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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377299 Views

541 replies

34 likes

Account
Free
  • 377299 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
  • 0 replies
  • 7 likes

Superuser Contribution Musics stop playing for no reason

I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs. I am a premium user and listening a list that is ...

Newbie

I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs...

Anyk17

Spotify Star

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!! Downloading without saving to library?

It seems whenever I "download" an album for offline play, it automatically adds all the songs in that album to My Library. When I reverse the download, the songs are removed from my offline library, but all the songs remain in My Library. Anyway to d...

Newbie

It seems whenever I "download" an album for offline play, it automatically adds all the songs in that album to My Library. When I reverse the download, the songs are removed from my offline library, ...

mikoskamuka

Music Fan

9288 Views

1 replies

1 likes

  • 9288 Views
  • 1 replies
  • 1 likes

Solved!! Error en Last Fm

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña.Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé las mil maneras, chekee que no haya errores de espacios...

Newbie

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña. Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé la...

adailtonsilveir

Newbie

1181 Views

1 replies

0 likes

  • 1181 Views
  • 1 replies
  • 0 likes

Solved!! Músicas travam durante reprodução e aplicativo fecha sozinho

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O aplicativo está atualizado. Grata desde já!

Newbie

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O ...

testngalog3

Casual Listener

4237 Views

2 replies

0 likes

  • 4237 Views
  • 2 replies
  • 0 likes

Solved!! [Mobile] Songs say its playing when its not

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone so why can't I play all the songs?

Casual Listener

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone ...

Daniel

Community Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Solved!! player icons without tooltips

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Casual Listener

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

Daniel

Community Legend

2058 Views

3 replies

0 likes

  • 2058 Views
  • 3 replies
  • 0 likes

Playlists suddenly not downloaded

Hi,The following happened: I am currently using Spotify on my Nexus 6P. A few days ago, I was accessing Spotify and found that all of the playlists that I had downloaded are suddenly not available offline anymore. I have to re-download them. This is ...

Casual Listener

Hi, The following happened: I am currently using Spotify on my Nexus 6P. A few days ago, I was accessing Spotify and found that all of the playlists that I had downloaded are suddenly not availabl...

garahandhito

Newbie

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Hi, in a guy from germany. The german website is not accessible, so i decided to ask here:

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to playlists and so on and so on. I already restarted my p...

Newbie

I'm using the Huawei p9 lite. And (it seems like) since the last update (where the animation for the options were added) I can't use any of them. That sucks because I can't share or add songs to play...

Daniel

Community Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Spotify automaticly stops

Hi help me please, I asked if more people have this trouble and they have it but we can't find a solution.When I close spotify or I lock my phone while the music is on it stops, sometimes after one song or two and sometimes directly. How can I fix th...

Newbie

Hi help me please, I asked if more people have this trouble and they have it but we can't find a solution. When I close spotify or I lock my phone while the music is on it stops, sometimes after one...

Daniel

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Storage option no longer available

I have recently uninstalled spotify and reinstalled it to sort some issues with the app.Now that I have reinstalled it, the option to select where downloaded music is stored no longer exists in the settings menu. In fact, there is no storage section ...

Newbie

I have recently uninstalled spotify and reinstalled it to sort some issues with the app. Now that I have reinstalled it, the option to select where downloaded music is stored no longer exists in t...

Daniel

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Solved!! App won't connect to internet and half works

My Android Spotify App keeps insisting there is no internet connection, but yet allows me to play some music. When this problem began I could not use the app at all, all that came up was an "Ooops, something went wrong. Try again" message or "You are...

Casual Listener

My Android Spotify App keeps insisting there is no internet connection, but yet allows me to play some music. When this problem began I could not use the app at all, all that came up was an "Ooops, s...

spotcomm99

Casual Listener

3028 Views

2 replies

0 likes

  • 3028 Views
  • 2 replies
  • 0 likes

Solved!! MIUI 8 - Statusbar

Hello. Fix black fonts for MIUI 8

Regular

Hello. Fix black fonts for MIUI 8

Daniel

Community Legend

20641 Views

18 replies

7 likes

  • 20641 Views
  • 18 replies
  • 7 likes

Playlist on USB

Hello and sorry about my bad english. I have some question: I have an Spotify Premium Account on my Sony Z3+ with an 128 GB SD Card. Im using it to stream the musik via bluetooth in a bluetooth dongle. Now i want to install a Nexus 7 in my car. The d...

Visitor

Hello and sorry about my bad english.    I have some question:  I have an Spotify Premium Account on my Sony Z3+ with an 128 GB SD Card. Im using it to stream the musik via bluetoot...

Daniel

Community Legend

766 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local music and wifi

hello my local files don't play through my phone but they play through my computer and you say use the same wifi but I don't use wifi for my computer i use Ethernet cable and how does it work if i have one of those?

Casual Listener

hello my local files don't play through my phone but they play through my computer and you say use the same wifi but I don't use wifi for my computer i use Ethernet cable and how does it work if i ha...

Joe

Community Legend

531 Views

4 replies

0 likes

  • 531 Views
  • 4 replies
  • 0 likes

Missing Library - New App Download

Hello - My husband downloaded the Spotify app this morning to his Motorola Droid Turbo 2 and created a new account. He cannot "Add to Library" or even view his library from the menu dropdown. We used the desktop version to create a playlist hoping it...

Newbie

Hello - My husband downloaded the Spotify app this morning to his Motorola Droid Turbo 2 and created a new account. He cannot "Add to Library" or even view his library from the menu dropdow...

Daniel

Community Legend

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Spotify isn't downloading ANY songs since I've upgraded my account to "family account"?

Well, the title said it all. But I've just upgraded my account and all my musics weren't saved anymore. And since then I'm trying to downloadin them. 24 hours already passed and the download still on 0%. I've already tried reinstall the app, restart ...

Newbie

Well, the title said it all. But I've just upgraded my account and all my musics weren't saved anymore. And since then I'm trying to downloadin them. 24 hours already passed and the download still on...

Skystarlit

Casual Listener

826 Views

2 replies

1 likes

  • 826 Views
  • 2 replies
  • 1 likes

Solved!! Mmm, this user profile failed to load.

Mmm, this is so fun error. Anyone managed how to get into friend or other profile or playlist in Android? I have no joy with this. It never opens or open and download songs forever (so I can't see songs). Someone get up and fix this junk.

Visitor

Mmm, this is so fun error.   Anyone managed how to get into friend or other profile or playlist in Android?   I have no joy with this. It never opens or open and download songs fore...

kelsey01

Newbie

7076 Views

28 replies

0 likes

Android
  • 7076 Views
  • 28 replies
  • 0 likes

Music deleted when going offline

When I open spotify, all my songs have been deleted from the device and require re-downloading. When I then redownload them, after the arrow has turned green. If I drop internet concnection after, go to offline mode on the app or simply uncheck the d...

Newbie

When I open spotify, all my songs have been deleted from the device and require re-downloading. When I then redownload them, after the arrow has turned green. If I drop internet concnection after, go...

Joe

Community Legend

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Please help!

Spotify does not list tracks when searched for

Newbie

Spotify does not list tracks when searched for

Daniel

Community Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Cant Play at Samsung tv

My cellphone is a Nexus 4 and i got a samsung smart tv, but i just cant Play my music from Spotify to my tv, what i can do?

Newbie

My cellphone is a Nexus 4 and i got a samsung smart tv, but i just cant Play my music from Spotify to my tv, what i can do?

Daniel

Community Legend

506 Views

3 replies

0 likes

  • 506 Views
  • 3 replies
  • 0 likes