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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106535 Views

26 replies

3 likes

  • 106535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216029 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216029 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569446 Views

78 replies

3 likes

  • 569446 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469577 Views

577 replies

40 likes

Account
Free
  • 469577 Views
  • 577 replies
  • 40 likes

Can't play music

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings have changed. I've tried closing out the app and g...

Newbie

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings...

Daniel

Community Legend

565 Views

2 replies

0 likes

  • 565 Views
  • 2 replies
  • 0 likes

Solved!! PC mode on tablet

Hallo community. Is it possible to get the same (full) functionallity on tablet as on PC?

Casual Listener

Hallo community.  Is it possible to get the same (full) functionallity on tablet as on PC?

Daniel

Community Legend

3481 Views

3 replies

0 likes

  • 3481 Views
  • 3 replies
  • 0 likes

familie aanmelden zonder Facebook

Ik wil iemand aanmelden die geen facebook account heeft kan dat?en hoe gaat dat dan?

Casual Listener

Ik wil iemand aanmelden die geen facebook account heeft kan dat? en hoe gaat dat dan?

Hubo

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Spotify offline cache delete on each reboot

Gs4 i9500 with latest lolipop 5.0.1Latest spotify appsData on sd card.After a reboot the offline songs aren't available. I can see the spotify dir on my sd card with data inside.I try do uninstall remove the dir on sd card and reinstall always same p...

Regular

Gs4 i9500 with latest lolipop 5.0.1 Latest spotify apps Data on sd card. After a reboot the offline songs aren't available. I can see the spotify dir on my sd card with data inside. I try do un...

Gagar49

Newbie

6152 Views

17 replies

1 likes

cache sd card
  • 6152 Views
  • 17 replies
  • 1 likes

Memoria de dispositivo

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre y no lo he podido aprovechar por este problema, por...

Newbie

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre ...

Samanthaguiarp6

Newbie

4383 Views

3 replies

1 likes

Android
Memoria
memoria de dispositivo
  • 4383 Views
  • 3 replies
  • 1 likes

Cant play music

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Newbie

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Daniel

Community Legend

686 Views

2 replies

1 likes

  • 686 Views
  • 2 replies
  • 1 likes

Spotify undownloading playlists

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are demanding RAM. The downloaded songs are stored on ...

Newbie

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are...

Daniel

Community Legend

1120 Views

1 replies

0 likes

Android
Downloaded music disappears
Samsung
  • 1120 Views
  • 1 replies
  • 0 likes

Can't sign in on app

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine.Have logged out on all other devices, restarted app, un...

Casual Listener

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine. Ha...

Daniel

Community Legend

677 Views

4 replies

0 likes

  • 677 Views
  • 4 replies
  • 0 likes

Song won't play?

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE SONG I WANT.

Newbie

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE...

Daniel

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Transfering music from Google Play to Spotify (Originally from itunes) without a computer.

Hello, new to the forums.I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer with my music on it only what is now downloaded on my sa...

Newbie

Hello, new to the forums. I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer wit...

Daniel

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!! Missing Play Queue button

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page which discusses it's location. According to that w...

Regular

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page...

Joe

Community Legend

4617 Views

6 replies

0 likes

  • 4617 Views
  • 6 replies
  • 0 likes

Playing Local Files from Android

Hi, so I want to play the local files from my laptop on my Android device. I know that to do this you have to make a playlist containing those songs. I have created the playlist. But when I want to play that playlist on my phone, it says 'Songs not A...

Casual Listener

Hi, so I want to play the local files from my laptop on my Android device.   I know that to do this you have to make a playlist containing those songs. I have created the playlist. But when I ...

EthanS1

Community Legend

1303 Views

3 replies

0 likes

Android
Desktop
Desktop Player Customise spotiamp
local files
  • 1303 Views
  • 3 replies
  • 0 likes

Premium account, but random sequence only?

Hi!I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this? Thanks a lot!

Casual Listener

Hi! I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this?  Thanks a lot!

tuboly74

Casual Listener

645 Views

2 replies

0 likes

  • 645 Views
  • 2 replies
  • 0 likes

Home screen - Something not working

This is a reccurent issue. Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go" Other tabs work fine. But this one never updates and I have the same message over and over agai...

Visitor

This is a reccurent issue.    Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go"   Other tabs work fine...

Joe

Community Legend

14066 Views

8 replies

0 likes

  • 14066 Views
  • 8 replies
  • 0 likes

Cannot log into my account

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log i...

Newbie

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook a...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Downloaded Music From Playlist Disappear

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist.My question, where are my downloaded songs from that playlist??...

Casual Listener

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist. ...

kucinku

Casual Listener

889 Views

2 replies

0 likes

disappear
songs
  • 889 Views
  • 2 replies
  • 0 likes

Marantz 8802a and Spotify connect

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list.Setup Menu of Marantz;Setup-Network Settings-Set DHCP to OFF.Cycle power to device for 1 minute.Setup-Network Connectio...

Newbie

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list. Setup Menu of Marantz; Setup-Network Settings-Set DHCP ...

845 Views

0 replies

1 likes

  • 845 Views
  • 0 replies
  • 1 likes

Music isn't playing

Specifically "The Devine Feminine" by Mac Miller will not play.

Newbie

Specifically "The Devine Feminine" by Mac Miller will not play.

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Shuffle play suggested songs

Hello, I've used to choose artists and click on shuffle play and only songs from that artists would play. Now I'm getting suggested songs from other artists , is there a way to stop this? This is main reason I switch from pandora to spotify.

Casual Listener

Hello,   I've used to choose artists and click on shuffle play and only songs from that artists would play.  Now I'm getting suggested songs from other artists ,  is there a way to s...

bloodrop

Casual Listener

685 Views

5 replies

0 likes

  • 685 Views
  • 5 replies
  • 0 likes

Songs Not Playing

Hi Spotify, There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting that they are. Needless to say I have tried restarting the app, r...

Newbie

Hi Spotify,    There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting...

powerpuffpete

Casual Listener

895 Views

4 replies

2 likes

  • 895 Views
  • 4 replies
  • 2 likes