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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387834 Views

545 replies

34 likes

Account
Free
  • 387834 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Syncing local files to Android phone via USB

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information. I have several GBs of mp3 files in my music library from before I signed up for Spotify. I want to be able to ...

Casual Listener

I've searched through the previous posts for a definitive answer on this topic, but only found some old posts with conflicting information.   I have several GBs of mp3 files in my music librar...

Joe

Community Legend

1455 Views

3 replies

0 likes

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spotify crashes after login even after device wipe

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android.I have logged out of all devices and accounts on the spotify website as well. Works fine on Amazon Fire stick and my PC, any ide...

Casual Listener

I have reinstalled . Cleared the cache, even wiped my entire phone and set up as a new device. I have a galaxy S5 android. I have logged out of all devices and accounts on the spotify website as wel...

Joe

Community Legend

419 Views

3 replies

0 likes

  • 419 Views
  • 3 replies
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Storage says full SD Card

Hello, I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes that there is 28gb left on the card. Any idea on how to fix ...

Casual Listener

Hello,   I am running an issue where spotify downloads roughly 100 songs to the SD card and then says it is full. There is nothing else on the card and even under "storage" spotify recognizes ...

erocknroll212

Casual Listener

459 Views

2 replies

0 likes

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Ladysmith Black Mambazo - The Very Best Album CD 2 Songs

I was listening to some LBM today and as soon as i got onto the second disk of the 2 CD album, the 3rd track, "Qed'Usizi" started playing music of the previous track, "Mbube (Wimoweh)". This problem is reflected further down the CD with al tracks pla...

Newbie

I was listening to some LBM today and as soon as i got onto the second disk of the 2 CD album, the 3rd track, "Qed'Usizi" started playing music of the previous track, "Mbube (Wimoweh)". This problem ...

242 Views

0 replies

0 likes

  • 242 Views
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Seeking some clarification regarding sorting tracks within a Spotify curated playlist

So I know the five categories to choose from when wanting to sort within a Spotify playlist are title, recently added, artist, album and custom. With the custom option being the default.Since I've recently started getting into Spotify curated playlis...

Visitor

So I know the five categories to choose from when wanting to sort within a Spotify playlist are title, recently added, artist, album and custom. With the custom option being the default. Since I'v...

182 Views

0 replies

0 likes

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Lost place in playlist when paused.

The way i listen most of the time to my downloaded music is to choose a playlist and hit shuffle play. When I pause a song and use other apps on my S5 but keep Spotify open in the background, about 90% of the time when I go back to the Spotify app to...

Newbie

The way i listen most of the time to my downloaded music is to choose a playlist and hit shuffle play. When I pause a song and use other apps on my S5 but keep Spotify open in the background, about 9...

370 Views

0 replies

0 likes

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Andriod 6.0.1 Update issues

Hi, I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues.1. When listening to music and i make or receive a call Spotify keeps playing.2. The shortcut on the lock screen h...

Casual Listener

Hi,   I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues. 1. When listening to music and i make or receiv...

442 Views

0 replies

0 likes

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Problème avec la playlist

Bonjour,J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options où j'a rien car je me prend du kart Perry dans une pla...

Newbie

Bonjour, J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options o...

294 Views

0 replies

0 likes

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Solved!! Reproduccion sin conexion

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

Newbie

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

osornios

Spotify Star

511 Views

2 replies

0 likes

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Upgrade to Premium

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps.Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note with Android 4.1.2. What shall I do ?Andrea

Newbie

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps. Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note...

Taylor

Community Legend

306 Views

1 replies

0 likes

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  • 1 replies
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Discover Tab Not Showing My Discover Weekly Playlist

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it doesnt show my Discover Weekly Playlist along with...

Roadie

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it...

Joe

Community Legend

414 Views

4 replies

0 likes

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Partify / Spotify Party Mode

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

Newbie

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

287 Views

0 replies

0 likes

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Can't download albums to offline mode help!!

Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?

Newbie

Spotify won't downlaod albums to ofline when i select downlaod. the bar  moves right than goes back to the left. any ideas?

Dnmielke

Newbie

319 Views

1 replies

0 likes

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Got family subscription instead of normal premium

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Newbie

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Joe

Community Legend

233 Views

1 replies

0 likes

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[Other] Ads

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about 3-4 songs there will be an ad. The ad plays then st...

Newbie

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about ...

user-removed

Not applicable

466 Views

1 replies

0 likes

Other
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Solved!! Cant logging to my spotify app

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com with my email address and new password no problem ...

Regular

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com...

Joe

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Music not available

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everytime I switch-off my phone (or restart the phone) tha...

Casual Listener

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everyti...

430 Views

0 replies

0 likes

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Spotify doesnt download all songs in the playlist

Hi guys,I have Spotify premium.When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why?Thanks in advance

Newbie

Hi guys, I have Spotify premium. When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why? Thanks in advance

mmcmatheus15

Gig Goer

592 Views

3 replies

0 likes

Premium
Spotify
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  • 3 replies
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having to download all songs every time I use Spotify

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot of data every time I download it is taking up to 250...

Regular

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot o...

452 Views

0 replies

0 likes

  • 452 Views
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