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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 40450 Views
  • 65 replies
  • 25 likes
  • 40450 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876833 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876833 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26140 Views
  • 4 replies
  • 0 likes
  • 26140 Views
  • 4 replies
  • 0 likes

Spotify

My Spotify won't load. When ever I open it Spotify has a black screen and then my phone reports it has froze the only notification from Spotify is check your storage space. I have in reinstalled it but nothing has happened

  • Casual Listener
  • My Spotify won't load. When ever I open it Spotify has a black screen and then my phone reports it has froze the only notification from Spotify is check your storage space. I have in reinstalled it b...
  • osornios
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Super slow after marshmallow upgrade

The app will start up and work well for the first few minutes. After that it takes forever to load or switch tracks, and sometimes when clicking an album, the tracks won't even show up. Brand new phone, just installed, no offline play list.LG V10 And...

  • Casual Listener
  • The app will start up and work well for the first few minutes. After that it takes forever to load or switch tracks, and sometimes when clicking an album, the tracks won't even show up. Brand new pho...
  • Fungusamongus98
  • Casual Listener
  • 457 Views
  • 3 replies
  • 1 likes
  • 457 Views
  • 3 replies
  • 1 likes

Offline songs keep getting deleted

This is the 4th time this has happened and i'm getting pretty frustrated since i am paying for premium. All the songs i have downloaded onto my device have been deleted because it says that, "you have reached the maximum of three devices", when i am ...

  • Newbie
  • This is the 4th time this has happened and i'm getting pretty frustrated since i am paying for premium. All the songs i have downloaded onto my device have been deleted because it says that, "you hav...
  • Joe
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Connection problem

Hi, I've been suffering this problem since I have smartphone. I don't know why but while I have my app open my Spotify internet conection works perfectly (in the streets, at work, at home, etc...) but when I leave the app, it disconects from internet...

  • Casual Listener
  • Hi, I've been suffering this problem since I have smartphone. I don't know why but while I have my app open my Spotify internet conection works perfectly (in the streets, at work, at home, etc...) bu...
  • Joe
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Unable to log into my spotify account on phone

Hi I am using a oneplus phone. I installed spotify and tried logging in. It gave me the error incorrect usrname/ password. I re-installed the app and then changed the password but I am still getting the same error. I am using a one plus phone. Kindly...

  • Casual Listener
  • Hi I am using a oneplus phone. I installed spotify and tried logging in. It gave me the error incorrect usrname/ password. I re-installed the app and then changed the password but I am still getting ...
  • osornios
  • Spotify Star
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Need help logging into my Galaxy 7 cell phone

Just signed up for the family plan online and it will not let me sign into my account on my cell phone.It tells I don't have a account.But when I go sign onto my laptop there's no issue with the matter. I just signed up and I am having problems out o...

  • Newbie
  • Just signed up for the family plan online and it will not let me sign into my account on my cell phone.It tells I don't have a account.But when I go sign  onto my laptop there's no issue with th...
  • osornios
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Spotify on android wont stay open or play music.

When I try to open spotify it instantly closes. I've done a complete uninstall and restart, all of the trouble shooting things and it still isn't usable.

  • Casual Listener
  • When I try to open spotify it instantly closes. I've done a complete uninstall and restart, all of the trouble shooting things and it still isn't usable.
  • Joe
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Suggested Songs

I'm trying to listen to a specific album, and I don't mind that it's shuffled, or that ads play every now and then, but what I do find incredibly bothersome and unappealing about this app is that, recently, it keeps playing unending strings of "sugge...

  • Casual Listener
  • I'm trying to listen to a specific album, and I don't mind that it's shuffled, or that ads play every now and then, but what I do find incredibly bothersome and unappealing about this app is that, re...
  • tjones17
  • Gig Goer
  • 284 Views
  • 1 replies
  • 2 likes
  • 284 Views
  • 1 replies
  • 2 likes

Play mp3 files on my mobile phone

I have added a couple of mp3 files to one of my playlists and while they can be played in the desktop version I'm still having trouble getting them to play on my mobile (the songs are greyed out right now). The files are on the phone too of course, b...

  • Casual Listener
  • I have added a couple of mp3 files to one of my playlists and while they can be played in the desktop version I'm still having trouble getting them to play on my mobile (the songs are greyed out righ...
  • HoneySue
  • Casual Listener
  • 689 Views
  • 2 replies
  • 0 likes
  • 689 Views
  • 2 replies
  • 0 likes

Por qué no puedo ver lo que escuchan mis amigos en tiempo real?

