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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5625 Views

0 replies

7 likes

  • 5625 Views
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  • 7 likes

Spotify vs Tidal sound quality on phone

Hi,I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than spotify but when I tried to compare quality on pc, t...

Newbie

Hi, I found Tidal and I wanted to try it. That app is not as good as spotify BUT there is a one big problem. I have both set on 320kbps bitrate (eq off) and Tidal sounds much better on my phone than...

854 Views

0 replies

0 likes

  • 854 Views
  • 0 replies
  • 0 likes

App keeps crashing on Nexus 6P device.

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep having to reset the app, but the problem keeps happe...

Newbie

Spotify keeps crashing on my device. It first stops letting me skip to the next song, finishes the song that is currently playing then stalls out and doesn't allow me to do anything further. I keep h...

Mirkolino99

Newbie

1279 Views

3 replies

1 likes

  • 1279 Views
  • 3 replies
  • 1 likes

Logging in with facebook in a different country

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I lived in Spain for half a year, used the app perfe...

Newbie

I couldn't log in with my FB account into the app after returning ti the free version (bank account changes etc. Unfinished). A notification saying I'm in a different country appeared. I'm from SK, I...

user-removed

Not applicable

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Spotify UI becomes unusable regularly on Android

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spotify. Hadn't reported it yet as I presumed it'd just get ...

Newbie

Slightly tricky one to describe, but this is 100% reproducable. Have the same problem on Nexus 5 and 5x running latest Android. Been happening for months so rolled through a few versions of Spot...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Not able to login to spotify app

HeyyI recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story)Anyway, the website accepts my new password but the app doesn't ! What do I do?! Help please !Edit: reins...

Casual Listener

Heyy I recently had to change my password after my lower left corner of the screen broke and my uppercase icon is no longer accessible(long story) Anyway, the website accepts my new password but th...

Kt654372

Newbie

1092 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Spotify uses SD card for downloads but phone shows as internal memory being used

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. However when I look at my storage my internal phone...

Regular

I have a Samsung Galaxy S4 running Android 5.0.1 with 8 GB of internal memory and a 64 GB SD card. I can download hundreds of songs to my phone no problem so I believe they are going to the SD card. ...

graphic_jazz

Regular

648 Views

2 replies

0 likes

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  • 2 replies
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Solved!! App says I don't own it

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change anything. I already tried reinstalling the app and cle...

Casual Listener

My Spotify app gives me an Internal Service Error message. When I click Ok it gives another window that says "you do not own this app" and closes the app immediately without allowing me to change any...

gvriclba

Newbie

45627 Views

6 replies

0 likes

App shuts down
  • 45627 Views
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Albums

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

Newbie

Like 1 week ago i had the newest simple plan álbum but now isn't there anymore. Why? Anybody know why?

osornios

Spotify Star

253 Views

1 replies

0 likes

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  • 1 replies
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Spotify shuts down on Android

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver, reinstalled the app few times and nothing is help...

Newbie

I have updated my android and since then Spotify on my Samsung Galaxy S5 keeps shutting down after aprox. 3 second and mothing is happening, so i can't even use the app. I don't use any battery saver...

514 Views

0 replies

5 likes

  • 514 Views
  • 0 replies
  • 5 likes

Losing control of android device over Spotify Connect

Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/7 so I can use Spotify Connect anytime to play/stop...

Regular

Hi. I have an issue with Spotify Connect. I wanted to do a "Ghetto Chromecast audio" so I took my old Galaxy Ace 2 and connected it to the speaker and power source. I wanted it to be hooked there 24/...

monoaudiostereo

Regular

614 Views

2 replies

0 likes

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  • 2 replies
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Stop playing after locking the screen

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found that there are other people with the same issue, but...

Casual Listener

When i lock the screen after the song is finished, it does not change to the next one. I have to unlock it and then it will start working again. I tried to search the web and the community, i found t...

poppe-1975

Casual Listener

351 Views

2 replies

0 likes

  • 351 Views
  • 2 replies
  • 0 likes

Playback just cuts off?

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning.It won't continue until I open the app, which is very inconvenient when driving. Thi...

Visitor

The app, on a Galaxy S6 Edge, will just stop playing after about 5 songs. It will say it's playing, but there's no sound, and the progress bar stays at the beginning. It won't continue until I open ...

237 Views

0 replies

0 likes

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Devialet Phantom ethernet connect

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I can connect. I really would prefer to be using the ...

Casual Listener

I have a Devialet Phantom. When having the Phantom hooked up by ethernet I cannot connect via the android spotify app (the Phantom is not on the list of devices). If I setup the phantom using wifi I ...

franz5

Casual Listener

3063 Views

7 replies

0 likes

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  • 7 replies
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Can't see chromecast audio in devices list on spotify android app

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to cast. Spotiy app version is 5.6.0.701 on a OnePlus ...

Casual Listener

I suddenly can't send music from Spotify app to my chromecast audio anymore. Worked a few weeks ago. My chromecast is setup correctly and works in other apps, and in Google Cast app it says ready to ...

sawier

Casual Listener

895 Views

1 replies

2 likes

chromecast audio
  • 895 Views
  • 1 replies
  • 2 likes

Someone is using my account!

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign back in they are still there. It's a ps3 account and I...

Newbie

Hi, I can't seem to delete a device from my account. I have deleted all off-line devices, used the sign out everywhere button and changed my password multiple times but nothing works. When I sign bac...

dang2

Newbie

269 Views

1 replies

0 likes

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  • 1 replies
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I can't logging in from different country - via app with facebook

Hi,I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify from different country" What should I do? Thanks

Newbie

Hi, I moved from Czech Republic to Canada and now I can't log into Spotify app with facebook. When I want to log in with Facebook the app showing me this: "You appear to be trying log into Spotify f...

anjieeeeeeeeee

Roadie

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
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They charge without having premium subscription

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium serviceWhat can i do? I want use premium but i dont want the charge without reason

Casual Listener

Last day i want buy the premium but i cant OK good. But they are charging and i dont use the premium service What can i do? I want use premium but i dont want the charge without reason

tester50

Newbie

304 Views

1 replies

0 likes

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  • 1 replies
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Downloaded Podacsts disapear when i go offline

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

Newbie

I have premium, I follow and download the podcasts I want but when I leave a place with WiFi they are soon gone. The download sign is there, but it's not green. What do I do?

212 Views

0 replies

0 likes

  • 212 Views
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Problem with saved music

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings in "memory" the space is obviously taken, I've trie...

Regular

Recently I updated to the Spotify latest version, ever since if I run out of battery when or restart my phone I open the app, and the album's are not recognised as downloaded even though in settings ...

osornios

Spotify Star

564 Views

5 replies

1 likes

  • 564 Views
  • 5 replies
  • 1 likes