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Offline music not available

Offline music not available

Around every payment cycle even though my subscription is continuous, the offline music stored on my android phone is automatically removed and I have to download them again every month. I know Spotify wants to check every month whether the subscription is active or not but why delete all the saved and downloaded music!?
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3 Replies

Premium users need to go online every 30 days, so Spotify can check that your subscription is still active and count track plays to compensate artists. Synced tracks will become unavailable if you do not.

Hello,

It happens on my Nexus 6 as well. The difference is that most of the times I'm online even if I'm listening offline tracks (to save bandwidth) I'm constantly online.
Kind regards,
Marco

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