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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410785 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8974 Views

0 replies

7 likes

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Help please - sony z5 compact - latest Android version 6.0.1 - spotify stops everytime

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and i cant remember that i changed something in spotify...

Newbie

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and ...

Todesursache

Newbie

704 Views

1 replies

0 likes

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Songs going grey...

So I've googled and found the 'delete and reinstall' solutions which haven't worked.I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the album(S) turns grey and I have to switch back to online m...

Visitor

So I've googled and found the 'delete and reinstall' solutions which haven't worked. I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the al...

475 Views

0 replies

0 likes

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remove linked fb account

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Casual Listener

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Joe

Community Legend

535 Views

4 replies

0 likes

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Crasheo de la app y desaparicion de canciones

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que volver a entrar. Además, si desactivo los datos, canci...

Casual Listener

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que vol...

lrbis

Casual Listener

549 Views

2 replies

1 likes

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[Android]Can't download playlist using mobile data

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't download using mobile data, the spotify will always...

Casual Listener

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't ...

jvic96

Casual Listener

627 Views

4 replies

0 likes

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Unable to open app

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting"ive tried uninstalling and installing it again but still not working.

Newbie

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting" ive tried uninstalling and...

349 Views

0 replies

0 likes

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Solved!!Superuser Contribution Cannot re-install Spotify app on Android.

Hello.I have looked on FAQ's and forum and cannot find this question already asked.How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already in use.I have Huawei Y360, Android 4.4.2, Build VER. A.I...

Casual Listener

Hello. I have looked on FAQ's and forum and cannot find this question already asked. How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already...

Bigbelliedbob

Casual Listener

1804 Views

3 replies

0 likes

Android.
Help
huawei
Re-install
Y360
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Spotify starting every time my phone connects to bluetooth

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tell me there is a way to stop this as it's driving me...

Casual Listener

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tel...

k2u

Regular

1776 Views

5 replies

1 likes

Automatically opens spotify
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Galaxy S7 not downloading on wifi

Hello,My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi.I tried to remove the app, the data and it still doesnt work. Does anyone have the same problem?T...

Casual Listener

Hello, My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi. I tried to remove the app, the data an...

Drdias-br

Casual Listener

392 Views

1 replies

0 likes

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Sort by newest first

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing that this list will turn up with the oldest tracks ...

Casual Listener

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing ...

Joe

Community Legend

2589 Views

3 replies

0 likes

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Se borran canciones

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

Newbie

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

265 Views

0 replies

0 likes

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My songs and playlists don't play - but the crappy ones on the Spotify home page do

I have a Spotify Premium account. On my laptop I created a singl playlist of some 230 songs. I went to my car radion (Insane Jeep Audio JK1001) and downloaded the Spotify app and logged on. I made sure the storage settings were to SD card and I downl...

Newbie

I have a Spotify Premium account. On my laptop I created a singl playlist of some 230 songs. I went to my car radion (Insane Jeep Audio JK1001) and downloaded the Spotify app and logged on. I made su...

320 Views

0 replies

0 likes

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Htc desire 500

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

Casual Listener

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

krizanac91

Casual Listener

400 Views

2 replies

0 likes

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Download disappeared

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am having to download them all again...why? Fortunate...

Casual Listener

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am...

gooseglenn

Casual Listener

329 Views

2 replies

0 likes

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How long with out connection ?

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise the account ? Obviously he won't be able to connect o...

Newbie

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise th...

Joe

Community Legend

284 Views

1 replies

0 likes

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My downloaded music removes itself randomly and then I have to re download it

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see that lots of albums and songs arent downloaded it ...

Newbie

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see...

239 Views

0 replies

0 likes

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Phone purchased in UAE won't download Spotify in Australia

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

Casual Listener

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

taherehs

Casual Listener

613 Views

2 replies

0 likes

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Song is broken because of deleting mp3 on mobile

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure what was going to happen when I'd delete them.So at...

Casual Listener

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure ...

Julius_21

Casual Listener

485 Views

2 replies

0 likes

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Songs being Undownloaded

Hi there,I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to wait until I'm back on a WiFi network to re-download...

Casual Listener

Hi there, I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to...

osornios

Spotify Star

322 Views

1 replies

0 likes

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unable to change where music is saved to on htc one e9

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

Casual Listener

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

marshallinch

Casual Listener

306 Views

2 replies

0 likes

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