Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
Timbo6sic6
Casual Listener
70152 Views
69 replies
26 likes

70152 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29381 Views
5 replies
0 likes

29381 Views
5 replies
0 likes

Chromecast Audio streaming problem - Switching between tracks and no streaming

Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem.I've subscribed to the beta-firmware-channel for the Chromecast Audio and with that latest version and the last updat...

RaynaCohfey
Casual Listener
Update 2016-10-23 Hi there, I can report good news. Currently the Chromecast works a lot better than when I first posted the problem. I've subscribed to the beta-firmware-channel f...
2015-10-30 11:29:27 AM
2016-09-12 3:59:19 PM
kazuu4
Newbie
2336 Views
17 replies
7 likes

2336 Views
17 replies
7 likes

[Android][Your Music] I cant save in SD

Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite having an installed SD card in my phone. (My phone is a Moto X Play) Plea...

ElNegroPlatica
Newbie
Well, i speak spanish, my english is bad but i´ll try to be clear. I cant use my SD card to save a songs. In the menu not appears the optión to be saved in the SD card. Despite havi...
2016-09-08 9:06:10 PM
2016-09-12 1:35:43 PM
Joe
Community Legend
454 Views
1 replies
0 likes
Android
Your Music

454 Views
1 replies
0 likes

Favourites are gone.

For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix to this?

DualityJack
Casual Listener
For some reason my favourites where cleared last night after I logged off, and much to my disdain as I had just downloaded all of them to my SD card for my drive out of town tomorrow. Is there a fix ...
2016-09-12 1:17:13 AM
2016-09-12 10:59:28 AM
Joe
Community Legend
541 Views
3 replies
0 likes
Deleted favourites
favourites playlist
Help

541 Views
3 replies
0 likes

Solved!! Android 5.1.1 - Playlist pause when app in background

When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i enter the app and the song starts from 0 seconds. It h...

KeetnaWilson
Casual Listener
When I go to another app or put my phone on sleep while playing a playlist the current song finishes normally and then it just pauses. I look at the top bar and it says the song is playing, and i ent...
2016-09-11 8:54:37 PM
2016-09-12 6:04:25 AM
KeetnaWilson
Casual Listener
717 Views
4 replies
0 likes

717 Views
4 replies
0 likes

Music keeps disappearing

This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone. But I check the storage and they are still taking ...

GeorgeShead
Newbie
This keeps happening to me and I am getting tired of it. I use Spotify every day and I download all of my music for offline mode. Randomly I will open the app and all but a handful of songs are gone....
2016-09-04 2:28:20 PM
2016-09-12 5:06:29 AM
CanadianHalifax
Newbie
467 Views
4 replies
2 likes

467 Views
4 replies
2 likes

Luisacuellarff

Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplicación ya me piden que tengo que descargar para pode...

Luisacuellarff
Newbie
Necesito ayuda ,pague por Spotify porque en los 7 días de prueba podía escuchar y buscar música y artistas sin una conexión a internet ,pero al momento que se acabaron los 7 días y pague por la aplic...
2016-09-12 4:40:19 AM
163 Views
0 replies
0 likes

163 Views
0 replies
0 likes

Followed Artists not the same on 2 devices

Hello,I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved on my laptop transferred to my phone. But I added new...

mwood2356
Casual Listener
Hello, I am fairly new to the Spotify community. I have my Spotify account on an Android tablet and Android phone. I started my account on a windows laptop. Every artist I followed and song I saved ...
2016-09-11 7:58:06 PM
2016-09-12 3:40:59 AM
mwood2356
Casual Listener
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

Solved!! Creating a white theme for Android - icons, fonts etc..

I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, text sizes etc.A moderator can move it to ideas if ...

user-removed
Visitor
I thought that if I posted in ideas, I might not get the attention I wanted from staff. I want to create a white theme to submit as an idea, but I want to know where I can find all the icons, fonts, ...
2016-08-30 10:36:44 PM
2016-09-12 2:33:43 AM
Joe
Community Legend
4918 Views
2 replies
0 likes

4918 Views
2 replies
0 likes

Notification Bar

Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi note 3.

Moseswu
Casual Listener
Anyone knows how to change text color in the notification bar? The background and text are both in black, so I can't see what song I'm playing. Refer to the attachment for the ss. I'm using redmi not...
2016-09-11 12:22:25 PM
2016-09-12 2:19:05 AM
Joe
Community Legend
1545 Views
3 replies
0 likes

1545 Views
3 replies
0 likes

Solved!! PROBLEMA AL ABRIR SPOTIFY EN ANDROID

tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en el cual todo esta en orden actualizaron la informac...

