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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6953 Views

0 replies

7 likes

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  • 7 likes

Increase maximum songs allowed in "Your Music"

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevamente y asi todo el tiempo. Esto me pasa hace dos sem...

Newbie

Hola... Tengo un problema con la app, estoy escuchando. Música de una playlist x y al cuarto o quinto tema se apaga y se cae la app, no me indica el porque. Para volver a usarlo devo ingresar nuevame...

osornios

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

NO PUEDO DESVINCULAR FACEBOOK

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no sirve. Cualquier ayuda sera agradecida. Gracias

Casual Listener

Existira una forma de desvincular facebook de spotify? Creo que esta conectado en otra cuenta la cual ya olvide su contraseña, ya intente borrando la aplicacion directamente desde facebook pero no si...

osornios

Spotify Star

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

No puedo descargar musica

Tengo el problema de que cuando intento descargar mi musica para escucharla en modo offline la descarga inicia pero solo descarga entre 7 y 13 canciones, despues aparce el mensaje de que mi memoria esta llena, pero he verificado y las dos (memoria in...

Casual Listener

Tengo el problema de que cuando intento descargar mi musica para escucharla en modo offline la descarga inicia pero solo descarga entre 7 y 13 canciones, despues aparce el mensaje de que mi memoria e...

esteban987

Newbie

18289 Views

6 replies

4 likes

  • 18289 Views
  • 6 replies
  • 4 likes

Solved!! How do I stop automatically downloading all saved songs onto phone

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my phone, but whenever I open the app on my phone it a...

Newbie

I dont have much memory on my phone to save all the songs I have on my desktop library. I want to be able to keep all the songs in the library on my desktop and limit which albums I download onto my ...

kylu

Newbie

114025 Views

9 replies

1 likes

  • 114025 Views
  • 9 replies
  • 1 likes

Spotify Unable to Store in SD Card

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into this? Thanks!

Regular

I just purchased this SD Card (image attached), and when trying to transfer my Spotify storage to the SD card, Spotify tells me it is unable to transfer to the card when it hits 100%. Anyone run into...

272 Views

0 replies

0 likes

  • 272 Views
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Kein Premium

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

Newbie

Mein Spotify Premium wurde pausiert. Ich habe die Rechnung bezahlt, aber trotzdem ist mein Premium pausiert. Was soll ich jetzt machen?

252 Views

0 replies

0 likes

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Can't login on a Sony Xperia Z5

I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling me that it is an invalid password or username.I have...

Casual Listener

I got an email prompting me to change my password. I went to the Spotify site and did that. I have verified that my login is correct through the website multiple times however the app keeps telling m...

smasterhatch

Casual Listener

747 Views

3 replies

0 likes

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  • 3 replies
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Spotify not working using WiFi on Laptop, but does work on the same network using a smartphone

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on. * Spotify will say there is no internet connection when connected to the public network but other applications will work fine. * I can use Spotify on...

Visitor

I'm using Spotify on my laptop on a public WiFi network. I have to accept the terms when logging on.   * Spotify will say there is no internet connection when connected to the public network b...

user-removed

Not applicable

793 Views

2 replies

0 likes

laptop
public wifi
wifi
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  • 2 replies
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I don`t have a lock screen in my Huawei G620S

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loocking for a solution I read that the problem might be c...

Newbie

Hi! I tried all but my cellphone just dont recognise spotify as a music player app, so if i want to pause the track i`m playing or play the next or previous track, i have to unblock my phone. Loockin...

242 Views

0 replies

0 likes

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Spotify stops playing after 1 hour.

I have this weird problem with Spotify and Samsung S7.I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 and now with S7, music stop playing after aprox. one ho...

Newbie

I have this weird problem with Spotify and Samsung S7. I listen my own playlist at work, I connect my S7 to the stereos with headphone adapter and everything was working fine with S4, but with S6 an...

917 Views

0 replies

0 likes

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songs are redownloading

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and erased everything on my phone from spotify and tried ...

Newbie

i need help i think im not the only one who has this problem i download a playlist and then i close the app and return to it and songs are being redownloaded. ive already loged out uninstalled and er...

188 Views

0 replies

0 likes

  • 188 Views
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  • 0 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

276 Views

0 replies

1 likes

  • 276 Views
  • 0 replies
  • 1 likes

'Song not avaliable'. Premium user, using mobile data.

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to downloaded music and radio but nothing else. What give...

Casual Listener

I've been a premium user for months and have never run into this issue before. I confirmed that my membership is in effect (set to renew on the 15th) and I'm using my mobile data. I can listen to dow...

227 Views

0 replies

0 likes

  • 227 Views
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DISK ALMOST FULL

How do I make this go away!?

Casual Listener

How do I make this go away!?

Copie

Casual Listener

1100 Views

2 replies

0 likes

  • 1100 Views
  • 2 replies
  • 0 likes

LG G3 - Chromecast: Kann zur Zeit nicht abgespielt werden

Kann Spotify auf meinem LG G3 nicht auf meine Chromecast Geräte sendenFolgende Meldung Alle anderen Apps funktionieren mit Chromecast tadellos.Kann mir jemand helfen?Viele Grüße

Newbie

Kann Spotify auf meinem LG G3 nicht auf meine Chromecast Geräte senden Folgende Meldung  Alle anderen Apps funktionieren mit Chromecast tadellos. Kann mir jemand helfen? Viele Grüße

KevinHP

Newbie

3832 Views

1 replies

2 likes

  • 3832 Views
  • 1 replies
  • 2 likes

No option to select SD card as storage destination

Hey there,I'm using Spotify on a Galaxy S7. I uninstalled Spotify a few minutes ago and promptly reinstalled it, so it's the latest version. I've been trying to find the "storage" option in the settings menu so I can store my music on my sd card, but...

Visitor

Hey there, I'm using Spotify on a Galaxy S7. I uninstalled Spotify a few minutes ago and promptly reinstalled it, so it's the latest version. I've been trying to find the "storage" option in the s...

Akuma7

Newbie

4053 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Song skips audio in beginning

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

Newbie

On mobile, whenever a new song starts it skips a second of audio just at the beginning. SUPER annoying... Expect more of a paid subscription service

264 Views

0 replies

0 likes

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Idk

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

Casual Listener

I recently bought the 3 month thing for 0.99 & now it's saying that I don't have it...

osornios

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
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huytddvjjurdsrfg

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused.To start playing again, I have to enter Spotify and all of sudden it plays again.How do I fix it?

Casual Listener

If I leave my Smartphone without touching after few songs my Spotify stops as it were paused. To start playing again, I have to enter Spotify and all of sudden it plays again. How do I fix it?

osornios

Spotify Star

527 Views

3 replies

1 likes

  • 527 Views
  • 3 replies
  • 1 likes

Cannot sync offline playlists on wifi

Hi,I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i disconnect from the wifi it syncs on 4g and works fine. WIF...

Casual Listener

Hi, I´m on the new Oneplus 3 and spotify works in streaming mode both on wifi and 4g. But when i try to sync my playlists to offline mode it´s just waiting to download and never does it. If i discon...

sandpappa

Casual Listener

449 Views

1 replies

0 likes

offline playlist
Oneplus
Oneplus3
synced offline won't play
  • 449 Views
  • 1 replies
  • 0 likes