Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110444 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222398 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579139 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477002 Views
577 replies
40 likes
I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium.If I stop Spotify for a significant length of time then when I come back, it has lost my place.I think this has something t...
I use Spotify on my Android to listen to my downloaded playlists. That is what I have been using it for since I joined Premium. If I stop Spotify for a significant length of time then when I come ba...
548 Views
0 replies
0 likes
When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normally.I already tried to reinstall Spotify, even clearing d...
When I try to search anything on Spotify with my mobile network, it shows that there's "No internet connection available". As soon as I turn on WiFi on my Galaxy, Spotify loads everything normal...
Roadie
4140 Views
10 replies
0 likes
Sometimes it just unfollowes artists and I don't know why!
Sometimes it just unfollowes artists and I don't know why!
434 Views
0 replies
0 likes
Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playlist available offline before the option will show or som...
Do I have to save offline songs to my cell phones internal storage before moving it to my SD card? The option to save offline songs to the SD-card isn't showing for me. Do I have to make a playl...
Casual Listener
757 Views
2 replies
0 likes
I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because I'm not even sure it would delete the songs. What a...
I went back to free, and every song I saved offline is offline. The button is set to "available offline" and grey (which I expect), but I can't delete them. I don't want to reinstall the app because ...
Community Legend
424 Views
1 replies
0 likes
My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I checked the app settings already idk what to do
My Samsung s6 will only let me change the song if I go through the app and this is really difficult. Sometimes I'm working out and I just need a "next" arrow button on my lockscreen. Any advice? I ch...
Community Legend
463 Views
1 replies
0 likes
Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it.Problem: When you access the menu for a song and press "Share" my Android Maxx (Version 4.4.4) gives me a "Share Using..." menu an...
Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it. Problem: When you access the menu for a song and press "Share" my Android Max...
Community Legend
547 Views
1 replies
0 likes
I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...
I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...
731 Views
0 replies
0 likes
Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...
Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...
Community Legend
1312 Views
1 replies
1 likes
My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...
My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...
Newbie
771 Views
1 replies
2 likes
Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...
Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...
584 Views
0 replies
0 likes
Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...
Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90...
Casual Listener
1902 Views
6 replies
0 likes
Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...
Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...
556 Views
0 replies
0 likes
I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song section and doesn't save it anywhere else. If I save al...
I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song sect...
696 Views
0 replies
0 likes
I am using premium but ıt says 'you are using free spotify' I can't listen my musics
I am using premium but ıt says 'you are using free spotify' I can't listen my musics 😞
Community Legend
701 Views
1 replies
0 likes
Agrego una cancion y no se me descarga que puedo hacer?
Agrego una cancion y no se me descarga que puedo hacer?
Casual Listener
658 Views
1 replies
0 likes
I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone has any advice, I could use the help.
I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone h...
Newbie
1153 Views
2 replies
0 likes
I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the SD card location and pick up the offline music so it doesn't...
I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the ...
Community Legend
2485 Views
1 replies
0 likes
So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Facebook either, so is it still possible to share my pl...
So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Face...
Community Legend
622 Views
1 replies
0 likes