IVANTRIX
Newbie
tengo un problema con la app ya que anteriormente funcionaba bien pero ahora alm abrir la app las canciones co cargan correctamente las canciones se travan lo verifique con la compañia de mi chip en ...
2016-09-11 10:53:13 PM
2016-09-11 12:07:16 AM
osornios
Spotify Star
12962 Views
1 replies
0 likes

12962 Views
1 replies
0 likes

Solved!! Can't Login - 'You do not have an account linked to facebook'

Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an account linked to facebook". I never had an account link...

rooksgambit
Casual Listener
Hello, I have a premium acccount on my desktop and wanted to login on my Android phone for the first time. Everytime I try to log into the Android app I get a message saying "You do not have an accou...
2016-09-10 8:04:56 PM
2016-09-11 10:24:15 PM
osornios
Spotify Star
826 Views
3 replies
0 likes

826 Views
3 replies
0 likes

can't play whole album on my phone

Hi,Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my laptop does.Any suggestions are greatly appreciated.Best...

rylz
Newbie
Hi, Just downloaded Spotify free version on my android phone as well as my laptop. However, the free version on the phone does not give me the option to play a whole album, yet the version on my lap...
2016-09-11 5:40:07 PM
2016-09-11 5:49:24 PM
Joe
Community Legend
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Solved!! How can I get a new "Liked From Radio" playlist, or start A new one?

I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least?I tried to delete it and remake it but that didn't work because songs wouldn't automatically go to the playlist

mandevillejake
Casual Listener
I want to start over my "Liked From Radio" playlist, or just remove everything from that playlist at least? I tried to delete it and remake it but that didn't work because songs wouldn't automatical...
2015-04-11 11:22:43 AM
2016-09-11 5:43:23 PM
clittle99
Casual Listener
8492 Views
9 replies
1 likes

8492 Views
9 replies
1 likes

Spotify not downloading to SD card on Android 6.0

Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.

mgudim
Newbie
Does anyone know how to make it save to SD card in Marshmallow? Z3 Compact (6.0). I tried granting Spotify storage permission but it still downloads to internal storage.
2015-10-20 3:25:23 AM
2016-09-11 5:26:54 PM
emilymayirwin
Newbie
7740 Views
16 replies
15 likes
Android 6.0
marshmallow
sd card

7740 Views
16 replies
15 likes

Spotify app uses all my phone storage even though it is saving to SD card

Hello, first time posting to this forum.I'm having the following problem.I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following problem in my LG G4 beat with 8GB of internal memory.It shows me ...

monuza
Casual Listener
Hello, first time posting to this forum. I'm having the following problem. I've been using spotify for about a year and a half and had no problem whatsoever. But now i have the following pro...
2016-09-10 7:53:17 PM
2016-09-10 12:13:49 AM
monuza
Casual Listener
507 Views
2 replies
0 likes

507 Views
2 replies
0 likes

Stop yelling at people

Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify basically yelling at them via the header bars.

Kamran
Composer
Please update the header bars so that way they aren't yelling at people. For example, "BROWSE" should be "Browse", as most (if not all) other apps use Camelcase. I don't think people like Spotify bas...
2016-09-10 10:08:54 PM
235 Views
0 replies
0 likes

235 Views
0 replies
0 likes

4 Issues

I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to my knowledge):1--why can't I reorder my custom-mad...

bmfc1
Regular
I have been using Spotify for about 3 months on my Chromebook, Nexus tablet, and Galaxy phone. I like the depth of the library but can't figure out why the following features don't exist (at least to...
2016-01-17 11:39:20 PM
2016-09-10 5:00:04 PM
bmfc1
Regular
592 Views
2 replies
0 likes
Favorite Songs
Playlists
Recently Played
suggestions

592 Views
2 replies
0 likes

Solved!! [Nexus 5] Music Interrups When Returning App From Lock Screen

I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (or any playlist screen that is currently running). If I return app from ...

Decoded
Casual Listener
I experience a weird and annoying bug after upgrading to Android 6.0 on my Nexus 5 device. I lock the phone when music is playing, app is on top and "My Music" screen is active (o...
2015-11-11 11:12:57 AM
2016-09-10 2:48:20 PM
Decoded
Casual Listener
2207 Views
1 replies
0 likes
Android 6.0
lock screen
marshmallow
Nexus 5
Widget

2207 Views
1 replies
0 likes

Playing music

So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wondering if anyone else has this issue or has a fix for ...

Ty27tp
Casual Listener
So what's happening is when I start playing a song, e.g. selecting from a playlist, the song starts really loud but then goes to normal volume again. It's getting really annoying so I was just wonder...
2016-09-08 7:23:57 PM
2016-09-10 1:08:43 PM
Ty27tp
Casual Listener
624 Views
5 replies
0 likes

624 Views
5 replies
0 likes

Android crashes when opening another app

Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally does, what i have realized that make the crash to happen is op...

johnny11716
Newbie
Hi Spotify Com, The issue i´m having is that the app had been crashing since the last update (i believe was more that 1 month now) and the app is crashing more often that what it normally do...
2016-09-10 2:30:13 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

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