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Can't Login

I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save to my sd card which has 25 GB memory left so I deleted Spotify and reinstalled but now I can't login due to user name. I only just paid for premium yesterday so I don't want to have to create a new account an lose my premium I paid please
1 Reply

Hi @KingCurtis


Since you've forgotten your username, and you don't have access to the email registered on your account, then I'd suggest you to contact Spotify directly through their Contact form, so they can check your account from their end, and to provide you your username.


In case you've also forgotten your password, you can also request them to update your email address on their end, so you can reset your password without any problem.


You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.


I'm sure they'll be happy to assist you there. Have an awesome day 🙂


P.S. I'm not a Spotify employee


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