Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
Sunday
0x8EFABE4E
Newbie
53034 Views
68 replies
25 likes

53034 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27613 Views
4 replies
0 likes

27613 Views
4 replies
0 likes

Why cant a stream??

I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i never used to have this issue but its been like this f...

Louiseedwards
Newbie
I have spotify premium so download a lot of my music but i cant seem to stream music. It says its not available but then i can download it??? I have checked my settings and they are all right...i nev...
2016-09-28 9:12:09 AM
2016-09-28 10:36:53 AM
Daniel
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Solved!! Can't add songs to playlists

Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common problem?

Topdollardj
Casual Listener
Hey guys, since this last update I'll find songs, select the option to 'add to Playlist' and the window disappears without giving further options and without adding to any playlist. Is this a common ...
2016-09-27 11:36:56 PM
2016-09-28 10:36:39 AM
Topdollardj
Casual Listener
2041 Views
4 replies
0 likes

2041 Views
4 replies
0 likes

AFTER UPDATING, SOME FEATURES WONT WORK

The features likeAdd to queAdd to playlist and the rest wont work for my spotify. Pls address this asap

JustinWien3ke
Newbie
The features like Add to que Add to playlist and the rest wont work for my spotify. Pls address this asap
2016-09-28 7:49:15 AM
2016-09-28 10:32:14 AM
Daniel
Community Legend
257 Views
1 replies
0 likes

257 Views
1 replies
0 likes

App often locks up and becomes unresponsive.

I have an LG G5, to start.Often when Im using Spotify, music will stop playing. It'll be 10-20 minutes before the music resumes.Songs will often also be loading, so I cant click on anything. When it does this, it becomes completely unresponsive and I...

shadedblood
Regular
I have an LG G5, to start. Often when Im using Spotify, music will stop playing. It'll be 10-20 minutes before the music resumes. Songs will often also be loading, so I cant click on anything. When...
2016-09-15 10:38:50 PM
2016-09-28 10:29:54 AM
Daniel
Community Legend
1002 Views
10 replies
0 likes

1002 Views
10 replies
0 likes

Family subscription, only bill payer can have playlists?

Hey all. We upgraded one of our accounts from premium to family. We have added the new family members (me) and downloaded the app.No one can add playlists via the android app, or add songs to existing playlists (created on the pc) except the main acc...

Jtoliver
Newbie
Hey all. We upgraded one of our accounts from premium to family. We have added the new family members (me) and downloaded the app. No one can add playlists via the android app, or add songs to exi...
2016-09-28 2:41:54 AM
2016-09-28 10:26:18 AM
Daniel
Community Legend
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

cancellation

Will I lose my music if I cancel my account for Telco provider to pick up the cost for premium?

disturbed74
Newbie
Will I lose my music if I cancel my account for Telco provider to pick up the cost for premium?
2016-09-27 11:27:58 PM
2016-09-28 10:20:02 AM
Daniel
Community Legend
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Latest android update menu doesnt work

You can search a song to play but if you select the menu that offers the option to add song to playlist, go to artist or go to album simply doesn't work. You can click on the option to add to playlist but nothing happens. This started happening after...

Picardisborg
Newbie
You can search a song to play but if you select the menu that offers the option to add song to playlist, go to artist or go to album simply doesn't work. You can click on the option to add to playlis...
2016-09-28 7:20:03 AM
2016-09-28 8:00:23 AM
4themo
Newbie
541 Views
1 replies
1 likes

541 Views
1 replies
1 likes

Per song options not working

Click the button with three bullets and click any options so that nothing happens.Oh! One more thing, Spotify's support is very premium. Thanks community.

flepti
Casual Listener
Click the button with three bullets and click any options so that nothing happens. Oh! One more thing, Spotify's support is very premium. 😑 Thanks community. 😁
2016-09-28 2:12:09 AM
2016-09-28 2:55:10 AM
Joe
Community Legend
253 Views
1 replies
0 likes

253 Views
1 replies
0 likes

[Android] New menu user interface is not working

New user interface when pressing menu button (add to playlist, go to artist, go to album, etc) are not working. When I press one of them, nothing happened. Using LG G Pro 2.

mariodanip
Casual Listener
New user interface when pressing menu button (add to playlist, go to artist, go to album, etc) are not working. When I press one of them, nothing happened. Using LG G Pro 2.
2016-09-27 4:44:08 PM
2016-09-27 12:06:59 AM
Daniel
Community Legend
760 Views
1 replies
5 likes
Android

760 Views
1 replies
5 likes

Solved!! Can't select anything under the Options button (three dots).

Hello,I'm using Spotify version 6.2.0.1028 armV7 with Android 7.0 on a Nexus 5X.I'm unable to utilize anything when selecting the Options button (three dots) on tracks, albums, artists, & playlists.If I select something, the menu dissapears like it's...

Brainfrey
Casual Listener
Hello, I'm using Spotify version 6.2.0.1028 armV7 with Android 7.0 on a Nexus 5X. I'm unable to utilize anything when selecting the Options button (three dots) on tracks, albums, artists, &...
2016-09-26 7:19:39 PM
2016-09-27 11:55:45 PM
Wishwasher
Newbie
2030 Views
6 replies
0 likes

2030 Views
6 replies
0 likes

Spotify keeps deleting all my downloaded songs

Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth).Any way to prevent this from happening again?Thank you

Xpnova
Casual Listener
Hi, this is the 3rd time this has happened. The songs are removed from my phone, I don't think they are desynced since my SD card storage is cleared up of all the songs (about 5GB worth). Any way ...
2016-09-27 6:59:33 AM
2016-09-27 11:53:16 PM
Algee
Roadie
864 Views
3 replies
0 likes

864 Views
3 replies
0 likes

Unable to share music.

