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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387258 Views

545 replies

34 likes

Account
Free
  • 387258 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
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  • 7 likes

Como compartir?

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Casual Listener

No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle

Vaaldeeni11

Casual Listener

525 Views

1 replies

0 likes

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  • 1 replies
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Spotify keeps deleting my saved playlists

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...

Newbie

This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...

Joe

Community Legend

1043 Views

3 replies

1 likes

  • 1043 Views
  • 3 replies
  • 1 likes

soy premiun y No puedo guardar la música en la tarjeta sd

No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...

Casual Listener

No puedo guardar la música en la tarjeta sd, soy premiun y   no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...

osornios

Spotify Star

1721 Views

8 replies

0 likes

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  • 8 replies
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Re: [Android][Subscription] ¿Por qué sucede esto?

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado?PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

Newbie

Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado? PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no

osornios

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Solved!! I can't click on my playlists and listen. Ihave take songs from my playlists. and add songs to a nWi

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

Casual Listener

I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you

MissPorcelain

Casual Listener

1535 Views

2 replies

0 likes

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[Android] Mobile notification while app is running

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone while the app is not there I can't control the app sinc...

Music Fan

I really don't like the fact that the notification goes away while the app is the active running app on Android, but if it is a background running app it is there. On my phone if I lock my phone whil...

443 Views

0 replies

0 likes

Android
  • 443 Views
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Music volume gets softer and louder during songs.

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware issue as this happens when I use headphones or bluet...

Newbie

When I'm listenning to music, the volume gets softer and then louder randomly. At first I thought it was just the ebb and flow of the music, but it's become more noticable. It's also not a hardware i...

Kaskelot

Music Fan

918 Views

1 replies

0 likes

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  • 1 replies
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I can't login in app

Hello, i need help.I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct.Anyone help me?

Casual Listener

Hello, i need help. I can't login in the Android app, only in web. I have uninstalled app, change password, but every time i will try login in app, say password not correct. Anyone help me?

Joe

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Help please - sony z5 compact - latest Android version 6.0.1 - spotify stops everytime

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and i cant remember that i changed something in spotify...

Newbie

Dears, please help me!!! - my sony z5 worked perfect with Spotify - but since one or to month it always stops while in the middle of a song or when a message comes in. It did none of this before and ...

Todesursache

Newbie

688 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs going grey...

So I've googled and found the 'delete and reinstall' solutions which haven't worked.I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the album(S) turns grey and I have to switch back to online m...

Visitor

So I've googled and found the 'delete and reinstall' solutions which haven't worked. I'm on android on Nexus 6p, downloaded around 1500 songs. After a few days one or more of the tracks off the al...

461 Views

0 replies

0 likes

  • 461 Views
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remove linked fb account

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Casual Listener

how can i remove linked fb account on my spotify? i linked my fathers fb instead of mine

Joe

Community Legend

494 Views

4 replies

0 likes

  • 494 Views
  • 4 replies
  • 0 likes

Crasheo de la app y desaparicion de canciones

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que volver a entrar. Además, si desactivo los datos, canci...

Casual Listener

Cada vez que salgo de la app, si hago cualquier otra cosa en el móvil, y a veces sin hacer nada, la app sigue reproduciendo pero no me permite cambiar ni pausar, y si entro se crashea y tengo que vol...

lrbis

Casual Listener

527 Views

2 replies

1 likes

  • 527 Views
  • 2 replies
  • 1 likes

[Android]Can't download playlist using mobile data

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't download using mobile data, the spotify will always...

Casual Listener

Hi i'm spotify premium user and i recently update my phone to Marshmallow from lolipop. On lolipop i can download the tracks and playlists using mobile data. However, after i update my phone i can't ...

jvic96

Casual Listener

591 Views

4 replies

0 likes

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Unable to open app

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting"ive tried uninstalling and installing it again but still not working.

Newbie

im unable to open the app. everytime i tried it just show a notification on the notification bar of my phone that "No Storage Area Found. Check the device storage setting" ive tried uninstalling and...

326 Views

0 replies

0 likes

  • 326 Views
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Solved!!Superuser Contribution Cannot re-install Spotify app on Android.

Hello.I have looked on FAQ's and forum and cannot find this question already asked.How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already in use.I have Huawei Y360, Android 4.4.2, Build VER. A.I...

Casual Listener

Hello. I have looked on FAQ's and forum and cannot find this question already asked. How can I re-install Spotify app so that it recognises my phone, rather than saying email and username already...

Bigbelliedbob

Casual Listener

1751 Views

3 replies

0 likes

Android.
Help
huawei
Re-install
Y360
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Spotify starting every time my phone connects to bluetooth

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tell me there is a way to stop this as it's driving me...

Casual Listener

I'm using spotify on my android samsung galaxy s7 and everytime my van connects to the Bluetooth it opens up spotify and plays the music . It even plays the music when I'm on a voice call. Please tel...

k2u

Regular

1704 Views

5 replies

1 likes

Automatically opens spotify
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Galaxy S7 not downloading on wifi

Hello,My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi.I tried to remove the app, the data and it still doesnt work. Does anyone have the same problem?T...

Casual Listener

Hello, My phone stopped syncronizing playlists under WiFi. When I allow downloads on mobile network, it is normal but it does not download at all on WiFi. I tried to remove the app, the data an...

Drdias-br

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Sort by newest first

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing that this list will turn up with the oldest tracks ...

Casual Listener

I am littarly aware that the Starred function in spotify is out-dated. But i still use mye Starred list to collect the best tracks from all the different world of music. And i find it really annoing ...

Joe

Community Legend

2543 Views

3 replies

0 likes

  • 2543 Views
  • 3 replies
  • 0 likes

Se borran canciones

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

Newbie

Las descargo y a la hora de escucharlas sin red no puedo, ya que por alguna razón no estan descargadas.

249 Views

0 replies

0 likes

  • 249 Views
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  • 0 likes