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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842827 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842827 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14348 Views
  • 1 replies
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  • 14348 Views
  • 1 replies
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Solved!! Spotify Unlimited

Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOUT using data? I do not have unlimited data, so I ne...

  • Newbie
  • Hi, I am considering upgrading to Spotify Unlimited (for $4.99 + sales tax every month), but I have a question. With Spotify Unlimited, will I be able to listen to my playlists in offline mode WITHOU...
  • navaira
  • Roadie
  • 245 Views
  • 2 replies
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  • 245 Views
  • 2 replies
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Starting playlist but after the first song it stops

I've had a problem with the auto-play or shuffle function on mobile the last few day. I start one of my playlists which i have DL'ed and the first song plays like normal, but the next song dont output audio and the track progression bar is going. If ...

  • Casual Listener
  • I've had a problem with the auto-play or shuffle function on mobile the last few day.   I start one of my playlists which i have DL'ed and the first song plays like normal, but the next song d...
  • Stodadio
  • Regular
  • 691 Views
  • 21 replies
  • 1 likes
  • 691 Views
  • 21 replies
  • 1 likes

Songs Mute on my Tablet

Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i either rewind the song, or until i shut off my table...

  • Visitor
  • Hey guys basically what is happeneing, if I go to any song, and press replay, it will only replay with sound 3-5 times then mute, the progress bar keeps going, but it keeps playing on mute, until i e...
  • Stodadio
  • Regular
  • 276 Views
  • 3 replies
  • 0 likes
  • 276 Views
  • 3 replies
  • 0 likes

Spotify Video Issues

Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened.Im using the latest version of Spotify, and on a Nexus 6I sc...

  • Newbie
  • Started trying out some of the Spotify Video areas, liked and followed a few. I was watching slomo animals... Amazing stuff.. Then about 5 mins into the video weird rendering lines happened. Im us...
  • 221 Views
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  • Videos
  • 221 Views
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Spotify Offline

I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on "Cellullar Data" there two. Now works. In short, having "...

  • Newbie
  • I was having this same issue. I had "use cellular data" setting turned on in the app but it wouldn't connect. I had to also go into my iPhone settings and then go to apps > Spotify > turned on ...
  • 185 Views
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  • Offline Access
  • 185 Views
  • 0 replies
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Missing the option to sort by Artist on my Songs folder

Hello, I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is missing, even though it is said to be there here.I tried reinstalling...

  • Newbie
  • Hello,   I searched for the solution and couldn't find it anywhere. I did find the button, but the only options showing are by "Title" and "Recently added", while the "Artist" one is miss...
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  • 126 Views
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Can't Resume Playing or Mono Sound with My Fort Touch 3.8 and Bluetooth Stereo Connection

I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4). I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo. It will start playing if I use the controls in the spotify app. Car...

  • Newbie
  • I have a 2013 C-MAX Hybrid with the latest MFT update (3.8?), TracFone LG34C (Android 4.4).  I am connecting spotify android app (v4.5.0.820) to the car speakers via Bluetooth Stereo.  It w...
  • 170 Views
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  • 170 Views
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Spotify doesn't apear on android wear

I have a moto 360 and it is updated to Android wear 5.1.1 (latest)The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on the watch.- I rebooted the phone and the watch- Reinstal...

  • Regular
  • I have a moto 360 and it is updated to Android wear 5.1.1 (latest) The spotify app on my phone (HTC one M8) is upgraded and the log tells me it now supports Android wear but it doesn't appear on t...
  • Renzous
  • Newbie
  • 4682 Views
  • 19 replies
  • 3 likes
  • android wear
  • 4682 Views
  • 19 replies
  • 3 likes

offline playlists don't save on sd card (htc m8)

I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too.Thanks for help

  • Casual Listener
  • I have a 64 gb SD card in my phone. So the offline tracks should save on the card. I deleted the catch already and tried it with extreme quality too. Thanks for help 😊 👌
  • timmyboy
  • Casual Listener
  • 150 Views
  • 1 replies
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  • 150 Views
  • 1 replies
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import playlist

how can I import a playlist from a friend ?I am using a Samsung s6

  • Casual Listener
  • how can I import a playlist from a friend ?I am using a Samsung s6
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  • 106 Views
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Solved!! Occasionally, songs end too early

Hi everyone, I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skipping to the next one before they have ended (mostly, the las...

