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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201504 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201504 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545721 Views

78 replies

3 likes

  • 545721 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453371 Views

571 replies

38 likes

Account
Free
  • 453371 Views
  • 571 replies
  • 38 likes

Spotify Daily Mix Issue

Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the...

Casual Listener

Hi all,   I've been having an issue with my daily mix on android for a while now.  Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. ...

Joe

Community Legend

3705 Views

10 replies

0 likes

  • 3705 Views
  • 10 replies
  • 0 likes

Android to iPhone account problem

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...

Regular

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...

Daniel

Community Legend

1033 Views

9 replies

0 likes

  • 1033 Views
  • 9 replies
  • 0 likes

Songs keep pausing even with Internet connection

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?

Casual Listener

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...

Daniel

Community Legend

614 Views

3 replies

0 likes

  • 614 Views
  • 3 replies
  • 0 likes

"Oops something went wrong" when i try to search for songs.

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...

Newbie

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...

Daniel

Community Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

No longer able to filter playlists

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

Casual Listener

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

roygbivs

Casual Listener

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

**bleep**

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...

Newbie

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...

Daniel

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

spotify on samsung galaxy tab 10.1

have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc

Casual Listener

have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i  i search ,find my playlists etc

Daniel

Community Legend

1366 Views

3 replies

0 likes

  • 1366 Views
  • 3 replies
  • 0 likes

Solved!! Playlist update notifications

How do I find out if the playlists that I am following on my Android device have been updated?

Casual Listener

How do I find out if the playlists that I am following on my Android device have been updated?

Daniel

Community Legend

5431 Views

3 replies

0 likes

  • 5431 Views
  • 3 replies
  • 0 likes

Reached three device limit?

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Newbie

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Daniel

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Getting a new phone

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Newbie

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Daniel

Community Legend

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Solved!! Helppppp

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...

Newbie

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...

Daniel

Community Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

[Android][Other] Stream only when connected to mobil data

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Newbie

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Daniel

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Moving to SD card

How can I move my download music to my SD card?

Casual Listener

How can I move my download music to my SD card?

Joe

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

download playlist and synic

help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed

Newbie

help for some reason can't download playlist so it can be played off line.  it not showing in the tablet SD Card not synicing. help son is being deployed

Joe

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! New cell phone, same SD card and music downloaded gone

Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...

Casual Listener

Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...

peter78

Casual Listener

1068 Views

3 replies

0 likes

  • 1068 Views
  • 3 replies
  • 0 likes

Solved!! Changed mobile providers, now spotify doesnt work

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...

Newbie

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...

Joe

Community Legend

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Song Not Available

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?

Newbie

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Daily Mix on Android

Hi all,I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this only available on IOS/laptops? Any plans to release o...

Casual Listener

Hi all, I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this ...

Joe

Community Legend

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Solved!! BETA - crash on song playback

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the previous beta version.I'm on a Galaxy S6, Android 6....

Casual Listener

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the p...

brndo

Regular

1404 Views

6 replies

0 likes

  • 1404 Views
  • 6 replies
  • 0 likes