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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211094 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211094 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561643 Views

78 replies

3 likes

  • 561643 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463390 Views

575 replies

39 likes

Account
Free
  • 463390 Views
  • 575 replies
  • 39 likes

Offline Playlists are deleted after mobile phone restart

Hey everyone, some days ago I got my new Galaxy S7 and I wanted to set up my Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfully, Spotify now has the option to choose where you want to save your data...

Visitor

  Hey everyone,   some days ago I got my new Galaxy S7 and I wanted to set up my  Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfu...

khorvatur

Casual Listener

1054 Views

3 replies

1 likes

  • 1054 Views
  • 3 replies
  • 1 likes

Android beta bug report - Incorrect 'now playing' display

Version: 6.3.0.879 BETA armV7Device: Nexus 5xDevice Version: NRD90R (Android 7.0) In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the now playing at the bottom of the screen displayed the next song...

Casual Listener

Version: 6.3.0.879 BETA armV7 Device: Nexus 5x Device Version: NRD90R (Android 7.0)   In new 'Daily mix 1' playlist, clicked on 'Ghost - feat. Ian Astbury' (see attached screenshots) but the...

Joe

Community Legend

891 Views

4 replies

0 likes

  • 891 Views
  • 4 replies
  • 0 likes

email address already in use, is my own!

Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account.I no longer work at that company and dont have access to that email account.So I wanted to change my email address to my personal ...

Newbie

Hi there, here's an interesting one. I signed up years ago with my work email address, upgraded it to a Premium account. I no longer work at that company and dont have access to that email acco...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Music won't update when I add them to "all songs"?

When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added most recently are there. So I guess it's in my librar...

Newbie

When I save a song into my All Songs library, it won't show up at the top, even though the Sort By option is Recently Added. However, when I switch it to order songs by Title, the songs I've added mo...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Se me borra la musica que sincronizo

Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto gracias

Newbie

Tengo un problema cuando sincronizo la musica a mi android despues de un tiempo algo sucede y me aparec como si no la descargara por q la quiero escuchar off-line si alguien me puede ayudar con esto ...

Thegabriellez

Newbie

445 Views

2 replies

0 likes

  • 445 Views
  • 2 replies
  • 0 likes

Spotify Crashing: Daily Mix

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm using Android.

Casual Listener

My Spotify crash every time when I tried to listen my offline music. This starts to happen after the Daily Mix, if i tried listening with my Internet connection works fine. Please I need help. I'm us...

SilvioJuniorN

Casual Listener

1328 Views

2 replies

0 likes

  • 1328 Views
  • 2 replies
  • 0 likes

Linkin park

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Newbie

I don't want to listen to Linkin Park on any of mu stations is there a way to never listen to them? I'm trying to listen to metal not a boy band...

Bittencourt

Spotify Star

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Download

Where does my download save to? Can I transfer music to a flash drive?

Newbie

Where does my download save to? Can I transfer music to a flash drive?

Mattosaurus

Community Legend

878 Views

4 replies

0 likes

  • 878 Views
  • 4 replies
  • 0 likes

Playlist won't stay downloaded for more than a few months

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled and none of my songs will be downloaded anymore. T...

Regular

I have one playlist that I listen to that usually has about 800 songs in it. I enable the download option for the playlist so I can listen to it offline, but after a month or so I'll find it disabled...

641 Views

0 replies

0 likes

  • 641 Views
  • 0 replies
  • 0 likes

[Android][Connect] Power Override

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

Visitor

Why does Spotify cause my Tablet and phone to turn off within 5 minutes of the first use each day? Neither units turn off on any occassion (except low battery) untill I load and use Spotify.

545 Views

0 replies

0 likes

Android
Connect
  • 545 Views
  • 0 replies
  • 0 likes

[Android][Music] Daily mix

Daily mix is fantastic!

Newbie

Daily mix is fantastic!

375 Views

0 replies

0 likes

Android
Music
  • 375 Views
  • 0 replies
  • 0 likes

Selecting "Add to Playlist" does nothing

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to select from. It just closes the menu.I deleted my sav...

Casual Listener

I'm running the app from a premium account on a Droid Turbo 2 with Android 6.0. After updating Spotify to version 6.2.0.1028, selecting "Add to Playlist" no longer brings up a list of playlists to se...

KaaVern

Casual Listener

593 Views

3 replies

0 likes

  • 593 Views
  • 3 replies
  • 0 likes

Won't play any tracks

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hours later, even on my saved for offline albums. Any ...

Newbie

Randomly around midnight last night I was listening to some music and all the sudden it paused and I kept pressing play and it would play for half a second and pause again, it's still doing it 10 hou...

Joe

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Force closing

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Newbie

I have updated my Spotify, earlier (10/02/16). It works fine at first, but then when I went offline (turned off both Wi-Fi and data) app itself force closes. I need help.

Joe

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Configuration is not possible, only because I use another device

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellular, Equilizer. Only because I use another device. ...

Roadie

I don't understand, why I can't change configurations like Corssfading, gapless, Normalize Volume, Devide broadcast Status, Private Session, Streaming Qualitiy, Download Quality, Download using cellu...

Kalmora

Roadie

784 Views

4 replies

0 likes

  • 784 Views
  • 4 replies
  • 0 likes

Que pasa

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

Newbie

Spotify desde hace 3 no me deja escuchar m música a menos que este conectado a una red wifi, de lo contrario la abro y se cierra al instante ayudaa

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Delete all!

Hi Guys hope you can help me.How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

Visitor

Hi Guys hope you can help me. How can I delete all the songs from my Library? I can only do it one by one, is there any faster way to do it? Please help.

user-removed

Not applicable

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

After update all playlists and saved songs are gone

Hey Guys, I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not play them: The message: Song is not available was shown.And...

Newbie

Hey Guys,   I updated spotify and after that all my songs and playlists were gone. There are not showing up anymore. The strange thing was in my mixtapes there were still there, but I coud not...

AngeloTan

Music Fan

789 Views

2 replies

0 likes

  • 789 Views
  • 2 replies
  • 0 likes

Playback lag

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to choose it. The problem does not end here, the song to...

Newbie

When I press play it highlights the song like I have chosen it which is great. However after this nothing happens. The song will not start or play, regardless of how many times I press the song to ch...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes