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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110360 Views

26 replies

3 likes

  • 110360 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222270 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222270 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578917 Views

79 replies

3 likes

  • 578917 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476900 Views

577 replies

40 likes

Account
Free
  • 476900 Views
  • 577 replies
  • 40 likes

Not available

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

Newbie

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

kittycrinckles

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Can't stream music, I can only play downloaded music

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. It doent matter if I have 4g or am on my home wifi. ...

Newbie

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. I...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
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No Frank on mobile.

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 songs are 'unavailable.' Deleted the app andhad to down...

Newbie

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 song...

Rambogram

Newbie

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Can only sort by Album but NOT artist

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image It works fine if I press "Albums" I am really stuck

Casual Listener

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image   It works fi...

Joe

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Recalled

Recalled

Newbie

Recalled

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Playlist the Song Title is different to the song playing.

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays the correct title.

Casual Listener

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays...

gavriyashar

Casual Listener

1188 Views

2 replies

1 likes

  • 1188 Views
  • 2 replies
  • 1 likes

Problem with starting songs from FB Messenger on Android

Hi! I'm having problem with opening songs via "Open" button in the Messenger App.After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blink of an eye (yes blink) I'm once again in Messenger. It is rea...

Newbie

Hi!   I'm having problem with opening songs via "Open" button in the Messenger App. After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blin...

850 Views

0 replies

0 likes

problem
  • 850 Views
  • 0 replies
  • 0 likes

Solved!! Autostart on android

Hi, So I have been using spotify for a little, but noticed something recently. Spotify keeps automatically starting on my Android (HTC M8) phone after I close out. While this may not be a huge issue for some people, it bothers me when apps autostart ...

Casual Listener

Hi, So I have been using spotify for a little, but noticed something recently.  Spotify keeps automatically starting on my Android (HTC M8) phone after I close out.  While this may not be...

TallMartin

Regular

18303 Views

4 replies

0 likes

  • 18303 Views
  • 4 replies
  • 0 likes

Latest update : losing offline tracks EVERY DAY!!!!!!!

So the latest update 6.1.0.1088 armV7 that was released a few days ago.What a ****ing disaster.The disappearing-offline-music problem is actually WORSE!!!!! Like : I am having to redownload 40-50 tracks every ****ing day. Spotify premium - what a pat...

Roadie

So the latest update 6.1.0.1088 armV7 that was released a few days ago. What a ****ing disaster. The disappearing-offline-music problem is actually WORSE!!!!!  Like : I am having to redownloa...

woodandrew90

Roadie

869 Views

5 replies

0 likes

  • 869 Views
  • 5 replies
  • 0 likes

Sony srs hg1

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Regular

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Joe

Community Legend

2392 Views

11 replies

0 likes

  • 2392 Views
  • 11 replies
  • 0 likes

Spotify android tv

Bonjour j'ai un problème avec le téléchargement de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et il mon dit que spotify n'était plus sur Google play et j'...

Newbie

Bonjour j'ai un problème avec le téléchargement  de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et ...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
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Network Issues

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I will select a song and then turn off my screen and...

Newbie

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Music wont play

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tried logging out multiple times and it still keeps ha...

Newbie

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tri...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Spotify files are not playable

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently, all my offline songs I had downloaded were desync...

Newbie

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently...

Skiba

Newbie

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Spotify 14 days abroad

I live in the UK but after my travel in africa I can't access my acount

Visitor

I live in the UK but after my travel in africa I can't access my acount

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
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Continuous volume change on every song

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off, no difference. My equalizer is set to "Normal" (Samsung...

Casual Listener

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off,...

ThomJV

Casual Listener

760 Views

2 replies

0 likes

  • 760 Views
  • 2 replies
  • 0 likes

Songs not playing???

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any song from it, the song immediately skipped before one...

Newbie

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any so...

701 Views

0 replies

1 likes

  • 701 Views
  • 0 replies
  • 1 likes

Playback stops, then my phone becomes unresponsive

Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone becomes unresponsive. I turn it off and try to restart it...

Regular

Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone become...

takesolace

Regular

1252 Views

9 replies

0 likes

  • 1252 Views
  • 9 replies
  • 0 likes

Always autoplays

I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spotify to stop this, it doesn't not happen with Pando...

Newbie

I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spo...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes