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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115012 Views

27 replies

4 likes

  • 115012 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231280 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231280 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590628 Views

79 replies

3 likes

  • 590628 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485236 Views

580 replies

42 likes

Account
Free
  • 485236 Views
  • 580 replies
  • 42 likes

Losing my downloads

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solution.

Casual Listener

Hi. Every once in a while I lose all my downloaded content. Inevitable, I proceed to download the music back into my phone. I am curious if anyone else has thus problem, and if there is another solut...

palacebabe1957

Newbie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Daily Mix

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player. How can I keep listening to the daily playlist on a d...

Casual Listener

Hello! Today I woke up with a great surprise: the daily mix playlists. I came to work listening to it on my phone, but when I arrived in the office I couldn't find it in the desktop/online player.&nb...

NordSteve

Newbie

1170 Views

2 replies

2 likes

  • 1170 Views
  • 2 replies
  • 2 likes

Playlist publica no se visualiza

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se ve?

Newbie

Pues bien tengo una playlist publica y/o colaborativa y al momento de querer verla no me sale, osea sale qué tengo 4 playlist, pero cuando doy click para verla solo aparecen 3? Y la otra porque no se...

815 Views

0 replies

0 likes

  • 815 Views
  • 0 replies
  • 0 likes

Stopping songs from automatically playing on Android

Hello,I have Spotify on both a laptop and Android phone. How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop? I do not want it to automatically play, but I do not want to log out either. Thank you!

Newbie

Hello, I have Spotify on both a laptop and Android phone.  How do I stop Spotify from automatically starting a song on my phone whenever I close out the laptop?  I do not want it to automa...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Losing my place when no internet connection

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium.If I stop Spotify for a significant length of time then when I come back, it has lost my place.I think this has something t...

Roadie

I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium. If I stop Spotify for a significant length of time then when I come ba...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Spotify only works when I'm connected to a wireless network (WiFi)

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normally.I already tried to reinstall Spotify, even clearing d...

Casual Listener

When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normal...

EarlPurple

Roadie

4163 Views

10 replies

0 likes

  • 4163 Views
  • 10 replies
  • 0 likes

Following Artists

Sometimes it just unfollowes artists and I don't know why!

Casual Listener

Sometimes it just unfollowes artists and I don't know why!

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Offline saving on SD-card

Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playlist available offline before the option will show or som...

Casual Listener

Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playl...

borjan97

Casual Listener

765 Views

2 replies

0 likes

  • 765 Views
  • 2 replies
  • 0 likes

Cancled premium, can't delete offline songs

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because I'm not even sure it would delete the songs. What a...

Newbie

I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because ...

Joe

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Samsung s6 won't display preview/arrows on lockscreen

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I checked the app settings already idk what to do

Newbie

My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I ch...

Joe

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Share song gives app list and not people

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it.Problem: When you access the menu for a song and press "Share" my Android Maxx (Version 4.4.4) gives me a "Share Using..." menu an...

Newbie

Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it. Problem: When you access the menu for a song and press "Share" my Android Max...

Joe

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Looking for pop chillout playlist from august 16th 2016

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...

Newbie

I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...

732 Views

0 replies

0 likes

  • 732 Views
  • 0 replies
  • 0 likes

Share whole songs on fb

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...

Casual Listener

Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...

Joe

Community Legend

1319 Views

1 replies

1 likes

  • 1319 Views
  • 1 replies
  • 1 likes

Spotify playback keeps stopping

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...

Newbie

My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...

ameikle

Newbie

779 Views

1 replies

2 likes

Spotify Stops Playback
  • 779 Views
  • 1 replies
  • 2 likes

Downloads continually self destructing

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...

Casual Listener

Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...

587 Views

0 replies

0 likes

  • 587 Views
  • 0 replies
  • 0 likes

Android Device Id - Spotify Offline Songs on SD Card but not showing in App

Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...

Casual Listener

Hi,   I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me.     I'm 90...

benchharp

Casual Listener

1912 Views

6 replies

0 likes

  • 1912 Views
  • 6 replies
  • 0 likes

Music stops in offline and online modes on Android

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...

Newbie

Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...

558 Views

0 replies

0 likes

Android
stops playing
  • 558 Views
  • 0 replies
  • 0 likes

Adroid phone not syncing

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song section and doesn't save it anywhere else. If I save al...

Newbie

I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song sect...

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes

Help me

I am using premium but ıt says 'you are using free spotify' I can't listen my musics

Newbie

I am using premium but ıt says 'you are using free spotify' I can't listen my musics 😞

KatesHere

Community Legend

708 Views

1 replies

0 likes

  • 708 Views
  • 1 replies
  • 0 likes

Problemas en descarga

Agrego una cancion y no se me descarga que puedo hacer?

Newbie

Agrego una cancion y no se me descarga que puedo hacer?

Murchi

Casual Listener

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes