Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35977 Views
64 replies
25 likes

35977 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874111 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874111 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Podcasts regularly erased?

Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying!Update didn't help.Does anybody know how to solve this?Thanks!

LRST
Newbie
Every now and then my downloaded podcasts get erased. They're still in the downloaded-section, though. However, I have to download them again. Quite annoying! Update didn't help. Does anybody know ...
2016-08-14 12:08:11 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Playlists

How do I delete all playlists?

BenLei
Regular
How do I delete all playlists?
2016-08-14 11:40:02 PM
174 Views
0 replies
0 likes

174 Views
0 replies
0 likes

Home page won't load

I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but didn't help.

owlberry2
Newbie
I'm not able to load the home page. I get an error that says "that didn't work give it another go" or words to that effect. Anyone know of a fix for this? I'm on a Galaxy 7. I reinstalled Spotify but...
2016-08-14 9:28:57 PM
2016-08-14 9:49:46 PM
osornios
Spotify Star
3824 Views
1 replies
0 likes

3824 Views
1 replies
0 likes

Solved!! Pause between each song

I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at the latest update. Any solutions out there? Thanks...

Acruz0907
Casual Listener
I'm running Spotify premuim on my Samsung S6. When I am streaming music it will play one song fine but when the next song is supposed to play it doesn't unless I actually go to the app. Spotify is at...
2016-08-13 2:04:57 AM
2016-08-14 9:24:04 PM
osornios
Spotify Star
600 Views
3 replies
0 likes

600 Views
3 replies
0 likes

How can I rid of my spotify account that is linked to my Facebook??

How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???

Tattooed_chick
Casual Listener
How can I get it so that my email that I want to use for my spotify account will work even though I'm currently logged in with my Facebook account which is the same email that I want to use???
2016-08-14 11:13:53 AM
2016-08-14 9:13:18 PM
Joe
Community Legend
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

Downloading to an external usb storage

Hey, is there a way to download my spotify playlists onto an external usb storage instead onto my sd storage?

Beeeee
Regular
Hey, is there a way to download my spotify playlists onto an external usb storage instead onto my sd storage?
2012-06-26 2:49:06 PM
2016-08-14 7:28:48 PM
ALLYZ66
Casual Listener
33773 Views
11 replies
8 likes

33773 Views
11 replies
8 likes

我已升級 premium

有收據,已試過客戶服務教的方法,但都唔可以用

DicksonChu
Newbie
有收據,已試過客戶服務教的方法,但都唔可以用
2016-08-14 4:03:49 PM
184 Views
0 replies
0 likes

184 Views
0 replies
0 likes

Slight pause when using aux cable and unlocking samsung galaxy j5

Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all cached data in all apps, reinstalled spotify and r...

Tbugg190594
Newbie
Hi within the last week my phone running android 5.1.1 has whilst being used with an aux cable in offline mode begun to have a slight pause of 1-2 seconds when unlocking the phone. I have cleared all...
2016-08-14 2:57:20 PM
269 Views
0 replies
0 likes

269 Views
0 replies
0 likes

Solved!! Album cover as background

Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes automatically with each song.

danwl
Regular
Hello! When I listen to music and see the lockscreen, so there is the album cover of the track that Im listen to. Is it possible to set the album covers as background? so that it changes a...
2014-01-27 10:31:35 PM
2016-08-14 2:44:07 PM
N3RO
Regular
117393 Views
8 replies
3 likes

117393 Views
8 replies
3 likes

Stuck on log in screen

Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen. I've cleared the cache, reinstalled both Facebook ...

Asoutter
Newbie
Both my phone and tablet suddenly stopped working. They both logged out, when I click log in via Facebook it says loading, a message pops up saying enjoy 14 days free, but sticks on the login screen....
2016-08-14 10:46:54 AM
267 Views
0 replies
0 likes

267 Views
0 replies
0 likes

Solved!! Again, stops ramdomly.

After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too.I did clean install.I turn off any battery saver and screen saver.I don't know what more can I do.Someone have the same problem?