No puedo observar lo que mis amigos escuchan en tiempo real, ni desde mi tablet ni desde el celular. Alguien sabe como resolverlo?

  • Casual Listener
  • No puedo observar lo que mis amigos escuchan en tiempo real, ni desde mi tablet ni desde el celular. Alguien sabe como resolverlo?
  • padd20OmG
  • Newbie
  • 17525 Views
  • 4 replies
  • 1 likes
  • 17525 Views
  • 4 replies
  • 1 likes

Solved!! Spotify lost my playlist

Hi, spotify (probably) lost my playlist and I would like to have it back. What can I do?

  • Casual Listener
  • Hi, spotify (probably) lost my playlist and I would like to have it back. What can I do?
  • mzwagemakers
  • Roadie
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Solved!! I can't login anymore

I can't login anymore neither with Facebook nor password/email. I uninstalled reinstalled but that didn't work. The error i getbis Invalid username/ passwordSamsung s6 on marshmallow

  • Roadie
  • I can't login anymore neither with Facebook nor password/email. I uninstalled reinstalled but that didn't work. The error i getbis Invalid username/ password Samsung s6 on marshmallow
  • tinalbutlergb
  • Newbie
  • 27117 Views
  • 9 replies
  • 1 likes
  • Login problems android
  • 27117 Views
  • 9 replies
  • 1 likes

Solved!! Spotify doesn't recognize device as tablet

I am using Spotify on the tablet that came with my 2016 Vizio M-Series Smart TV. It only allows shuffle play like it would on phones. How do I get this fixed/report to Spotify devs?

  • Newbie
  • I am using Spotify on the tablet that came with my 2016 Vizio M-Series Smart TV. It only allows shuffle play like it would on phones. How do I get this fixed/report to Spotify devs?
  • Joe
  • Community Legend
  • 1817 Views
  • 1 replies
  • 0 likes
  • 1817 Views
  • 1 replies
  • 0 likes

App crashing too often

I can't stand it anymore. When I listen to an album the app crashes 3-5 times. It's horrible. It destroys the whole atmosphere and emotion of listenning to a song/album. I'm a premium user and I want a solution for this. I already reinstalled it, reb...

  • Newbie
  • I can't stand it anymore. When I listen to an album the app crashes 3-5 times. It's horrible. It destroys the whole atmosphere and emotion of listenning to a song/album. I'm a premium user and I want...
  • Knyaf
  • Roadie
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

"This song is not available"

I have premium and I'm having problems playing music I haven't downloaded. I have Internet and WiFiPlease help

  • Newbie
  • I have premium and I'm having problems playing music I haven't downloaded. I have Internet and WiFi Please help
  • Joe
  • Community Legend
  • 472 Views
  • 5 replies
  • 0 likes
  • 472 Views
  • 5 replies
  • 0 likes

songs ( offline) remove from playlist

Hi,I'm on the vacations and i don't have good internet, that's why i bought spotify premium. Today songs (which were downloaded) removed out from the playlist and i cant listen songs off-line. I've get a little angry... Plz help. Sorry for my English...

  • Casual Listener
  • Hi, I'm on the vacations and i don't have good internet, that's why i bought spotify premium. Today songs (which were downloaded) removed out from the playlist and i cant listen songs off-line. I've...
  • jakub69
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Solved!! Streaming to another Music player

Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy

  • Casual Listener
  • Hello,recently I downloaded a music player and couldn't figure out how to sync it to my spotify account. Is there any way possible to do that? Sincerely, Jeremy
  • jeoffrey_jimena
  • Newbie
  • 13942 Views
  • 3 replies
  • 0 likes
  • 13942 Views
  • 3 replies
  • 0 likes

Spotify stops playning after every song

HiI have i problem whit all my androids units (Samung Galaxy s5 and Samsung Galaxy Tab s2). Spotify stops playning after every song even though I have shuffel activated. I have already tried to reinstalled the app several times and emtyed cache, but ...

  • Newbie
  • Hi I have i problem whit all my androids units (Samung Galaxy s5 and Samsung Galaxy Tab s2). Spotify stops playning after every song even though I have shuffel activated. I have already tried t...
  • Joe
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Can i save music to external sd card??

Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim. Is this another to good to be true????

  • Newbie
  • Hi all, i have an s5 with a 32 gb sd card, the options to switch between memory source are on the settings but i cant dowload music onto sd card so naturally my internal storage is filled to the brim...
  • Joe
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes