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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839211 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839211 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13590 Views
  • 1 replies
  • 0 likes
  • 13590 Views
  • 1 replies
  • 0 likes

OFFLINE MODE ISSUES

I am on deployment and have lost the ability to play any of my music offline. It said to go online and verify that you are a Premium member which I am and did and it still does not work. Unfortunately I will not be able to connect my devices to wifi ...

  • Newbie
  • I am on deployment and have lost the ability to play any of my music offline.  It said to go online and verify that you are a Premium member which I am and did and it still does not work.  ...
  • 77 Views
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  • 77 Views
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  • 0 likes

Descargo la app a mi samsung s6 y no me aparece en el escritorio

Hola queria saber por que no me aparece la app de sporify en mi samsung s6. He intentado todo con una app vieja y con la actualizacion?

  • Newbie
  • Hola queria saber por que no me aparece la app de sporify en mi samsung s6. He intentado todo con una app vieja y con la actualizacion?
  • Steph_B
  • Roadie
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Offline problem

Hello everybody, When I use the Spotify App on my phone (Samsung Galaxy SIII Mini), I can't access "My Songs". No problems with playlist. Anybody got any suggestions?

  • Newbie
  • Hello everybody,   When I use the Spotify App on my phone (Samsung Galaxy SIII Mini), I can't access "My Songs". No problems with playlist. Anybody got any suggestions?
  • Steph_B
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

I constantly get problems from the android app

Yesterday spotify decided to delete all my offline tracks. 10+gb of music gone. I decide to reinstall the app and redownload my songs. Cleared cache and data, reinstalled the app, go to log in screen, takes forever to log in into my account. Finally ...

  • Casual Listener
  • Yesterday spotify decided to delete all my offline tracks. 10+gb of music gone. I decide to reinstall the app and redownload my songs. Cleared cache and data, reinstalled the app, go to log in s...
  • HeadsUpHigh
  • Casual Listener
  • 453 Views
  • 8 replies
  • 0 likes
  • 453 Views
  • 8 replies
  • 0 likes

my volume keeps changing while a song is playing

My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and downloading all the songs over again but it didn't...

  • Casual Listener
  • My volume keeps changing while I am playing a song offline I have it with every song even the songs I downloaded before this problem appeared. I've tried deleting the app and downloading it again and...
  • 258 Views
  • 0 replies
  • 0 likes
  • volume android changing
  • 258 Views
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Promocion falsa

Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se termino mi subscripcion premium y no me dieron los 3 m...

  • Casual Listener
  • Escuche una promocion de renovar tu cuenta a premium antes deo 31 de diciembre y de regalo te daban tres meses gratis, al yo renovar mi cuenta premium (antes del 31 de diciembre) 1 mes despues se ter...
  • Jaasiel
  • Casual Listener
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Random quality loss in offline playlists

I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and when I go back to the player and scroll back, it chan...

  • Visitor
  • I am connected to wifi, and listening to a playlist I have saved offline. The audio quality is good, while suddenly it drastically drops to a very low quality. I can feel the change very well, and wh...
  • 270 Views
  • 0 replies
  • 1 likes
  • Android
    mode
    offline
    quality
    Spotify
    streaming
  • 270 Views
  • 0 replies
  • 1 likes

Spotify won't play next local song after it ends

Hi, I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs on my android smartphone. The song comes to the ending, and in...

  • Newbie
  • Hi,   I'm greatly puzzled to why this is happening, and I'm not the only one expericning this. Me and my brother pay Premium service on Spotify. The problem is that, when I play local songs ...
  • Geck
  • Casual Listener
  • 2196 Views
  • 3 replies
  • 4 likes
  • Android
    local songs
  • 2196 Views
  • 3 replies
  • 4 likes

Offline Mode Forces Me to Log Back In

On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have. The biggest problem is as follows. I start up Spotify, put it in offline mode. I queue up an album to pla...

  • Regular
  • On a Galaxy S4. I recently came over from Rdio to Spotify. The entire offline experience in Rdio was miles better, but hey, this is what I have.   The biggest problem is as follows. I start up...
  • rickwaugh57
  • Regular
  • 263 Views
  • 6 replies
  • 0 likes
  • 263 Views
  • 6 replies
  • 0 likes

Suggested Song on 60+ song playlist?

