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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6842 Views

0 replies

7 likes

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Se me cambia el ecualizador solo

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que sea, se vuelve a poner el ecualizador normal, que n...

Newbie

Hola alguien sabe que puede ser? Yo uso un ecualizador personalizado donde los graves estan al maximo para tener algo mas de calidad, pero al terminar la cancion, al llegar una notificacion o lo que ...

543 Views

0 replies

0 likes

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Problemas en descarga

Agrego una cancion y no se me descarga que puedo hacer?

Newbie

Agrego una cancion y no se me descarga que puedo hacer?

Murchi

Casual Listener

572 Views

1 replies

0 likes

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  • 1 replies
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App Didn't Close and Used All my Data

So it's pretty well exactly as the title states, but I shall elaborate. I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my phone decided to "undownload" itself so I had to redownload a...

Casual Listener

So it's pretty well exactly as the title states, but I shall elaborate.   I was about to leave the house heading off to a friend's place, and for some reason all of my music on Spotify on my p...

Cuckboy

Casual Listener

809 Views

5 replies

0 likes

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Solved!! Moving local files

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how there is the "local files" option?Thanks

Casual Listener

Is it possible to move already downloaded local files directly from your phone to Spotify? For example if I download a mixtape on Datpiff is there a way to upload it to Spotify, like on desktop how t...

GionelIbarra

Casual Listener

2252 Views

4 replies

0 likes

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How do I find hidden playlist?

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Newbie

How do I find playlists that I've made hidden and secret? I've searched everywhere on my phone and pc on my account and can't find them anywhere. Please help!

Bittencourt

Spotify Star

15588 Views

1 replies

0 likes

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Solved!! Spotify crashing - clean reinstalling doesn't help

Hi there, I have a galaxy s4 and a spotify premium subscription,A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection from the main screen - the app crashes. The only way it works i...

Regular

Hi there,   I have a galaxy s4 and a spotify premium subscription, A few days ago my spotify version was updated, and since then everytime I try to navigate to any playlist or any selection f...

user-removed

Not applicable

1851 Views

10 replies

0 likes

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  • 10 replies
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Dangerous Android Bluetooth Auto Resume

Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silence, then a phone call (incoming or outgoing) hang u...

Newbie

Spotify will not STOP autoresume play at WRONG times in Vehicle. It does not autoresume when the car is started. It autoresumes after a Bluetooth phone call is completed. I. E. driving along in silen...

user-removed

Not applicable

2732 Views

3 replies

10 likes

autoplay
bluetooth
driving
safety
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  • 10 likes

Can't create playlist

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is getting when just trying to add a song to a brand ...

Casual Listener

Hello. She downloaded the app on her android phone using a free account. I wasn't able to add the tags needed as it wouldn't accept for some reason android etc. I have attached the screens hot she is...

dinomight

Spotify Star

3358 Views

5 replies

0 likes

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Offlinemode doesn't work.

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She made a playlist and downloaded it so she could play ...

Newbie

Hello. My girl has some issues with spotify. She went on a trip a week ago and plan on staying for another week. At her location there is no cellservice. Before she went she upgaded to premium. She m...

iagvanbad

Newbie

319 Views

1 replies

0 likes

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No Volume

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Newbie

So i turn the app on, the tracks play but no sound comes out. i plug headphones in and still nothing. any ideas on how to fix?

Bittencourt

Spotify Star

275 Views

1 replies

0 likes

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  • 1 replies
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Lost all my offline music - AGAIN

Dear Spotify,Spotify did it again. I am a premium user with 2000 offline songs at least. I like this service so much, I am relying on it for my entire music library, and I have less than 3 MP3 albums on my phones, only the few that are not available ...

Visitor

Dear Spotify, Spotify did it again. I am a premium user with 2000 offline songs at least. I like this service so much, I am relying on it for my entire music library, and I have less than 3 MP3...

YetAnotherUser

Casual Listener

24242 Views

101 replies

30 likes

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  • 101 replies
  • 30 likes

Spotify closes sudenly

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

Newbie

I cant use The app. Last time i use it was yesterday. I reinstalled The app and it keeps closing up. I have spotify premium... could it be payment issues?

osornios

Spotify Star

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

Automatic closed app Android 6.0 Moto E - BR

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

Newbie

Spotify closed automatic in cell Moto E 16gb, after 10 or 15 minutes this reproduction.

215 Views

0 replies

0 likes

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Problème de connexion

Bonjour,Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien.Une solution ?

Newbie

Bonjour, Impossible de me connecter, cela m'indique que je ne suis pas dans le bon pays. Effectivement, je suis en Bulgarie, mais avant ça marchait très bien. Une solution ?

Hubo

Community Legend

300 Views

1 replies

0 likes

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supermegaandrea@gmail.com

Ho perso il mio account perché non mi fa accedere più da facebook

Newbie

Ho perso il mio account perché non mi fa accedere più da facebook

661 Views

0 replies

0 likes

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Serious issues on Xperia Z5c

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes continuously, basic functioning, overheats, slowness,...

Casual Listener

I have the latest Xperia which I keep updated with a brand new Samsung memory card with ample space for thousands of songs. Yet, the spotify app has had impacts on my phone since I got it: Crashes co...

Joe

Community Legend

388 Views

3 replies

0 likes

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  • 3 replies
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Sharing a song in Spotify with non-Facebook users

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work. I type the user in and a message but the send butt...

Newbie

I don't have Facebook and neither does the user I was to share music with. We have both found and followed each other and restarted our spotify accounts. When I go to share music it doesn't not work....

osornios

Spotify Star

277 Views

1 replies

0 likes

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  • 1 replies
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Can I move the SD Card to other device instead to start download?

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted SD Card?

Casual Listener

I want to use the same SD Card that I have in my Note5 to my Android Car System instead to download again the same playlist? There´s a way that I can tell Spotify on the device to "read" the inserted...

DJ-BBASS

Casual Listener

444 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes