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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118012 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237512 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598258 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490829 Views

581 replies

42 likes

Account
Free
  • 490829 Views
  • 581 replies
  • 42 likes

new phone..now not available in my country(ireland)?

Change phone..samsung s4...now unable to download the app..but have had a spotify account for a long time. .tried VPN...no Joy. .help!!!!!

Visitor

Change phone..samsung s4...now unable to download the app..but have had a spotify account for a long time. .tried VPN...no Joy. .help!!!!!

osornios

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Android skipping songs

Every once in ahwile, about every hour, spotify will skip to the next song in the middle of my current song. This does not happen on my computer. I have spotify premuim and have the songs downloaded to an sd card on a samsung j3.

Casual Listener

Every once in ahwile, about every hour, spotify will skip to the next song in the middle of my current song.  This does not happen on my computer.  I have spotify premuim and have the songs...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
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I Lost a Song

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

Regular

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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Auto Starting Android Bluetooth?

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meetings Spotify randomly stating up and sometimes playi...

Newbie

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meeti...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Question about downloaded songs

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

Newbie

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
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Not available

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

Newbie

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

kittycrinckles

Newbie

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Can't stream music, I can only play downloaded music

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. It doent matter if I have 4g or am on my home wifi. ...

Newbie

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. I...

583 Views

0 replies

0 likes

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No Frank on mobile.

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 songs are 'unavailable.' Deleted the app andhad to down...

Newbie

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 song...

Rambogram

Newbie

632 Views

1 replies

1 likes

  • 632 Views
  • 1 replies
  • 1 likes

Can only sort by Album but NOT artist

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image It works fine if I press "Albums" I am really stuck

Casual Listener

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image   It works fi...

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Recalled

Recalled

Newbie

Recalled

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
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Playlist the Song Title is different to the song playing.

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays the correct title.

Casual Listener

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays...

gavriyashar

Casual Listener

1199 Views

2 replies

1 likes

  • 1199 Views
  • 2 replies
  • 1 likes

Problem with starting songs from FB Messenger on Android

Hi! I'm having problem with opening songs via "Open" button in the Messenger App.After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blink of an eye (yes blink) I'm once again in Messenger. It is rea...

Newbie

Hi!   I'm having problem with opening songs via "Open" button in the Messenger App. After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blin...

867 Views

0 replies

0 likes

problem
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Solved!! Autostart on android

Hi, So I have been using spotify for a little, but noticed something recently. Spotify keeps automatically starting on my Android (HTC M8) phone after I close out. While this may not be a huge issue for some people, it bothers me when apps autostart ...

Casual Listener

Hi, So I have been using spotify for a little, but noticed something recently.  Spotify keeps automatically starting on my Android (HTC M8) phone after I close out.  While this may not be...

TallMartin

Regular

18357 Views

4 replies

0 likes

  • 18357 Views
  • 4 replies
  • 0 likes

Latest update : losing offline tracks EVERY DAY!!!!!!!

So the latest update 6.1.0.1088 armV7 that was released a few days ago.What a ****ing disaster.The disappearing-offline-music problem is actually WORSE!!!!! Like : I am having to redownload 40-50 tracks every ****ing day. Spotify premium - what a pat...

Roadie

So the latest update 6.1.0.1088 armV7 that was released a few days ago. What a ****ing disaster. The disappearing-offline-music problem is actually WORSE!!!!!  Like : I am having to redownloa...

woodandrew90

Roadie

883 Views

5 replies

0 likes

  • 883 Views
  • 5 replies
  • 0 likes

Sony srs hg1

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Regular

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Joe

Community Legend

2445 Views

11 replies

0 likes

  • 2445 Views
  • 11 replies
  • 0 likes

Spotify android tv

Bonjour j'ai un problème avec le téléchargement de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et il mon dit que spotify n'était plus sur Google play et j'...

Newbie

Bonjour j'ai un problème avec le téléchargement  de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et ...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
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Network Issues

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I will select a song and then turn off my screen and...

Newbie

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I...

390 Views

0 replies

0 likes

  • 390 Views
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Music wont play

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tried logging out multiple times and it still keeps ha...

Newbie

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tri...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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Spotify files are not playable

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently, all my offline songs I had downloaded were desync...

Newbie

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently...

Skiba

Newbie

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Spotify 14 days abroad

I live in the UK but after my travel in africa I can't access my acount

Visitor

I live in the UK but after my travel in africa I can't access my acount

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes