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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374865 Views

541 replies

34 likes

Account
Free
  • 374865 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7493 Views

0 replies

7 likes

  • 7493 Views
  • 0 replies
  • 7 likes

Spotify undownloading playlists

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are demanding RAM. The downloaded songs are stored on ...

Newbie

Hi! I have recently noticed that Spotify undownloads all my downloaded albums, playlists, etc when I change my device's (Samsung Galaxy Note 4) battery or when the device crashes if too many apps are...

Daniel

Community Legend

1011 Views

1 replies

0 likes

Android
Downloaded music disappears
Samsung
  • 1011 Views
  • 1 replies
  • 0 likes

Can't sign in on app

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine.Have logged out on all other devices, restarted app, un...

Casual Listener

Trying to sign into an account on my samsung app and saying the password/username wrong. However when I use the exact same username and password on chrome app and use the website it logs in fine. Ha...

Daniel

Community Legend

533 Views

4 replies

0 likes

  • 533 Views
  • 4 replies
  • 0 likes

Song won't play?

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE SONG I WANT.

Newbie

So I am after a particular song but of all 200-300 songs I have, this ONE SONG refuses to play. Will not load. Will not buffer. Won't play. Why. Very frustrating when it just so happens to be the ONE...

Daniel

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Transfering music from Google Play to Spotify (Originally from itunes) without a computer.

Hello, new to the forums.I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer with my music on it only what is now downloaded on my sa...

Newbie

Hello, new to the forums. I was wondering if it is possible to transfer the music I smart switched to my android device from itunes, to Spotify- without a computer. I no longer have the computer wit...

Daniel

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Missing Play Queue button

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page which discusses it's location. According to that w...

Regular

Hey, so I used to have Spotify and have recently returned to the service. I have an Android Moto X and I cant find the play queue anywhere. I have already been to the section in the Spotify Help page...

Joe

Community Legend

4208 Views

6 replies

0 likes

  • 4208 Views
  • 6 replies
  • 0 likes

Playing Local Files from Android

Hi, so I want to play the local files from my laptop on my Android device. I know that to do this you have to make a playlist containing those songs. I have created the playlist. But when I want to play that playlist on my phone, it says 'Songs not A...

Casual Listener

Hi, so I want to play the local files from my laptop on my Android device.   I know that to do this you have to make a playlist containing those songs. I have created the playlist. But when I ...

EthanS1

Community Legend

1159 Views

3 replies

0 likes

Android
Desktop
Desktop Player Customise spotiamp
local files
  • 1159 Views
  • 3 replies
  • 0 likes

Premium account, but random sequence only?

Hi!I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this? Thanks a lot!

Casual Listener

Hi! I have a premium account but I can play songs only in random sequence. Is there correct? Or there is a way to modify this?  Thanks a lot!

tuboly74

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Home screen - Something not working

This is a reccurent issue. Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go" Other tabs work fine. But this one never updates and I have the same message over and over agai...

Visitor

This is a reccurent issue.    Every time I launch the app the home screen display's "sorry, something went wrong. - That didn't work. Please have another go"   Other tabs work fine...

Joe

Community Legend

13375 Views

8 replies

0 likes

  • 13375 Views
  • 8 replies
  • 0 likes

Cannot log into my account

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook account. If you have a Spotify account, please log i...

Newbie

Hi, I am currently having issues logging into my Spotify account. When I try to log in on the regular email link I get a message saying "you do not have a Spotify account connected to your Facebook a...

Joe

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Downloaded Music From Playlist Disappear

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist.My question, where are my downloaded songs from that playlist??...

Casual Listener

So i've been following and downloaded all song from some user playlist, and notice the songs of playlist is changing everyday. Sometimes they adding or removing songs from their playlist. ...

kucinku

Casual Listener

733 Views

2 replies

0 likes

disappear
songs
  • 733 Views
  • 2 replies
  • 0 likes

Marantz 8802a and Spotify connect

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list.Setup Menu of Marantz;Setup-Network Settings-Set DHCP to OFF.Cycle power to device for 1 minute.Setup-Network Connectio...

Newbie

This is the solution that I have found for my Marantz AV8802 periodically not showing up in the "Connect to a Device" Devices list. Setup Menu of Marantz; Setup-Network Settings-Set DHCP ...

761 Views

0 replies

1 likes

  • 761 Views
  • 0 replies
  • 1 likes

Music isn't playing

Specifically "The Devine Feminine" by Mac Miller will not play.

Newbie

Specifically "The Devine Feminine" by Mac Miller will not play.

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Shuffle play suggested songs

Hello, I've used to choose artists and click on shuffle play and only songs from that artists would play. Now I'm getting suggested songs from other artists , is there a way to stop this? This is main reason I switch from pandora to spotify.

Casual Listener

Hello,   I've used to choose artists and click on shuffle play and only songs from that artists would play.  Now I'm getting suggested songs from other artists ,  is there a way to s...

bloodrop

Casual Listener

548 Views

5 replies

0 likes

  • 548 Views
  • 5 replies
  • 0 likes

Songs Not Playing

Hi Spotify, There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting that they are. Needless to say I have tried restarting the app, r...

Newbie

Hi Spotify,    There is a new album I am keen to play, but 3/4 songs will not play - some will start then stop after 7 seconds, others won't play at all, despite the pause icon suggesting...

powerpuffpete

Casual Listener

688 Views

4 replies

2 likes

  • 688 Views
  • 4 replies
  • 2 likes

Can't install app

Please help.

Casual Listener

Please help.

Joe

Community Legend

481 Views

3 replies

0 likes

  • 481 Views
  • 3 replies
  • 0 likes

ecualizer

I cant Enter to the ecualizer in my Huawei gx8 why?

Newbie

I cant Enter to the ecualizer in my Huawei gx8 why?

Joe

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Spotify paylist download

Vraag: waarom verwijderd mijn mobiel of de app zelf elke keer mijn playlist? En dan bedoel ik mijn offline tracks. Ik blijf downloaden

Casual Listener

Vraag: waarom verwijderd mijn mobiel of de app zelf elke keer mijn playlist? En dan bedoel ik mijn offline tracks. Ik blijf downloaden 😞

Hubo

Community Legend

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Bug: Android app, when connected to a ChromeCast, the Artist Radio thumbs up/down do not work.

I was using my android app and was connected to a ChromeCast and I was using Artist Radio. I could not use the thumbs up/down on the app but I could change to a regular song playlist and go back and the thumbs up/down would be correct [up/down or bla...

Gig Goer

I was using my android app and was connected to a ChromeCast and I was using Artist Radio. I could not use the thumbs up/down on the app but I could change to a regular song playlist and go back and ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Lost song

I accidently deleted a song from a Playlist called spring 2014. It was right under man of the year. Can you please recover it. It was by w&w I belive. Thank you moderator.

Newbie

I accidently deleted a song from a Playlist called spring 2014. It was right under man of the year. Can you please recover it. It was by w&w I belive. Thank you moderator.

cosmicmoose

Gig Goer

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Samsung s6 only podcast downloads vanish

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As soon as I leave my WiFi, about an hour or so later...

Casual Listener

I have been having the same problem with my podcast downloads only. All my music is there and I'm using an s6 so no SD card. I download prob like 10 hours of podcast to get me through my work day. As...

364 Views

0 replies

0 likes

Samsung S6
  • 364 Views
  • 0 replies
  • 0 likes