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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6880 Views

0 replies

7 likes

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Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

Visitor

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...

257 Views

0 replies

0 likes

  • 257 Views
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Devialet Phantom ethernet connect

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I can connect. I really would prefer to be using the ...

Casual Listener

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I ...

franz5

Casual Listener

3132 Views

7 replies

0 likes

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  • 7 replies
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Can't see chromecast audio in devices list on spotify android app

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to cast. Spotiy app version is 5.6.0.701 on a OnePlus ...

Casual Listener

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to ...

sawier

Casual Listener

920 Views

1 replies

2 likes

chromecast audio
  • 920 Views
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  • 2 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Newbie

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...

dang2

Newbie

293 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Newbie

Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...

anjieeeeeeeeee

Roadie

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
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They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

Casual Listener

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason

tester50

Newbie

325 Views

1 replies

0 likes

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  • 1 replies
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Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Newbie

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

229 Views

0 replies

0 likes

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Problem with saved music

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...

Regular

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings ...

osornios

Spotify Star

583 Views

5 replies

1 likes

  • 583 Views
  • 5 replies
  • 1 likes

SPANISH-DESCARGAR ALBUMS

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1En el celular he decargado una gran cantidad de albums para usarlos sin conexión, cuando he descar...

Visitor

Hola: Soy Usuario Premium de Spotify, la mayor cantidad lo uso en mi Celular con sistema Android, algunas veces lo uso en casa con mi PC con Windows 8.1 En el celular he decargado una gran cantidad ...

osornios

Spotify Star

326 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Song is not available" for every sing

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 30sec-1min. I also need to open the app in order for...

Newbie

Recently when I play a song on Spotify on my galaxy s7 the song will pause on its own multiple times before the song ends. When I open the app and hit play it will resume but will pause again after 3...

Joe

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
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Changed SD card, then changed back

I recently got a new SD card that I've been transferring movies and other media on to, which means that I had to take out my SD card that has my offline spotify songs on it. When switching the SD cards back, the phone didnt recognise that I have the ...

Newbie

I recently got a new SD card that I've been transferring movies and other media on to, which means that I had to take out my SD card that has my offline spotify songs on it. When switching the SD car...

Jackylonline

Casual Listener

649 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

available devices no longer shows Yamaha receiver

I have a Yamaha RX-V779 that I have set up throughout my house. My wife, son and I all have Spotify accounts on a Samsung s6, s7, and Note 4 respectively. None of these phones or even my computer will recognize the Yamaha receiver after the last spot...

Regular

I have a Yamaha RX-V779 that I have set up throughout my house. My wife, son and I all have Spotify accounts on a Samsung s6, s7, and Note 4 respectively. None of these phones or even my computer wil...

mccallum1367

Regular

330 Views

1 replies

0 likes

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  • 1 replies
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Why Classical Fans NEED Composer Metadata (and what that could do for Spotify)

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

Regular

This is stupid no customer service line bull**bleep**. I've tried asking for help and I get nowhere how frustrating this service doesn't not help boooo.

236 Views

0 replies

0 likes

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Solved!! Unable to play playlist radio stations recently

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play. I can still play artist radio stations, and song radio stations, just not playlist radio stations. It...

Casual Listener

For the longest time I was able to play a playlist radio station using the Android app, as of a few weeks ago, it no longer works and will not play.  I can still play artist radio stat...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
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Why doesnt what im playing show up in my notifications?

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Casual Listener

I know that a music bar with what you are playing is supposed to show up in my notifications and lock scren. And there is nothing there. Is there a way to turn this on and get it to show up?

Joe

Community Legend

358 Views

3 replies

0 likes

  • 358 Views
  • 3 replies
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Tracks don't play, stays at 0:00 although it is set on play [Premium]

I am mainly using my phone in offline mode to hear songs.I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it. About half the tracks are playin as they should, other tracks are just staying at 0:00, a...

Casual Listener

I am mainly using my phone in offline mode to hear songs. I downloaded everything i want to hear and it has the green arrow, so it should be possible to play it.   About half the tracks are p...

388 Views

0 replies

0 likes

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Spotify integration BMW connected Drive

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

Newbie

The Spotify integration currently only works with the new 2016 BMW 7 Series. When will Spotify be compatible for BMW Connected Drive 2014 X5-series?

403 Views

0 replies

2 likes

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[All Platforms] Help! I can't log on to Spotify from my Android device.

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, and am about to give up.

Newbie

What do I do? Your Help is almost non-existant. I'm running Windows 7, am a Premium user and the trouble is in my Android phone and it won't take my password. I've tried reinstalling, re-starting, an...

405 Views

0 replies

0 likes

All Platforms
  • 405 Views
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No sincroniza shazam con spotify

Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DESAFORTUNADAMENTE SE DETUVO SHAZAM vuelvo a entrar y...

Newbie

Hola hace un tiempo sincronizada normal y se cargaban las canciones a playlist tus shazam de un momento dejo de funcionar por más q reinstale ambas apps nada. EN shazam me logueo en spotify y sale DE...

bichonato

Newbie

6184 Views

1 replies

10 likes

Shazam spotify error detuvo
  • 6184 Views
  • 1 replies
  • 10 likes