Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110378 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222320 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578999 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476943 Views
577 replies
40 likes
Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .
Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .
Spotify Star
615 Views
1 replies
0 likes
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC starts, Music stopps playing.Case 2 Musik is playing over an ...
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC sta...
Regular
885 Views
4 replies
0 likes
Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT!I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details so the issue clearly isnt my username or password.Ive t...
Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT! I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details ...
Regular
3080 Views
7 replies
1 likes
Why can't I listen offline even though I have Premium?
Why can't I listen offline even though I have Premium?
Community Legend
414 Views
1 replies
0 likes
android 6.0it's been like this for weeksalready un-installed and reinstalled and deleted files on sd and internal.
android 6.0 it's been like this for weeks already un-installed and reinstalled and deleted files on sd and internal.
Community Legend
564 Views
2 replies
0 likes
Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow motion????Force selling the Premium or what!Like this t...
Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow moti...
Community Legend
637 Views
1 replies
0 likes
I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.
I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.
Community Legend
1207 Views
1 replies
0 likes
I forgot my password. I go to reset it via Forgotten Password. It sends me the email and i click on it for it to say invalid/ timed out ?? HELP All i want to do is listen to my music
I forgot my password. I go to reset it via Forgotten Password. It sends me the email and i click on it for it to say invalid/ timed out ?? HELP All i want to do is listen to my music
Community Legend
732 Views
1 replies
0 likes
im trying to use a 3rd party equalizer on my G3 which i found on playstore. but nothing happens when i run it, the sound is the same! am i doing something wrong or u have idea? for example i tried this oneEqualizer FX (Free) by devdnuahttps://play.go...
im trying to use a 3rd party equalizer on my G3 which i found on playstore. but nothing happens when i run it, the sound is the same! am i doing something wrong or u have idea? for example i...
Community Legend
2593 Views
1 replies
0 likes
I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?
I have enable all the spotify notifications, nevertheless, people suscribe to my playlist and follow me and i don't recibe any notification, how can i fix this?
Community Legend
531 Views
1 replies
0 likes
It stops randomly and it says "get online music" on the screen.
It stops randomly and it says "get online music" on the screen.
Community Legend
386 Views
1 replies
0 likes
I use spotify in my mobile, laptop and ps4. And I am trying to download music in my phone and it says that I've reached the 3 devices were I download music. Obviously I only download music on my phone no in the others...
I use spotify in my mobile, laptop and ps4. And I am trying to download music in my phone and it says that I've reached the 3 devices were I download music. Obviously I only download music on my phon...
Community Legend
978 Views
4 replies
0 likes
Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the moment, I often have difficulty getting a connection over WiFi....
Hello, I have a Samsung Galaxy S5 and I am nearing the end of my Spotify Premium trial and need to make a decision about whether I want to continue paying for this service or not. At the mom...
Casual Listener
932 Views
4 replies
0 likes
I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please help
I purchased premium and I've checked my status and it says premium but it won't let me play anything without 3g or Wi-Fi! I've tried logging in and out etc and I'm getting charged for this. Please he...
Community Legend
686 Views
3 replies
0 likes
Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again said it had server issues. Tried to create another ...
Every time I try to log in, it says it has server or connection issues when internet is working just fine. Don't even know what to do anymore. I don't use FB app but when I tried to log in, it again ...
Casual Listener
1836 Views
4 replies
0 likes
Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That's outrageous. I have attached some examples. As yo...
Hello there I have been a Pro member since March. I have noticed so far uses a lot of data while streaming music. I have no problem with that but this time it used half of my data in 30 minutes. That...
Community Legend
386 Views
1 replies
0 likes
Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify
Ik heb al 5 jaar een premium account via KPN maar kan nu al een week lang niet naar mijn muziek luisteren vind dit heel erg vervelend en wil graag weer gebruik maken van mijn spotify
Community Legend
844 Views
3 replies
0 likes
Hi Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App? ThanksSteph
Hi Can someone tell me how I can set an offline playlist to repeat on the Spotify Android App? Thanks Steph
Casual Listener
1068 Views
2 replies
0 likes
Anyone know how to exit spotify on Samsung S7? The little X has vanished.
Anyone know how to exit spotify on Samsung S7? The little X has vanished.
Community Legend
1030 Views
2 replies
0 likes
Hi there,Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, it's doubling up on my sd card. How do I get spotify ...
Hi there, Just got a new phone. Had downloaded a playlist to my sd card on my old phone, which I've put into the new phone. When I go to that playlist, it starts 'downloading' again. So presumably, ...
Community Legend
1019 Views
3 replies
0 likes
