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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

Regular

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

243 Views

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Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Casual Listener

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play.  I can still play artist radio stat...

Joe

Community Legend

435 Views

1 replies

0 likes

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Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Casual Listener

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Joe

Community Legend

364 Views

3 replies

0 likes

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Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

Casual Listener

I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it.   About half the tracks are p...

393 Views

0 replies

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Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Newbie

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

413 Views

0 replies

2 likes

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[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

Newbie

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...

412 Views

0 replies

0 likes

All Platforms
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No sincroniza shazam con spotify

Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DESAFORTUNADAMENTE SE DETUVO SHAZAM vuelvo a entrar y...

Newbie

Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DE...

bichonato

Newbie

6200 Views

1 replies

10 likes

Shazam spotify error detuvo
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Solved!! Download offline music from Internal storage to SD Card

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to change it so that I can download offline music and s...

Casual Listener

Hi! How can I change the storage settings of my Spotify? I already gone through the steps from the FAQs but I don't see the option to change the Storage settings. Can someone help me pls? I need to c...

mapuya19

Community Legend

708 Views

3 replies

0 likes

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unable to accessSoundHound lyrics from Spotify

I need to be able to project lyrics on a wall for various community sing-alongs. I was very happy with Musixmatch, but then the sync lyrics button disappeared. So I tried Soundhound, and I have to be in that app to see the lyrics, which does me no go...

Regular

I need to be able to project lyrics on a wall for various community sing-alongs.  I was very happy with Musixmatch, but then the sync lyrics button disappeared.  So I tried Soundhound, and ...

659 Views

0 replies

0 likes

Android
lyrics
musiXmatch
Soundhound
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Aviso de Memoria SD llena

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las canciones? ¿qué tamaño tienen las canciones para ca...

Newbie

Soy usuario nuevo. He bajado algunas canciones para escuchar offline pero ahora me dice que no hay más espacio. Busco en la tarjeta dónde están las canciones pero no las encuentro. ¿dónde quedan las ...

242 Views

0 replies

0 likes

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Problem installing the premium version

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

Newbie

While i tried to install the premium version it says there is an error, try later ; but I could pay it just 0.99 til midnight

228 Views

0 replies

1 likes

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Currently playing song not saved offline

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue listening, and I have to shuffle play my music again.T...

Casual Listener

When I listen to spotify offline (I have Premium) and pause, close the notification and application, and open Spotify again, it doesn't save the song that I was listening before so I can continue lis...

225 Views

0 replies

0 likes

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Music stops when listening

Hi there! I have Spotify Premium, and i'm the only one that have this account.Well, here's coming my problem: when i'm listening music, the music stops and show me this error: "Spotify has been paused because your account is used somewhere else" But ...

Casual Listener

Hi there!   I have Spotify Premium, and i'm the only one that have this account. Well, here's coming my problem: when i'm listening music, the music stops and show me this error:   "Sp...

199 Views

0 replies

0 likes

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Musixmatch sync lyrics option not visible on my Android.

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top. But I just tried to sync lyrics on my Android device. The advice I received at Musixmatch support didn' work because the 3 dot menu (lower left window) are not visibl...

Regular

Hello, I am aware Musixmatch lyrics are no longer available on my Windows desk top.  But I just tried to sync lyrics on my Android device.  The advice I received at Musixmatch support didn'...

2242 Views

0 replies

1 likes

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Spotify on samsung s7 edge will not recognize premium

Hello,Today I got my Samsung s7 edge and after downloading Spotify it will not acknowledge my premium account.I reinstalled the app and signed in multiple times but it always asks if I want to go premium but not to activate my account on this device....

Newbie

Hello, Today I got my Samsung s7 edge and after downloading Spotify it will not acknowledge my premium account. I reinstalled the app and signed in multiple times but it always asks if I want t...

ayecove

Newbie

532 Views

1 replies

0 likes

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Saving on SD CARD Problems

Hello,I can download my music in my sd card.All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the CardThe Music is downloading after turn on my Phone on my internal storage...If i then want that they download...

Newbie

Hello, I can download my music in my sd card. All is good but then if i turn off my phone and turn it on all my music isnt longer safe at the Card The Music is downloading after turn on my Pho...

330 Views

0 replies

0 likes

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Solved!! My Music doesnt sync!

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not my music. I cleared up room but I still has 2GB le...

Newbie

My Music doesnt sync to my phone anymore so I have to be connected to the Internet to listen to all the songs I've been saving recently. It saves all my followed playlists that updates daily, but not...

Astame

Community Legend

459 Views

1 replies

0 likes

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I pay three times but i still free user

Hi, ı pay three Times for premium but ı still free user.What can ı do ?

Newbie

Hi, ı pay three Times for premium but ı still free user.What can ı do ?

268 Views

0 replies

1 likes

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