Ryckyto
Casual Listener
After update my Galaxy S5 to Android 6.0.1 Spotify stops play ramdomly. I'm premium. Listen download songs, stops too. I did clean install. I turn off any battery saver and screen saver. I don't k...
2016-08-06 12:54:48 PM
2016-08-14 9:17:10 AM
Ryckyto
Casual Listener
996 Views
3 replies
0 likes
Android 6.0.1
stops playing

996 Views
3 replies
0 likes

can't get spotify unlimited on android

I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently got a new Android phone and wish to use my spotify...

danjovi
Newbie
I've been using spotify for over a year now via my laptop, and have been paying for spotify unlimited for quite some time too. When I use spotify via my laptop everything is fine. However, I recently...
2014-02-03 4:17:43 PM
2016-08-14 2:45:17 AM
Joe
Community Legend
1498 Views
4 replies
0 likes

1498 Views
4 replies
0 likes

Spotify plays radio stations randomly

HeyI've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it starts playing radio songs based on the last artist I lis...

Pdrow
Casual Listener
Hey I've been having this issue that Spotify starts playing the radio for the last song I played even if I don't touch anything. I'm not even listening to music, my phone is in my pocket and it st...
2016-08-12 6:57:21 PM
2016-08-14 2:33:55 AM
Joe
Community Legend
2405 Views
1 replies
0 likes

2405 Views
1 replies
0 likes

Sharing problem

I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?

user-removed
Visitor
I own a Zenfone 2 and I can't share songs on spotify anymore, when I click the "share" button it shows "share with..." and a bunch of apps, but not spotify, can anyone help me out?
2016-08-13 9:10:56 PM
2016-08-14 2:16:58 AM
Joe
Community Legend
181 Views
1 replies
0 likes

181 Views
1 replies
0 likes

"This song is not available" error message on spotify mobile (galaxy s7)

Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error message, "this song is not available." The tracks are...

christopher15
Casual Listener
Hey guys, I seem to be having an issue with my spotify when streaming tunes on my samsung galaxy s7. I have a premium account, however when I go to play a song from my phone it gives me that error me...
2016-08-13 8:16:06 PM
367 Views
0 replies
1 likes

367 Views
0 replies
1 likes

Spotify links local files with other songs

So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is in spotify servers, but the artist is AC DC JAM. S...

sporting975
Regular
So I managed to get all my local files on my mobile device. Now I have the problem that some songs are linked to cover bands on spotify. For example: Highway to hell is being linked to a song that is...
2015-06-05 6:15:18 PM
2016-08-13 8:13:10 PM
cpit
Casual Listener
494 Views
2 replies
0 likes

494 Views
2 replies
0 likes

No email sent

I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-us

aalper-us
Newbie
I deleted Spotify and redownloaded it. I forgot my password and when I attempt to receive help it says that it sent me an email. However I didn't receive an email. Please help. My username is aalper-...
2016-08-13 6:31:25 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Pague premium y sigo en free

Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????

Mariicecii
Newbie
Ya se me cargo a mi cuenta el costo de spotify pero me sigue apareciendo que es gratis, ya hice todo lo que mencionan de borrar volver a instalar y sigur apateciendo for free!!!!!??????
2016-08-13 4:38:56 PM
150 Views
0 replies
0 likes

150 Views
0 replies
0 likes

poor spotify

Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but when I played Anthrax new album on shuffle play it p...

maidenfan
Casual Listener
Hiya can someone tell me I want to listen to Maiden's Somewhere in time shuffle play but it will only play one songs from the Album then take adds and change to a totally different Maiden album but w...
2016-08-13 2:01:35 PM
2016-08-13 4:27:32 PM
Bonsai
Roadie
346 Views
3 replies
0 likes

346 Views
3 replies
0 likes

Plays radio but nothing else.

My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??

SARAH_JAYNE10
Newbie
My Samsung tablet will play Spotify radio but not my playlist or anything else. Can someone tell me why??
2016-08-13 3:18:57 PM
194 Views
0 replies
0 likes

194 Views
0 replies
0 likes

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