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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375430 Views

541 replies

34 likes

Account
Free
  • 375430 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

  • 7525 Views
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  • 7 likes

Phone purchased in UAE won't download Spotify in Australia

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

Casual Listener

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

taherehs

Casual Listener

593 Views

2 replies

0 likes

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Song is broken because of deleting mp3 on mobile

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure what was going to happen when I'd delete them.So at...

Casual Listener

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure ...

Julius_21

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
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Songs being Undownloaded

Hi there,I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to wait until I'm back on a WiFi network to re-download...

Casual Listener

Hi there, I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to...

osornios

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

unable to change where music is saved to on htc one e9

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

Casual Listener

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

marshallinch

Casual Listener

279 Views

2 replies

0 likes

  • 279 Views
  • 2 replies
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Not playing Spotify Landmark: Metallica

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes.If I try my iPad it says spotify cannot open this type of link.I have update both devices to their latest bersion and also the latest version of Spotify.Ipad mini2...

Visitor

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes. If I try my iPad it says spotify cannot open this type of link. I have update both devices to their latest be...

danhoward

Casual Listener

1020 Views

8 replies

1 likes

  • 1020 Views
  • 8 replies
  • 1 likes

Spotify keine internetverbindung mit meinem Handy

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

Newbie

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

9148564115

Newbie

1682 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Music unavailable for download; do hav primium acct

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says that the internet is unavailable and theirfore so i...

Newbie

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says ...

391 Views

0 replies

0 likes

  • 391 Views
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  • 0 likes

local file unavailable on android

so i wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on the pc but are greyed out on the phone (other than a few ...

Newbie

so i  wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on ...

292 Views

0 replies

0 likes

  • 292 Views
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I cant pick specific songs

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify premium. Please help!

Newbie

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify ...

kbrooksc

Community Legend

305 Views

1 replies

0 likes

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Android & Desktop Ads Locking Bug

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed. If you try to do some other task in the app, you are warned that it will start once the ad has finished bu...

Newbie

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed.  If you try to do some other task in the app, you ...

vickythestrange

Regular

749 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Playlist play wrong order..

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange.No matter what song i play the next one is always the first one in my list and then the order is played correct (1 2 ...

Newbie

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange. No matter what song i play the next one is always the first one ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Very slow app

Hello! Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device linked. Brief description of the issue: The app loads and in...

Visitor

Hello!   Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device ...

767 Views

0 replies

0 likes

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Spotify Mini Player Concept

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the button to add a track to my queue I end up playing i...

Newbie

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the b...

281 Views

0 replies

0 likes

  • 281 Views
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No album access!

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing loads. Also I cannot save any albums. Nowhere near 10...

Newbie

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing lo...

kbrooksc

Community Legend

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
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Solved!! Crossfading doesn't work with Playlist synchronized with windows client

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to the phone) the crossfading just doesn't work prope...

Casual Listener

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to...

Thyranus

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
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Display local files in artists on Android

Hello,I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone.It worked, I can hear these tracks when going on mobile to that playlist, or by going in my Library and the tracks subdivision...

Regular

Hello, I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone. It worked, I can hear these tracks when going on mobile to that playlis...

Storm1906

Regular

595 Views

2 replies

0 likes

Android
Local tracks
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Solved!! Local files

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried making a playlist with local files and sync it like th...

Regular

Hey, so syncing the files isnt working at all anymore. Both my pc and my mobile (samsung Galaxy S6) were on the same network. I tried reinstalling the spotify app, still doesnt work. I also tried mak...

user-removed

Not applicable

1247 Views

5 replies

0 likes

local files
syncing
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  • 5 replies
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Canciones y/o Albums desaparecen.

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si no hubiesen existido ni en Mi Música ni en el Arti...

Casual Listener

Saludos!!! Me explico: canciones y álbum que había descargado(guardado) ya no se reproducen, y al buscarlo en el artista tampoco aparecen y por ende no permite descargarlos ni escucharlos; es como si...

Jerry003

Casual Listener

1515 Views

4 replies

2 likes

  • 1515 Views
  • 4 replies
  • 2 likes

Problemas con las canciones descargadas

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuchar sin conexión. Si alguien sabe la solución se lo...

Newbie

Tengo Spotify premium hace aproximadamente un mes y todo bien hasta el momento pero hoy me encontré con que se me habían eliminado tooooodas las canciones que había descargado, así que no puedo escuc...

390 Views

0 replies

0 likes

  • 390 Views
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Spotify controls on lockscreen

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

Casual Listener

I just switched from iphone to android and am not able to see album art and change music from locksceeen ... am I missing something? ??

juanjosalazar

Regular

8428 Views

12 replies

2 likes

Lockscreen control
  • 8428 Views
  • 12 replies
  • 2 likes