Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387681 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available"I know they are because I have played them in the past.I am using a Samsung and have a premium account.Anyone else having this issue or ...
Everytime i try to play a song I haven't downloaded for offline use I get the message "This song is not available" I know they are because I have played them in the past. I am using a Samsung and h...
Community Legend
7915 Views
2 replies
0 likes
Hello, on IOS you have an equalizer on your spotify by standard but I can't find the equalizer on spotify for my android phone. It would be great if someone could tell where i can find this option on spotify. Thank you in advance!
Hello, on IOS you have an equalizer on your spotify by standard but I can't find the equalizer on spotify for my android phone. It would be great if someone could tell where i can find this option on...
Community Legend
18278 Views
5 replies
0 likes
As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. Thank you.
As the subjet reads, is there a way to play local files uploaded from desktop, so i can listen and download on the Android App? I alrady created the playlist, but can´t play, or download on the App. ...
Community Legend
1045 Views
1 replies
0 likes
So I recently found out about adding local files to your spotify, and playing them on your phone. But when I click on the song that I added from my PC it always says the song isn't available and it's greyed out (on my phone). But the local files work...
So I recently found out about adding local files to your spotify, and playing them on your phone. But when I click on the song that I added from my PC it always says the song isn't available and it's...
Community Legend
1220 Views
1 replies
0 likes
My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify. A lot of the frustration stems from the fact that:A. Premium is required for Android, so ever...
My intention is not for this thread to turn into a flamewar, but instead to put into words this community's frustration with the Android version of Spotify. A lot of the frustration stems ...
Not applicable
8112 Views
44 replies
26 likes
With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is version 6.0.2.1028 armv7 on the Moto Z force. I wo...
With the latest update I'm unable to use up next when in my own library to control what plays next, it just follows the song list in downloaded order instead of playing what I set to up next. This is...
424 Views
0 replies
0 likes
Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, format SD card, reinstall and redownload all my music....
Tapping on any of my albums just results in an infinite spinner. Same online or offline, downloaded or undownloaded. I've tried the troubleshooting Android steps including remove data, uninstall, for...
Casual Listener
696 Views
2 replies
0 likes
My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC option on my phone. Her's is completely uneffected an...
My fiance recently upgraded to the family option and invited me to spotify. I had since used her spotify on my phone with no problems, however now that we upgraded the app does not have a MY MUSIC op...
Community Legend
718 Views
4 replies
0 likes
Community Legend
290 Views
1 replies
0 likes
When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run. I get an error message "You're offline. Please connect to the Internet and try again. My reason for buying Premium was to listen to download...
When I try to start Spotify on my Android phone without an Internet connection (Airplane On) it will not run. I get an error message "You're offline. Please connect to the Internet and try agai...
Casual Listener
1120 Views
3 replies
0 likes
When listen through my earphones I hear a beep in the background.
When listen through my earphones I hear a beep in the background.
Community Legend
2751 Views
4 replies
0 likes
I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this device (using the same spotify premium account). However...
I had downloaded all of my library from my Samsung S3, which recently became unsuable, to my external SD card. I recently got a new Samsung S4 and wanted to move my downloded music over to this devic...
Community Legend
413 Views
1 replies
0 likes
Dear spotify users, I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app. When I am riding on my bicycle I switch of the screen. When I want to put another song, I just activate my screen, while riding, and there is a...
Dear spotify users, I wanna change something on my cellphone (samsung galaxy S5) regarding my spotify app. When I am riding on my bicycle I switch of the screen. When I want to...
Community Legend
380 Views
1 replies
0 likes
Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .
Cant seem to play alot of music or one second im able to play a song and another it tells me its not available .
Spotify Star
520 Views
1 replies
0 likes
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC starts, Music stopps playing.Case 2 Musik is playing over an ...
a Desktop (Windows) starts/wakeup with Spotify installaed and when an Android Device with Spotify installed gets connected to Powersupply: Case 1 Music is playing over an Androiddevice, PC sta...
Regular
676 Views
4 replies
0 likes
Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT!I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details so the issue clearly isnt my username or password.Ive t...
Im a long serving lover of Spotify i happiy pay the 9.99 per month BUT! I cant log in on my Samsung a3 (2016) phone anymore, however I can log in on my macbook using the EXACT same log in details ...
Regular
2854 Views
7 replies
1 likes
Why can't I listen offline even though I have Premium?
Why can't I listen offline even though I have Premium?
Community Legend
325 Views
1 replies
0 likes
android 6.0it's been like this for weeksalready un-installed and reinstalled and deleted files on sd and internal.
android 6.0 it's been like this for weeks already un-installed and reinstalled and deleted files on sd and internal.
Community Legend
432 Views
2 replies
0 likes
Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow motion????Force selling the Premium or what!Like this t...
Music in my Philips Android Tv Spotify Connect app plays 20% slower than the original track. The track speed is ok in my phone but if I play the same song in my tv app it plays the track in slow moti...
Community Legend
538 Views
1 replies
0 likes
I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.
I listen but then i get 4 ads in a row. Most of the time they're the same ad played a second time.
Community Legend
1106 Views
1 replies
0 likes
