Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193687 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193687 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534848 Views

78 replies

3 likes

  • 534848 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

437926 Views

565 replies

37 likes

Account
Free
  • 437926 Views
  • 565 replies
  • 37 likes

Solved!! Android 5.1.1 - Playlist pause when app in background

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...

Casual Listener

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...

KeetnaWilson

Casual Listener

896 Views

4 replies

0 likes

  • 896 Views
  • 4 replies
  • 0 likes

Music keeps disappearing

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone. But I check the storage and they are still taking ...

Newbie

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone....

CanadianHalifax

Newbie

692 Views

4 replies

2 likes

  • 692 Views
  • 4 replies
  • 2 likes

Luisacuellarff

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...

Newbie

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Followed Artists not the same on 2 devices

Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...

Casual Listener

Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...

mwood2356

Casual Listener

484 Views

2 replies

0 likes

  • 484 Views
  • 2 replies
  • 0 likes

Solved!! Creating a white theme for Android - icons, fonts etc..

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...

Visitor

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...

Joe

Community Legend

5164 Views

2 replies

0 likes

  • 5164 Views
  • 2 replies
  • 0 likes

Notification Bar

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.

Casual Listener

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...

Joe

Community Legend

1784 Views

3 replies

0 likes

  • 1784 Views
  • 3 replies
  • 0 likes

Solved!! PROBLEMA AL ABRIR SPOTIFY EN ANDROID

tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en el cual todo esta en orden actualizaron la informac...

Newbie

tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en ...

osornios

Spotify Star

16403 Views

1 replies

0 likes

  • 16403 Views
  • 1 replies
  • 0 likes

Solved!! Can't Login - 'You do not have an account linked to facebook'

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an account linked to facebook". I never had an account link...

Casual Listener

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an accou...

osornios

Spotify Star

958 Views

3 replies

0 likes

  • 958 Views
  • 3 replies
  • 0 likes

can't play whole album on my phone

Hi,Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my laptop does.Any suggestions are greatly appreciated.Best...

Newbie

Hi, Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my lap...

Joe

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! How can I get a new "Liked From Radio" playlist, or start A new one?

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least?I tried to delete it and remake it but that didn't work because songs wouldn't automatically go to the playlist

Casual Listener

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least? I tried to delete it and remake it but that didn't work because songs wouldn't automatical...

clittle99

Casual Listener

9222 Views

9 replies

1 likes

  • 9222 Views
  • 9 replies
  • 1 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

Newbie

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

emilymayirwin

Newbie

8837 Views

16 replies

15 likes

Android 6.0
marshmallow
sd card
  • 8837 Views
  • 16 replies
  • 15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

Casual Listener

Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever.  But now i have the following pro...

monuza

Casual Listener

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Composer

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

Regular

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...

bmfc1

Regular

822 Views

2 replies

0 likes

Favorite Songs
Playlists
Recently Played
suggestions
  • 822 Views
  • 2 replies
  • 0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Casual Listener

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device.    I lock the phone when music is playing, app is on top and "My Music" screen is active (o...

Decoded

Casual Listener

2383 Views

1 replies

0 likes

Android 6.0
lock screen
marshmallow
Nexus 5
Widget
  • 2383 Views
  • 1 replies
  • 0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Casual Listener

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...

Ty27tp

Casual Listener

923 Views

5 replies

0 likes

  • 923 Views
  • 5 replies
  • 0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

Newbie

Hi Spotify Com,   The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Sign Up For Premium - Cant Login

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're right. Can now no longer sign in my phone either. T...

Newbie

So i signed up for premium two days ago, went to log in on my tablet- kept saying my password was wrong. Ended up changing my password 3 times, and they all still say it's wrong no matter if they're ...

804 Views

0 replies

0 likes

  • 804 Views
  • 0 replies
  • 0 likes

Pressing the watch now button and not working.

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

Casual Listener

When I watched the ad for 30 minutes ad free I only received 17 minutes (4:13 to 4:30) I have had this happen more than 3 times.

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Turns off

After a couple songs the music stops even mid songs

Casual Listener

After a couple songs the music stops even mid songs

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes