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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115271 Views

27 replies

4 likes

  • 115271 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231688 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231688 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591236 Views

79 replies

3 likes

  • 591236 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485708 Views

580 replies

42 likes

Account
Free
  • 485708 Views
  • 580 replies
  • 42 likes

Descarga de música en el teléfono

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿Cómo puedo evitar que se guarde en mi teléfono, o es...

Newbie

La música que descargo de spotify se está guardando directamente en la música de mi teléfono (android), tengo entendido que no debería de ser así y además no quiero porque me quedaría sin espacio. ¿C...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Hi, I've a problem with the song's sequence, It doesnt change automatically the song

Hi,Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen.How can I do?I obviuosly have Premium.

Casual Listener

Hi, Everytime that I'm listening Playlists or albums and using other Apps or just Standby my phone, It doesnt change automatically the song and I've to open Spotify for it to happen. How can I do? ...

Joe

Community Legend

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

App Crashing on Android

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Regular

Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?

Joe

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Equliaser on a huawei p9

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Newbie

Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone

Joe

Community Legend

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Spotify connects to other unknown devices!

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this computer (for example) and it starts playing a total...

Casual Listener

Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this c...

Joe

Community Legend

1447 Views

4 replies

0 likes

  • 1447 Views
  • 4 replies
  • 0 likes

Can't play entire album on android phone

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same artist. This doesn't happen on my computer or tablet. I...

Visitor

When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same arti...

aodhokeady

Gig Goer

767 Views

3 replies

0 likes

  • 767 Views
  • 3 replies
  • 0 likes

Stations Question

I am using a Galaxy S7:So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip to a Korn song the "thumbs up" doesn't go away. It is ...

Visitor

I am using a Galaxy S7: So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip t...

aodhokeady

Gig Goer

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Local data

I can't play the song I added from Local Data although I've downloaded the playlist!

Newbie

I can't play the song I added from Local Data although I've downloaded the playlist!

aodhokeady

Gig Goer

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Lost all playlists and songs

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither can I follow it or download it.Already came back to m...

Casual Listener

I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither ca...

aodhokeady

Gig Goer

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Spotify stops playing after getting into background

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background. So it's not possible to hear songs and read a book, check mails etc. So far it's more or less useless to use the Andr...

Roadie

Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background.   So it's not possible to hear songs and read a book, check...

LucyLuLuu

Roadie

2710 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! Accidentally "hating" an artist in Daily Mix

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...

Casual Listener

Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...

crematedman

Community Legend

1534 Views

3 replies

2 likes

  • 1534 Views
  • 3 replies
  • 2 likes

Solved!! Local Files on Phone

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are available in Spotify's library. I can however list...

Casual Listener

So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are...

Joe

Community Legend

1934 Views

3 replies

0 likes

local files sync mobile phone
  • 1934 Views
  • 3 replies
  • 0 likes

Can't See Singles, only Albums

So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if you go to Immoralist's page, you can only see thei...

Casual Listener

So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if...

ray13eezy1

Newbie

3579 Views

3 replies

1 likes

  • 3579 Views
  • 3 replies
  • 1 likes

Spotify app starts playing music on its own. Its undetectable and cant be heard unless youre paying.

All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two months because this. Im using Samsung Galaxy J3 and ...

Casual Listener

All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two m...

solobalio777

Casual Listener

1184 Views

2 replies

1 likes

  • 1184 Views
  • 2 replies
  • 1 likes

The Spotify app is closing everytime I try to open it without internet

The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally

Casual Listener

The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally

Joe

Community Legend

647 Views

3 replies

0 likes

  • 647 Views
  • 3 replies
  • 0 likes

Transfering somgs from other players

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do I have to download them all over. I am not very tec...

Newbie

I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do ...

kbrooksc

Community Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Help please

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Newbie

I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.

Joe

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

App can't open without internet

Hey, I've been using Spotify for more than 6 months, all this time premium account. A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, it wasn't opening. The app open, and close by himself, playing no music at a...

Newbie

Hey,    I've been using Spotify for more than 6 months, all this time premium account.   A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, i...

Joe

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Can´t play music while I´m offline

Hello Everybody,I got quite a weird problem with my Spotify music that I downloaded on my phone.When I´m offline and I open my app and go to my library it closes the app instantly.But when I use cellular or wifi and chose a playlist and then turn off...

Newbie

Hello Everybody, I got quite a weird problem with my Spotify music that I downloaded on my phone. When I´m offline and I open my app and go to my library it closes the app instantly. But when ...

Joe

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes