Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194408 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535586 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
439016 Views
565 replies
37 likes
Bonjour,Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pouvoir le supprimer... alors qu'il est pourtant possibl...
Bonjour, Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pou...
Community Legend
2025 Views
1 replies
0 likes
Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the...
Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. ...
Community Legend
3586 Views
10 replies
0 likes
I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...
I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...
Community Legend
934 Views
9 replies
0 likes
I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?
I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...
Community Legend
577 Views
3 replies
0 likes
The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...
The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...
Community Legend
913 Views
1 replies
0 likes
I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.
I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.
Casual Listener
402 Views
2 replies
0 likes
All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...
All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...
Community Legend
393 Views
1 replies
0 likes
have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc
have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i i search ,find my playlists etc
Community Legend
1348 Views
3 replies
0 likes
How do I find out if the playlists that I am following on my Android device have been updated?
How do I find out if the playlists that I am following on my Android device have been updated?
Community Legend
5390 Views
3 replies
0 likes
Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.
Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.
Community Legend
495 Views
1 replies
0 likes
I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?
I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?
Community Legend
459 Views
2 replies
0 likes
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...
Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...
Community Legend
700 Views
1 replies
0 likes
when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???
when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???
Community Legend
415 Views
1 replies
0 likes
How can I move my download music to my SD card?
How can I move my download music to my SD card?
Community Legend
422 Views
1 replies
0 likes
help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed
help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing. help son is being deployed
Community Legend
287 Views
1 replies
0 likes
Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...
Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...
Casual Listener
1042 Views
3 replies
0 likes
Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...
Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...
Community Legend
600 Views
2 replies
0 likes
So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?
So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...
Community Legend
336 Views
1 replies
0 likes
Hi all,I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this only available on IOS/laptops? Any plans to release o...
Hi all, I'm a recent joiner to Spotify and must say it's fantastic. One problem I'm having is that I can't find the daily mix on my Samsung Galaxy S6 app,but is available on my iPad though. Is this ...
Community Legend
511 Views
2 replies
0 likes
