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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106534 Views

26 replies

3 likes

  • 106534 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216021 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216021 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569434 Views

78 replies

3 likes

  • 569434 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469571 Views

577 replies

40 likes

Account
Free
  • 469571 Views
  • 577 replies
  • 40 likes

Solved!! Helppppp

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...

Newbie

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...

Daniel

Community Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

[Android][Other] Stream only when connected to mobil data

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Newbie

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Daniel

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Moving to SD card

How can I move my download music to my SD card?

Casual Listener

How can I move my download music to my SD card?

Joe

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

download playlist and synic

help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed

Newbie

help for some reason can't download playlist so it can be played off line.  it not showing in the tablet SD Card not synicing. help son is being deployed

Joe

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Solved!! New cell phone, same SD card and music downloaded gone

Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...

Casual Listener

Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...

peter78

Casual Listener

1095 Views

3 replies

0 likes

  • 1095 Views
  • 3 replies
  • 0 likes

Solved!! Changed mobile providers, now spotify doesnt work

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...

Newbie

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...

Joe

Community Legend

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Song Not Available

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?

Newbie

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...

Joe

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Daily Mix on Android

Hi all,I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this only available on IOS/laptops? Any plans to release o...

Casual Listener

Hi all, I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this ...

Joe

Community Legend

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Solved!! BETA - crash on song playback

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the previous beta version.I'm on a Galaxy S6, Android 6....

Casual Listener

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the p...

brndo

Regular

1489 Views

6 replies

0 likes

  • 1489 Views
  • 6 replies
  • 0 likes

Available offline works on phone but not laptop

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists.Each playlist had the green symbol to show they were downloaded; however, when I clicked into the list it previously stated "Available offline" at t...

Newbie

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists. Each playlist had the green symbol to show they were downloaded; however, when I clicked into t...

Joe

Community Legend

715 Views

1 replies

0 likes

laptop
Offline download
phone
  • 715 Views
  • 1 replies
  • 0 likes

Samsung galaxy s7

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but after it stops itself again, and I have to enter in the...

Newbie

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but afte...

Daniel

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Cant find a song

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Newbie

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Daniel

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Local Files all greyed out.

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Casual Listener

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Daniel

Community Legend

2637 Views

4 replies

0 likes

  • 2637 Views
  • 4 replies
  • 0 likes

Solved!! Downloading Playlists

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

Casual Listener

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

SnK2015

Casual Listener

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes

Can login to website but not APP.

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Casual Listener

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Stats

Casual Listener

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

Solved!! I deactivated Facebook

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. Help me!!

Newbie

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. ...

Daniel

Community Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

cant log in..

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both ..i get get a red bar with "something is wrong..etc"im a premium member

Newbie

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both .. i get get a red bar with "something is wrong..etc" im a premium m...

Daniel

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Solved!! Stockage carte sd

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pour la carte sd si on s'y prend mal (je ne veux pas p...

Regular

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pou...

Seb_nice

Newbie

22198 Views

10 replies

0 likes

  • 22198 Views
  • 10 replies
  • 0 likes