I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never heard before. I looked and it was a suggested song that...

  • Casual Listener
  • I have a playlist that i listen to when i code because i know all the songs and it does not distract me with new stuff. Just today i played it on my android phone and got a song that i had never hear...
  • jenny1986
  • Newbie
  • 2383 Views
  • 5 replies
  • 6 likes
  • 2383 Views
  • 5 replies
  • 6 likes

Removing Recently played artist

I can't remove an Artist from my Recently played items? the 3 dots are not at the end as the others are.... Any help? Thanks,Matt

  • Casual Listener
  • I can't remove an Artist from my Recently played items?  the 3 dots are not at the end as the others are....   Any help?   Thanks, Matt
  • 230 Views
  • 0 replies
  • 1 likes
  • 230 Views
  • 0 replies
  • 1 likes

cant listen offline

cant listen offline

  • Newbie
  • cant listen offline
  • Nico
  • Community Legend
  • 107 Views
  • 1 replies
  • 1 likes
  • 107 Views
  • 1 replies
  • 1 likes

Mensaje entrante baja el volumen

Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando

  • Regular
  • Cuando llega un sms, whatsapp o cualquier otro tipo de notificacion, se baja el volumen del tema que se esta escuchando
  • fcoasl
  • Newbie
  • 21789 Views
  • 3 replies
  • 0 likes
  • 21789 Views
  • 3 replies
  • 0 likes

Spotify randomly plays when phone is locked

Hi For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was listening to. Usually the song will begin playing when I push th...

  • Casual Listener
  • Hi   For the last month or so I've been having an issue whereby when my phone is locked, Spotify will randomly start playing. It's usually a song on my starred list, or the last one I was list...
  • 507 Views
  • 0 replies
  • 1 likes
  • 507 Views
  • 0 replies
  • 1 likes

Problems w/ saving playlists offline

Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to the Android 6.0

  • Newbie
  • Hey everyone! I'm having problems to sabe the playlists and albuns offline with the LTE. I've already changed the settings but it does not work yet... This started when i updated my Moto X Play to th...
  • Steph_B
  • Roadie
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Can't add device even after deleting another

I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to "Offline Devices" and removed them all. I still can't do...

  • Newbie
  • I changed from an iPhone (erasing and selling the iPhone) to an Android, but after installing Spotify on the Android, Spotify thinks I already have 3 connected devices. I went to the website to ...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Equlizer on android not work

When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4

  • Newbie
  • When I open equlizer on my phon nothing happened blac side. I have LG Fino with android Kitt Katt 4.4
  • 163 Views
  • 0 replies
  • 1 likes
  • 163 Views
  • 0 replies
  • 1 likes

No offline devices, spotify says i have too many

I've reset my offline devices, but I can't sync my playlist. Spotify says i have too many offline devices. I've double checked, reinstalled, restarted my phone, checked forums. Can't get it to work.

  • Newbie
  • I've reset my offline devices, but I can't sync my playlist. Spotify says i have too many offline devices. I've double checked, reinstalled, restarted my phone, checked forums. Can't get it to work.
  • 159 Views
  • 0 replies
  • 1 likes
  • 159 Views
  • 0 replies
  • 1 likes

Search Function Broken on Android

The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, something went wrong, try again?" I have tried this in fu...

  • Newbie
  • The search function on Spotify, for me at least, flat-flat-out does not work on my Galaxy S5. Every time I try and search anything at all, the app loads for about 30 seconds, then says, "Oops, someth...
  • Touelmeris
  • Music Fan
  • 942 Views
  • 3 replies
  • 1 likes
  • Search
  • 942 Views
  • 3 replies
  • 1 likes

Oops something went wrong.

Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even find new songs. I've tried on 2 different devices, r...

  • Casual Listener
  • Whenever I try to search for something in the spotify android app, it always returns the message ooops something went wrong with a try again button. I just bought 3 months of premium and can't even f...
  • Touelmeris
  • Music Fan
  • 1715 Views
  • 3 replies
  • 0 likes
  • 1715 Views
  • 3 replies
  • 0 likes

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