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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106557 Views

26 replies

3 likes

  • 106557 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216062 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216062 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569497 Views

78 replies

3 likes

  • 569497 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469617 Views

577 replies

40 likes

Account
Free
  • 469617 Views
  • 577 replies
  • 40 likes

Solved!! Samsung Galaxy S6 major problem sonce latest update

Since spotify's most recent update, which changes the menu next to each song, i.e. go to album, go to artist, etc. I haven't been able to access any of the features. The menu is unclickable. Ive uninstalled, removed all devices, cleared cache. No fix...

Casual Listener

Since spotify's most recent update, which changes the menu next to each song, i.e. go to album, go to artist, etc. I haven't been able to access any of the features. The menu is unclickable. Ive unin...

Daniel

Community Legend

1033 Views

4 replies

0 likes

  • 1033 Views
  • 4 replies
  • 0 likes

Account logs me out

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

Casual Listener

I have 3 sim cards as i travel alot. Whenever i switch my SimCard my spitify logs me out and it only allows me to re log in whenever i am in New Zealand only. How can i fix this??

Daniel

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Song is not available

Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available"I know they are because I have played them in the past.I am using a Samsung and have a premium account.Anyone else having this issue or ...

Newbie

Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available" I know they are because I have played them in the past. I am using a Samsung and h...

Daniel

Community Legend

8011 Views

2 replies

0 likes

  • 8011 Views
  • 2 replies
  • 0 likes

Solved!! Equalizer option for android? Where can i find it?

Hello, on IOS you have an equalizer on your spotify by standard but I can't find the equalizer on spotify for my android phone. It would be great if someone could tell where i can find this option on spotify. Thank you in advance!

Casual Listener

Hello, on IOS you have an equalizer on your spotify by standard but I can't find the equalizer on spotify for my android phone. It would be great if someone could tell where i can find this option on...

Daniel

Community Legend

19055 Views

5 replies

0 likes

  • 19055 Views
  • 5 replies
  • 0 likes

Play local files on Android App

As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. Thank you.

Newbie

As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. ...

Daniel

Community Legend

1133 Views

1 replies

0 likes

  • 1133 Views
  • 1 replies
  • 0 likes

Solved!! Can't play local files on phone

So I recently found out about adding local files to your spotify, and playing them on your phone. But when I click on the song that I added from my PC it always says the song isn't available and it's greyed out (on my phone). But the local files work...

Newbie

So I recently found out about adding local files to your spotify, and playing them on your phone. But when I click on the song that I added from my PC it always says the song isn't available and it's...

Daniel

Community Legend

1332 Views

1 replies

0 likes

  • 1332 Views
  • 1 replies
  • 0 likes

This is why all the Android users are frustrated

My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify. A lot of the frustration stems from the fact that:A. Premium is required for Android, so ever...

Roadie

My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify.   A lot of the frustration stems ...

user-removed

Not applicable

9701 Views

44 replies

26 likes

  • 9701 Views
  • 44 replies
  • 26 likes

[Android] Up Next Fix

With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is version 6.0.2.1028 armv7 on the Moto Z force. I wo...

Newbie

With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is...

477 Views

0 replies

0 likes

Android
  • 477 Views
  • 0 replies
  • 0 likes

Albums just spin

Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, format SD card, reinstall and redownload all my music....

Casual Listener

Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, for...

DecidedlyJeff

Casual Listener

850 Views

2 replies

0 likes

  • 850 Views
  • 2 replies
  • 0 likes

Issues after upgrading to Family Share

My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC option on my phone. Her's is completely uneffected an...

Casual Listener

My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC op...

Joe

Community Legend

862 Views

4 replies

0 likes

  • 862 Views
  • 4 replies
  • 0 likes

Spotify won't run without an Internet connection.

When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run. I get an error message "You're offline. Please connect to the Internet and try again. My reason for buying Premium was to listen to download...

Casual Listener

When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run.  I get an error message "You're offline. Please connect to the Internet and try agai...

Ratty312

Casual Listener

1270 Views

3 replies

0 likes

  • 1270 Views
  • 3 replies
  • 0 likes

Moving songs from one device to another with an SD card

I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this device (using the same spotify premium account). However...

Newbie

I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this devic...

Joe

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Change the bar configuration on the unlock screen

Dear spotify users, I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app. When I am riding on my bicycle I switch of the screen. When I want to put another song, I just activate my screen, while riding, and there is a...

Casual Listener

Dear spotify users,   I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app.   When I am riding on my bicycle I switch of the screen. When I want to...

Joe

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! "This song is not available"

Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .

Newbie

Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .

osornios

Spotify Star

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Spotify stops Playback when an other Device

a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC starts, Music stopps playing.Case 2 Musik is playing over an ...

Regular

a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply:  Case 1 Music is playing over an Androiddevice, PC sta...

hellcow

Regular

869 Views

4 replies

0 likes

  • 869 Views
  • 4 replies
  • 0 likes

Unable to log in either username or password is incorrect

Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT!I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details so the issue clearly isnt my username or password.Ive t...

Regular

Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT! I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details ...

PaulG2016

Regular

3074 Views

7 replies

1 likes

  • 3074 Views
  • 7 replies
  • 1 likes

listening offline

Why can't I listen offline even though I have Premium?

Newbie

Why can't I listen offline even though I have Premium?

Joe

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

can't load discover

android 6.0it's been like this for weeksalready un-installed and reinstalled and deleted files on sd and internal.

Casual Listener

android 6.0 it's been like this for weeks already un-installed and reinstalled and deleted files on sd and internal.

Joe

Community Legend

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes