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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395826 Views

546 replies

35 likes

Account
Free
  • 395826 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8448 Views

0 replies

7 likes

  • 8448 Views
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  • 7 likes

Why can't I find a specific podcast?

Hi,The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Newbie

Hi, The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Joe

Community Legend

1401 Views

2 replies

3 likes

  • 1401 Views
  • 2 replies
  • 3 likes

Certain songs won't play

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then that and a few other songs in that song's album won't...

Casual Listener

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then th...

Eremov

Casual Listener

609 Views

4 replies

1 likes

  • 609 Views
  • 4 replies
  • 1 likes

Solved!! Control from notification tray and lock screen

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into the app.

Casual Listener

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into...

Joe

Community Legend

688 Views

3 replies

1 likes

  • 688 Views
  • 3 replies
  • 1 likes

Android- App automatically logs out and deletes Downloads

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

Newbie

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Chromecast Audio streaming problem - Switching between tracks and no streaming

Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...

Casual Listener

Update 2016-10-23   Hi there,   I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...

kazuu4

Newbie

2780 Views

17 replies

7 likes

  • 2780 Views
  • 17 replies
  • 7 likes

[Android][Your Music] I cant save in SD

Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite having an installed SD card in my phone. (My phone is a Moto X Play) Plea...

Newbie

Well, i speak spanish, my english is bad but i´ll try to be clear.   I cant use my SD card to save a songs.   In the menu not appears the optión to be saved in the SD card. Despite havi...

Joe

Community Legend

514 Views

1 replies

0 likes

Android
Your Music
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  • 1 replies
  • 0 likes

Favourites are gone.

For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix to this?

Casual Listener

For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix ...

Joe

Community Legend

659 Views

3 replies

0 likes

Deleted favourites
favourites playlist
Help
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Solved!! Android 5.1.1 - Playlist pause when app in background

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...

Casual Listener

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...

KeetnaWilson

Casual Listener

849 Views

4 replies

0 likes

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  • 4 replies
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Music keeps disappearing

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone. But I check the storage and they are still taking ...

Newbie

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone....

CanadianHalifax

Newbie

629 Views

4 replies

2 likes

  • 629 Views
  • 4 replies
  • 2 likes

Luisacuellarff

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...

Newbie

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...

222 Views

0 replies

0 likes

  • 222 Views
  • 0 replies
  • 0 likes

Followed Artists not the same on 2 devices

Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...

Casual Listener

Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...

mwood2356

Casual Listener

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Solved!! Creating a white theme for Android - icons, fonts etc..

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...

Visitor

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...

Joe

Community Legend

5108 Views

2 replies

0 likes

  • 5108 Views
  • 2 replies
  • 0 likes

Notification Bar

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.

Casual Listener

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...

Joe

Community Legend

1728 Views

3 replies

0 likes

  • 1728 Views
  • 3 replies
  • 0 likes

Solved!! PROBLEMA AL ABRIR SPOTIFY EN ANDROID

tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en el cual todo esta en orden actualizaron la informac...

Newbie

tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en ...

osornios

Spotify Star

14377 Views

1 replies

0 likes

  • 14377 Views
  • 1 replies
  • 0 likes

Solved!! Can't Login - 'You do not have an account linked to facebook'

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an account linked to facebook". I never had an account link...

Casual Listener

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an accou...

osornios

Spotify Star

913 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

can't play whole album on my phone

Hi,Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my laptop does.Any suggestions are greatly appreciated.Best...

Newbie

Hi, Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my lap...

Joe

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Solved!! How can I get a new "Liked From Radio" playlist, or start A new one?

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least?I tried to delete it and remake it but that didn't work because songs wouldn't automatically go to the playlist

Casual Listener

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least? I tried to delete it and remake it but that didn't work because songs wouldn't automatical...

clittle99

Casual Listener

8990 Views

9 replies

1 likes

  • 8990 Views
  • 9 replies
  • 1 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

Newbie

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

emilymayirwin

Newbie

8495 Views

16 replies

15 likes

Android 6.0
marshmallow
sd card
  • 8495 Views
  • 16 replies
  • 15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

Casual Listener

Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever.  But now i have the following pro...

monuza

Casual Listener

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Composer

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes