Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Amayy
  • Spotify Star
  • 5622 Views
  • 21 replies
  • 15 likes
  • 5622 Views
  • 21 replies
  • 15 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861583 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861583 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22581 Views
  • 3 replies
  • 0 likes
  • 22581 Views
  • 3 replies
  • 0 likes

Disable Ford Applink with spotify

If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it. Roll it back or I'm gone

  • Casual Listener
  • If you will not disable it I'll just go back to using a line in. I shouldn't have to force quit the application everytime I get out of my truck. My passengers are even locked out of using it.  ...
  • Broodweiser
  • Casual Listener
  • 335 Views
  • 1 replies
  • 3 likes
  • 335 Views
  • 1 replies
  • 3 likes

Chromecast - unreliable playback?

I've got the newest generation Chromecast with the latest firmware. Playing seems to work fine for music/playlists that I have offline but it SEEMS to fail 100% of the time for playlists/songs that are NOT downloaded. This seems counter-intuitive bec...

  • Newbie
  • I've got the newest generation Chromecast with the latest firmware. Playing seems to work fine for music/playlists that I have offline but it SEEMS to fail 100% of the time for playlists/songs that a...
  • juanlive-6
  • Music Fan
  • 459 Views
  • 2 replies
  • 0 likes
  • 459 Views
  • 2 replies
  • 0 likes

Unlink Last.fm from Spotify

I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it through the app's settings. Every now and then, it wo...

  • Music Fan
  • I linked my Last.fm account to my Spotify and decided to delete my Last.fm account because I don't make use of it that much. After deleting it, I tried to unlink it from my Spotify/deactivating it th...
  • 1706 Views
  • 0 replies
  • 0 likes
  • 1706 Views
  • 0 replies
  • 0 likes

How do I remove a song from a playlist? (Android)

I see multiple posts that say you can do this but when I press the menu (3 dots) I do not get a "remove song from playlist" or "delete" option. If I have to hear "Colder Weather" from the Zac Brown band - literally 3 times an hour on the Spotify Chri...

  • Casual Listener
  • I see multiple posts that say you can do this but when I press the menu (3 dots) I do not get a "remove song from playlist" or "delete" option.  If I have to hear "Colder Weather" from the Zac B...
  • OviiiOne
  • Community Legend
  • 779 Views
  • 3 replies
  • 0 likes
  • Android
    Playlist feature
  • 779 Views
  • 3 replies
  • 0 likes

Facebook

BonjourJe n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte.Jessie

  • Newbie
  • Bonjour Je n'arrive pas à me dissocier de mon ancien compte Spotify/Facebook, et depuis je n'arrive pas à me connecter avec mon nouveau compte. Jessie
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

I cannot login on android

Please. Help I cannot login on Android. I have reset the password twice already

  • Newbie
  • Please. Help I cannot login on Android. I have reset the password twice already
  • jonasherdegen
  • Community Legend
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

cant redeem

why cant redeem thw spotify code invitation

  • Newbie
  • why cant redeem thw spotify code invitation
  • jonasherdegen
  • Community Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when receiving whatsapp messages

Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will interrupt Spotify and will basically put the song I play...

  • Regular
  • Hi there, I've been going through various threads and been searching for a solution /answer but am not able to identify one. I know that when I receive a whatsapp message, the notification will inter...
  • AdrianHK
  • Regular
  • 13569 Views
  • 2 replies
  • 0 likes
  • 13569 Views
  • 2 replies
  • 0 likes

Shuffle could be better

Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, like with other music services?

  • Newbie
  • Why is it that, when I have Spotify Premium on shuffle, I only get a very limited number of songs played over and over. Why can't the shuffle feature be improved, so that all the songs are played, li...
  • Shirokii
  • Newbie
  • 256 Views
  • 1 replies
  • 2 likes
  • 256 Views
  • 1 replies
  • 2 likes

Samsung galaxy s4

Why doesnt spotify just be honest and tell people their app doesnt work for mobile

  • Newbie
  • Why doesnt spotify just be honest and tell people their app doesnt work for mobile
  • gchippendale
  • Regular
  • 290 Views
  • 1 replies
  • 0 likes
  • No Premium
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Appear to be trying to log in from another country

Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland. Today it logged me out and when I try to log back in I get the log in from a different country message - I can't even find spotify ...

  • Newbie
  • Searched but couldn't find similar; been using spotify on my kindle for 6 weeks and registered it and live in Ireland.   Today it logged me out and when I try to log back in I get the log in...
  • mister_e
  • Newbie
  • 5203 Views
  • 3 replies
  • 0 likes
  • 5203 Views
  • 3 replies
  • 0 likes

Error

solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario contraseña en el movil y tablet me da error de o el usario o la contraseña pero no cuando incio en el pc todo esto lo ago es su ...

  • Newbie
  • solo me deja inciar sesion en mi ordenador pero no en mi movil y ni en mi tablet cuando pongo los datos de correo usuario  contraseña en el movil y tablet  me da error de o el usario o la c...
  • OviiiOne
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium not working

Hello,I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows random playing of the songs and it looks like I dont ha...

  • Regular
  • Hello, I am a Spotify premium member for about a year now and at 7th of March I payed again (it is payed automatically every month) but today after patching to the new version spotify only allows ra...
  • isaraswaty
  • Newbie
  • 1094 Views
  • 10 replies
  • 0 likes
  • 1094 Views
  • 10 replies
  • 0 likes

Stops streaming randomly every 5 minutes.

The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still there) but for all intents and purposes, it just stop...

  • Casual Listener
  • The problem: unless I'm listening to downloaded songs, the stream just stops. It stops mid-song and for no apparent reason. Note that the stream isn't technically paused (the pause button is still th...
  • Jj5959
  • Casual Listener
  • 2025 Views
  • 2 replies
  • 0 likes
  • 2025 Views
  • 2 replies
  • 0 likes

Spotify App on Galaxy S7

I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to make sure that all the information i have entered ...

  • Newbie
  • I've been attempting to log-in to my spotify account on my Galaxy S7 for the last day or so and everytime i put in my email and password it states that something is wrong. I have reset my password to...
  • Joe
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Spotify Duplicating Scrobbles

I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?

  • Newbie
  • I tested others music players, but only Spotify is duplicating last.fm's scrobbles. How can i fix that ?
  • 110 Views
  • 0 replies
  • 1 likes
  • 110 Views
  • 0 replies
  • 1 likes

I pay with credit card

when i want to pay by credit card leaves he tells me there^s a problem whit my card and to pay with 3 diferent card and will no let me

  • Newbie
  • when i want to pay by credit card  leaves he tells me there^s a problem  whit my card and  to pay with 3 diferent card and  will no let me
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

How to stop my individual premium account.

I want to stop my individual premium account because i want to get the family premium account.

  • Newbie
  • I want to stop my individual premium account because i want to get the family premium account.
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Skipping/pausing tracks impossible via bluetooth

Hi experts!I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5.Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headset or with the buttons of my car stereo.Before, everything...

  • Newbie
  • Hi experts! I've recently upgraded my Spotify app on Android to version 5.5.0.653 on my Samsung Galaxy S5. Since the upgrade, I cannot skip or pause tracks with the buttons of my bluetooth headse...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

Still no Podcasts or New Shows Menu????

I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows? How long will take until I see is added?

  • Newbie
  • I'm a premium member and running 3.1.0.1117 on Android BUT STILL no new menu that adds Podcasts or Shows?  How long will take until I see is added? 
  • riscum
  • Newbie
  • 5118 Views
  • 26 replies
  • 12 likes
  • 5118 Views
  • 26 replies
  • 12 likes