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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193857 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193857 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535040 Views

78 replies

3 likes

  • 535040 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438150 Views

565 replies

37 likes

Account
Free
  • 438150 Views
  • 565 replies
  • 37 likes

Battery Drain

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a premium member). Why is this app absolutely eating my ...

Casual Listener

I have a brand spanking new Galaxy S7, with a huge 3000mAh battery. I thought I'd listen to some music for 30 mins, to find my battery had drained by 12%, whist using the 'offline' feature (I'm a pre...

navaira

Roadie

1660 Views

4 replies

1 likes

  • 1660 Views
  • 4 replies
  • 1 likes

Lost all offline data!!!

I just lost all my offline data it said because I used more than 3 offline device.Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2016)All my downloaded data has been removed. It's rea...

Newbie

I just lost all my offline data it said because I used more than 3 offline device. Actually I only use 1 device and it was used online and offline all the time, that's my Android phone (samsung a5 2...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Switch

How can I do to have two devices playing music at the same time on my spotify account?

Newbie

How can I do to have two devices playing music at the same time on my spotify account?

Joe

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify App pretends I'd be offline

Hi.My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment. My problem is that the Spotify App pretends I'd be offline though I'm surfing and using Whatsapp etc. sim...

Newbie

Hi. My Name is Lisa and I got my Spotify (Premium) via drei Austria. Just phoned there and they couldn't help me with anything beside my payment.   My problem is that the Spotify App pretends...

441 Views

0 replies

1 likes

  • 441 Views
  • 0 replies
  • 1 likes

Can`t share songs.

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app it did not help.

Casual Listener

Do not get the alternative share and post to, instead i get a menu with facebook, messenger, mail etc. And when i go to messages i get kiced out! This is on my android fone. I have reinstaled the app...

Eirinmaaso

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

All my playlists are gone

All my playlists are gone.. how do i get them back? Not deleted.

Casual Listener

All my playlists are gone.. how do i get them back? Not deleted.

Xzoron

Casual Listener

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Issues with Offline syncing

Hi So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't work now.1. Adding custom music to my Spotify Android app...

Casual Listener

Hi 🙂 So I'm having trouble with two things, as listed below. I've been doing this for a while now and it's worked fine before but I recently upgraded to Android 6.0 and for some reason, it won't ...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

NO PUEDO ESCUCHAR CANCIONES IMPORTADAS

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando para descargar". Soluciones por favor.

Newbie

He importado canciones desde el disco duro de mi computador. Creé la nueva lista de reproducción, he intente descargar las canciones en mi telefono, pero no resulta. Aparece un constante "Esperando p...

570 Views

0 replies

1 likes

  • 570 Views
  • 0 replies
  • 1 likes

No pause button gear fit2

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the play back as music continues to play. I reinstalled th...

Newbie

When I am playing music through the spotify app via my phone I do not get a pause button on the Spotify app on the gear fit 2. I only see a play button. Touching the play button dosent effect the pla...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

Android App Skips Songs

Hi, I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below mentioned: 1) It skipps songs continuously, until reaches end of pl...

Spotify

Hi,   I have installed Spotify 0.5.8.27 version on HTC One X+. For offline playlist after about 20 minutes (the time changes everytime) the app goes crazy! It does one or many of below menti...

cplancaster

Casual Listener

5702 Views

10 replies

2 likes

  • 5702 Views
  • 10 replies
  • 2 likes

Same Songs on random after half an hour

Good Evening,I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But after a while, mainly after half an hours he repeats t...

Newbie

Good Evening, I just bought Spotify Premium because I wanted to listen to my 1000+ Songs on my way to work. Everything worked fine, I downloaded all songs and now I can listen to them offline. But a...

osornios

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Offline Playlist use RAM on Android systems?

Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks

Casual Listener

Does Spotify use so much RAM on Android systems for the Offline Playlists ? Can I set the external sd card for it ? Thanks

rtu96

Music Fan

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

sd card

I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify

Newbie

I have a Samsung j5 want to put music on sd card but no option for it in settings on spoitify

Joe

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Spotify Connect and Panasonic Viera TV Issues

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android). My Panasonic Viera TV does not show up as an option for streaming. Is this a common issue? My other devices show up.

Newbie

So I recently upgraded to premium for the purpose of being able to use Spotify Connect on my devices at home (I have an android).  My Panasonic Viera TV does not show up as an option for streami...

toriskogen

Casual Listener

51286 Views

4 replies

7 likes

Connect
Panasonic
Viera
  • 51286 Views
  • 4 replies
  • 7 likes

Help forgot nickname and password

Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So maybe spotify administratos can remind my account nickn...

Casual Listener

Hello, I got premium spotify for 6 months because I got new plan from Omnitel. I saw that spotify is changed and thought it is broken, so I reisntalled it, and forgot my nicknamw I was using. So mayb...

NEutyl

Casual Listener

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Duvida! Conta premium

Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu comprei depois que acabar o 7 dias, se acomula ou não...

Casual Listener

Possuo 7 dias de premium gratis par teste, pretendo comprar premium 1 mês via boleto bancário, minha duvida é se eu pagar premium antes de acabar o 7 dias gratis, vai começar a contar 1 mês que eu co...

286 Views

0 replies

0 likes

  • 286 Views
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  • 0 likes

Play all songs from an artist is not working anymore

Hello everyone! Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played. Even with the repeat option activated. When this will be fixed? App...

Casual Listener

Hello everyone!   Using Spotify on Android before I clicked the first song of the popular list and all the artist's songs were played but a while that only 10 popular songs are played.&nb...

345 Views

0 replies

1 likes

  • 345 Views
  • 0 replies
  • 1 likes

Running playlists crash app on Nexus 5

I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The steps/min screen comes up, and regardless of whether...

Newbie

I have had Spotify for about a year. I like to use pre-populated running playlists. In the last month or two, I can no longer use them. I get the prompt where it is looking for my running pace. The s...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Change Country Add

I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spotify are really poor and repetitive. I didn't had a ...

Newbie

I want to change the language of the ads of my Spotify. Couldn't it be better if you could chose in what language you want your ads? I have a huge issue due to the fact that the Colombian Ads of Spot...

Joe

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!! 'Shuffle Play' only option. How do I remove it?

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get them to play is by tapping the 'Shuffle Play' button....

Regular

I am a Premium member and I don't want albums / playlists to be played in shuffle mode by default. Please can someone help me with switching it off / removing it. At the moment the only way to get th...

Tagemeister

Casual Listener

2287 Views

3 replies

1 likes

  • 2287 Views
  • 3 replies
  • 1 likes