Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
114349 Views
26 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
229888 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
588880 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
484121 Views
580 replies
42 likes
I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?
I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?
380 Views
0 replies
0 likes
My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to begin with. Why? How do I get my music I know I've d...
My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to b...
Spotify Star
357 Views
1 replies
0 likes
I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!
I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!
Casual Listener
1334 Views
2 replies
0 likes
Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music
Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music
Community Legend
774 Views
3 replies
0 likes
Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an album's release date & year when having a certain a...
Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an ...
Community Legend
1219 Views
2 replies
5 likes
The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to bypass this on the app, or make it flip??
The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to byp...
2423 Views
0 replies
0 likes
Hi,The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?
Hi, The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?
Community Legend
1482 Views
2 replies
3 likes
I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then that and a few other songs in that song's album won't...
I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then th...
Casual Listener
739 Views
4 replies
1 likes
Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into the app.
Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into...
Community Legend
841 Views
3 replies
1 likes
On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.
On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.
410 Views
0 replies
0 likes
Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...
Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...
Newbie
3340 Views
17 replies
7 likes
Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite having an installed SD card in my phone. (My phone is a Moto X Play) Plea...
Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite havi...
Community Legend
581 Views
1 replies
0 likes
For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix to this?
For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix ...
Community Legend
806 Views
3 replies
0 likes
When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...
When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...
Casual Listener
1035 Views
4 replies
0 likes
This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone. But I check the storage and they are still taking ...
This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone....
Newbie
809 Views
4 replies
2 likes
Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...
Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...
273 Views
0 replies
0 likes
Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...
Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...
Casual Listener
526 Views
2 replies
0 likes
I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...
I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...
Community Legend
5226 Views
2 replies
0 likes
Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.
Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...
Community Legend
1903 Views
3 replies
0 likes
tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en el cual todo esta en orden actualizaron la informac...
tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en ...
Spotify Star
19387 Views
1 replies
0 likes
