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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852092 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852092 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17665 Views
  • 3 replies
  • 0 likes
  • 17665 Views
  • 3 replies
  • 0 likes

Can't Play Songs Over Cellular Network

Having an issue where songs will play for the first 10 seconds or so then will cancel.Going into notification suggests that the phone has no internet connection but have no connection issues with other apps.Phone will play songs over wifi network but...

  • Regular
  • Having an issue where songs will play for the first 10 seconds or so then will cancel. Going into notification suggests that the phone has no internet connection but have no connection issues with o...
  • Nyaification
  • Regular
  • 604 Views
  • 8 replies
  • 0 likes
  • 604 Views
  • 8 replies
  • 0 likes

Solved!! downloading local files

I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list. Music is important in my life, so I have listen to...

  • Visitor
  • I try once again to find help for my android cellphone (samsung s3, yes I know, it is old). I have a playlilst with many different song included spotifysongs and local files I have added to the list....
  • charlzy999
  • Newbie
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

I made a horrible mistake

I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?

  • Newbie
  • I made a mistake of deleting my "liked from radio playlist" off my playlist. I was wondering is there a way to get it back?
  • Daniel
  • Community Legend
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

Help me.

I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back into spotify on my new phone and my whole playlist is...

  • Newbie
  • I had a account with my Facebook on my old phone. I got the premium account. The first 30 days free until May15th. I switched my phone to a new phone. Sd card and everything. Now I try to log back in...
  • Daniel
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Duda: Spotify me permite escuchar canciones sin necesidad de tener internet

Hola!Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una función premium?Tengo Spotify Free y algunas veces he e...

  • Music Fan
  • Hola! Resulta que Spotify en mi móvil Android me deja escuchar música sin internet, solamente activando una opción dentro de mi playlist que se llama Avaliable Offline. ¿Eso no debería de ser una ...
  • Daniel
  • Community Legend
  • 722 Views
  • 7 replies
  • 0 likes
  • 722 Views
  • 7 replies
  • 0 likes

Solved!! INSUFFICIENT STORAGE

I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm starting to get frustrated because I have to be so...

  • Regular
  • I uninstalled Spotify thinking it would clear all my downloaded playlists so that I could have more space on my phone. Now it won't install!! I've been trying to find a solution for two hours and I'm...
  • osornios
  • Spotify Star
  • 6387 Views
  • 12 replies
  • 0 likes
  • 6387 Views
  • 12 replies
  • 0 likes

Albums won't play in order

Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber. I am *not* clicking the green shuffle button. I click the "play" icon next to the first song next to in the album and the song co...

  • Newbie
  • Whenever I play an album, whether in the Android app or the web player it shuffles the album. I am a premium subscriber.  I am *not* clicking the green shuffle button.  I click the "play" i...
  • Daniel
  • Community Legend
  • 486 Views
  • 2 replies
  • 0 likes
  • 486 Views
  • 2 replies
  • 0 likes

Premium

I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade

  • Newbie
  • I have upgraded to premium but now my Spotify app isn't working at all, I just keep getting a message telling me to upgrade
  • osornios
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

28 April 2016 update made client redownload offline songs

More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to. Last night, Spotify updated itself. This morning when I fired it up before hopping in the car for my commute, I was greeted with a progress bar: "0 o...

  • Regular
  • More of a heads up and a gripe than a support issue, but this was incredibly annoying to wake up to.   Last night, Spotify updated itself.  This morning when I fired it up before hopping ...
  • monstertrucker
  • Regular
  • 410 Views
  • 2 replies
  • 0 likes
  • offline
    Update
  • 410 Views
  • 2 replies
  • 0 likes

App crash

My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.

  • Newbie
  • My app crashes and I can't open it. I reinstalled but it still won't work. I log in with my facebook acc.
  • Daniel
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Cannot play this song error.

Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as i have used aux and bluetooth and it only happens ...

