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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
  • 375647 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

problème connexion Facebook sur galaxy

Bonjour,J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus me connecter avec mon tel (je peux avec l'ordinateur...

Newbie

Bonjour, J'utilise spotify depuis longtemps maintenant sans aucun problème . Je me connecte avec facebook. J'ai changé le mot de passe facebook plusieurs fois sans problème. Ce matin je ne peux plus...

Daniel

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Raccourcis ''supprimer '' dans menu option

Bonjour,Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pouvoir le supprimer... alors qu'il est pourtant possibl...

Newbie

Bonjour, Comment faire pour supprimer un titre de la playlist lorsque celui-ci est en cours de lecture. En effet il manque dans le menu du bouton 'option' (celui des 3 petits points) l'action de pou...

Daniel

Community Legend

1926 Views

1 replies

0 likes

  • 1926 Views
  • 1 replies
  • 0 likes

Spotify Daily Mix Issue

Hi all, I've been having an issue with my daily mix on android for a while now. Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. This same error happens no matter how many times I try to view the...

Casual Listener

Hi all,   I've been having an issue with my daily mix on android for a while now.  Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error. ...

Joe

Community Legend

3332 Views

10 replies

0 likes

  • 3332 Views
  • 10 replies
  • 0 likes

Android to iPhone account problem

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in to find that my account was void of everything and...

Regular

I recently bough an iPhone 6s, my previous phone was a Galaxy s5. I had Spotify Premium on my old phone and knew my my account information, so when I downloaded Spotify from the App Store I logged in...

Daniel

Community Legend

788 Views

9 replies

0 likes

  • 788 Views
  • 9 replies
  • 0 likes

Songs keep pausing even with Internet connection

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playing again. This is really annoying any advice?

Casual Listener

I just got an s7. Even with Internet connection my music pauses on and off about 10-20 times in a song, won't play the next song automatically, and often I have to open the app for it to start playin...

Daniel

Community Legend

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

"Oops something went wrong" when i try to search for songs.

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the app is Argentina. I tried to log me in in a friend'...

Newbie

The thing is that i can't search for anything in the app, it works perfect in the web version. The problem started last week when I moved from USA to Argentina. I already check and my country in the ...

Daniel

Community Legend

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

No longer able to filter playlists

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

Casual Listener

I was able to this morning but now pulling down from the top of the screen on 'my library' - 'playlists' I recieve no filtering options.

roygbivs

Casual Listener

360 Views

2 replies

0 likes

  • 360 Views
  • 2 replies
  • 0 likes

**bleep**

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled before the month was up. This is just stupid that I ca...

Newbie

All I'm trying to do is get ahold of someone to talk to. Some one to call so I can get my subscription cancelled (I thought I already did cancel it) and get my money back cause I know I cancelled bef...

Daniel

Community Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

spotify on samsung galaxy tab 10.1

have just opened spotify on my samsung tablet (am already a premium user)on the home page how do i i search ,find my playlists etc

Casual Listener

have just opened spotify on my samsung tablet (am already a premium user) on the home page how do i  i search ,find my playlists etc

Daniel

Community Legend

1283 Views

3 replies

0 likes

  • 1283 Views
  • 3 replies
  • 0 likes

Solved!! Playlist update notifications

How do I find out if the playlists that I am following on my Android device have been updated?

Casual Listener

How do I find out if the playlists that I am following on my Android device have been updated?

Daniel

Community Legend

5198 Views

3 replies

0 likes

  • 5198 Views
  • 3 replies
  • 0 likes

Reached three device limit?

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Newbie

Whenever I try to download a playlist, it says I've reached the three device limit, but I only use Spotify on one device. I deleted all of the devices on the account, but it still happens.

Daniel

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Getting a new phone

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Newbie

I'm planning on getting a new phone soon and don't know what to do with my account which I pay premium. Will all of my playlist be deleted if I switch?

Daniel

Community Legend

363 Views

2 replies

0 likes

  • 363 Views
  • 2 replies
  • 0 likes

Solved!! Helppppp

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si alguien me da Una Solución Se lo agradeceria o si hay m...

Newbie

Pongo cualquier canción de Mi lista de Reproducción y a los 3 Segundos se para Sola y ya no se que es lo Que Pasa Aquí Si Es La Aplicación O mi tableta o no se Porque el wifi va Perfectamente si algu...

Daniel

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

[Android][Other] Stream only when connected to mobil data

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Newbie

when i use wifi spotify doesnt work but i turn on mobil data spotify works. why my wifi connection doesnt work???

Daniel

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Moving to SD card

How can I move my download music to my SD card?

Casual Listener

How can I move my download music to my SD card?

Joe

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

download playlist and synic

help for some reason can't download playlist so it can be played off line. it not showing in the tablet SD Card not synicing.help son is being deployed

Newbie

help for some reason can't download playlist so it can be played off line.  it not showing in the tablet SD Card not synicing. help son is being deployed

Joe

Community Legend

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Solved!! New cell phone, same SD card and music downloaded gone

Hi,I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allright and the SD card also works ok (I can see all my o...

Casual Listener

Hi, I had lots of spotify music downloded on my SD card with my old cellphone, so now when I bought a new cell I changed the old SD card into the new devide and expected to work. Spotify works allri...

peter78

Casual Listener

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

Solved!! Changed mobile providers, now spotify doesnt work

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and password on my spotify app it says I've entered a wron...

Newbie

Hey people, so I was on the Vodafone network but switched to telecom (includes free premium spotify) I can log into the spotify website with no problems but when I use the exact same username and pas...

Joe

Community Legend

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Song Not Available

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions on how to fix this issue?

Newbie

So recently I've noticed that certain songs claim they are unable to play. I saw on a post that someone said to download an older version but that didn't work for me. Does anyone have any suggestions...

Joe

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes