Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106503 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215974 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569271 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469504 Views
577 replies
40 likes
Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it.Problem: When you access the menu for a song and press "Share" my Android Maxx (Version 4.4.4) gives me a "Share Using..." menu an...
Over the past 6 months I have been trying to figure out what happened. It started with an app update and I can't fix it. Problem: When you access the menu for a song and press "Share" my Android Max...
Community Legend
539 Views
1 replies
0 likes
I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changing playlist for a particular week? Any help is welc...
I had this playlist and it was great but as usual the songs switch weekly and I never had a chance to save the songs from the list. Is there a way to recover a list of the songs from this ever changi...
727 Views
0 replies
0 likes
Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific someone, of course I want everyone to listen to the wh...
Is there any way to share the WHOLE song I want to share on fb, instead of just 30 seconds? This is ridicoulously frustrating! Who wants to share a sample of a song? If I want to share a specific som...
Community Legend
1309 Views
1 replies
1 likes
My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest version of Android.Before I ditch my beloved Spotify, I w...
My Spotify (on Android latest version) stops two or three times during each track, which is incredibly annoying to say the least. This has only started to happen since I upgraded to the latest versio...
Newbie
764 Views
1 replies
2 likes
Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1).Over different OS updates and Spotify updates, and since using this phone for coming up a year the downloads will undow...
Using a wileyfox swift handset that runs a modified version of android, specifically cyanogen OS crackling 13.01.2 (android 6.0.1). Over different OS updates and Spotify updates, and since using t...
579 Views
0 replies
0 likes
Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90% sure that the issue is due to using Android File Transfer to mount the sd c...
Hi, I am having a problem where my offline tracks disappear. I have recently moved to a country where internet is limited and therefore this is a real problem for me. I'm 90...
Casual Listener
1867 Views
6 replies
0 likes
Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I can't find any recent threads that help with this iss...
Need help ASAP. Posted a few days ago with no response, I have a marathon in a week and my offline music (online as well) stops randomly. I have reinstalled the program, turned off my phone, but I ca...
554 Views
0 replies
0 likes
I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song section and doesn't save it anywhere else. If I save al...
I had an old account and before when I'd save a song. It would automatically save that artist in my library because I have their song. Now when i save a song, it only saves that song in the song sect...
694 Views
0 replies
0 likes
I am using premium but ıt says 'you are using free spotify' I can't listen my musics
I am using premium but ıt says 'you are using free spotify' I can't listen my musics 😞
Community Legend
689 Views
1 replies
0 likes
Agrego una cancion y no se me descarga que puedo hacer?
Agrego una cancion y no se me descarga que puedo hacer?
Casual Listener
653 Views
1 replies
0 likes
I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone has any advice, I could use the help.
I just downloaded Spotify. I am unable to save songs, I can't add to my library. I don't even have a library to view. I can't download anything either. It will only let me "play shuffle". If anyone h...
Newbie
1133 Views
2 replies
0 likes
I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the SD card location and pick up the offline music so it doesn't...
I have spotify set up on my Android phone with the offline music saving to the SD Card. If I buy a new phone is it possible to transfer the SD Card to the new phone and point Spotify to the ...
Community Legend
2480 Views
1 replies
0 likes
So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Facebook either, so is it still possible to share my pl...
So basically I just made a playlist for someone, and I want to share it with him. the thing is, I follow his spotify account but he doesn't follow mine (He just doesn't care) and he doesn't have Face...
Community Legend
621 Views
1 replies
0 likes
I have a galaxy note 5 and the spotify app is playing in slow motion. how do i fix????
I have a galaxy note 5 and the spotify app is playing in slow motion. how do i fix????
Community Legend
5578 Views
1 replies
0 likes
Hi everyone,I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space.This morning, vast majority of that has disappeared and nearly all of the songs a...
Hi everyone, I had most of my library downloaded to my Android device (Nexus 6p,recently updated to Nougat). Spotify took nearly all of around 40GB of my available space. This morning, vast maj...
Community Legend
901 Views
1 replies
0 likes
Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played Katy Perry after that Niki Minaj etc. after few more it played on...
Hello, I have problem while using Spotify Free (i've used Premium) i wanted to listen one of movie's soundtrack (Daredevil, X-men:the last stand) album and afrer 2 songs Spotify played...
Casual Listener
642 Views
2 replies
0 likes
Yesterday afternoon I was listening my downloaded music and everything was fine.At night I left home and pressed play button so i could keep listening to the album had downloaded months ago.40 min later I noticed that there were a gap larger than usu...
Yesterday afternoon I was listening my downloaded music and everything was fine. At night I left home and pressed play button so i could keep listening to the album had downloaded months ago. 40 ...
Regular
2239 Views
12 replies
0 likes
I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i thought it was but still can't log in on the app but can ...
I was having trouble paying for primum so I can go offline for a flight tomorrow so I tried to log out and log back in. But now I can't log in and I already reset my password to the password i though...
Regular
1592 Views
9 replies
0 likes
estou pagando o spotify premium porem estou usando a versao free, por favor eu quero baixar minhas musica e ouvi-las em offiline
estou pagando o spotify premium porem estou usando a versao free, por favor eu quero baixar minhas musica e ouvi-las em offiline
Spotify Star
980 Views
1 replies
0 likes
