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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202277 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202277 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

547026 Views

78 replies

3 likes

  • 547026 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454861 Views

571 replies

38 likes

Account
Free
  • 454861 Views
  • 571 replies
  • 38 likes

Langauge

My Spotify app is in Danish. And i speak English? I restarted the app and took out my website card. Nothing is working.

Newbie

My Spotify app is in Danish. And i speak English? I restarted the app and took out my website card. Nothing is working.

Joe

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

using data

This may have already been mentioned and I am just missing it. Does my Galaxy 6 use data when playing "offline"? I like to listen to music when I take my evening walks but I also don't want to use all my data.

Casual Listener

This may have already been mentioned and I am just missing it. Does my Galaxy 6 use data when playing "offline"? I like to listen to music when I take my evening walks but I also don't want to use al...

Sl33py

Regular

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline

Hola necesito ayuda algunas canciones NO SE ESCUCHAN Desconectado

Casual Listener

Hola necesito ayuda algunas canciones NO SE ESCUCHAN Desconectado

Anyk17

Spotify Star

1094 Views

4 replies

0 likes

  • 1094 Views
  • 4 replies
  • 0 likes

Spotify Crashes on Android Without Internet Connection

As of yesterday I can no longer run the current spotify app on my Samsung Grand Prime when it's not connected to WiFi or Data. Eventhough I have downloaded playlists, I can't access them offline. Even setting my app in OFFLINE MODE, regardless of an ...

Newbie

As of yesterday I can no longer run the current spotify app on my Samsung Grand Prime when it's not connected to WiFi or Data. Eventhough I have downloaded playlists, I can't access them offline. Eve...

Joe

Community Legend

2069 Views

3 replies

1 likes

  • 2069 Views
  • 3 replies
  • 1 likes

Solved!! HUAWEI P8 lite + Android 6.0 + Spotify 6.2.0.1028 armV7 + Bluetooth car system = audio drop outs

Hello, After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. I reinstalled the application and ofc restarting the phone doesn't...

Casual Listener

Hello,   After my HUAWEI got updated to Android 6, the audio drops out each few seconds when connected to the car bluetooth system. It happens either with streaming or downloaded music. &nbsp...

danigutierrez

Casual Listener

4604 Views

2 replies

0 likes

  • 4604 Views
  • 2 replies
  • 0 likes

Albums saved to library not loading

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging out and in/reinstalling app helps temporary then it...

Regular

I'm having this issue on my Galaxy S7 Edge (Android 6.0.1). When I tap an album from saved albums it just doesn't load - infinite loading animation - everything else works ok. Clearing cache/logging ...

daniel165

Regular

1526 Views

5 replies

1 likes

  • 1526 Views
  • 5 replies
  • 1 likes

Login with Facebook

Hey, I have a problem when I try to create a new account with facebook. It appears a message as I would be on holiday and I finished my 14 days of Spotify. But I am not on holiday!!!

Visitor

Hey, I have a problem when I try to create a new account with facebook. It appears a message as I would be on holiday and I finished my 14 days of Spotify. But I am not on holiday!!!

user-removed

Not applicable

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

Superuser Contribution Explain yourself, I'm pissed!

All the music that was supposedly downloading was not on my phone, yet I was having to delete the simplest things on my phone, like Google play, just to log into chrome. So I purchased an SD card but you guys wasted my time, effort, and money. Lying ...

Casual Listener

All the music that was supposedly downloading was not on my phone, yet I was having to delete the simplest things on my phone, like Google play, just to log into chrome. So I purchased an SD card but...

Jason

Spotify Legend

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

Solved!! Sorry, something went wrong - Android

Hello, I have a Droid Razr. Spotify has worked great on it for two years. Last night, Spotify updated itself...and now I can't select Artists. I can SEARCH for Artists and get results...but when I touch an Artist, I get "Sorry, something went wrong. ...

Regular

Hello,   I have a Droid Razr.  Spotify has worked great on it for two years.  Last night, Spotify updated itself...and now I can't select Artists.  I can SEARCH for Artists an...

user-removed

Not applicable

18522 Views

22 replies

0 likes

  • 18522 Views
  • 22 replies
  • 0 likes

Premium doesn't work offline

Spotify Premium flatly doesn't work offline. If you open the app when offline, sometimes it just says you're offline, and shows nothing. If you have a playlist playing and your cell network goes flaky, it'll simply fail to play further songs. It'll h...

