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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 32340 Views
  • 62 replies
  • 25 likes
  • 32340 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872567 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872567 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25185 Views
  • 3 replies
  • 0 likes
  • 25185 Views
  • 3 replies
  • 0 likes

App Didn't Close and Used All my Data

So it's pretty well exactly as the title states, but I shall elaborate. I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload a...

  • Casual Listener
  • So it's pretty well exactly as the title states, but I shall elaborate.   I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my p...
  • Cuckboy
  • Casual Listener
  • 471 Views
  • 5 replies
  • 0 likes
  • 471 Views
  • 5 replies
  • 0 likes

Mo - bill ?????

I don't have premium at the moment so I g­et the adds.My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-billWhat the **bleep** is mo bill ?­This sounds like mongul.­Which is a name for Down syndrome ­or an a...

  • Newbie
  • I don't have premium at the moment so I g­et the adds. My complaint is on one of the commercial­s it says you can get premium adds free e­ven on mo-bill What the **bleep** is mo bill ?­ This sound...
  • osornios
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Track not available

I have the premium family account and me and my girl both have spotify on Android.On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play the same song.. any ideas how to fix this?

  • Regular
  • I have the premium family account and me and my girl both have spotify on Android. On some tracks she gets an error "track not available" and is not able to play the song. But I can play can play ...
  • Kuipie
  • Regular
  • 334 Views
  • 2 replies
  • 0 likes
  • 334 Views
  • 2 replies
  • 0 likes

Solved!! Crossfade songs

Hi guys!The crossfade effect isn't working in offline mode. Can you help me please?

  • Regular
  • Hi guys! The crossfade effect isn't working in offline mode. Can you help me please?
  • Joe
  • Community Legend
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

I lost my account

I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other ones that don't work but I keep trying to redo my pa...

  • Newbie
  • I have more than one account under several similar names and I cannot find the one that has my premium account with all my playlist it is still activated but I am also trying to eliminate the other o...
  • osornios
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Horrible update [0.8.8]

Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation

  • Casual Listener
  • Since I updated my Spotify I can't listen to any of my music or use the search box ....Its been going on for a couple of days do anyone know what Spotify is doing to correct the situation
  • Joe
  • Community Legend
  • 424 Views
  • 7 replies
  • 0 likes
  • 424 Views
  • 7 replies
  • 0 likes

Spotify gift Card

I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have it and I'm not on premium. How do I fix this?

  • Newbie
  • I followed the steps it takes to use the gift card on the site and when I put it in it said I now have premium, it sent me the email and everything. But when I got onto Spotify it said I don't have i...
  • Joe
  • Community Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Unable to delete folders on android app

Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. So frustrating.... I've also just realised I may ha...

  • Casual Listener
  • Please help. I think my playlists are corrupted. I have empty folders showing on the Android app on all android devices that I can not delete. They do not show on desktop. How can I get rid of them. ...
  • youngy250
  • Casual Listener
  • 744 Views
  • 2 replies
  • 0 likes
  • 744 Views
  • 2 replies
  • 0 likes

Cant login

I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.

  • Newbie
  • I'm on my Samsung note 4 phone and I can't login, but on other devices and computer I can login.
  • Joe
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Downloading Music - Samsung

So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinstaling the app, clearing all kinds of caches and als...

  • Casual Listener
  • So I cannot download music on my S7 Edge anymore, since around 2 days ago... I've tried everything, but none of the Solutions, even the Samsung specific ones, seem to work at all. I have tried reinst...
  • Joe
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Offline downloading

If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.

  • Newbie
  • If I try to download all of my songs the hour after that it works fine and if I try a few days later, it won't work. It stays loading. Somebody solutions? I have a Lg Leon with android 5.
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Samsung Multiroom App not recognising Spotify Connect

Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781. Both apps downloaded from Play Store.I have lost Spotify Connect integration with multiroom app. I can see the multiroom sp...

  • Casual Listener
  • Running Samsung Multiroom app version 3.2.18 on a Samsung Tab S running Android 5.0.2. Version of Spotify on Tab is 5.7.0.781.  Both apps downloaded from Play Store. I have lost Spotify Connect...
  • peterast
  • Casual Listener
  • 2357 Views
  • 2 replies
  • 2 likes
  • 2357 Views
  • 2 replies
  • 2 likes

Spotify keeps starting automatically in car when using Skype, Viber, Whatsapp.

Hello guys, I am using spotify on my Samsung S7 running Android 6.0.1. I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music. It is a BMW F30 3-series standard audio system. Now the problem is t...

  • Newbie
  • Hello guys,   I am using spotify on my Samsung S7 running Android 6.0.1.   I connect my phone via Bluetooth to my car's audio system to call handsfree and to listen to my Spotify music....
  • 1472 Views
  • 0 replies
  • 2 likes
  • 1472 Views
  • 0 replies
  • 2 likes

Solved!! No bass when playing over bluetooth speakers

HiWhen connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first quarter of a second pumps full bass, but then snipps off...

  • Casual Listener
  • Hi When connecting my Samsung Galaxy S5 to my Philips HTL6140 speakers Spotify "cuts" the bass from the song a split of a second in to the track. Also when jumping forward in the track the first q...
  • zachary246
  • Newbie
  • 12634 Views
  • 2 replies
  • 0 likes
  • 12634 Views
  • 2 replies
  • 0 likes

waiting to download

Am premium spotify user. have a Huawei P8. Has been working flawlessly for months. now when I'm trying to update playlists screen sticks at 'waiting to download'. Have followed all instructions on this page...https://community.spotify.com/t5/Help-And...

  • Casual Listener
  • Am premium spotify user. have a Huawei P8. Has been working flawlessly for months. now when I'm trying to update playlists screen sticks at 'waiting to download'. Have followed all instructions on th...
  • Joe
  • Community Legend
  • 218 Views
  • 3 replies
  • 0 likes
  • 218 Views
  • 3 replies
  • 0 likes

Spotify auf 2 Geräten nutzen

Hallo, ich nutze Spotify Premium auf dem Samsung Galaxy s6 (interner Speicher) und auf dem alten Galaxy s2 (externer Speicher, der aber von Spotify nicht zum Speichern erkannt wird). Meine Frage ist: Kann ich Playlists auf dem S2 (externe Speicherkar...

  • Newbie
  • Hallo,   ich nutze Spotify Premium auf dem Samsung Galaxy s6 (interner Speicher) und auf dem alten Galaxy s2 (externer Speicher, der aber von Spotify nicht zum Speichern erkannt wird).  ...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Incorrect track titles

I couldn't find the right place for this, and Spotify doesn't seem to have an option to contact them - but Queens of the Stone Age - Songs for the Deaf(international explicit version) has the track names wrong - I was listening to first it giveth and...

  • Newbie
  • I couldn't find the right place for this, and Spotify doesn't seem to have an option to contact them - but Queens of the Stone Age - Songs for the Deaf(international explicit version) has the track n...
  • Joe
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Please Fix Audiographic Map Of The World

Hi...I'm a Spotify Premium member & are currently utilizing an LG Android/Smartphone device..The problem I am experiencing is that when I click on the Audiographic Musical Map Of The World to see what are countries are listening too ..when the map ap...

  • Roadie
  • Hi...I'm a Spotify Premium member & are currently utilizing an LG Android/Smartphone device..The problem I am experiencing is that when I click on the Audiographic Musical Map Of The World to see...
  • Joe
  • Community Legend
  • 295 Views
  • 6 replies
  • 0 likes
  • 295 Views
  • 6 replies
  • 0 likes

Payments

I cannot make my payment and its killing me. I had to change my debit card info and now it wont take the new info. Help. I have verified all info. Address and debit card # and it wont work. I called my back and they said its spotify who is reverting ...

  • Newbie
  • I cannot make my payment and its killing me. I had to change my debit card info and now it wont take the new info. Help. I have verified all info. Address and debit card # and it wont work. I called ...
  • Joe
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!! Closes if i click anything

I open spotify, but i try to click menu, or anything for that matter, it close the app. Just got a new phone, but still works on old device

  • Newbie
  • I open spotify, but i try to click menu, or anything for that matter, it close the app. Just got a new phone, but still works on old device
  • Joe
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes