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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410726 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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I Lost a Song

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

Regular

Hello i found a song at 22nd August's weekly discover and i lost it how i can found it again? please help me

310 Views

0 replies

0 likes

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Auto Starting Android Bluetooth?

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meetings Spotify randomly stating up and sometimes playi...

Newbie

Help! I have got lost on previous threads and not seen a clear answer. Samsung Note 3 Android - full Premium user with Playlists downloaded. Use Bluetooth headsets and Pebble watch. Recently in meeti...

396 Views

0 replies

0 likes

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Question about downloaded songs

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

Newbie

If I play a downloaded song when I'm not in offline mode, will the song be streamed over data, or will the song be played straight from my phone?

286 Views

0 replies

0 likes

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Not available

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

Newbie

Get the message: this song not available when i try to play songs i dont have downloaded. Help. ...

kittycrinckles

Newbie

375 Views

1 replies

0 likes

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Can't stream music, I can only play downloaded music

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. It doent matter if I have 4g or am on my home wifi. ...

Newbie

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. I...

544 Views

0 replies

0 likes

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No Frank on mobile.

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 songs are 'unavailable.' Deleted the app andhad to down...

Newbie

The Frank Ocean phenomenom is still affecting my Android and I can't seem to solve it. Blonde plays just fine on the computer but on my phone it only has 4 songs and it doesn't says the other 13 song...

Rambogram

Newbie

547 Views

1 replies

1 likes

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Can only sort by Album but NOT artist

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image It works fine if I press "Albums" I am really stuck

Casual Listener

When I go into "Your Library" - "Saved" - "Artists" but it doesn't work I get a message saying "your favourite artist will appear here" and no music appears? - see attached image   It works fi...

Joe

Community Legend

439 Views

1 replies

0 likes

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Recalled

Recalled

Newbie

Recalled

483 Views

0 replies

0 likes

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Playlist the Song Title is different to the song playing.

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays the correct title.

Casual Listener

I've downloaded my playlist (1000+ tracks) and the song name does not match the title playing. E.g. track info displays apocalyptica but Spotify plays approaching nirvana. ~20 songs later it displays...

gavriyashar

Casual Listener

1085 Views

2 replies

1 likes

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Problem with starting songs from FB Messenger on Android

Hi! I'm having problem with opening songs via "Open" button in the Messenger App.After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blink of an eye (yes blink) I'm once again in Messenger. It is rea...

Newbie

Hi!   I'm having problem with opening songs via "Open" button in the Messenger App. After clicking open, it looks like the Spotify tries to start (closing the Messenger) but just after a blin...

806 Views

0 replies

0 likes

problem
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Solved!! Autostart on android

Hi, So I have been using spotify for a little, but noticed something recently. Spotify keeps automatically starting on my Android (HTC M8) phone after I close out. While this may not be a huge issue for some people, it bothers me when apps autostart ...

Casual Listener

Hi, So I have been using spotify for a little, but noticed something recently.  Spotify keeps automatically starting on my Android (HTC M8) phone after I close out.  While this may not be...

TallMartin

Regular

18063 Views

4 replies

0 likes

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Latest update : losing offline tracks EVERY DAY!!!!!!!

So the latest update 6.1.0.1088 armV7 that was released a few days ago.What a ****ing disaster.The disappearing-offline-music problem is actually WORSE!!!!! Like : I am having to redownload 40-50 tracks every ****ing day. Spotify premium - what a pat...

Roadie

So the latest update 6.1.0.1088 armV7 that was released a few days ago. What a ****ing disaster. The disappearing-offline-music problem is actually WORSE!!!!!  Like : I am having to redownloa...

woodandrew90

Roadie

747 Views

5 replies

0 likes

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Sony srs hg1

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Regular

Does anyone know when Spotify connect is on the Sony h.ear srs hg1? They sell it like it's already on the speaker? But it isn't at mine.

Joe

Community Legend

2101 Views

11 replies

0 likes

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Spotify android tv

Bonjour j'ai un problème avec le téléchargement de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et il mon dit que spotify n'était plus sur Google play et j'...

Newbie

Bonjour j'ai un problème avec le téléchargement  de l'application spotify Android tv sur mon Huawei P9 car j'ai une option sur mon forfait téléphone chez Bouygues telecom je les ai contacter et ...

396 Views

0 replies

0 likes

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Network Issues

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I will select a song and then turn off my screen and...

Newbie

I just returned from the Middle East and changed some of my app permissions on my Android to restrict data usage. Now, however, I have returned to the US and am often experiencing the problem where I...

347 Views

0 replies

0 likes

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Music wont play

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tried logging out multiple times and it still keeps ha...

Newbie

Everytime I try to play a song, album, or playlist it won't let me. It says to upgrade to premium to remove ads, but it's also not showing me my current music (or ad), so I can't finish the ad. I tri...

329 Views

0 replies

0 likes

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Spotify files are not playable

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently, all my offline songs I had downloaded were desync...

Newbie

Hello, so I have Spotify premium and downloaded more or less 2000 songs to be playable offline on my phone. These files are stored on my external sd-card, and I only use Spotify on my phone. Recently...

Skiba

Newbie

478 Views

1 replies

0 likes

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Spotify 14 days abroad

I live in the UK but after my travel in africa I can't access my acount

Visitor

I live in the UK but after my travel in africa I can't access my acount

407 Views

0 replies

0 likes

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Continuous volume change on every song

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off, no difference. My equalizer is set to "Normal" (Samsung...

Casual Listener

I'm having some issues with Spotify as of today, whenever I listen to music, the volume level fluctuates from loud to soft volume, I have tried turning the "Normalize volume" setting on and off,...

ThomJV

Casual Listener

656 Views

2 replies

0 likes

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Songs not playing???

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any song from it, the song immediately skipped before one...

Newbie

Ok, I've been extremely excite do listen to Frank Ocean's new album, Blond, so when it went on spotify I raced to play it as fast as I could. However, when I opened the album and tried to play any so...

642 Views

0 replies

1 likes

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