  • Newbie
  • Lately I have been playing in shuffle and a lot of my songs prompt a "cannot play song" message. As well as volume dip. I can hear the sound level fading drastically during play. Its not my device as...
  • Daniel
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Samsung s5 problem

Dear people please help me with this.I use spotify premium and love it not much bad to say about it.But when I play a song and lock my screen you get the usual symbols for 'next song' and 'previous song' right ? Well I don't know how but I seems km t...

  • Casual Listener
  • Dear people please help me with this. I use spotify premium and love it not much bad to say about it. But when I play a song and lock my screen you get the usual symbols for 'next song' and 'pr...
  • Daniel
  • Community Legend
  • 216 Views
  • 3 replies
  • 0 likes
  • 216 Views
  • 3 replies
  • 0 likes

Shuffle Play with Spotify Connect

I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the Spotify Desktop app minimized as it does not have a plea...

  • Music Fan
  • I've had a problem with my shuffle playlists for a while. I'll usually have music playing from my laptop during work, using my phone to control it using spotify connect since I like to keep the ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! certain downloaded songs won't play

I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they both stream fine, either before I download the music o...

  • Music Fan
  • I'm running into a really weird and very annoying issue in which all of the songs on two albums will not play on my Samsung Galaxy S5, but only after they have been downloaded to the device (they bot...
  • queequeg99
  • Music Fan
  • 11085 Views
  • 5 replies
  • 1 likes
  • 11085 Views
  • 5 replies
  • 1 likes

Can t finish downloading all my songs

Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?

  • Newbie
  • Every time i open spotify the app starts downloading music i had already download... And i cant listen them i have to wait until spotify download them all... How can i do? And what is happening?
  • Daniel
  • Community Legend
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Solved!! Followed playlist and download

Hi everybody,I want to follow a playlist and store it offline.My question is, if the playlist change some tracks, will the downloads change at the same time?And will the old tracks (erased at the playlist) also erased at my device?Thanks a lot for yo...

  • Casual Listener
  • Hi everybody, I want to follow a playlist and store it offline. My question is, if the playlist change some tracks, will the downloads change at the same time? And will the old tracks (erased at t...
  • schwiemo
  • Casual Listener
  • 1247 Views
  • 2 replies
  • 0 likes
  • 1247 Views
  • 2 replies
  • 0 likes

Solved!! Two Spotify Apps?

When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the same developer, "Spotify Ltd." Which one of these s...

  • Visitor
  • When I search for "spotify" on the Google Play app store, I get two main results that seem to be identical. One is called "Sotify," and the other is called "Spotify Music." They are listed under the ...
  • 21boyspanicking
  • Newbie
  • 11219 Views
  • 5 replies
  • 0 likes
  • 11219 Views
  • 5 replies
  • 0 likes

How to shuffle artist tracks?

When I open an artist and press the "shuffle" button Spotify strongly favours the newest albums and omits albums from 1970/1980 entirely. How can I really listen to an artist in shuffle mode? Thanks for help

  • Gig Goer
  • When I open an artist and press the "shuffle" button Spotify strongly favours the newest albums and omits albums from 1970/1980 entirely.  How can I really listen to an artist in shuffle mode? ...
  • 167 Views
  • 0 replies
  • 1 likes
  • 167 Views
  • 0 replies
  • 1 likes

Solved!! Playlist filter not (always) showing

After updating to Spotify 5.0.0.956 on my Android device, the playlist filtering option (on top of the list of playlists) is not showing reliably anymore. Most of the times I cannot scroll beyond the topmost playlist and access the filter, but someti...

  • Regular
  • After updating to Spotify 5.0.0.956 on my Android device, the playlist filtering option (on top of the list of playlists) is not showing reliably anymore. Most of the times I cannot scroll beyond the...
  • dijara
  • Regular
  • 6035 Views
  • 11 replies
  • 0 likes
  • 6035 Views
  • 11 replies
  • 0 likes