Casual Listener

Spotify Premium flatly doesn't work offline.  If you open the app when offline, sometimes it just says you're offline, and shows nothing.  If you have a playlist playing and your cell netwo...

bluefoxicy

Casual Listener

5090 Views

2 replies

1 likes

  • 5090 Views
  • 2 replies
  • 1 likes

Saving on sd card

After a recent update, I can't find the option to store all music on my sd card. Anyone having similar troubles?

Newbie

After a recent update, I can't find the option to store all music on my sd card. Anyone having similar troubles?

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Put local files in a playlist AND listen on mobile device

Dear community, There are some tracks which spotify doesn't have. So I downloaded them, and fortunately, I can add them in my spotify playlist. The problem is that I can't syncronise those local files on my mobile device.. it's a pity.. Does this fea...

Casual Listener

Dear community,   There are some tracks which spotify doesn't have. So I downloaded them, and fortunately, I can add them in my spotify playlist. The problem is that I can't syncronise those l...

Joe

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Bug in Facebook connection

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Casual Listener

I try to connect my Spotify account to Facebook and it say I was connected and to enter my user and password; but when I tried it say I wasn't connected to Facebook.

Chiarav25

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Solved!! trouble moving to Sd card using android lollipop .

Tried numerous ways. no luck w any... Can someone please help

Casual Listener

Tried numerous ways. no luck w any... Can someone please help

Joe

Community Legend

2294 Views

7 replies

0 likes

  • 2294 Views
  • 7 replies
  • 0 likes

BLUETOOTH HEADPHONES TROUBLESHOOT.

Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. When a call comes in Spotify won't stop playing and I...

Casual Listener

Recently I got myself a pair of Bluetooth headphones to pair with Spotify on my android device. However the play/pause button does not seem to register on Spotify. Neither does the skip functions. Wh...

Joe

Community Legend

1481 Views

5 replies

0 likes

  • 1481 Views
  • 5 replies
  • 0 likes

Solved!! Sptify se cierra en offline

Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun.Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo de escuchado reciente mente no se cierra.¿Como puedo s...

Casual Listener

Tengo la ultima version estable de Sptify 6.2.0.1028 y soy premiun. Spotify se cierra solo si estoy offline en la parte de TU BIBLIOTECA, si me meto rapido a las canciones antes de que se carge lo d...

lau7735

Newbie

2184 Views

7 replies

2 likes

  • 2184 Views
  • 7 replies
  • 2 likes

Listen to all tracks of artists without remixes

Is it possible to just listen to all tracks of an artists without all those **bleep**ty related remixes?

Newbie

Is it possible to just listen to all tracks of an artists without all those **bleep**ty related remixes?

Joe

Community Legend

729 Views

1 replies

1 likes

  • 729 Views
  • 1 replies
  • 1 likes

Spotify should release Android AudioFocus when playback stopped

Hi,I am a developper working on AndroidTV, I noticed an incorrect Spotify behavior when playing Spotify in background, controlled by SpotifyConnect I installed latest Spotify on my iPhoneI installed latest Spotify on my BboxMiami ( AndroidTV )I login...

Casual Listener

Hi, I am a developper working on AndroidTV, I noticed an incorrect Spotify behavior when playing Spotify in background, controlled by SpotifyConnect   I installed latest Spotify on my iPhone ...

quentinthib

Casual Listener

2002 Views

1 replies

1 likes

  • 2002 Views
  • 1 replies
  • 1 likes

Offline Playlists are deleted after mobile phone restart

Hey everyone, some days ago I got my new Galaxy S7 and I wanted to set up my Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfully, Spotify now has the option to choose where you want to save your data...

Visitor

  Hey everyone,   some days ago I got my new Galaxy S7 and I wanted to set up my  Spotify app. I use an SD card, which I would like Spotify to save the offline playlists on. Thankfu...

khorvatur

Casual Listener

1029 Views

3 replies

1 likes

  • 1029 Views
  • 3 replies
  • 1 likes