Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375181 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? xaviermerinobcn@gmail.comGracias
No puedo localizar desde mi cuenta a un usuario de spotify que es seguidor mio: marcturnespersempre ¿Como debo solucionarlo? xaviermerinobcn@gmail.com Gracias
218 Views
0 replies
0 likes
Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favorSi no tendré q cancelar mi cuenta porq el servicio no se esta...
Soy premiun y al momento que descargo mis canciones y activo el modo offline estas no se reproducen . ya borre la aplicación y la reinstale dos veces y no pasa nada . Alguna ayuda por favor Si no te...
241 Views
0 replies
0 likes
I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?
I recently changed my Android ROM, and now I can download my playlists, but the don't let me download my music section. How to resolve that?
240 Views
0 replies
0 likes
Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. Thank you!
Hi everybody, I wonder if it is possible to permantly deactivate the shuffle function? I do not want to shuffle any album or playlist but it always turns back on after deactivating. ...
214 Views
0 replies
0 likes
Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed again , but this time I cannot save my offline playl...
Hello . I've bought a FIIO X7 because it has an Android system for about 700 Euros . It has only 1 gb RAM and use Android 4.4 . Spotify used 650 mb from the RAM , so I uninstallad . Now I installed a...
901 Views
0 replies
0 likes
After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this problem?
After 10 minutes spotify closes himself even if i'm listening to a long playlist... then i open spotify again and the playlist but after 10 minutes it does the same. Can somebody help me with this pr...
Casual Listener
454 Views
3 replies
0 likes
Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?
Pague por medio de las Naciones Unidas 7 eleven Pero jamas se me dio la versión de pago, ¿hice mal que?
Spotify Star
285 Views
1 replies
0 likes
I can't stream this song. Can you help me? https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=openhttps://open.spotify.com/album/7HxLggAHYQHv12zYeTe3Vchttps://open.spotify.com/album/5heVYAF1uYthzh0j...
I can't stream this song. Can you help me? https://play.spotify.com/album/5QCXuZR1i1KXsNkBusYPnk?play=true&utm_source=open.spotify.com&utm_medium=open https://open.spotify.com/album...
Community Legend
1803 Views
4 replies
0 likes
I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs after I made my payment on Sept 2nd all of my playlists q...
I have Premium Family. My daughter & husband haven't had any trouble but my playlists all got un-downloaded. I am fairly new to Spotify so I may be(probably am) doing something wrong but 2 hrs af...
Music Fan
705 Views
1 replies
0 likes
I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was great until the music I had downloaded was not available off...
I have recently signed up for a spotify premium account and thought it would be great as I had seen it on friends phones. I installed it initially on my Samsung Galaxy S6 and thought it was ...
Casual Listener
378 Views
1 replies
0 likes
I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any changes to playlist of online status. How do some songs becom...
I download a complete playlist, I go into offline mode, a few days later some downloaded songs appear as not downloaded anymore. They played just fine up until that point. Did not make any chang...
505 Views
0 replies
0 likes
Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV
Shuffle play does only jump a few songs forward, it never picks songs from the other end of the playlist. I noticed this issue only with the Nvidia shield TV
Newbie
448 Views
1 replies
2 likes
267 Views
0 replies
0 likes
I keep receiving this error even for the song which i have listen previously..
I keep receiving this error even for the song which i have listen previously..
Community Legend
336 Views
1 replies
0 likes
Hey Guys,I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deactivated my Facebook. When I go into the menue to update...
Hey Guys, I need help with my spotify Account. I used in the past an Account which was connected with my Facebook. Now I registered a New Account which isnt connected with Facebook, because i deac...
Community Legend
464 Views
1 replies
0 likes
No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle
No puedo compartir música con mis amigos , cuando presiono en compartir solo me salen contactos de Whatsapp a quienes enviarle
Casual Listener
506 Views
1 replies
0 likes
This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can play it without my data on. This needs to be fixed asa...
This is getting too stupid. Everytime I now go onto spotify, my entire playlists are all deleted. So I have to keep going into the support page say recover and let everything re download so I can pla...
Community Legend
1020 Views
3 replies
1 likes
No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del sistema. Mi teléfono no tiene mucha memoria interna, si no ...
No puedo guardar la música en la tarjeta sd, soy premiun y no me a la opción de elegir el almacenmiento en la app de android, esta actualizaday a tarjeta es de 64gb, cumplo los requsitos del s...
Spotify Star
1687 Views
8 replies
0 likes
Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado?PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no
Me pueden ayudar ¿Por qué no me cargan las imágenes de las canciones que escucho cuando estoy desconectado? PDT: tengo Premium y antes si me aparecían la imagen de la canción pero ahora ya no
Spotify Star
332 Views
1 replies
0 likes
I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you
I have to ad songs.to what spotify call the up next list to listen to music. The shuffle mode.isnt even working. Please if you know how this.can be corrected please message me. Thank you
Casual Listener
1524 Views
2 replies
0 likes
