to manually press the three dotted options button to save it. Its not a big deal it's just annoying. Is this a bug ...

qeeqqeeq

Casual Listener

605 Views

2 replies

1 likes

  • 605 Views
  • 2 replies
  • 1 likes

Spotify no internet connection on mobile

I have no internet connection when using mobile internet in spotify.WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even skip, until at some point maybe 15min later it stops w...

Casual Listener

I have no internet connection when using mobile internet in spotify. WLAN everything works fine, interestingly, when I start the APP with WLAN switch to mobile, it will play some songs, I can even s...

ninahellebreker

Casual Listener

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Random pausing on Nextbook

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doesn't happen with other apps, so not an issue with m...

Casual Listener

Spotify keeps pausing randomly on my Nextbook Ares 11 tablet, but only when I have headphones in? Have tried signing out, reinstalling, clearing cache and data, and all my software is up to date. Doe...

khackeborn

Casual Listener

548 Views

2 replies

0 likes

  • 548 Views
  • 2 replies
  • 0 likes

Music no longer plays

Half of the songs in my library just won't play anymore. What the heck am I paying for?

Newbie

Half of the songs in my library just won't play anymore.  What the heck am I paying for?

Bittencourt

Spotify Star

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Internet

I have full LTE internet but it says your offline.I installed spotify new and restartet my device but the same fault now i cant even login

Newbie

I have full LTE internet but it says your offline. I installed spotify new and restartet my device but the same fault now i cant even login

tjones17

Gig Goer

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Spotify premium offline

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-download every time I want to listen offline .Thus the...

Visitor

The problem I find is a phone Samsung S4 I use only for music . I download music so that it is available offline , the day after the download is completed , "disappears " device. And I have to re-dow...

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes