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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106535 Views

26 replies

3 likes

  • 106535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216029 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216029 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569446 Views

78 replies

3 likes

  • 569446 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469577 Views

577 replies

40 likes

Account
Free
  • 469577 Views
  • 577 replies
  • 40 likes

Solved!! corrupted tracks

Band: Rumpelstiltskin GrinderAlbum: living for death destroying the restI only listened to that album, several songs start playing static at certain points and progressively gets worse until it's only static.I had this same problem on Google music ab...

Casual Listener

Band: Rumpelstiltskin Grinder Album: living for death destroying the rest I only listened to that album, several songs start playing static at certain points and progressively gets worse until it's...

Joe

Community Legend

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

Sony Android TV kdl-43w800c, freezing, not playing tracks

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play the next track (or any other track in any playlist). ...

Casual Listener

unfortunately this app is extremely buggy. design is great but playing tracks is a nightmare. sometimes tracks just don't play and other times a track will finish and it will 'freeze' and not play th...

Daniel

Community Legend

1757 Views

3 replies

0 likes

  • 1757 Views
  • 3 replies
  • 0 likes

Accidentalu removed songs from playlist

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted I deleted 2 songs from SID and I couldn't find way to restore them

Newbie

Is there is any way to recoved accidentaly deleted songs? I pushed the X button by accident and there is no undo button, and I dont even know what song that being deleted 😞 I deleted 2 songs from...

Daniel

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Spotify Starred play list will not update.

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want without needing to physically look up each individ...

Casual Listener

I have tried everything in the book but I cannot get my Spotify list to update on my phone. It has been a while and at this point it's becoming a real nuisance not being able to play the songs I want...

Daniel

Community Legend

888 Views

5 replies

0 likes

  • 888 Views
  • 5 replies
  • 0 likes

I can´t listen my music

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can see in the play list.thanks for your help

Casual Listener

I upload music from my local files and create a play list, I can listen it at my desktop but I can´t play from my android mobile phone, to select show error " song is not available" although I can se...

Daniel

Community Legend

590 Views

3 replies

0 likes

  • 590 Views
  • 3 replies
  • 0 likes

Songs not available

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Newbie

I have Internet connection but when I click on a song it displays song not available. Only have this problem when not in wifi.

Daniel

Community Legend

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

problème connexion Facebook sur galaxy

Bonjour,J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus me connecter avec mon tel (je peux avec l'ordinateur...

Newbie

Bonjour, J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus...

Daniel

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Raccourcis ''supprimer '' dans menu option

Bonjour,Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pouvoir le supprimer... alors qu'il est pourtant possibl...

Newbie

Bonjour, Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pou...

Daniel

Community Legend

2081 Views

1 replies

0 likes

  • 2081 Views
  • 1 replies
  • 0 likes

Spotify Daily Mix Issue

Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the...

Casual Listener

Hi all,   I've been having an issue with my daily mix on android for a while now.  Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. ...

Joe

Community Legend

3780 Views

10 replies

0 likes

  • 3780 Views
  • 10 replies
  • 0 likes

Android to iPhone account problem

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...

Regular

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...

Daniel

Community Legend

1105 Views

9 replies

0 likes

  • 1105 Views
  • 9 replies
  • 0 likes

Songs keep pausing even with Internet connection

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?

Casual Listener

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...

Daniel

Community Legend

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

"Oops something went wrong" when i try to search for songs.

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...

Newbie

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...

Daniel

Community Legend

948 Views

1 replies

0 likes

  • 948 Views
  • 1 replies
  • 0 likes

No longer able to filter playlists

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

Casual Listener

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

roygbivs

Casual Listener

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

**bleep**

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...

Newbie

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...

Daniel

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

spotify on samsung galaxy tab 10.1

have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc

Casual Listener

have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i  i search ,find my playlists etc

Daniel

Community Legend

1402 Views

3 replies

0 likes

  • 1402 Views
  • 3 replies
  • 0 likes

Solved!! Playlist update notifications

How do I find out if the playlists that I am following on my Android device have been updated?

Casual Listener

How do I find out if the playlists that I am following on my Android device have been updated?

Daniel

Community Legend

5497 Views

3 replies

0 likes

  • 5497 Views
  • 3 replies
  • 0 likes

Reached three device limit?

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Newbie

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Daniel

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Getting a new phone

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Newbie

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Daniel

Community Legend

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes