Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107516 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217488 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571697 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470910 Views
577 replies
40 likes
I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it...
I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging ...
Regular
1571 Views
5 replies
1 likes
Hey, I have a problem when I try to create a new account with facebook. It appears a message as I would be on holiday and I finished my 14 days of Spotify. But I am not on holiday!!!
Hey, I have a problem when I try to create a new account with facebook. It appears a message as I would be on holiday and I finished my 14 days of Spotify. But I am not on holiday!!!
Not applicable
853 Views
2 replies
0 likes
All the music that was supposedly downloading was not on my phone, yet I was having to delete the simplest things on my phone, like Google play, just to log into chrome. So I purchased an SD card but you guys wasted my time, effort, and money. Lying ...
All the music that was supposedly downloading was not on my phone, yet I was having to delete the simplest things on my phone, like Google play, just to log into chrome. So I purchased an SD card but...
Spotify Legend
820 Views
3 replies
0 likes
Hello, I have a Droid Razr. Spotify has worked great on it for two years. Last night, Spotify updated itself...and now I can't select Artists. I can SEARCH for Artists and get results...but when I touch an Artist, I get "Sorry, something went wrong. ...
Hello, I have a Droid Razr. Spotify has worked great on it for two years. Last night, Spotify updated itself...and now I can't select Artists. I can SEARCH for Artists an...
Not applicable
18741 Views
22 replies
0 likes
Spotify Premium flatly doesn't work offline. If you open the app when offline, sometimes it just says you're offline, and shows nothing. If you have a playlist playing and your cell network goes flaky, it'll simply fail to play further songs. It'll h...
Spotify Premium flatly doesn't work offline. If you open the app when offline, sometimes it just says you're offline, and shows nothing. If you have a playlist playing and your cell netwo...
Casual Listener
5155 Views
2 replies
1 likes
After a recent update, I can't find the option to store all music on my sd card. Anyone having similar troubles?
After a recent update, I can't find the option to store all music on my sd card. Anyone having similar troubles?
Community Legend
367 Views
1 replies
0 likes
Dear community, There are some tracks which spotify doesn't have. So I downloaded them, and fortunately, I can add them in my spotify playlist. The problem is that I can't syncronise those local files on my mobile device.. it's a pity.. Does this fea...
Dear community, There are some tracks which spotify doesn't have. So I downloaded them, and fortunately, I can add them in my spotify playlist. The problem is that I can't syncronise those l...
Community Legend
507 Views
1 replies
0 likes
I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.
I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.
Casual Listener
479 Views
2 replies
0 likes
Tried numerous ways. no luck w any... Can someone please help
Tried numerous ways. no luck w any... Can someone please help
Community Legend
2358 Views
7 replies
0 likes
Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. When a call comes in Spotify won't stop playing and I...
Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. Wh...
Community Legend
1528 Views
5 replies
0 likes
Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun.Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo de escuchado reciente mente no se cierra.¿Como puedo s...
Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun. Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo d...
Newbie
2304 Views
7 replies
2 likes
Is it possible to just listen to all tracks of an artists without all those **bleep**ty related remixes?
Is it possible to just listen to all tracks of an artists without all those **bleep**ty related remixes?
Community Legend
767 Views
1 replies
1 likes
Hi,I am a developper working on AndroidTV, I noticed an incorrect Spotify behavior when playing Spotify in background, controlled by SpotifyConnect I installed latest Spotify on my iPhoneI installed latest Spotify on my BboxMiami ( AndroidTV )I login...
Hi, I am a developper working on AndroidTV, I noticed an incorrect Spotify behavior when playing Spotify in background, controlled by SpotifyConnect I installed latest Spotify on my iPhone ...
Casual Listener
2316 Views
1 replies
1 likes
Hey everyone, some days ago I got my new Galaxy S7 and I wanted to set up my Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfully, Spotify now has the option to choose where you want to save your data...
Hey everyone, some days ago I got my new Galaxy S7 and I wanted to set up my Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfu...
Casual Listener
1059 Views
3 replies
1 likes
Version: 6.3.0.879 BETA armV7Device: Nexus 5xDevice Version: NRD90R (Android 7.0) In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the now playing at the bottom of the screen displayed the next song...
Version: 6.3.0.879 BETA armV7 Device: Nexus 5x Device Version: NRD90R (Android 7.0) In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the...
Community Legend
911 Views
4 replies
0 likes
Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account.I no longer work at that company and dont have access to that email account.So I wanted to change my email address to my personal ...
Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account. I no longer work at that company and dont have access to that email acco...
Community Legend
464 Views
1 replies
0 likes
419 Views
0 replies
0 likes
When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added most recently are there. So I guess it's in my librar...
When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added mo...
278 Views
0 replies
0 likes
Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto gracias
Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto ...
Newbie
446 Views
2 replies
0 likes
