Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395858 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it? PS: The same thing is happening in my Moto G4
Hey i just created a new account and got Spotfy Premium, but all my explicit songs are not playing even my age being 18. Is someone having the same problem or could help me solve it? PS: The...
Gig Goer
337 Views
1 replies
0 likes
My discover weekly playlist is 80% in french or other languages i don't understand. I'm from Poland, don't listen to french music so i have no idea why this happens. It has happened before. Does anyone know hot to solve the problem?
My discover weekly playlist is 80% in french or other languages i don't understand. I'm from Poland, don't listen to french music so i have no idea why this happens. It has happened before. Does anyo...
Community Legend
576 Views
3 replies
0 likes
You guys have doubled up on payments a few times on me now. So it's nothing to do with hitting an upgrade button.. I think you should either refund the money or don't charge me what I've paid.. I'm Probably 2 or 3 months in advance with you guys.. Ki...
You guys have doubled up on payments a few times on me now. So it's nothing to do with hitting an upgrade button.. I think you should either refund the money or don't charge me what I've paid.. I'm P...
Community Legend
334 Views
1 replies
0 likes
Hi I have a premium account on my Android 6 phone (Spotify 6.0.0.864 armv7). If I set Spotify to Offline Mode in the settings and close the app I have to put it back Online before it will open again. If I manually put Spotify offline and close and re...
Hi I have a premium account on my Android 6 phone (Spotify 6.0.0.864 armv7). If I set Spotify to Offline Mode in the settings and close the app I have to put it back Online before i...
Community Legend
1240 Views
3 replies
0 likes
So I had to get my cellphone repaired, and for safety issues I took off the SD card, and now that I have my cellphone back all the music I previously download on the SD card it's not available, like I have never downloaded it.Sorry if I write anythin...
So I had to get my cellphone repaired, and for safety issues I took off the SD card, and now that I have my cellphone back all the music I previously download on the SD card it's not available, like ...
Casual Listener
673 Views
4 replies
0 likes
I'm not sure why but currently everytime I close Spotify app, it always prompts me to re-login. Version : 6.0.0864 armV7Phone : Sony Experia M5 DualAdroid Version : 5.1 Does anybody experience this as well? How to work around this?
I'm not sure why but currently everytime I close Spotify app, it always prompts me to re-login. Version : 6.0.0864 armV7 Phone : Sony Experia M5 Dual Adroid Version : 5.1 ...
Community Legend
341 Views
1 replies
0 likes
Hi, I have encountered a weird problem, which is a bit difficult to describe. Basically, for some songs, Spotify seems to "lag" for the first two seconds or so. That is, the song will briefly play, then the sound disappears (or the volume becomes ver...
Hi, I have encountered a weird problem, which is a bit difficult to describe. Basically, for some songs, Spotify seems to "lag" for the first two seconds or so. That is, the song will briefl...
Casual Listener
810 Views
1 replies
0 likes
I changed my phone. (New phone Samsung Note 5) After I installed the new phone to spotify. but the phone writes a free membership to spotify. I have premium code.I remove the program. I have reinstalled. but still it looks members free.The warning me...
I changed my phone. (New phone Samsung Note 5) After I installed the new phone to spotify. but the phone writes a free membership to spotify. I have premium code. I remove the program. I ...
Casual Listener
598 Views
2 replies
0 likes
Okay, so I had Spotify premium for about a year, and just last month I decided to cancel premium. So recently I decided to get it back because it's seriously the best music app out there, who agrees ? Anyways. I went to my spotify on my phone, where ...
Okay, so I had Spotify premium for about a year, and just last month I decided to cancel premium. So recently I decided to get it back because it's seriously the best music app out there, who agrees ...
Regular
520 Views
3 replies
0 likes
Whats the limit for creating playlists
Whats the limit for creating playlists
Casual Listener
408 Views
1 replies
0 likes
Hi everyone, I was using Spotify with all my musics downloaded. Unfortunately I had to reset my phone. Before resetting I saved the files under sdcard-android-data-com.Spotify.music to my computer. How can I recover my musics? I have tried to move th...
Hi everyone, I was using Spotify with all my musics downloaded. Unfortunately I had to reset my phone. Before resetting I saved the files under sdcard-android-data-com.Spotify.music to my computer. H...
Community Legend
5117 Views
1 replies
0 likes
Hi. Im getting a popup message from Spotify telling me to free up some data space but when I click "okay" it reappears over and over, so how can I delete my stuff to get more disk space?
Hi. Im getting a popup message from Spotify telling me to free up some data space but when I click "okay" it reappears over and over, so how can I delete my stuff to get more disk space?
Casual Listener
399 Views
2 replies
0 likes
Hi All,My problem is the following:At playing songs in wifi and also dowloaded: spotify doesn't switch to the next song and starts playing it until I've unlocked the screen again.At playing streamed podcasts: it seems like spotify is only buffering u...
Hi All, My problem is the following: At playing songs in wifi and also dowloaded: spotify doesn't switch to the next song and starts playing it until I've unlocked the screen again. At playing s...
Music Fan
685 Views
1 replies
0 likes
Hi guys i upgraded from a Samsung s5 to an S7 now all my playlists are on my new phone accept my starred list.How can i bring it back as that was the main thing i listened toThanks
Hi guys i upgraded from a Samsung s5 to an S7 now all my playlists are on my new phone accept my starred list. How can i bring it back as that was the main thing i listened to Thanks
Music Fan
536 Views
1 replies
0 likes
Got a reoccurring problem with spotify, don't know what's the routecause is, but suddenly it says it can't play current track on all songs I try to play.Reinstalling solves the problem, but it's such a hassle when you're about to rush away in the car...
Got a reoccurring problem with spotify, don't know what's the routecause is, but suddenly it says it can't play current track on all songs I try to play. Reinstalling solves the problem, but it...
382 Views
0 replies
0 likes
Hello.Does is possible to use spotify offline in Android Wear? I want to do some running session but without my smartphoneThanks
Hello. Does is possible to use spotify offline in Android Wear? I want to do some running session but without my smartphone Thanks
Community Legend
901 Views
1 replies
4 likes
I'm a mobile developer and noticed something while using shuffle play for my playlists on the current build for Android. It's a very benign problem, but I love Spotify and thought I'd share it since I enjoy Android development. Basically, when using ...
I'm a mobile developer and noticed something while using shuffle play for my playlists on the current build for Android. It's a very benign problem, but I love Spotify and thought I'd share ...
Casual Listener
420 Views
2 replies
0 likes
Premium odemem son buldu bu yuzden yeniden odeme yapmak icin kart bilgilermi girebilecegim yer gorunmuyo bu sorunu nasil halledebilirim
Premium odemem son buldu bu yuzden yeniden odeme yapmak icin kart bilgilermi girebilecegim yer gorunmuyo bu sorunu nasil halledebilirim
291 Views
0 replies
0 likes
Hello, i have the question - is spotify not for free from now? i just wanted to listen to the songs but i cant press on them . when i want to press to the next song, i cant because im not able + it showed before that i need to go on premium free bc i...
Hello, i have the question - is spotify not for free from now? i just wanted to listen to the songs but i cant press on them . when i want to press to the next song, i cant because im not able + it s...
Community Legend
361 Views
1 replies
0 likes
