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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375623 Views

541 replies

34 likes

Account
Free
  • 375623 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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  • 7 likes

Andriod 6.0.1 Update issues

Hi, I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues.1. When listening to music and i make or receive a call Spotify keeps playing.2. The shortcut on the lock screen h...

Casual Listener

Hi,   I regretfully updated my Samsung S7 Android software (I left on auto updates) and since the update I am having a few Spotify issues. 1. When listening to music and i make or receiv...

431 Views

0 replies

0 likes

  • 431 Views
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Problème avec la playlist

Bonjour,J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options où j'a rien car je me prend du kart Perry dans une pla...

Newbie

Bonjour, J'écoute une playlist et des titres ce rajoute tout seul (ce qui m'énerve fortement) de plus ce ne son pas des titres en rapport avec ma playlist comment puis-je les supprimé (une options o...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Solved!! Reproduccion sin conexion

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

Newbie

Bajo las canciones de mi lista, las escucho en modo sin conexión. Si salgo de ese modo y vuelvo a entrar, me indica que no están disponibles, como si nunca las hubiera bajado.

osornios

Spotify Star

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Upgrade to Premium

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps.Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note with Android 4.1.2. What shall I do ?Andrea

Newbie

I have made an upgrade to Sporify Premium; dis-installed and installed again the apps. Money has been charged on my CC. So far I am still in the free version. I am using a tablet Samsung Galaxy Note...

Taylor

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Discover Tab Not Showing My Discover Weekly Playlist

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it doesnt show my Discover Weekly Playlist along with...

Roadie

Hi...I'm a Spotify Premium listener currently utlizing Spotify on an LG/Android Smartphone....The problem I'm noticing as of the past couple hours is when I click on Browse then the "Discover Tab" it...

Joe

Community Legend

404 Views

4 replies

0 likes

  • 404 Views
  • 4 replies
  • 0 likes

Partify / Spotify Party Mode

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

Newbie

I have a Samsung Galaxy S6 and I can't use the feature anymore to controll the music.

283 Views

0 replies

0 likes

  • 283 Views
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Can't download albums to offline mode help!!

Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?

Newbie

Spotify won't downlaod albums to ofline when i select downlaod. the bar  moves right than goes back to the left. any ideas?

Dnmielke

Newbie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Got family subscription instead of normal premium

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Newbie

Can I get refunded the difference? Or where do I go/ who do I talk to, to find out?

Joe

Community Legend

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

[Other] Ads

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about 3-4 songs there will be an ad. The ad plays then st...

Newbie

This isn't really an idea, but a question I hope y'all can help me with. I just updated Spotify and I have to restart Spotify everytime there is an ad because the ad plays over and over. After about ...

user-removed

Not applicable

458 Views

1 replies

0 likes

Other
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  • 1 replies
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Solved!! Cant logging to my spotify app

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com with my email address and new password no problem ...

Regular

Hi guys can anyone help,I am running on Android phone and I'm having problems entering my Spotify app downloaded from Play Store after a new password was asked for I can get into the main spotify.com...

Joe

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
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Music not available

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everytime I switch-off my phone (or restart the phone) tha...

Casual Listener

Hi everyone. Premium user from Barcelona. All my playlists and songs, albums... are storege in my SD Card. Changed recently my mobile Phone to a Galaxy S7 32gb plus 32gb Sd card. I've noticed everyti...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
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Spotify doesnt download all songs in the playlist

Hi guys,I have Spotify premium.When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why?Thanks in advance

Newbie

Hi guys, I have Spotify premium. When I try to download a playlist it downloads it but skips like 1 or 2 songs of the playlist. Why? Thanks in advance

mmcmatheus15

Gig Goer

580 Views

3 replies

0 likes

Premium
Spotify
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  • 3 replies
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having to download all songs every time I use Spotify

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot of data every time I download it is taking up to 250...

Regular

hi guys can you help everytime I use Spotify I have to go to My Playlist and download all songs every time I need to use my playlist this has happened to me 8 to 10 times and it is costing me a lot o...

445 Views

0 replies

0 likes

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Solved!! Unavailable song in my country or deleted?

Hello. I found the link in the web of Til The World Ends (Britney Spears, Kesha and Nicki Minaj) but I can't listen this track! https://open.spotify.com/album/7HVM870w6VP52qcDEbMftb Guys, can you say me if you can play this song and how can I save/li...

Visitor

Hello. I found the link in the web of Til The World Ends (Britney Spears, Kesha and Nicki Minaj) but I can't listen this track!   https://open.spotify.com/album/7HVM870w6VP52qcDEbMftb   ...

user-removed

Not applicable

2587 Views

2 replies

0 likes

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Can you reset "Recommended for you" on Spotify Running?

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app, every other song is hard rock metal (no offense to...

Music Fan

I usually only listen to Alternative/Indie Rock. Well my nephew used my phone the other day and played some Metalica, Montly Crue, Megadeth, etc for about a half hour. Now, on my Spotify running app,...

Dreadybear

Newbie

974 Views

1 replies

6 likes

  • 974 Views
  • 1 replies
  • 6 likes

Wont send

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some ?

Casual Listener

Used to be able to send songs not anymore for some reason. I'm still able to receive them. Pure stumped. Anyone shed some 💡?

Dezadery

Casual Listener

403 Views

2 replies

0 likes

  • 403 Views
  • 2 replies
  • 0 likes

Playlists playing in random order NO MATTER WHAT

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or the web player. It's driving me crazy. It's really i...

Newbie

I've tried suggestions from previous questions of a similar nature, but I cannot get my playlists to play in the order in which I have them in my playlists. Not on my android device, desktop app or t...

197 Views

0 replies

0 likes

  • 197 Views
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Move music from phone to spotify

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the songs to the computer and then put them on Spotify

Casual Listener

I know you can do it from the computer but i was wondering if i have fails that i downloaded straight from a website on my android phone, can i play those songs on spotify, or do i have to move the s...

222 Views

0 replies

0 likes

  • 222 Views
  • 0 replies
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Future Never gon lose

Can yall please put never gon lose again on Spotify please

Newbie

Can yall please put never gon lose again on Spotify please

sydneyhazelton

Casual Listener

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Playlist Radio autoplays after connecting to wifi

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming set to wifi only.It wastes my battery if I leave my ...

Visitor

I will pause my playlist, close out of Spotify, and when my phone connects to any wifi network the app starts autoplaying a playlist radio based on the last playlist I listened to. I have streaming s...

465 Views

0 replies

1 likes

autoplay
Radio
Troubleshooting
wifi
  • 465 Views
  • 0 replies
  • 1 likes