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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106548 Views

26 replies

3 likes

  • 106548 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216048 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216048 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569483 Views

78 replies

3 likes

  • 569483 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469606 Views

577 replies

40 likes

Account
Free
  • 469606 Views
  • 577 replies
  • 40 likes

Problem with starting songs from FB Messenger on Android

Hi! I'm having problem with opening songs via "Open" button in the Messenger App.After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blink of an eye (yes blink) I'm once again in Messenger. It is rea...

Newbie

Hi!   I'm having problem with opening songs via "Open" button in the Messenger App. After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blin...

845 Views

0 replies

0 likes

problem
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Solved!! Autostart on android

Hi, So I have been using spotify for a little, but noticed something recently. Spotify keeps automatically starting on my Android (HTC M8) phone after I close out. While this may not be a huge issue for some people, it bothers me when apps autostart ...

Casual Listener

Hi, So I have been using spotify for a little, but noticed something recently.  Spotify keeps automatically starting on my Android (HTC M8) phone after I close out.  While this may not be...

TallMartin

Regular

18263 Views

4 replies

0 likes

  • 18263 Views
  • 4 replies
  • 0 likes

Latest update : losing offline tracks EVERY DAY!!!!!!!

So the latest update 6.1.0.1088 armV7 that was released a few days ago.What a ****ing disaster.The disappearing-offline-music problem is actually WORSE!!!!! Like : I am having to redownload 40-50 tracks every ****ing day. Spotify premium - what a pat...

Roadie

So the latest update 6.1.0.1088 armV7 that was released a few days ago. What a ****ing disaster. The disappearing-offline-music problem is actually WORSE!!!!!  Like : I am having to redownloa...

woodandrew90

Roadie

864 Views

5 replies

0 likes

  • 864 Views
  • 5 replies
  • 0 likes

Sony srs hg1

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Regular

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Joe

Community Legend

2380 Views

11 replies

0 likes

  • 2380 Views
  • 11 replies
  • 0 likes

Spotify android tv

Bonjour j'ai un problème avec le téléchargement de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et il mon dit que spotify n'était plus sur Google play et j'...

Newbie

Bonjour j'ai un problème avec le téléchargement  de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Network Issues

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I will select a song and then turn off my screen and...

Newbie

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I...

377 Views

0 replies

0 likes

  • 377 Views
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Music wont play

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tried logging out multiple times and it still keeps ha...

Newbie

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tri...

386 Views

0 replies

0 likes

  • 386 Views
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Spotify files are not playable

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently, all my offline songs I had downloaded were desync...

Newbie

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently...

Skiba

Newbie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Spotify 14 days abroad

I live in the UK but after my travel in africa I can't access my acount

Visitor

I live in the UK but after my travel in africa I can't access my acount

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Continuous volume change on every song

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off, no difference. My equalizer is set to "Normal" (Samsung...

Casual Listener

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off,...

ThomJV

Casual Listener

756 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs not playing???

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any song from it, the song immediately skipped before one...

Newbie

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any so...

696 Views

0 replies

1 likes

  • 696 Views
  • 0 replies
  • 1 likes

Playback stops, then my phone becomes unresponsive

Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone becomes unresponsive. I turn it off and try to restart it...

Regular

Not sure if it's because of spotify or I just need a new phone. Was listening to music, had my phone in my pocket, then suddenly playback stops. I open the app but then it crashes and my phone become...

takesolace

Regular

1226 Views

9 replies

0 likes

  • 1226 Views
  • 9 replies
  • 0 likes

Always autoplays

I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spotify to stop this, it doesn't not happen with Pando...

Newbie

I have a Galaxy S7 and connect to a Uconnect system. Everytime it connects, it automatically starts playing, even if Spotify wasn't open to begin with. I have found no settings on the Uconnect or spo...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
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Downloaded music

So, this is the 3rd time the Application does this to me. I have a lot of playlist saved that I like to hear offline. Today i open my Spotify App and I noticed the green arrow was not on any of my playlist. I went to the "Storage" option and I notice...

Roadie

So, this is the 3rd time the Application does this to me.   I have a lot of playlist saved that I like to hear offline. Today i open my Spotify App and I noticed the green arrow was not on...

cratto-oe

Newbie

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Offline listening

I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the way through then skip to the next song. Needless t...

Newbie

I downloaded two Playlists to my phone last night. However today when I tried to listen to them offline the songs would stop halfway through; some wouldn't play at all and others would get 3/4 of the...

ethancazel

Newbie

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Song will cut out after starting

Usually, once per day, it will cut the song off after I start a new one, what I mean by that is the song says it's playing but no sound is coming out. This has happened for over a year for me and I don't know how to fix it. I always have to restart m...

Newbie

Usually, once per day, it will cut the song off after I start a new one, what I mean by that is the song says it's playing but no sound is coming out. This has happened for over a year for me and I d...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Crackling/static only on saved palylists

As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and spotify stream through headset is fine. Only a sli...

Visitor

As the title says i hear a crackle and static like noise only on my offline saved playlist through my bluetooth headphones. Weird part is i hear no crackle through bluetooth in my car and youtube and...

user-removed

Not applicable

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Listening offline

I downloaded songs from my computer to my local files and added a few of the songs to a playlist. I read that to play songs from your local files on your phone, you have to switch the Playlist to offline. However, I have done this and the songs still...

Newbie

I downloaded songs from my computer to my local files and added a few of the songs to a playlist. I read that to play songs from your local files on your phone, you have to switch the Playlist to off...

Joe

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Just one song with chromecast audio (Android App)

Hi, it`s just possible for me to play one song over the chromecast audio from the android app.After the skip to the second song, it stops to cast. If I push to play, it casts one second from the first song, and stops again. Every push casts one socon...

Casual Listener

Hi,   it`s just possible for me to play one song over the chromecast audio from the android app. After the skip to the second song, it stops to cast. If I push to play, it casts one second fr...

loveboat188

Casual Listener

1555 Views

1 replies

0 likes

  • 1555 Views
  • 1 replies
  • 0 likes