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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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Viktor_k83

Casual Listener

209478 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209478 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

558815 Views

78 replies

3 likes

  • 558815 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461887 Views

575 replies

39 likes

Account
Free
  • 461887 Views
  • 575 replies
  • 39 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

Newbie

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

emilymayirwin

Newbie

9026 Views

16 replies

15 likes

Android 6.0
marshmallow
sd card
  • 9026 Views
  • 16 replies
  • 15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

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Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever.  But now i have the following pro...

monuza

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Composer

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...

345 Views

0 replies

0 likes

  • 345 Views
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  • 0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

Regular

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...

bmfc1

Regular

876 Views

2 replies

0 likes

Favorite Songs
Playlists
Recently Played
suggestions
  • 876 Views
  • 2 replies
  • 0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Casual Listener

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device.    I lock the phone when music is playing, app is on top and "My Music" screen is active (o...

Decoded

Casual Listener

2437 Views

1 replies

0 likes

Android 6.0
lock screen
marshmallow
Nexus 5
Widget
  • 2437 Views
  • 1 replies
  • 0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Casual Listener

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...

Ty27tp

Casual Listener

1005 Views

5 replies

0 likes

  • 1005 Views
  • 5 replies
  • 0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

Newbie

Hi Spotify Com,   The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Sign Up For Premium - Cant Login

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're right. Can now no longer sign in my phone either. T...

Newbie

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're ...

823 Views

0 replies

0 likes

  • 823 Views
  • 0 replies
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Pressing the watch now button and not working.

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

Casual Listener

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

513 Views

0 replies

0 likes

  • 513 Views
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Turns off

After a couple songs the music stops even mid songs

Casual Listener

After a couple songs the music stops even mid songs

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Battery Drain

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a premium member). Why is this app absolutely eating my ...

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I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a pre...

navaira

Roadie

1744 Views

4 replies

1 likes

  • 1744 Views
  • 4 replies
  • 1 likes

Lost all offline data!!!

I just lost all my offline data it said because I used more than 3 offline device.Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2016)All my downloaded data has been removed. It's rea...

Newbie

I just lost all my offline data it said because I used more than 3 offline device. Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Switch

How can I do to have two devices playing music at the same time on my spotify account?

Newbie

How can I do to have two devices playing music at the same time on my spotify account?

Joe

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Spotify App pretends I'd be offline

Hi.My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends I'd be offline though I'm surfing and using Whatsapp etc. sim...

Newbie

Hi. My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment.   My problem is that the Spotify App pretends...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Can`t share songs.

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app it did not help.

Casual Listener

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app...

Eirinmaaso

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

All my playlists are gone

All my playlists are gone.. how do i get them back? Not deleted.

Casual Listener

All my playlists are gone.. how do i get them back? Not deleted.

Xzoron

Casual Listener

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Issues with Offline syncing

Hi So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't work now.1. Adding custom music to my Spotify Android app...

Casual Listener

Hi 🙂 So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

NO PUEDO ESCUCHAR CANCIONES IMPORTADAS

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando para descargar". Soluciones por favor.

Newbie

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando p...

582 Views

0 replies

1 likes

  • 582 Views
  • 0 replies
  • 1 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Newbie

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Spotify

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

cplancaster

Casual Listener

5929 Views

10 replies

2 likes

  • 5929 Views
  • 10 replies
  • 2 likes