Every time I try to share a song, using spotify, on my s7, I keep getting the same pop up that asks how I would like to share the song. It has many options accept for Spotify itself. See the attached screen shot.Can anyone help me figure this out?

Burich
Casual Listener
Every time I try to share a song, using spotify, on my s7, I keep getting the same pop up that asks how I would like to share the song. It has many options accept for Spotify itself. See the attached...
2016-09-27 9:05:35 PM
2016-09-27 10:41:55 PM
Daniel
Community Legend
194 Views
1 replies
0 likes

194 Views
1 replies
0 likes

Superuser Contribution AYUDAAA

CAMBIÉ DE EQUIPO, Y AL MOMENTO DE INICIAR SESIÓN EN EL NUEVO EQUIPO, NO ME APARECE NINGUNA CANCIÓN NI PLAYLIST NI NADA!!!! ESTOY EN PLAN FAMILIAR, Y ME REGISTRA LA CUENTA COMO SI NO ESTUVIERA EN ESE PLAN!! CÓMO PUEDO HACER PARA RECUPERAR MI MÚSICA???

LUA1
Newbie
CAMBIÉ DE EQUIPO, Y AL MOMENTO DE INICIAR SESIÓN EN EL NUEVO EQUIPO, NO ME APARECE NINGUNA CANCIÓN NI PLAYLIST NI NADA!!!! ESTOY EN PLAN FAMILIAR, Y ME REGISTRA LA CUENTA COMO SI NO ESTUVIERA E...
2016-09-24 5:28:06 AM
2016-09-27 9:56:51 PM
Anyk17
Spotify Star
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Superuser Contribution All playlist needs re downloaded when phone restarts

Everytime my phone restarts all my playlist music has to re downloaded and i keep all of my music on my sd card which i have plenty of room on the sd card. I have turn all the power saving options off with Spotify and everything else on my device. I ...

Brawlin420
Newbie
Everytime my phone restarts all my playlist music has to re downloaded and i keep all of my music on my sd card which i have plenty of room on the sd card. I have turn all the power saving options of...
2016-09-21 5:35:16 AM
2016-09-27 9:19:20 PM
Anyk17
Spotify Star
164 Views
1 replies
0 likes

164 Views
1 replies
0 likes

Superuser Contribution Musics stop playing for no reason

I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs. I am a premium user and listening a list that is ...

thesalihkaya
Newbie
I don't know if anybody else has this problem but whenever I use my phone when Spotify is open in the background,music stops playing. It happens in my hand. When it is in my pocket, no problem occurs...
2016-09-17 10:19:58 PM
2016-09-27 9:08:58 PM
Anyk17
Spotify Star
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Solved!! Downloading without saving to library?

It seems whenever I "download" an album for offline play, it automatically adds all the songs in that album to My Library. When I reverse the download, the songs are removed from my offline library, but all the songs remain in My Library. Anyway to d...

Emsantil2
Newbie
It seems whenever I "download" an album for offline play, it automatically adds all the songs in that album to My Library. When I reverse the download, the songs are removed from my offline library, ...
2016-09-27 5:40:13 PM
2016-09-27 6:51:24 PM
mikoskamuka
Music Fan
9038 Views
1 replies
1 likes

9038 Views
1 replies
1 likes

Solved!! Error en Last Fm

Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña.Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé las mil maneras, chekee que no haya errores de espacios...

Gonzaloqdc
Newbie
Hola ! Hace días que quiero vincular mi app de Spotif en Android con mi cuenta de Last Fm, pero me da error de contraseña. Ya vincule la app de mi pc sin problemas. Esta de mas decir que ya probé la...
2016-09-27 2:33:22 PM
2016-09-27 3:13:17 PM
adailtonsilveir
Newbie
1023 Views
1 replies
0 likes

1023 Views
1 replies
0 likes

Solved!! Músicas travam durante reprodução e aplicativo fecha sozinho

Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O aplicativo está atualizado. Grata desde já!

Lorenavieira
Newbie
Possuo a versão premiun do aplicativo e de uns tempos pra cá as músicas começaram a engasgar durante a reprodução e o aplicativo fecha repentinamente em seguinda. Alguém pode me ajudar a respeito? O ...
2016-09-27 5:34:34 AM
2016-09-27 8:07:04 AM
testngalog3
Casual Listener
4077 Views
2 replies
0 likes

4077 Views
2 replies
0 likes

Solved!! [Mobile] Songs say its playing when its not

I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone so why can't I play all the songs?

nadiaher10
Casual Listener
I downloaded an album and it has some explicit content. My question is that it won't play like 4 songs out of the 10 songs however my bf downloaded the same album and all the songs play on his phone ...
2016-09-27 7:14:53 AM
2016-09-27 7:57:27 AM
Daniel
Community Legend
496 Views
3 replies
0 likes

496 Views
3 replies
0 likes

Solved!! player icons without tooltips

What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...

_pinkchilla_
Casual Listener
What are these icons on the left and right of the player menu for? Shuffle? Repeat?There should be tooltips for an explanation...
2016-09-27 6:53:26 AM
2016-09-27 7:53:34 AM
Daniel
Community Legend
1655 Views
3 replies
0 likes

1655 Views
3 replies
0 likes

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