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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376333 Views

541 replies

34 likes

Account
Free
  • 376333 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7565 Views

0 replies

7 likes

  • 7565 Views
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  • 7 likes

Solved!! Deleted downloads and space problems

Hello,I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it.First of all, it deletes songs that should stay at least 30 days in just a couple of days, so I always have to download them again at least onc...

Casual Listener

Hello, I'm using a Spotify premium account on my oneplus one device and I've got a couple of issues with it. First of all, it deletes songs that should stay at least 30 days in just a couple of d...

je_m

Casual Listener

1356 Views

2 replies

0 likes

  • 1356 Views
  • 2 replies
  • 0 likes

Stop phone and pc to sync

Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this?

Newbie

Hello! When I listen to Spotify on my computer the song shows on my phone. How do I stop this? 🙂

Daniel

Community Legend

3234 Views

1 replies

1 likes

  • 3234 Views
  • 1 replies
  • 1 likes

Solved!! Does Daily Mix use downloaded songs?

Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?

Music Fan

Do the Daily Mix playlists use offline songs when they're available, or do they stream all songs by default, regardless of offline availability?

Daniel

Community Legend

3858 Views

1 replies

0 likes

Offline download
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Solved!! Queing Songs Not Working Since Nougat Update

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Regular

Can't queue songs lately since I updated my phone to Nougat 7.0. Using a Cherry Mobile Android One G1.

Daniel

Community Legend

1390 Views

3 replies

0 likes

  • 1390 Views
  • 3 replies
  • 0 likes

Daily Mix mistakenly marked songs

Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Thanks.

Newbie

Hi. In my Daily Mix mistakenly I pointed to a song by an artist like if I did not like but I really love the songs by that artist. How do I get songs by that artist reappearing in my Daily Mixes? Tha...

Daniel

Community Legend

663 Views

1 replies

1 likes

  • 663 Views
  • 1 replies
  • 1 likes

Solved!! Spotify closes when offline

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my phone is Galaxy S4

Casual Listener

I have premium and it had no issues, until last update. Im not sure if it is a bug or not but when I try to open spotify it opens freezes and closes. No issue when im on mobile data or wifi. And my p...

Reax

Regular

1426 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

[Android][Connect] Huge problem

Koskoca albüm radyosu içinde veya herhangi bir çalma listesinde sadece 2-3 sarki dinleyebiliyorum. Sarkilar arasi gecis yapmıyor. Surekli takiliyor sarkilar. Programin ara yuzund sıkıntı yok bana verilen hizmette sıkıntı var. Ya da genel spotify icin...

Newbie

Koskoca albüm radyosu içinde veya herhangi bir çalma listesinde sadece 2-3 sarki dinleyebiliyorum. Sarkilar arasi gecis yapmıyor. Surekli takiliyor sarkilar. Programin ara yuzund sıkıntı yok bana ver...

Daniel

Community Legend

678 Views

1 replies

0 likes

Android
Connect
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  • 1 replies
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New update?

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting really frustrated.

Newbie

Idk what's going on but all of the sudden I can't share on my Facebook and I have disconnected the account to my Facebook and tried multiple times please help me figure out what to do I'm getting rea...

Daniel

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Huawei y 6 pro lock screen dont open

I cant open my spotify on locked screen... tried every setup but it dont show up? Solutions? Is the problem with the app becose i tried every setup on the phone.

Newbie

I cant open my spotify on locked screen... tried every setup but it dont show up? Solutions? Is the problem with the app becose i tried every setup on the phone.

Daniel

Community Legend

925 Views

1 replies

1 likes

  • 925 Views
  • 1 replies
  • 1 likes

Mobile Phone and Desktop App - How to disconnect?

Hi there, I have been searching the board for this but did not find anything related. My apologies if I overlooked it ... Is there a way to stop my phone app (on Samsung S7) to be synchronized with my desktop app (both Windows and Mac)? An example: I...

Casual Listener

Hi there,   I have been searching the board for this but did not find anything related. My apologies if I overlooked it ...   Is there a way to stop my phone app (on Samsung S7) to be s...

Daniel

Community Legend

2531 Views

1 replies

2 likes

  • 2531 Views
  • 1 replies
  • 2 likes

Wrong playlist order, very!! annoying!

Hi Spotify,when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track.Example: i start a playlist at track 6. Instead of playing track 7 after track 6 it starts playing the list from track 1 ...

Newbie

Hi Spotify, when playing a playlist (android 6, oneplus3) from the e.g. middle, it starts from the beginning after the next track. Example: i start a playlist at track 6. Instead of playing tra...

Daniel

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files not synching with my phone

Hello, for some days my phone deleted all my downloaded playlists, which are local files on my pc. So i wanted to download the again and now i am not able to do this. He only says the song is not available, and he is not downloading anything. Only th...

Casual Listener

Hello,   for some days my phone deleted all my downloaded playlists, which are local files on my pc. So i wanted to download the again and now i am not able to do this. He only says the song i...

Xenomorph-Alpha

Casual Listener

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Offline music syncing possible?

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works fine. I only have 3GB of data per month and do not w...

Casual Listener

I have a Moto X Play with a damaged motherboard that cannot connect to Wi-Fi. This is the only perceivable issue with it as it can still connect to data just fine and everything else about it works f...

Daniel

Community Legend

835 Views

5 replies

0 likes

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  • 5 replies
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My songs just keeps loading!!

When i try to see my "Song" it just keeps loading and doesnt load my songs!My playlists works fine but "Songs" isnt working

Casual Listener

When i try to see my "Song" it just keeps loading and doesnt load my songs! My playlists works fine but "Songs" isnt working

Daniel

Community Legend

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Music stops playing when skipping songs

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately starts playing again. I have tried turning off/on ...

Newbie

Alright so for whatever reason, Spotify has started this weird issue where if I go from my tablets lock screen to skip a song, it stops playing. However, when I unlock my device the music immediately...

Daniel

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Offline playlists being removed from my Android phone

Ok so every time I turn my Android phone off or the battery dies I lose all of my offline playlists that I've downloaded. Very frustrating.I've try uninstalling the ap removing everything to do with Spotify from my phone and SDcard, reinstalling the ...

Casual Listener

Ok so every time I turn my Android phone off or the battery dies I lose all of my offline playlists that I've downloaded. Very frustrating. I've try uninstalling the ap removing everything to do wit...

Daniel

Community Legend

593 Views

5 replies

0 likes

  • 593 Views
  • 5 replies
  • 0 likes

Superuser Contribution Doesnt give me option to create playlist (galaxy s7)

Just downloaded Spotify and was running the free version and could not create playlists so I downloaded the premium version and same problem!

Regular

Just downloaded Spotify and was running the free version and could not create playlists so I downloaded the premium version and same problem!

Melody

Spotify

1674 Views

18 replies

0 likes

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  • 18 replies
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Why cant a stream??

I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i never used to have this issue but its been like this f...

Newbie

I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i nev...

Daniel

Community Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Can't add songs to playlists

Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common problem?

Casual Listener

Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common ...

Topdollardj

Casual Listener

2229 Views

4 replies

0 likes

  • 2229 Views
  • 4 replies
  • 0 likes