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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114382 Views

26 replies

4 likes

  • 114382 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229932 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229932 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588926 Views

79 replies

3 likes

  • 588926 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484136 Views

580 replies

42 likes

Account
Free
  • 484136 Views
  • 580 replies
  • 42 likes

Solved!! Can't Login - 'You do not have an account linked to facebook'

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an account linked to facebook". I never had an account link...

Casual Listener

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an accou...

osornios

Spotify Star

1051 Views

3 replies

0 likes

  • 1051 Views
  • 3 replies
  • 0 likes

can't play whole album on my phone

Hi,Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my laptop does.Any suggestions are greatly appreciated.Best...

Newbie

Hi, Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my lap...

Joe

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Solved!! How can I get a new "Liked From Radio" playlist, or start A new one?

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least?I tried to delete it and remake it but that didn't work because songs wouldn't automatically go to the playlist

Casual Listener

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least? I tried to delete it and remake it but that didn't work because songs wouldn't automatical...

clittle99

Casual Listener

9456 Views

9 replies

1 likes

  • 9456 Views
  • 9 replies
  • 1 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

Newbie

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

emilymayirwin

Newbie

9120 Views

16 replies

15 likes

Android 6.0
marshmallow
sd card
  • 9120 Views
  • 16 replies
  • 15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

Casual Listener

Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever.  But now i have the following pro...

monuza

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Composer

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

Regular

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...

bmfc1

Regular

904 Views

2 replies

0 likes

Favorite Songs
Playlists
Recently Played
suggestions
  • 904 Views
  • 2 replies
  • 0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Casual Listener

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device.    I lock the phone when music is playing, app is on top and "My Music" screen is active (o...

Decoded

Casual Listener

2457 Views

1 replies

0 likes

Android 6.0
lock screen
marshmallow
Nexus 5
Widget
  • 2457 Views
  • 1 replies
  • 0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Casual Listener

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...

Ty27tp

Casual Listener

1051 Views

5 replies

0 likes

  • 1051 Views
  • 5 replies
  • 0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

Newbie

Hi Spotify Com,   The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Sign Up For Premium - Cant Login

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're right. Can now no longer sign in my phone either. T...

Newbie

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're ...

835 Views

0 replies

0 likes

  • 835 Views
  • 0 replies
  • 0 likes

Pressing the watch now button and not working.

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

Casual Listener

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Turns off

After a couple songs the music stops even mid songs

Casual Listener

After a couple songs the music stops even mid songs

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Battery Drain

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a premium member). Why is this app absolutely eating my ...

Casual Listener

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a pre...

navaira

Roadie

1795 Views

4 replies

1 likes

  • 1795 Views
  • 4 replies
  • 1 likes

Lost all offline data!!!

I just lost all my offline data it said because I used more than 3 offline device.Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2016)All my downloaded data has been removed. It's rea...

Newbie

I just lost all my offline data it said because I used more than 3 offline device. Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Switch

How can I do to have two devices playing music at the same time on my spotify account?

Newbie

How can I do to have two devices playing music at the same time on my spotify account?

Joe

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Spotify App pretends I'd be offline

Hi.My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends I'd be offline though I'm surfing and using Whatsapp etc. sim...

Newbie

Hi. My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment.   My problem is that the Spotify App pretends...

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Can`t share songs.

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app it did not help.

Casual Listener

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app...

Eirinmaaso

Casual Listener

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes

All my playlists are gone

All my playlists are gone.. how do i get them back? Not deleted.

Casual Listener

All my playlists are gone.. how do i get them back? Not deleted.

Xzoron

Casual Listener

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Issues with Offline syncing

Hi So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't work now.1. Adding custom music to my Spotify Android app...

Casual Listener

Hi 🙂 So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't ...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes