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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114297 Views

26 replies

4 likes

  • 114297 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229779 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229779 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588750 Views

79 replies

3 likes

  • 588750 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484052 Views

580 replies

42 likes

Account
Free
  • 484052 Views
  • 580 replies
  • 42 likes

**bleep**

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...

Newbie

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...

Daniel

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

spotify on samsung galaxy tab 10.1

have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc

Casual Listener

have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i  i search ,find my playlists etc

Daniel

Community Legend

1417 Views

3 replies

0 likes

  • 1417 Views
  • 3 replies
  • 0 likes

Solved!! Playlist update notifications

How do I find out if the playlists that I am following on my Android device have been updated?

Casual Listener

How do I find out if the playlists that I am following on my Android device have been updated?

Daniel

Community Legend

5546 Views

3 replies

0 likes

  • 5546 Views
  • 3 replies
  • 0 likes

Reached three device limit?

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Newbie

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Daniel

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Getting a new phone

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Newbie

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Daniel

Community Legend

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Solved!! Helppppp

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...

Newbie

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...

Daniel

Community Legend

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

[Android][Other] Stream only when connected to mobil data

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Newbie

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Daniel

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Moving to SD card

How can I move my download music to my SD card?

Casual Listener

How can I move my download music to my SD card?

Joe

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

download playlist and synic

help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed

Newbie

help for some reason can't download playlist so it can be played off line.  it not showing in the tablet SD Card not synicing. help son is being deployed

Joe

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Solved!! New cell phone, same SD card and music downloaded gone

Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...

Casual Listener

Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...

peter78

Casual Listener

1107 Views

3 replies

0 likes

  • 1107 Views
  • 3 replies
  • 0 likes

Solved!! Changed mobile providers, now spotify doesnt work

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...

Newbie

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...

Joe

Community Legend

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Song Not Available

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?

Newbie

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Daily Mix on Android

Hi all,I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this only available on IOS/laptops? Any plans to release o...

Casual Listener

Hi all, I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this ...

Joe

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Solved!! BETA - crash on song playback

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the previous beta version.I'm on a Galaxy S6, Android 6....

Casual Listener

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the p...

brndo

Regular

1510 Views

6 replies

0 likes

  • 1510 Views
  • 6 replies
  • 0 likes

Available offline works on phone but not laptop

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists.Each playlist had the green symbol to show they were downloaded; however, when I clicked into the list it previously stated "Available offline" at t...

Newbie

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists. Each playlist had the green symbol to show they were downloaded; however, when I clicked into t...

Joe

Community Legend

725 Views

1 replies

0 likes

laptop
Offline download
phone
  • 725 Views
  • 1 replies
  • 0 likes

Samsung galaxy s7

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but after it stops itself again, and I have to enter in the...

Newbie

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but afte...

Daniel

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Cant find a song

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Newbie

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Daniel

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Local Files all greyed out.

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Casual Listener

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Daniel

Community Legend

2659 Views

4 replies

0 likes

  • 2659 Views
  • 4 replies
  • 0 likes