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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846935 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846935 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16142 Views
  • 3 replies
  • 0 likes
  • 16142 Views
  • 3 replies
  • 0 likes

Solved!! Start Spotify Connect on AVR: volume?

Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do not know at what level is the volume. Is it a bug or...

  • Community Legend
  • Hi From Android application I start a playlist on my Denon avr via Spotify Connect. But the volume is not synced, is it OK? It is displayed as zero level, but touching it behaves correctly. So I do n...
  • user-removed
  • Not applicable
  • 3254 Views
  • 20 replies
  • 12 likes
  • 3254 Views
  • 20 replies
  • 12 likes

7 day free trial of premium

Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I have free but would like to try the 7 day trial bef...

  • Newbie
  • Im,on a android smartphone was wondering i just set up,my spotify this morning and haven't got a free 7 day trial thing yet how long does it take I have went to my account and subscriptions it has I ...
  • spicycowman
  • Regular
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Spotify Connect never finds other devices

I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinstalling and restarting on all devices but it still d...

  • Casual Listener
  • I used to able to play songs from phone onto my desktop or laptop and vice versa but now Spotify Connect is never able to locate my other devices from any device (Windows nor Android). I tried reinst...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Solved!! Search Bar bug Spotify crashes

Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" force spotify to crash. It doens't happen with "lo"...

  • Newbie
  • Hi, i'm using spotify on several Android devices, and it happens with all of them. When i open the search bar and write "wo" "po" "so" the application crashes. It is like syllables that end with "o" ...
  • Bittencourt
  • Spotify Star
  • 3072 Views
  • 1 replies
  • 0 likes
  • 3072 Views
  • 1 replies
  • 0 likes

I have a premium subscription by my app doesn't show premium even though it recognises my subscripti

I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my settings in the app it shows a premium subscription b...

  • Newbie
  • I've been successfully utilising my premium account via the installed app on my phone. I tried to install Spotify on my kindle and it's all gone wrong! My premium account has since gone. But in my se...
  • charlottekthoma
  • Newbie
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

No notification bar controls

Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible.I tried reinstall spotify and notification tick is okey.. Sorry for bad english. Version: 4.5.0.820

  • Newbie
  • Hi, when i change the app the notification bar controls are gone but in the spotify app notification bar controls are visible. I tried reinstall spotify and notification tick is okey.. Sorry for bad...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Premium free one week

Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S

  • Newbie
  • Hi, I've activated the free trial for one week and now I don't know how to quit this offer and I don't know if it will cost me something after this week, please help me :S
  • Bittencourt
  • Spotify Star
  • 816 Views
  • 1 replies
  • 0 likes
  • 816 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't play continuously

Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go to the next song. I have to turn on the screen again...

  • Music Fan
  • Alright so I have Spotify running all the time and it does so pretty fine. Though when the screen is off after a few plays the song seems to get stuck at - for example - 4:35/4:35 and it doesn't go t...
  • Bittencourt
  • Spotify Star
  • 5108 Views
  • 3 replies
  • 1 likes
  • 5108 Views
  • 3 replies
  • 1 likes

Songs Skipping with Chromecast Audio

Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next song until eventually I get some song playing... I...

  • Visitor
  • Just upgraded to premium so I could use a new Chromecast Audio. I have noticed that when set to cast, when I try to skip a song, the audio stops. After that if I press play, it just skips to the next...
  • user-removed
  • Not applicable
  • 1235 Views
  • 6 replies
  • 1 likes
  • 1235 Views
  • 6 replies
  • 1 likes

Solved!! Spotify Unlimited

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOUT using data? I do not have unlimited data, so I ne...

  • Newbie
  • Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOU...
  • navaira
  • Roadie
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Starting playlist but after the first song it stops

I've had a problem with the auto-play or shuffle function on mobile the last few day. I start one of my playlists which i have DL'ed and the first song plays like normal, but the next song dont output audio and the track progression bar is going. If ...

  • Casual Listener
  • I've had a problem with the auto-play or shuffle function on mobile the last few day.   I start one of my playlists which i have DL'ed and the first song plays like normal, but the next song d...
  • Stodadio
  • Regular
  • 706 Views
  • 21 replies
  • 1 likes
  • 706 Views
  • 21 replies
  • 1 likes

Songs Mute on my Tablet

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i either rewind the song, or until i shut off my table...

  • Visitor
  • Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i e...
  • Stodadio
  • Regular
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Spotify Video Issues

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened.Im using the latest version of Spotify, and on a Nexus 6I sc...

  • Newbie
  • Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened. Im us...
  • 231 Views
  • 0 replies
  • 0 likes
  • Videos
  • 231 Views
  • 0 replies
  • 0 likes

Spotify Offline

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on "Cellullar Data" there two. Now works. In short, having "...

  • Newbie
  • I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on ...
  • 191 Views
  • 0 replies
  • 0 likes
  • Offline Access
  • 191 Views
  • 0 replies
  • 0 likes

Missing the option to sort by Artist on my Songs folder

Hello, I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is missing, even though it is said to be there here.I tried reinstalling...

  • Newbie
  • Hello,   I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is miss...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Can't Resume Playing or Mono Sound with My Fort Touch 3.8 and Bluetooth Stereo Connection

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4). I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo. It will start playing if I use the controls in the spotify app. Car...

  • Newbie
  • I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4).  I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo.  It w...
  • 177 Views
  • 0 replies
  • 0 likes
  • 177 Views
  • 0 replies
  • 0 likes

Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

  • Regular
  • I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...
  • Renzous
  • Newbie
  • 4778 Views
  • 19 replies
  • 3 likes
  • android wear
  • 4778 Views
  • 19 replies
  • 3 likes

offline playlists don't save on sd card (htc m8)

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too.Thanks for help

  • Casual Listener
  • I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too. Thanks for help 😊 👌
  • timmyboy
  • Casual Listener
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

import playlist

how can I import a playlist from a friend ?I am using a Samsung s6

  • Casual Listener
  • how can I import a playlist from a friend ?I am using a Samsung s6
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Solved!! Occasionally, songs end too early

Hi everyone, I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skipping to the next one before they have ended (mostly, the las...

  • Casual Listener
  • Hi everyone,   I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skip...
  • JeroenRood
  • Casual Listener
  • 3532 Views
  • 4 replies
  • 0 likes
  • 3532 Views
  • 4 replies
  • 0 likes