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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118345 Views

27 replies

4 likes

  • 118345 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238436 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238436 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599325 Views

79 replies

3 likes

  • 599325 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491907 Views

581 replies

42 likes

Account
Free
  • 491907 Views
  • 581 replies
  • 42 likes

[Android Auto] playlists not playing same song order as app

I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app with recently added on top. When I select this playlis...

Roadie

I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app wit...

gilbert123456

Newbie

1600 Views

5 replies

1 likes

android auto
  • 1600 Views
  • 5 replies
  • 1 likes

Samsun Gear icon x

Hi,I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?

Newbie

Hi, I'm Sofien. Sorry for my english but i'm italian.  So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?

Joe

Community Legend

1621 Views

1 replies

0 likes

  • 1621 Views
  • 1 replies
  • 0 likes

Can't save whole album

Hello People,My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young as the morning and old as the sea' from Passenger. I ha...

Newbie

Hello People, My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young ...

Joe

Community Legend

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

turn app from offline to online

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

Newbie

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

Joe

Community Legend

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

Cannot Add Songs To Playlist

Hey Guys, So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up the playlists I could add the song to. Has anyone else exper...

Regular

Hey Guys,   So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Daily Mix Problem

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing this time to solve what it is. And two artist banne...

Newbie

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing ...

519 Views

0 replies

2 likes

  • 519 Views
  • 0 replies
  • 2 likes

Changing country killed my Spotify settings

Hello, I'm Italian and work in the Netherlands.I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands).I used to have my Spotify Premium since like 2 years working always correctly.I was regis...

Casual Listener

Hello, I'm Italian and work in the Netherlands. I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands). I used to have my Spotify Premium ...

dacasanovat

Newbie

1594 Views

4 replies

0 likes

country
Premium
  • 1594 Views
  • 4 replies
  • 0 likes

Solved!! Cannot play music

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I checked internet connection and it was fine. Tried ...

Casual Listener

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I ...

Chengcharmaine

Casual Listener

1521 Views

2 replies

0 likes

  • 1521 Views
  • 2 replies
  • 0 likes

[Mobile][Music] Spotify Bug

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify and pause the music before I can watch video on YouT...

Casual Listener

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify a...

501 Views

0 replies

0 likes

Mobile
Music
  • 501 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cant play music in Spotify and explorer, chrome or other game.

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

Newbie

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

LucyLuLuu

Roadie

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Music doesn't pause once headphones are removed

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed. I'm on Android 7.1 (Google Pixel) and it seems like other people are having this issue on other phones/OS versions.

Casual Listener

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed.   I'm on Android 7.1 (Google Pixel) and it seems like other people are having t...

kirashi

Community Legend

5229 Views

2 replies

3 likes

  • 5229 Views
  • 2 replies
  • 3 likes

Music on SD card not downloaded

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the celluar network and Wi-Fi and I couldn't play music, ...

Regular

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the ce...

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

text verification

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

Newbie

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Most important feature lost

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify doesnt automatically stop and resume anymore.In case...

Newbie

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify d...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Spotify's Randomizer

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist and throw in like three or four songs from another ...

Casual Listener

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist ...

Sanzo2point0

Casual Listener

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

Casual Listener

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

605 Views

3 replies

1 likes

  • 605 Views
  • 3 replies
  • 1 likes

App keeps crushing

Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...

Casual Listener

Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...

rozencruz

Casual Listener

421 Views

2 replies

0 likes

  • 421 Views
  • 2 replies
  • 0 likes

Disconnectiom from wifi

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.

Newbie

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...

Joe

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes