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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850485 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850485 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16865 Views
  • 3 replies
  • 0 likes
  • 16865 Views
  • 3 replies
  • 0 likes

Playlists not playing the whole list

I'm a premium subscriber. Lately I've noticed that some of my playlists aren't playing all of the songs, especially when on shuffle. Recently a lot of my usage has been on the ps4 but I control it from my phone. I have to start playing on ps4 then hi...

  • Newbie
  • I'm a premium subscriber. Lately I've noticed that some of my playlists aren't playing all of the songs, especially when on shuffle. Recently a lot of my usage has been on the ps4 but I control it fr...
  • martinbanks
  • Casual Listener
  • 1084 Views
  • 2 replies
  • 2 likes
  • 1084 Views
  • 2 replies
  • 2 likes

Trouble playing songs via USB from phone to panasonic receiver

Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though.Didnt have the issue with my iPhone, anyone else have the same problem?Thank...

  • Casual Listener
  • Have recently changed to android from iOS and am unable to play my music via usb connection from my phone to my receiver, AUX also doesn't work.. works fine in my car though. Didnt have the issue wi...
  • Daniel
  • Community Legend
  • 2109 Views
  • 5 replies
  • 0 likes
  • 2109 Views
  • 5 replies
  • 0 likes

Spotify keeps logging me out and deleting all my downloaded songs when my iPhone dies

ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help

  • Casual Listener
  • ever since I downloaded the new version of Spotify (5.5.0) off the App Store, every time my phone dies all my songs get deleted and I get logged out. Help
  • Daniel
  • Community Legend
  • 3394 Views
  • 1 replies
  • 1 likes
  • 3394 Views
  • 1 replies
  • 1 likes

Spotify downloading incomplete files?

Every time I sync my playlists, there 's always a few songs that either have gaps of silence or just are completely silent. I checked the volume, made sure my headphones were plugged in right, and the system sounds still play when a track is silently...

  • Visitor
  • Every time I sync my playlists, there 's always a few songs that either have gaps of silence or  just are completely silent. I checked the volume, made sure my headphones were plugged in right, ...
  • Daniel
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't stay running when idle

On my Galaxy S4, Spotify doesn't resume playing music from my playlist (set to random playback) after it has been left idle for a while. Basically, the application is removed from the active memory and I have to re-launch the app, re-select the playl...

  • Regular
  • On my Galaxy S4, Spotify doesn't resume playing music from my playlist (set to random playback) after it has been left idle for a while. Basically, the application is removed from the active memory a...
  • jsb04070
  • Newbie
  • 6636 Views
  • 8 replies
  • 3 likes
  • 6636 Views
  • 8 replies
  • 3 likes

Pacote Premium

Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso?Obs: Me respondam o mais rápido possível. Por favor.

  • Casual Listener
  • Meu pacote Premium expirou a 2 Meses atrás e continuam me cobrando R$14,90 por mês. Eu queria saber por que? E como eu cancelo isso? Obs: Me respondam o mais rápido possível. Por favor.
  • sracollins
  • Casual Listener
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Offline Playlist/Albums not avaiable

Hey, within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the songs are not avaiable offline. Even though the green download...

  • Newbie
  • Hey,   within the last weeks in realized a huge problem. As soon as I leave my house and my Wifi discconects and I start spotify to listen to my offline music while driving car, it says the so...
  • osornios
  • Spotify Star
  • 181 Views
  • 2 replies
  • 0 likes
  • 181 Views
  • 2 replies
  • 0 likes

Delete playlists

I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all it says is hide, but when I log back on the songs ar...

  • Casual Listener
  • I use Spotify on my Galaxy S6. How do I permanently remove songs/albums that I have listened to? I did the cache clear and that didn't work. I pressed and held the song and the pop up shows and all i...
  • Daniel
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

How do I make NO shuffle the default

OK, I know I can turn off shuffle by clicking the 2 arrows. But the problem is I select an album and the only way to start playing it is to click "shuffle play" . Then it drops you into the album and starts you off randomly. Sure, you can click the a...