  • Casual Listener
  • Hi everyone,   I'm using Spotify on my Oneplus X (Android 5.1.1, Oxygen OS 2.1.3). When I'm listening to songs offline, and without WiFi, I occasionally experience songs ending too early, skip...
  • JeroenRood
  • Casual Listener
  • 3469 Views
  • 4 replies
  • 0 likes
  • 3469 Views
  • 4 replies
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App not functioning

I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still won't work. Please help

  • Newbie
  • I downloaded spotify to my galaxy S5, it let's me log in but then it goes black and shuts down. I don't have an SD card, so that's not it. I've Uninstalled and tried again several times but it still ...
  • Bittencourt
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
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Where is Video shows?

I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, however, received the update on my Nexus 7. What do I hav...

  • Gig Goer
  • I have seen a number of articles in the tech press about the new Video update and how both Android and IOS versions are available. Indeed, I received the update on my Moto E phone. I have not, h...
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  • 155 Views
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Can't save to SD card on HTC One M8

I've tried this solution as well others on the internet. Still Spotify downloads everything to my internal storage. I have a 64GB external memory with ~50GB free space. My phone has ~4GB free space.

  • Casual Listener
  • I've tried this solution as well others on the internet. Still Spotify downloads everything to my internal storage. I have a 64GB external memory with ~50GB free space. My phone has ~4GB fr...
  • 149 Views
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  • 149 Views
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Spotify Sony change music while cellphone is locked

Hello guys, my Spotify works very good, but one day, this problem came.I always change the music with my phone locked, but one day. It didn't work anymore, it was not an update. I don't know what to do (sorry for my bad English)

  • Casual Listener
  • Hello guys, my Spotify works very good, but one day, this problem came. I always change the music with my phone locked, but one day. It didn't work anymore, it was not an update. I don't know what t...
  • Zazeros
  • Casual Listener
  • 168 Views
  • 3 replies
  • 0 likes
  • 168 Views
  • 3 replies
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Too Many Issues!

Loved spotify when i got a free premium membership as an incentive offer from rogers. however, this latest update has destroyed all love for this app. I'm using it on my Galaxy S5. 1. only plays 1 song then nothing! can't even shut down the app and r...

  • Casual Listener
  • Loved spotify when i got a free premium membership as an incentive offer from rogers. however, this latest update has destroyed all love for this app. I'm using it on my Galaxy S5.   1. only p...
  • sengir123
  • Regular
  • 157 Views
  • 3 replies
  • 0 likes
  • 157 Views
  • 3 replies
  • 0 likes

Spotify deletes saved albums

Hello guys, I have the problem and have had it a couple of times that Spotify deletes my saved albums on Android Samsung Galaxy S5. It does not delete the playlists. The only way to recover the album names atleast is logging back on and after that yo...

  • Regular
  • Hello guys,   I have the problem and have had it a couple of times that Spotify deletes my saved albums on Android Samsung Galaxy S5. It does not delete the playlists. The only way to recover ...
  • gnkkda59
  • Regular
  • 857 Views
  • 7 replies
  • 0 likes
  • Other
  • 857 Views
  • 7 replies
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Crashes on android

So after i updated spotify yesterday i have had trouble getting on my spotify. When i open the app it just goes black and crashes. When i log out from the android and start spotify again it gets me to the log in/sign up menu but when i then log on to...

  • Newbie
  • So after i updated spotify yesterday i have had trouble getting on my spotify. When i open the app it just goes black and crashes. When i log out from the android and start spotify again it gets me t...
  • 131 Views
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  • 131 Views
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Con Android 6.0 ya no se guardan los archivos en la tarjeta sd

Con la instalación de android 6.0 tuve que reinstalar el programa, ahora sólo me guarda los archivos en la memoria interna del teléfono. Ya aplique el procedimiento que se recomienda para que se guarden en la tarjeta sd y sigue igual. Si alguien sabe...

  • Newbie
  • Con la instalación de android 6.0 tuve que reinstalar el programa, ahora sólo me guarda los archivos en la memoria interna del teléfono. Ya aplique el procedimiento que se recomienda para que se guar...
  • erizoun
  • Casual Listener
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes