Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395884 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every other app that need internet both on Wi-Fi and mobile ...
I've been using spotify for a while now and have almost never run into this problem. Everytime I try to use the Android app on my HTC desire 626, it says that I'm offline. However I can use every oth...
Regular
1945 Views
14 replies
0 likes
I downloaded a few songs on the internet and added them as local files on my PC. They play on my computer but not on my phone. When I try and make the playlist available offline on my android (S6) it just says preparing to download forever. I want to...
I downloaded a few songs on the internet and added them as local files on my PC. They play on my computer but not on my phone. When I try and make the playlist available offline on my android (S6) it...
Community Legend
701 Views
1 replies
0 likes
Why are differences with the pages of the artists on Your Music page? I mean when I open a recently played Artist on Your Music page, there are differences. Like if I open Sia there is her all songs albums etc., but if I open Hurts page the I only se...
Why are differences with the pages of the artists on Your Music page? I mean when I open a recently played Artist on Your Music page, there are differences. Like if I open Sia there is her all songs ...
Gig Goer
463 Views
1 replies
0 likes
I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean the quality of the song will lower as well?
I've been downloading a lot of songs lately and running out of space on my phone. If I change my download quality to normal, does this mean the size of my songs will lower? and does that mean t...
Gig Goer
5699 Views
2 replies
0 likes
I have the free version of Spotify. Whenever I play an album, the songs do not play in order of the track list. It is always playing on Shuffle. This never used to happen. How to I turn off the shuffle feature and start playing the tracks in order ag...
I have the free version of Spotify. Whenever I play an album, the songs do not play in order of the track list. It is always playing on Shuffle. This never used to happen. How to I turn off the shuff...
Gig Goer
373 Views
1 replies
0 likes
Is there a way to make your saved songs appear in alphabetical order
Is there a way to make your saved songs appear in alphabetical order
Gig Goer
522 Views
3 replies
0 likes
Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any ideas? Thanks!
Am currently on the Premium Trial but can't seem to rearrange songs in my playlist. How do I do so? It is a critical feature for me to decide if I would subscribe to Premium after the trial. Any idea...
Gig Goer
1059 Views
6 replies
0 likes
Hello. I have a question, I have a playlist with around 1.600 songs and if I have about 24GB of space on my micro SD card in the phone, how many songs can be available offline?. Why I ask, is because I consider and have a Spotify Premium subscription...
Hello. I have a question, I have a playlist with around 1.600 songs and if I have about 24GB of space on my micro SD card in the phone, how many songs can be available offline?. Why I ask, is be...
Gig Goer
755 Views
3 replies
0 likes
So every time I try to log in to spotify on my phone it spouts the following bull**bleep**. "You do not have a spotify account connected to your facebook account. If you have a spotify account, please log in with your spotify credentials. If you do n...
So every time I try to log in to spotify on my phone it spouts the following bull**bleep**. "You do not have a spotify account connected to your facebook account. If you have a spotify account, pleas...
Community Legend
416 Views
1 replies
0 likes
I am looking at songs on my Samsung galaxy s5 edge. I for example ..drake : controllaFat Joe: we all the way upIt shows song isn't available? But other songs on the album are? Is this right?
I am looking at songs on my Samsung galaxy s5 edge. I for example .. drake : controlla Fat Joe: we all the way up It shows song isn't available? But other songs on the album are? Is this right?
Gig Goer
337 Views
1 replies
0 likes
Spotify is stopping the músic by itself when the app is in the background in the middle of a song, neither playing the next, I need to open the app to press play again or going to the next song, power saving thing is dissabled.... any idea how to eli...
Spotify is stopping the músic by itself when the app is in the background in the middle of a song, neither playing the next, I need to open the app to press play again or going to the next song, powe...
Gig Goer
5563 Views
2 replies
0 likes
I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, favorite, or song opions.I've tried everything from ...
I am using a Nook HD tablet, I have been using Spotify without issue for years, but now suddenly none of the buttons on the song window work. Including: play, pause, shuffle, reapet, skip, go back, f...
Community Legend
539 Views
4 replies
0 likes
Cercando di riprodurre qualsiasi radio su android l'applicazione mi dice brano non disponibile
Cercando di riprodurre qualsiasi radio su android l'applicazione mi dice brano non disponibile
250 Views
0 replies
0 likes
I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again.I've tried putting Spotify in offline mode as well, but that doesn't work eith...
I've downloaded a playlist for my morning commute (by train) , but it keeps cutting off whenever I go through a tunnel and I have to press play for the song to start again. I've tried putting Spot...
292 Views
0 replies
0 likes
I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?
I'm trying to clear my library completely so I can start a new one fresh. Mine is currently full and I've found I don't listen to a lot of it. Any way I can do this on my mobile device?
322 Views
0 replies
0 likes
My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to begin with. Why? How do I get my music I know I've d...
My trial expiration date ran out, so I purchased spotify to continue listening to my music. But it wont sychronize my $10.00 payment with my gmail account into my android where I am using it all to b...
Spotify Star
293 Views
1 replies
0 likes
I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!
I Uninstalled spotify and I now have now music, I tried all my logins and I think I need a device as I can't find my Playlist under the recover option. Any ideas people?!
Casual Listener
1232 Views
2 replies
0 likes
Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music
Does anyone have a problem when you close all your apps on your phone that Spotify closes and spots the music
Community Legend
628 Views
3 replies
0 likes
Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an album's release date & year when having a certain a...
Hi everyone..I've been a Spotify Premium subscriber now for nearly 2 years currently accessing Spotify through an LG Android/Smartphone...one feature I've always appreciated is being able to view an ...
Community Legend
974 Views
2 replies
5 likes
The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to bypass this on the app, or make it flip??
The bottom of my phone's touchscreen doesn't work due to water getting into the charging Port- I got logged out of spotify, and it doesn't flip so I can press login or sign-up! Is there anyway to byp...
2343 Views
0 replies
0 likes