  • Regular
  • OK, I know I can turn off  shuffle by clicking the 2 arrows.   But the problem is I select an album and the only way to start playing it is to click "shuffle play" .  Then it drops you...
  • Daniel
  • Community Legend
  • 8096 Views
  • 5 replies
  • 13 likes
  • 8096 Views
  • 5 replies
  • 13 likes

Followers will not appear some titles

Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

  • Casual Listener
  • Hi, , my friend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me ever...
  • Daniel
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Followers will not appear some titles

Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me everything is displayed perfectly on phone .

  • Casual Listener
  • Hi, , my boyfriend has my playlist abonniert.Aber he does not see the title I " Daren loakele " have added via . So me nei be the display. also have all drawn on the PC in my playlist . and with me e...
  • Daniel
  • Community Legend
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Android 5.0 stops music when i go to home screen

i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 secondsi tried with power saving off and it turned off after 10 ...

  • Newbie
  • i have a premium account and i like music from spotify but i have now samsung galaxy s4 running android 5.0.1 and when i go to another app or to home screen it turns off the app after 2 seconds i tr...
  • Daniel
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Solved!! Mysic keeps stoping...

So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?

  • Casual Listener
  • So after i listen to a song in a playlist the music pauses and wont continue untill i reopens spotify, any clues to what the problem is?
  • rockalexw
  • Newbie
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Wont skip to the next track

Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and i just paid for premium and yes i've tried to reins...

  • Newbie
  • Hi i've had this issue since the latest update. And the thing is that when i start spotify it wont continue on the next track when the previous one is over. This is on a "samsung galaxy s6 edge" and ...
  • Daniel
  • Community Legend
  • 171 Views
  • 2 replies
  • 0 likes
  • 171 Views
  • 2 replies
  • 0 likes

music stops randomly

Music stops randomly on my doogee f5, does not matter if i use other wifi...

  • Newbie
  • Music stops randomly on my doogee f5, does not matter if i use other wifi...
  • Daniel
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Updated Samsung Galaxy 6 - WONT PLAY NEXT SONG AUTOMATICALLY

Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...

  • Newbie
  • Did a software update on samsung galaxy 6 and now Spotify wont automatically play the next song only on my phone, tried clean re-install...
  • Daniel
  • Community Legend
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

Play local mp3-files in android app

Hi Is there some way I can import/play the mp3-files I have on my phone in the Spotify app? I looked around and the only solution I could find was to make a playlist on my computer and import that.But!Using a computer to create a playlist of my mp3-f...

  • Newbie
  • Hi    Is there some way I can import/play the mp3-files I have on my phone in the Spotify app?    I looked around and the only solution I could find was to make a playlist on ...
  • Daniel
  • Community Legend
  • 774 Views
  • 1 replies
  • 0 likes
  • 774 Views
  • 1 replies
  • 0 likes

Not enough memory?

Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I do not have enough memory to download any more songs...

  • Visitor
  • Hey I have an android phone and I've had Spotify for more than 5 years and had the same problem over and over, as soon as I slide the offline button it starts the download again, now it is saying I d...
  • Daniel
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Sporitfy memory full
  • 376 Views
  • 1 replies
  • 0 likes

My songs won't load?

I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?

  • Newbie
  • I have just purchased the Samsung s6 and every time I click on "songs" it won't load any but I can play music through "recent artists" why is this?
  • Daniel
  • Community Legend
  • 1692 Views
  • 1 replies
  • 0 likes
  • 1692 Views
  • 1 replies
  • 0 likes

Songs refusing to download onto Android device from Local

I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it. I can see it in the list it just wont download. I can play it on my desktop Spotify from local file. Any advice ?

  • Casual Listener
  • I have a song that I have downloaded locally from desktop to device many many times, but suddenly the device refuses to download it.   I can see it in the list it just wont download. I can pla...
  • larrea06
  • Casual Listener
  • 229 Views
  • 4 replies
  • 0 likes
  • 229 Views
  • 4 replies
  • 0 likes