Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111341 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223947 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
581221 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478490 Views
577 replies
40 likes
Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?
Spotify app on my Android keeps crashing everytime I'm in the underground. It didn't do this before, why ishould it happening now?
Community Legend
584 Views
1 replies
0 likes
Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone
Hey. Where can i find equaliser on my huawei p9? It is not where it was on my samsung phone
Community Legend
1109 Views
1 replies
0 likes
Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this computer (for example) and it starts playing a total...
Hey folks, since a couple of weeks my Spotify (on PC and iPhone) stops playing music and connects to other, unknown devices(mostly iPhones)! After it stops playing my music I click on "play on this c...
Community Legend
1442 Views
4 replies
0 likes
When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same artist. This doesn't happen on my computer or tablet. I...
When I search for an album on my mobile phone through my free Spotify account and then try to play it, it only plays one song from the album and then starts playing suggested songs from the same arti...
Gig Goer
766 Views
3 replies
0 likes
I am using a Galaxy S7:So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip to a Korn song the "thumbs up" doesn't go away. It is ...
I am using a Galaxy S7: So when I am using the rating option (thumbs up/thumbs down) between songs it does not reset for the next song. I mean If I rate a Daft Punk some as a "thumbs up" then skip t...
Gig Goer
392 Views
1 replies
0 likes
I can't play the song I added from Local Data although I've downloaded the playlist!
I can't play the song I added from Local Data although I've downloaded the playlist!
Gig Goer
463 Views
1 replies
0 likes
I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither can I follow it or download it.Already came back to m...
I traveled to another country, when I arrived I lost all my playlists, even the ones I created. The playlist exist, people who follow it can still see it, but it does not show on my songs, neither ca...
Gig Goer
923 Views
3 replies
0 likes
Is there a way I can get Spotify to store songs to the SD card.
Is there a way I can get Spotify to store songs to the SD card.
Gig Goer
1351 Views
5 replies
1 likes
Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background. So it's not possible to hear songs and read a book, check mails etc. So far it's more or less useless to use the Andr...
Since the beginning of the Spotify Android app the app stops playing song after a short time, after it is going into the background. So it's not possible to hear songs and read a book, check...
Roadie
2660 Views
7 replies
0 likes
Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very well-liked artist from appearing in the Mix. My questi...
Hello! Loving the Daily Mix feature so far! But I have a small problem. I saw the icon to "hate" a song, which I tapped on not knowing what it does, and in sort of a quick panic, I stopped a very wel...
Community Legend
1522 Views
3 replies
2 likes
So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are available in Spotify's library. I can however list...
So I recently bought an album that is not fully available on Spotify and when I go to sync the local files to my phone it recognizes the album but still only allows me to listen to the songs that are...
Community Legend
1926 Views
3 replies
0 likes
So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if you go to Immoralist's page, you can only see thei...
So, like the title says, I can't see the singles of the bands I listen to, which is annoying, because how am I supposed to listen to new singles that are released if I can't see them? For example, if...
Newbie
3577 Views
3 replies
1 likes
All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two months because this. Im using Samsung Galaxy J3 and ...
All of my data is getting wasted by spotify. Music plays in background but you can only hear it if you start to make a call or connect a bluetooth device. Ive had to pay 40 bucks extra the past two m...
Casual Listener
1183 Views
2 replies
1 likes
The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally
The Spotify app is closing everytime I try to open it without internet but when I turn wifi on, it opens normally
Community Legend
642 Views
3 replies
0 likes
I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do I have to download them all over. I am not very tec...
I am new to spotify and I have a Galaxy s6 and it came with a music player installed and I used a different music downloader , is there a way to transfer those songs from my files into spotify or do ...
Community Legend
350 Views
1 replies
0 likes
I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.
I am English who is staying in Spain for a while. How can i change my app so its in English and not Spanish? Ive got a Samsung Galaxy S5.
Community Legend
413 Views
1 replies
0 likes
Hey, I've been using Spotify for more than 6 months, all this time premium account. A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, it wasn't opening. The app open, and close by himself, playing no music at a...
Hey, I've been using Spotify for more than 6 months, all this time premium account. A week ago, I was at the street, no 3G or Wifi connection and when tried the use the app, i...
Community Legend
677 Views
1 replies
0 likes
Hello Everybody,I got quite a weird problem with my Spotify music that I downloaded on my phone.When I´m offline and I open my app and go to my library it closes the app instantly.But when I use cellular or wifi and chose a playlist and then turn off...
Hello Everybody, I got quite a weird problem with my Spotify music that I downloaded on my phone. When I´m offline and I open my app and go to my library it closes the app instantly. But when ...
Community Legend
574 Views
1 replies
0 likes
When I open Spotify in offline mode it crashes (I have Spotify premium) solution?
When I open Spotify in offline mode it crashes (I have Spotify premium) solution?
Community Legend
981 Views
1 replies
0 likes
I reordered a playlist in Windows and want it to sync to my Android app. Is there a way to force the 'reconcile' without recreating the playlist in the Spotify app?
I reordered a playlist in Windows and want it to sync to my Android app. Is there a way to force the 'reconcile' without recreating the playlist in the Spotify app?
Community Legend
637 Views
1 replies
0 likes
