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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6766 Views

0 replies

7 likes

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Premium

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today" Well I did, received confirmation from bank that it went ...

Newbie

Ok, paid for premium a few hours ago and my service is worse than when I was on free!! Cannot list to the songs in my playlist in the order I want, keep getting the stupid "Join Premium Today"  ...

OviiiOne

Community Legend

346 Views

1 replies

0 likes

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Login Help

Hello, I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothing. Then i redownloaded the app and it wouldnt logg me in. ...

Newbie

Hello,  I have a samsung s7 and just this morning my spotify app says i went offline and i tried to load my computer spotfy and get the same thing. I went and tried restarting my app and nothin...

Zavor

Music Fan

348 Views

1 replies

0 likes

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Dropped all my songs

Opened up the app today and it has dropped all my songs and playlists.

Casual Listener

Opened up the app today and it has dropped all my songs and playlists.

Ahrdawg

Casual Listener

377 Views

3 replies

0 likes

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Please Help

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Newbie

I have Spotify Premium and it says I have no Internet connection but I'm on WiFi and I have 4G. The song will play for about 5 seconds and then stop. What do I do?

Zavor

Music Fan

412 Views

2 replies

0 likes

  • 412 Views
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Spotify for Games Consoles

He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?

Newbie

He desinstaldo e instalado de varias maneras y desde varios dispositivos y me sigue saliendo la version free...¿Alguien puede ayudarme?

212 Views

0 replies

0 likes

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timing problem on samsung s7

I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everything. A solution please

Casual Listener

I need your help. I use Spotify on my Samsung S7 edge. I sync offline on my SD card. The problem is that every time i restart my phone, everything is out of sync and i have to re-download everyt...

Yekeyac

Casual Listener

390 Views

3 replies

0 likes

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How to view android phone text messages on computer?

How to view android phone text messages on computer?

Regular

How to view android phone text messages on computer?

Joe

Community Legend

790 Views

6 replies

0 likes

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facebook error

Hey guys!My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify app the message "a facebook error occurred. Please try...

Newbie

Hey guys! My spotify account is linked to my facebook. Since logging out of my spotify app on my android smartphone on Saturday i am no more able to log in. Everytime i try to log in to my spotify a...

368 Views

0 replies

0 likes

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Too many suggested songs when listen an album

Hi thereWhen I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs".I know that I'm listen from a android cellphone, i know that I'm listen wit...

Casual Listener

Hi there When I'm trying to listen an album (undertale soundtrack), it's only let me to listen 2 or 3 songs from the album and then it hit me with 10 or more "suggested songs". I know that I'm list...

edbangershow

Roadie

576 Views

3 replies

1 likes

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Playlists desync after rebooting my phone

Hello, first of all, Sry for my english,I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have thousands songs to resync everytime I forget to rech...

Newbie

Hello, first of all, Sry for my english, I have big troubles with my spotify app on my Huawei p8 lite : when I reboot my phone or shut it down, all my playlists desync...it's horrible because I have...

216 Views

0 replies

0 likes

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No me va mi suscripcion premium

acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarjeta 4 veces me cobran 4 veces en la misma cuenta?

Casual Listener

acabo de hacerme premium y no me va... lo intente 4 veces y nada con la tarjeta y me llego el mensaje al movil de que se hizo el cobro y nada.. por cierto, al hacerlo 4 veces, es decir poner la tarje...

driveflanger

Community Legend

507 Views

3 replies

0 likes

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Solved!! Songs get randomly removed from My Songs, still available in Spotify, can be re-added

Hello, I've been having this issue for a while now: songs just randomly dissappear from my saved songs. However they're still in the system, I can re-save them the same way I did before (even selecting them from the same album I've originally did) an...

Casual Listener

Hello,   I've been having this issue for a while now: songs just randomly dissappear from my saved songs. However they're still in the system, I can re-save them the same way I did before (eve...

lol176

Casual Listener

1241 Views

3 replies

0 likes

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Sharing Playlist

I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someone help with this.

Newbie

I CAN NOT figure out how to make my playlist public. For instance my spouse follows me, but the playlist that I have created can not be seen when my profile is searched from another device. Can someo...

DasPeter

Community Legend

293 Views

1 replies

0 likes

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Solved!! Hijacking somebody's iPhone

Yesterday, I was listening to Spotify in my kitchen. A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this Device]" Meaning that my music from my Android (running the la...

Casual Listener

Yesterday, I was listening to Spotify in my kitchen.   A connection notification popped up, saying "Connected to Jasper's iPhone [then the normal options: Continue Listening, Listen on this De...

nokturnus

Casual Listener

1119 Views

4 replies

0 likes

serious issue
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Assinatura errada

Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato para corrigir isso

Newbie

Por favor, cotratei o serviço premium por 1,99 por três meses. Quando fui ver meu e-mail tinha uma mensagem que tinha contratado o plano Premium familiar, tem um engano. Por favor entre em contato pa...

OviiiOne

Community Legend

315 Views

1 replies

0 likes

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Spotify Premium Anmeldung

Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?

Newbie

Wollte mich über Rechnung Premium holen, jedoch kommt immer eine Fehlermeldung, dass ich ein Feld falsch hätte. Habe jedoch alle Angaben richtig. Was kann ich tun?

328 Views

0 replies

0 likes

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Wont play music

Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. My internet is working. Please help me, for I have u...

Regular

Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. M...

Joe

Community Legend

1397 Views

11 replies

0 likes

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Google Cast problems when skipping tracks

Generaly works ok but somewhat tempremental, so a few gripes(a) When skipping tracks quickly via the phone app, audio stops on the chromecast audio (CCA).. So the two systems become out of sync. Only way seem to be able to over come is to stop the ca...

Casual Listener

Generaly works ok but somewhat tempremental, so a few gripes (a) When skipping tracks quickly via the phone app,  audio stops on the chromecast audio (CCA).. So the two systems become out of sy...

Johnyb62

Casual Listener

959 Views

2 replies

4 likes

chromecast audio
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