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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386636 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8026 Views

0 replies

7 likes

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Htc desire 500

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

Casual Listener

Hi, I use htc desire 500 dual sim. I dont know why but I cant make any call or receive calls, also every app I download can not be opened. Please help or i will sell this **bleep**.

krizanac91

Casual Listener

379 Views

2 replies

0 likes

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Download disappeared

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am having to download them all again...why? Fortunate...

Casual Listener

I opened up my spotify app on my Samsung galaxy note3 on Thursday and for the first time in a year or more it asked me to log in...logged in and all my downloads for listening offline were gone. I am...

gooseglenn

Casual Listener

291 Views

2 replies

0 likes

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How long with out connection ?

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise the account ? Obviously he won't be able to connect o...

Newbie

My Dad works at sea for six weeks at a time and is planning to take his phones with his downloaded Spotify music on it. How long can your device be offline before it wants to connect and authorise th...

Joe

Community Legend

265 Views

1 replies

0 likes

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My downloaded music removes itself randomly and then I have to re download it

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see that lots of albums and songs arent downloaded it ...

Newbie

please help this has been happening to me ever since i got spotify and it has been quite annoying but lately its been happening a lot. When i leave my house and then i go to listen to music and i see...

230 Views

0 replies

0 likes

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Phone purchased in UAE won't download Spotify in Australia

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

Casual Listener

I'm unable to download Spotify from the Play Store in Australia on an Android phone purchased in the UAE. Can anybody help? THANK YOU!

taherehs

Casual Listener

601 Views

2 replies

0 likes

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Song is broken because of deleting mp3 on mobile

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure what was going to happen when I'd delete them.So at...

Casual Listener

So my problem is: My phone informed me about that I've got like 20 tracks downloaded on my phone as MP3 from my playlists. I just thought "Why do I need those? I can save some MB." but I wasn't sure ...

Julius_21

Casual Listener

462 Views

2 replies

0 likes

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Songs being Undownloaded

Hi there,I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to wait until I'm back on a WiFi network to re-download...

Casual Listener

Hi there, I travel across my state to visit family multiple times a year and recently I've been having trouble in that all my downloaded songs, about 1.6k, will uninstall from my phone and I have to...

osornios

Spotify Star

308 Views

1 replies

0 likes

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unable to change where music is saved to on htc one e9

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

Casual Listener

My new phone HTC One e9 is unable to change destination for saving music and it's a bit of an annoyance just wondering if anyone else has this problem?

marshallinch

Casual Listener

287 Views

2 replies

0 likes

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Not playing Spotify Landmark: Metallica

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes.If I try my iPad it says spotify cannot open this type of link.I have update both devices to their latest bersion and also the latest version of Spotify.Ipad mini2...

Visitor

I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes. If I try my iPad it says spotify cannot open this type of link. I have update both devices to their latest be...

danhoward

Casual Listener

1046 Views

8 replies

1 likes

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Spotify keine internetverbindung mit meinem Handy

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

Newbie

Hallo, seit Freitag kommt die Meldung Spotify offline. Das mobile Internet ist aber aktiviert. Neustart probiert, Programm neu installiert, keine Besserung. Das Gerät ist ein samsung s3 mini.

9148564115

Newbie

1707 Views

4 replies

0 likes

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Music unavailable for download; do hav primium acct

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says that the internet is unavailable and theirfore so i...

Newbie

I have paid for a primium account, and have downloaded some songs, but it appears that the music is only available for a short amount of time. Often times, which I try to access the library, it says ...

395 Views

0 replies

0 likes

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local file unavailable on android

so i wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on the pc but are greyed out on the phone (other than a few ...

Newbie

so i  wanted to transfer my local files from my linux computer to my android phone .i made a playlist and tried to sync it with the phone which has android version 6 (marshmallow).files play on ...

303 Views

0 replies

0 likes

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I cant pick specific songs

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify premium. Please help!

Newbie

On my Samsung Galaxy S4, I can't pick specific songs that I want to listen to. I have to press shuffle play. But, on my friends apple devices they can play specific songs and they don't have spotify ...

kbrooksc

Community Legend

323 Views

1 replies

0 likes

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Android & Desktop Ads Locking Bug

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed. If you try to do some other task in the app, you are warned that it will start once the ad has finished bu...

Newbie

Heya, I've noticed lately; first on Android, now on Desktop, that your ads service is sometimes not registering that the ad has been completed.  If you try to do some other task in the app, you ...

vickythestrange

Regular

788 Views

3 replies

3 likes

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Playlist play wrong order..

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange.No matter what song i play the next one is always the first one in my list and then the order is played correct (1 2 ...

Newbie

When i control Spotify on my tablet that is contected to my amp and speakers via my smartphone one of my playlists is acting strange. No matter what song i play the next one is always the first one ...

291 Views

0 replies

0 likes

  • 291 Views
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Very slow app

Hello! Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device linked. Brief description of the issue: The app loads and in...

Visitor

Hello!   Since a few month (I think since March) I got a really really slow responsing app. I primary use my smartphone with Android but it also apprears on my iPad, so it isn't really device ...

778 Views

0 replies

0 likes

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Spotify Mini Player Concept

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the button to add a track to my queue I end up playing i...

Newbie

Does anyone else think the action button for individual songs is hopelessly small and indistinct on tablet or phone? I cannot create a playlist on the fly because almost every time I try to use the b...

291 Views

0 replies

0 likes

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No album access!

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing loads. Also I cannot save any albums. Nowhere near 10...

Newbie

Hi please help. I can't access my albums on my Xperia z3 compact. I can get my playlists fine, and everything is OK on my desktop. When I click on albums I get the green loading circle but nothing lo...

kbrooksc

Community Legend

247 Views

1 replies

0 likes

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Solved!! Crossfading doesn't work with Playlist synchronized with windows client

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to the phone) the crossfading just doesn't work prope...

Casual Listener

Hi, that's my problem, I have a Playlist created with local files on my PC with the Windows client of Spotify, and when I'm listening it on my android phone (I was marked this Playlist to download to...

Thyranus

Casual Listener

609 Views

2 replies

0 likes

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Display local files in artists on Android

Hello,I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone.It worked, I can hear these tracks when going on mobile to that playlist, or by going in my Library and the tracks subdivision...

Regular

Hello, I added a few songs from my computer (that were unavailable) in a playlist, this way I can sync with my Android phone. It worked, I can hear these tracks when going on mobile to that playlis...

Storm1906

Regular

604 Views

2 replies

0 likes

Android
Local tracks
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