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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375464 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
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How do I rearrange songs inside a playlist?

Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any ideas? Thanks!

Casual Listener

Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any idea...

vitorhercules97

Gig Goer

997 Views

6 replies

0 likes

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Storage on SD Card

Hello. I have a question, I have a playlist with around 1.600 songs and if I have about 24GB of space on my micro SD card in the phone, how many songs can be available offline?. Why I ask, is because I consider and have a Spotify Premium subscription...

Regular

Hello. I have a question, I have a playlist with around 1.600 songs and if I have about 24GB of space on my micro SD card in the phone, how many songs can be available offline?. Why I ask, is be...

vitorhercules97

Gig Goer

719 Views

3 replies

0 likes

Storage on sd card
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Can't log in to Spotify on my phone

So every time I try to log in to spotify on my phone it spouts the following bull**bleep**. "You do not have a spotify account connected to your facebook account. If you have a spotify account, please log in with your spotify credentials. If you do n...

Newbie

So every time I try to log in to spotify on my phone it spouts the following bull**bleep**. "You do not have a spotify account connected to your facebook account. If you have a spotify account, pleas...

Joe

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Song not available ???

I am looking at songs on my Samsung galaxy s5 edge. I for example ..drake : controllaFat Joe: we all the way upIt shows song isn't available? But other songs on the album are? Is this right?

Newbie

I am looking at songs on my Samsung galaxy s5 edge. I for example .. drake : controlla Fat Joe: we all the way up It shows song isn't available? But other songs on the album are? Is this right?

vitorhercules97

Gig Goer

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Spotify stops when in background

Spotify is stopping the músic by itself when the app is in the background in the middle of a song, neither playing the next, I need to open the app to press play again or going to the next song, power saving thing is dissabled.... any idea how to eli...

Newbie

Spotify is stopping the músic by itself when the app is in the background in the middle of a song, neither playing the next, I need to open the app to press play again or going to the next song, powe...

vitorhercules97

Gig Goer

5549 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

no song buttons are working

I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, favorite, or song opions.I've tried everything from ...

Casual Listener

I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, f...

Joe

Community Legend

518 Views

4 replies

0 likes

  • 518 Views
  • 4 replies
  • 0 likes

RADIO

Cercando di riprodurre qualsiasi radio su android l'applicazione mi dice brano non disponibile

Newbie

Cercando di riprodurre qualsiasi radio su android l'applicazione mi dice brano non disponibile

236 Views

0 replies

0 likes

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  • 0 likes

Offline songs cutting off when going through a tunnel

I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again.I've tried putting Spotify in offline mode as well, but that doesn't work eith...

Newbie

I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again. I've tried putting Spot...

281 Views

0 replies

0 likes

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Clear library for restart

I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?

Newbie

I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?

300 Views

0 replies

0 likes

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I $ spotify premium but it wont work for my android?

My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to begin with. Why? How do I get my music I know I've d...

Casual Listener

My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to b...

osornios

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
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Can't recover playlists

I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!

Casual Listener

I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!

jakemoore2

Casual Listener

1196 Views

2 replies

0 likes

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[Android][Running] The app

Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music

Casual Listener

Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music

Joe

Community Legend

591 Views

3 replies

0 likes

Android
Running
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  • 3 replies
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Actual Release dates of albums No Longer Appearing

Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an album's release date & year when having a certain a...

Roadie

Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an ...

Joe

Community Legend

946 Views

2 replies

5 likes

  • 946 Views
  • 2 replies
  • 5 likes

Can I bypass the login screen on app

The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to bypass this on the app, or make it flip??

Casual Listener

The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to byp...

2314 Views

0 replies

0 likes

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Why can't I find a specific podcast?

Hi,The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Newbie

Hi, The podcast function is cool but seems to be missing some of my favourite shows. Why isn't the Joe Rogan Experience on for example? It's one of the most listened to podcasts out there?

Joe

Community Legend

1371 Views

2 replies

3 likes

  • 1371 Views
  • 2 replies
  • 3 likes

Certain songs won't play

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then that and a few other songs in that song's album won't...

Casual Listener

I was listening to a song (casin by glue70 if that helps) and about 10 seconds into the sing it stops playing, the progress bar stops going, and the pause button says it's playing. Ever since then th...

Eremov

Casual Listener

556 Views

4 replies

1 likes

  • 556 Views
  • 4 replies
  • 1 likes

Solved!! Control from notification tray and lock screen

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into the app.

Casual Listener

Please please please bring back that ability to control tracks from the lock screen and especially the notification tray. This made it so much easier to control my music, instead of having to go into...

Joe

Community Legend

652 Views

3 replies

1 likes

  • 652 Views
  • 3 replies
  • 1 likes

Android- App automatically logs out and deletes Downloads

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

Newbie

On my smartphone(htc one M8) I can't stay logged on. After a few hours the app automaticallly logs out my account. And it deletes all my Playlists.

343 Views

0 replies

0 likes

  • 343 Views
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Chromecast Audio streaming problem - Switching between tracks and no streaming

Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...

Casual Listener

Update 2016-10-23   Hi there,   I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...

kazuu4

Newbie

2607 Views

17 replies

7 likes

  • 2607 Views
  • 17 replies
  • 7 likes

[Android][Your Music] I cant save in SD

Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite having an installed SD card in my phone. (My phone is a Moto X Play) Plea...

Newbie

Well, i speak spanish, my english is bad but i´ll try to be clear.   I cant use my SD card to save a songs.   In the menu not appears the optión to be saved in the SD card. Despite havi...

Joe

Community Legend

503 Views

1 replies

0 likes

Android
Your Music
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  • 0 likes