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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110369 Views

26 replies

3 likes

  • 110369 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222288 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222288 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578945 Views

79 replies

3 likes

  • 578945 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476916 Views

577 replies

40 likes

Account
Free
  • 476916 Views
  • 577 replies
  • 40 likes

Offline songs cutting off when going through a tunnel

I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again.I've tried putting Spotify in offline mode as well, but that doesn't work eith...

Newbie

I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again. I've tried putting Spot...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Clear library for restart

I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?

Newbie

I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

I $ spotify premium but it wont work for my android?

My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to begin with. Why? How do I get my music I know I've d...

Casual Listener

My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to b...

osornios

Spotify Star

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Can't recover playlists

I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!

Casual Listener

I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!

jakemoore2

Casual Listener

1329 Views

2 replies

0 likes

  • 1329 Views
  • 2 replies
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[Android][Running] The app

Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music

Casual Listener

Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music

Joe

Community Legend

767 Views

3 replies

0 likes

Android
Running
  • 767 Views
  • 3 replies
  • 0 likes

Actual Release dates of albums No Longer Appearing

Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an album's release date & year when having a certain a...

Roadie

Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an ...

Joe

Community Legend

1193 Views

2 replies

5 likes

  • 1193 Views
  • 2 replies
  • 5 likes

Can I bypass the login screen on app

The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to bypass this on the app, or make it flip??

Casual Listener

The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to byp...

2420 Views

0 replies

0 likes

  • 2420 Views
  • 0 replies
  • 0 likes

Why can't I find a specific podcast?

Hi,The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Newbie

Hi, The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Joe

Community Legend

1478 Views

2 replies

3 likes

  • 1478 Views
  • 2 replies
  • 3 likes

Certain songs won't play

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then that and a few other songs in that song's album won't...

Casual Listener

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then th...

Eremov

Casual Listener

728 Views

4 replies

1 likes

  • 728 Views
  • 4 replies
  • 1 likes

Solved!! Control from notification tray and lock screen

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into the app.

Casual Listener

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into...

Joe

Community Legend

834 Views

3 replies

1 likes

  • 834 Views
  • 3 replies
  • 1 likes

Android- App automatically logs out and deletes Downloads

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

Newbie

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Chromecast Audio streaming problem - Switching between tracks and no streaming

Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...

Casual Listener

Update 2016-10-23   Hi there,   I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...

kazuu4

Newbie

3321 Views

17 replies

7 likes

  • 3321 Views
  • 17 replies
  • 7 likes

[Android][Your Music] I cant save in SD

Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite having an installed SD card in my phone. (My phone is a Moto X Play) Plea...

Newbie

Well, i speak spanish, my english is bad but i´ll try to be clear.   I cant use my SD card to save a songs.   In the menu not appears the optión to be saved in the SD card. Despite havi...

Joe

Community Legend

575 Views

1 replies

0 likes

Android
Your Music
  • 575 Views
  • 1 replies
  • 0 likes

Favourites are gone.

For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix to this?

Casual Listener

For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix ...

Joe

Community Legend

802 Views

3 replies

0 likes

Deleted favourites
favourites playlist
Help
  • 802 Views
  • 3 replies
  • 0 likes

Solved!! Android 5.1.1 - Playlist pause when app in background

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...

Casual Listener

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...

KeetnaWilson

Casual Listener

1018 Views

4 replies

0 likes

  • 1018 Views
  • 4 replies
  • 0 likes

Music keeps disappearing

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone. But I check the storage and they are still taking ...

Newbie

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone....

CanadianHalifax

Newbie

802 Views

4 replies

2 likes

  • 802 Views
  • 4 replies
  • 2 likes

Luisacuellarff

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...

Newbie

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Followed Artists not the same on 2 devices

Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...

Casual Listener

Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...

mwood2356

Casual Listener

525 Views

2 replies

0 likes

  • 525 Views
  • 2 replies
  • 0 likes

Solved!! Creating a white theme for Android - icons, fonts etc..

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...

Visitor

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...

Joe

Community Legend

5221 Views

2 replies

0 likes

  • 5221 Views
  • 2 replies
  • 0 likes

Notification Bar

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.

Casual Listener

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...

Joe

Community Legend

1892 Views

3 replies

0 likes

  • 1892 Views
  • 3 replies
  • 0 likes