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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110369 Views

26 replies

3 likes

  • 110369 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222288 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222288 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578945 Views

79 replies

3 likes

  • 578945 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476916 Views

577 replies

40 likes

Account
Free
  • 476916 Views
  • 577 replies
  • 40 likes

some titles are not available in the offline mode

Hi,Since I've bought spotify premium I have a problem with the offline mode on my mobile device (Sony Z3). If I download a playlist and use the offline mode, a few days later some titles aren't available offline anymore. So I have to disable the offl...

Casual Listener

Hi, Since I've bought spotify premium I have a problem with the offline mode on my mobile device (Sony Z3). If I download a playlist and use the offline mode, a few days later some titles aren't ava...

fiete123

Casual Listener

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Extremely High Data Usage. Help?

Playing a 1-minute song on Normal Quality (96kbps) used 62MB of data. Why is Spotify using so much data?

Music Fan

Playing a 1-minute song on Normal Quality (96kbps) used 62MB of data.   Why is Spotify using so much data?

Daniel

Community Legend

1006 Views

3 replies

1 likes

  • 1006 Views
  • 3 replies
  • 1 likes

Audio lowers and comes back up when using Bluetooth on Android

When connected to my car through Bluetooth, the audio periodically lowers and slowly comes back up. Sometimes this happens as much as every 30 seconds or so and sometimes I can listen to a whole song without it happening but it does happen almost eve...

Regular

When connected to my car through Bluetooth, the audio periodically lowers and slowly comes back up. Sometimes this happens as much as every 30 seconds or so and sometimes I can listen to a whole song...

Daniel

Community Legend

1430 Views

8 replies

0 likes

Android
bluetooth
volume
  • 1430 Views
  • 8 replies
  • 0 likes

Solved!! Local files from my desktop are not available on my android smartphone

Hi, i have the problem that local music files from my desktop are not available on my smartphone. I added a few songs from the 'local files' folder to one of my playlist. If i restart spotify on my smartphone (android), the playlist shows the songs b...

Casual Listener

Hi,   i have the problem that local music files from my desktop are not available on my smartphone. I added a few songs from the 'local files' folder to one of my playlist. If i restart spotif...

susemann

Casual Listener

744 Views

4 replies

0 likes

  • 744 Views
  • 4 replies
  • 0 likes

Solved!! Spotify lags

I have xiaomi redmi note 3 pro and recently i installed spotify, im premium member. I noticed that spotify lags after some time of playing music non-stop. I reinstalled app and lowered quality from extreme to high but it still happens. Is it app prob...

Casual Listener

I have xiaomi redmi note 3 pro and recently i installed spotify, im premium member. I noticed that spotify lags after some time of playing music non-stop. I reinstalled app and lowered quality from e...

Goodiemartin

Casual Listener

3511 Views

2 replies

0 likes

  • 3511 Views
  • 2 replies
  • 0 likes

Solved!! corrupted tracks

Band: Rumpelstiltskin GrinderAlbum: living for death destroying the restI only listened to that album, several songs start playing static at certain points and progressively gets worse until it's only static.I had this same problem on Google music ab...

Casual Listener

Band: Rumpelstiltskin Grinder Album: living for death destroying the rest I only listened to that album, several songs start playing static at certain points and progressively gets worse until it's...

Joe

Community Legend

923 Views

3 replies

0 likes

  • 923 Views
  • 3 replies
  • 0 likes

Sony Android TV kdl-43w800c, freezing, not playing tracks

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play the next track (or any other track in any playlist). ...

Casual Listener

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play th...

Daniel

Community Legend

1768 Views

3 replies

0 likes

  • 1768 Views
  • 3 replies
  • 0 likes

Accidentalu removed songs from playlist

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted I deleted 2 songs from SID and I couldn't find way to restore them

Newbie

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted 😞 I deleted 2 songs from...

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify Starred play list will not update.

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want without needing to physically look up each individ...

Casual Listener

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want...

Daniel

Community Legend

895 Views

5 replies

0 likes

  • 895 Views
  • 5 replies
  • 0 likes

I can´t listen my music

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can see in the play list.thanks for your help

Casual Listener

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can se...

Daniel

Community Legend

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

Songs not available

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Newbie

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Daniel

Community Legend

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

problème connexion Facebook sur galaxy

Bonjour,J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus me connecter avec mon tel (je peux avec l'ordinateur...

Newbie

Bonjour, J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus...

Daniel

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Raccourcis ''supprimer '' dans menu option

Bonjour,Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pouvoir le supprimer... alors qu'il est pourtant possibl...

Newbie

Bonjour, Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pou...

Daniel

Community Legend

2090 Views

1 replies

0 likes

  • 2090 Views
  • 1 replies
  • 0 likes

Spotify Daily Mix Issue

Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the...

Casual Listener

Hi all,   I've been having an issue with my daily mix on android for a while now.  Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. ...

Joe

Community Legend

3803 Views

10 replies

0 likes

  • 3803 Views
  • 10 replies
  • 0 likes

Android to iPhone account problem

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...

Regular

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...

Daniel

Community Legend

1134 Views

9 replies

0 likes

  • 1134 Views
  • 9 replies
  • 0 likes

Songs keep pausing even with Internet connection

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?

Casual Listener

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...

Daniel

Community Legend

663 Views

3 replies

0 likes

  • 663 Views
  • 3 replies
  • 0 likes

"Oops something went wrong" when i try to search for songs.

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...

Newbie

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...

Daniel

Community Legend

952 Views

1 replies

0 likes

  • 952 Views
  • 1 replies
  • 0 likes