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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194158 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194158 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535369 Views

78 replies

3 likes

  • 535369 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438697 Views

565 replies

37 likes

Account
Free
  • 438697 Views
  • 565 replies
  • 37 likes

Solved!! BETA - crash on song playback

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the previous beta version.I'm on a Galaxy S6, Android 6....

Casual Listener

I'm running the latest (6.2.0.998) beta version of the Android app. The app crashes on song playback, no matter which song I start (online or offline, doesn't matter). The issue didn't exist in the p...

brndo

Regular

1323 Views

6 replies

0 likes

  • 1323 Views
  • 6 replies
  • 0 likes

Available offline works on phone but not laptop

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists.Each playlist had the green symbol to show they were downloaded; however, when I clicked into the list it previously stated "Available offline" at t...

Newbie

I may be stupid but I was playing at a party last night and I was unable to play my offline playlists. Each playlist had the green symbol to show they were downloaded; however, when I clicked into t...

Joe

Community Legend

679 Views

1 replies

0 likes

laptop
Offline download
phone
  • 679 Views
  • 1 replies
  • 0 likes

Samsung galaxy s7

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but after it stops itself again, and I have to enter in the...

Newbie

I've bought a Samsung s7 but something weird is happening with spotify, even I'm premium and have Internet connection, the music stops at minute 1 of the song, sometimes also plays two songs but afte...

Daniel

Community Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Cant find a song

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Newbie

When I search on Google "Anytime by eve6 spotify" it comes right up but I cannot find it in the spotify app. Are there "hidden" tracks?

Daniel

Community Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Local Files all greyed out.

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Casual Listener

On my desktop, I've put all my local file music into a playlist, but when I access the playlist on my phone, everything is greyed out and unable to play. How can I fix this?

Daniel

Community Legend

2526 Views

4 replies

0 likes

  • 2526 Views
  • 4 replies
  • 0 likes

Solved!! Downloading Playlists

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

Casual Listener

I have a Samsung S7 and I tried downloading a playlist and it says there is no space left on this device. Help!

SnK2015

Casual Listener

727 Views

3 replies

0 likes

  • 727 Views
  • 3 replies
  • 0 likes

Can login to website but not APP.

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Casual Listener

Website login qorks just fine. The app says incorrect user name or password. Tried resetting passwords several times. Still no luck.

Stats

Casual Listener

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Solved!! I deactivated Facebook

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. Help me!!

Newbie

And lost my songs and albums (over 2000). Spotify told me to cancel my subscription and I would get them back when I started my new premium subscription in my new username and still I have nothing.. ...

Daniel

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

cant log in..

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both ..i get get a red bar with "something is wrong..etc"im a premium member

Newbie

i cant log in to my spotify account. ive tried my email as pass word and my user name. and tried to change my password with both .. i get get a red bar with "something is wrong..etc" im a premium m...

Daniel

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!! Stockage carte sd

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pour la carte sd si on s'y prend mal (je ne veux pas p...

Regular

Bonjour, étant un nouveau utilisateur spotify je ne m'y connais pas trop. Je voudrais stocker mes musique sur ma carte sd, j'ai trouvé un topic qui parlait de ça mais c'est écrit que c'est risqué pou...

Seb_nice

Newbie

21970 Views

10 replies

0 likes

  • 21970 Views
  • 10 replies
  • 0 likes

Can't play music

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings have changed. I've tried closing out the app and g...

Newbie

I have Spotify free on my LG G4, and this morning when I tried to play music it kept giving me a message saying "Get Premium now to play ad-free music anywhere." As far as I know, none of my settings...

Daniel

Community Legend

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

Solved!! PC mode on tablet

Hallo community. Is it possible to get the same (full) functionallity on tablet as on PC?

Casual Listener

Hallo community.  Is it possible to get the same (full) functionallity on tablet as on PC?

Daniel

Community Legend

3318 Views

3 replies

0 likes

  • 3318 Views
  • 3 replies
  • 0 likes

familie aanmelden zonder Facebook

Ik wil iemand aanmelden die geen facebook account heeft kan dat?en hoe gaat dat dan?

Casual Listener

Ik wil iemand aanmelden die geen facebook account heeft kan dat? en hoe gaat dat dan?

Hubo

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Solved!! Spotify offline cache delete on each reboot

Gs4 i9500 with latest lolipop 5.0.1Latest spotify appsData on sd card.After a reboot the offline songs aren't available. I can see the spotify dir on my sd card with data inside.I try do uninstall remove the dir on sd card and reinstall always same p...

Regular

Gs4 i9500 with latest lolipop 5.0.1 Latest spotify apps Data on sd card. After a reboot the offline songs aren't available. I can see the spotify dir on my sd card with data inside. I try do un...

Gagar49

Newbie

5733 Views

17 replies

1 likes

cache sd card
  • 5733 Views
  • 17 replies
  • 1 likes

Memoria de dispositivo

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre y no lo he podido aprovechar por este problema, por...

Newbie

Tengo suficiente memoria tanto en mi celular como en la memoria externa y cuando trato de abrir la aplicacion me dice que no se encuentra memoria en el dispositivo, he tenido Premium desde diciembre ...

Samanthaguiarp6

Newbie

4312 Views

3 replies

1 likes

Android
Memoria
memoria de dispositivo
  • 4312 Views
  • 3 replies
  • 1 likes

Cant play music

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Newbie

I keep trying to play Mac Miller's new album "The Divine Feminine" it won't play.

Daniel

Community Legend

652 Views

2 replies

1 likes

  • 652 Views
  • 2 replies
  • 1 likes

Spotify undownloading playlists

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are demanding RAM. The downloaded songs are stored on ...

Newbie

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are...

Daniel

Community Legend

1089 Views

1 replies

0 likes

Android
Downloaded music disappears
Samsung
  • 1089 Views
  • 1 replies
  • 0 likes

Can't sign in on app

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine.Have logged out on all other devices, restarted app, un...

Casual Listener

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine. Ha...

Daniel

Community Legend

627 Views

4 replies

0 likes

  • 627 Views
  • 4 replies
  • 0 likes

Song won't play?

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE SONG I WANT.

Newbie

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE...

Daniel

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes