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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397307 Views

547 replies

35 likes

Account
Free
  • 397307 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8496 Views

0 replies

7 likes

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Samsung S7, Spotify & BT

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years)After a period of time the UI on both the phone & the car syste...

Newbie

I recently changed from a Samsung A5 to a Samsung S7 and am now having issues when I listen to Spotify over BT in my Toyota Yaris (that I did succesfully with the A5 for the last 2 years) After a pe...

283 Views

0 replies

0 likes

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Can not use Next, Previous and Save from lockscreen

Hello, I have a Moto X Style on Android 6.0. The lockscreen controls does not work except for the play and pause button. I have tried following this guide: https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/91...

Casual Listener

Hello,   I have a Moto X Style on Android 6.0.  The lockscreen controls does not work except for the play and pause button.  I have tried following this guide: https://communi...

le_loup_

Casual Listener

530 Views

2 replies

0 likes

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Album not avaliable

I have been experiencing a very frustrating issue lately.I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify.Later on I discovered that people from the same region as me were able to i...

Newbie

I have been experiencing a very frustrating issue lately. I have been trying to find SHINee's new album (a kpop group) and for a while it seemed to not be available on Spotify. Later on I discovere...

marlonsphere

Roadie

396 Views

1 replies

0 likes

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  • 1 replies
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Spotify acting up on Android

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime I want to change the song. What is going on with t...

Regular

First, the app would always crash whenever I'd be in the underground. Now, the toggle for the the notification panel has disappeared. Which means i have to unlock my phone and go on the app everytime...

marlonsphere

Roadie

1410 Views

5 replies

1 likes

  • 1410 Views
  • 5 replies
  • 1 likes

No me deja cambiar el almacenamiento a mi tarjeta de memoria SD

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi equipo y ahora no me deja cambiarla devuelta a la me...

Newbie

Hola a todos, mi problema es que cuando recien instale mi Spotify cambie el almacenamiento a la tarjeta de memoria SD repentinamente note que el almacenamiento lo tenía de vuelta a la memoria de mi e...

2814 Views

0 replies

15 likes

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Moto G4 64GB SD Card FAT32 Storage Area Not Found

Hey everyone,I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years.This one's got me stumped.I have a Moto G4 and had purchased a 64GB SD Card (SanDisk Ultra Class I) for it when I got it, prima...

Visitor

Hey everyone, I'm new to android, and in particular the Spotify app for android having used it for iOS for the past 4 years. This one's got me stumped. I have a Moto G4 and had purchased a 6...

user-removed

Not applicable

1354 Views

6 replies

0 likes

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App doesn't show up on mobile when music is playing

Hi,Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to be able to skip or find out what song it's playing. H...

Casual Listener

Hi, Spotify app used to show on my Android when music is played, allowing me to skip songs without unlocking my phone, but now it doesn't do that anymore. I have to key in my password every time to ...

tamwinny

Casual Listener

489 Views

2 replies

1 likes

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Solved!! Permanent notification no appearing

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switched to on. My android setting is set to "priority."...

Casual Listener

Since yesterday the notification that tells you spotify is open (the notification bar controller) will not appear. I have reinstalled and the options in my android and spotify settings are both switc...

Mhowland1022

Casual Listener

632 Views

1 replies

1 likes

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Buggy v6.3.0.arm v7

On this versionMusic doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time!Music doesnt stop anymore after losing bluetooth or headset connection, instead it switches to speaker while continueing to play.Th...

Newbie

On this version Music doesnt stop anymore during a phonecall. Im hearing both the caller and the music at the same time! Music doesnt stop anymore after losing bluetooth or headset connection, inst...

Joe

Community Legend

435 Views

1 replies

1 likes

  • 435 Views
  • 1 replies
  • 1 likes

Spotify Offline

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken das dauert aber ewig und wenn ich jetzt nicht zuhaus...

Newbie

Immer wenn ich die Songs herunterlade (ca. 1.350 Songs) und wenn es dann fertig ist und ich dann die Taskleiste lösche sind alle Songs wieder gelöscht und muss dann wieder auf herunterladen drücken d...

256 Views

0 replies

0 likes

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Sond Mute After a Call

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Casual Listener

After last update of Spotify, my app stop (like Mute) the music sound After a call and just back to work when i restart the os.

Joe

Community Legend

824 Views

5 replies

0 likes

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Solved!! What genre is that?

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and electronic. But I don't know exactly what genre it fits into. Is t...

Music Fan

I like finding new music on Spotify. Sometimes I'll find a song in a style I've never come across before. I found something today that that sounds like a cross between indie, funk and elect...

user-removed

Not applicable

1565 Views

3 replies

0 likes

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Unloading songs

I have a question....I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this??I can't seem to figure out how to unload a song?

Newbie

I have a question.... I have reached my limit of songs im allowed to download. I want to change which songs i download and change some playlist. How can i do this?? I can't seem to figure out how t...

Joe

Community Legend

1160 Views

1 replies

0 likes

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sd Storage problem

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y560, Android 5.1.1 , I'm a premium user, so I use o...

Regular

Hello, My name is Arturo, I'm from Mexico, sorry about my english tough, well, here is the thing, I got a new celphone, I bought it like 2 months ago after my xperia crashed down, well, is a Huawei Y...

arturock1

Regular

1073 Views

9 replies

0 likes

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Solved!! Offline Tablet USE inquiry.

Contemplating on becoming a subscriber..Just a few question prior to taking the plunge.I own a few devices, maybe more then some or average then a user.Smart Phone Galaxy S4 *Fully updated* for my region.Tablet samsung SM-210R *Fully updated* for my ...

Casual Listener

Contemplating on becoming a subscriber.. Just a few question prior to taking the plunge. I own a few devices, maybe more then some or average then a user. Smart Phone Galaxy S4 *Fully up...

aladinassis

Newbie

792 Views

5 replies

0 likes

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Problem song - crashes Android app, plays fine on Desktop/Sonos

Hi, I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is. https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 This song - just randomly stops playing, and Spotify just hangs. I've...

Casual Listener

Hi,  I have one song which crashes the app on my Galaxy S7, runing Android 6.0.1 and whatever the latest version of Spotify is.  https://open.spotify.com/track/1a4QUyVcsbGDvbEXZaRNC1 ...

Beefweasel

Casual Listener

413 Views

2 replies

0 likes

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Downloaded songs on Android

Hi there, Sorry if this has already been answered but I can't seem to find an answer. Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but do I have to download them again or are there some data files/ca...

Casual Listener

Hi there,  Sorry if this has already been answered but I can't seem to find an answer.  Recently upgraded my phone from an S3 to S7. On my new phone all my songs and playlists appear, but d...

Joe

Community Legend

1060 Views

3 replies

0 likes

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Download only partially completed but inncorrectly displayed as completed

Hi,my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" status immediately shows.When I try to listen to that ...

Newbie

Hi, my Android Spotify app (version 6.3.0.882 armV7) has a really annoying behavior for some days: when I download a podcast episode there's no progress spinner feedback but the green "downloaded" s...

235 Views

0 replies

0 likes

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Daily mix missing

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...

Newbie

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...

marlonsphere

Roadie

887 Views

1 replies

1 likes

  • 887 Views
  • 1 replies
  • 1 likes