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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

EmergencyDrug

Casual Listener

106580 Views

27 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216118 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569562 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469729 Views

577 replies

40 likes

Account
Free
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Solved!! Android Lock Screen

HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter).I've moved from using double twist with iTunes which worked grea...

Music Fan

HI I've just joined Spotify Premium and liking it so far. The thing that's bugging me is no full screen widget with album art on my lock screen (or even on my home page for that matter). I've move...

FriekoRieko

Gig Goer

26443 Views

13 replies

2 likes

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  • 13 replies
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How do I completely uninstall a pre-installed Spotify app from my Sony Xperia X phone?!

I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uninstall it. But after I uninstalled the app - i saw that ...

Newbie

I bought a Sony Xperia X phone and i saw that spotify came pre-installed in it. I updated Spotify to the newest version and started having some issues with it and the phone - so i decided to uni...

Joe

Community Legend

8644 Views

1 replies

0 likes

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  • 1 replies
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Using Mobile Data While "Synced" to Device

So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listening to it on pc, for some reason it's streaming data...

Casual Listener

So this is weird. I'm using around 5 gigs a month just on spotify, and I found out why today. I use spotify on my phone while I drive. When I get to work I use my account on the PC. While I'm listeni...

Robdog1

Casual Listener

1095 Views

5 replies

0 likes

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  • 5 replies
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Missing covers on offline Mode

Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.

Newbie

Since the last update every time I switch to offline mode, several of the covers on my lists disappear. I already uninstall and reinstall Spotify but it didn't fix it. Hope you guys can help me.

349 Views

0 replies

0 likes

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Problems with SD memory and saving songs

Hello! I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify.I bought a SD memory card of 16Gb for my phone, because I had the int...

Casual Listener

Hello!  I get premium a few days ago, and I decided to download music to my phone. I have a phone BQ Aquarius with the last version of Android, as I have the last version of Spotify. I bought ...

Joe

Community Legend

667 Views

3 replies

0 likes

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  • 3 replies
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my songs disappear from my library

Hello, I have a spotify premium account and I use it on a one plus X. The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklist-sign is enough). When you then scroll to the next song you cant...

Casual Listener

Hello,  I have a spotify premium account and I use it on a one plus X.  The problem is that its way to easy to delete songs from your library. (just a little touch at the V-sign/ checklis...

francis93

Casual Listener

544 Views

2 replies

0 likes

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  • 2 replies
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Song Not Available on Phone

Hi!I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user)Before, there is an option called "Available Offline" in the playlist, so I have always clicked that option and...

Casual Listener

Hi! I want to move my original music from my laptop to my Spotify, so I created a playlist containing those songs. (Yes I am a premium user) Before, there is an option called "Available Offline...

353 Views

0 replies

0 likes

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Premium not working on samsung edge s6

As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as it has my name and has me logged in correctly with ...

Casual Listener

As the title suggests I have a premium account, works on my laptop and tablet but not on my phone. I have logged in and out, installed and uninstalled, turned on and off, it recognises me insofar as ...

mhvmat

Newbie

818 Views

4 replies

0 likes

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  • 4 replies
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No puedo localizar un usuario de spotify

No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? [email protected]

Newbie

No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre   ¿Como debo solucionarlo?   [email protected] Gracias

272 Views

0 replies

0 likes

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No funciona el offline

Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favorSi no tendré q cancelar mi cuenta porq el servicio no se esta...

Newbie

Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favor Si no te...

305 Views

0 replies

0 likes

  • 305 Views
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Can't download My Music

I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?

Newbie

I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?

305 Views

0 replies

0 likes

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Shuffle

Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. Thank you!

Newbie

Hi everybody,   I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating.   ...

311 Views

0 replies

0 likes

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Too much RAM usage in FIIO X7

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...

Casual Listener

Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...

1007 Views

0 replies

0 likes

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Music stops playing automaticly

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?

Casual Listener

After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...

Elkemarnef

Casual Listener

621 Views

3 replies

0 likes

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  • 3 replies
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Subscribed, but not getting Premium?

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

Newbie

Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?

osornios

Spotify Star

369 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Is this song available?

I can't stream this song. Can you help me? https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=openhttps://open.spotify.com/album/7HxLggAHYQHv12zYeTe3Vchttps://open.spotify.com/album/5heVYAF1uYthzh0j...

Visitor

I can't stream this song. Can you help me?   https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=open https://open.spotify.com/album...

Joe

Community Legend

2037 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlists keep getting un-downloaded

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...

Newbie

I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...

jresendez13

Music Fan

798 Views

1 replies

0 likes

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  • 1 replies
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Music deletes after a short period of time

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...

Casual Listener

I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones.   I installed it initially on my Samsung Galaxy S6 and thought it was ...

rachelrobertson

Casual Listener

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes