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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

114875 Views

27 replies

4 likes

  • 114875 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231009 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231009 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590203 Views

79 replies

3 likes

  • 590203 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484973 Views

580 replies

42 likes

Account
Free
  • 484973 Views
  • 580 replies
  • 42 likes

Daily Mix Problem

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing this time to solve what it is. And two artist banne...

Newbie

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing ...

515 Views

0 replies

2 likes

  • 515 Views
  • 0 replies
  • 2 likes

Changing country killed my Spotify settings

Hello, I'm Italian and work in the Netherlands.I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands).I used to have my Spotify Premium since like 2 years working always correctly.I was regis...

Casual Listener

Hello, I'm Italian and work in the Netherlands. I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands). I used to have my Spotify Premium ...

dacasanovat

Newbie

1572 Views

4 replies

0 likes

country
Premium
  • 1572 Views
  • 4 replies
  • 0 likes

Solved!! Cannot play music

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I checked internet connection and it was fine. Tried ...

Casual Listener

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I ...

Chengcharmaine

Casual Listener

1503 Views

2 replies

0 likes

  • 1503 Views
  • 2 replies
  • 0 likes

[Mobile][Music] Spotify Bug

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify and pause the music before I can watch video on YouT...

Casual Listener

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify a...

495 Views

0 replies

0 likes

Mobile
Music
  • 495 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cant play music in Spotify and explorer, chrome or other game.

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

Newbie

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

LucyLuLuu

Roadie

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Music doesn't pause once headphones are removed

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed. I'm on Android 7.1 (Google Pixel) and it seems like other people are having this issue on other phones/OS versions.

Casual Listener

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed.   I'm on Android 7.1 (Google Pixel) and it seems like other people are having t...

kirashi

Community Legend

5206 Views

2 replies

3 likes

  • 5206 Views
  • 2 replies
  • 3 likes

Music on SD card not downloaded

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the celluar network and Wi-Fi and I couldn't play music, ...

Regular

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the ce...

Joe

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

text verification

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

Newbie

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Most important feature lost

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify doesnt automatically stop and resume anymore.In case...

Newbie

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify d...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify's Randomizer

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist and throw in like three or four songs from another ...

Casual Listener

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist ...

Sanzo2point0

Casual Listener

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

Casual Listener

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

599 Views

3 replies

1 likes

  • 599 Views
  • 3 replies
  • 1 likes

App keeps crushing

Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...

Casual Listener

Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...

rozencruz

Casual Listener

413 Views

2 replies

0 likes

  • 413 Views
  • 2 replies
  • 0 likes

Disconnectiom from wifi

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.

Newbie

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...

Joe

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Spotify app on broken device means I can't log in on new phone

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone on line and used the "log out on other devices" func...

Newbie

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone o...

Joe

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Adobe Flash download

Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification that I should download the Adobe Flash to use Spotify. Even though a...

Newbie

Hi there!   I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly.   This evening I wanted to open the app again but instead I got an notification...

ErickRGuetta

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Playlist isnt working

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...

Casual Listener

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...

5sosfam2

Casual Listener

625 Views

4 replies

0 likes

  • 625 Views
  • 4 replies
  • 0 likes

Spotify não carrega conteúdo salvo em Artistas e Álbuns

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quando reinstala, ele volta a funcionar normalmente, de...

Casual Listener

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quan...

662 Views

0 replies

0 likes

bug
  • 662 Views
  • 0 replies
  • 0 likes

Solved!! Chromecast cannot launch from Android app

Hi all,Up until recently I could cast just fine from my OnePlus3, but recently the following happens: 1) I select the Chromecast device, just like before: Screenshot_20161015-131726-2.png2) The Spotify load screen shows up on my TV as normal, but cra...

Music Fan

Hi all, Up until recently I could cast just fine from my OnePlus3, but recently the following happens:   1) I select the Chromecast device, just like before:   Screenshot_20161015-13...

mabullo

Casual Listener

2297 Views

9 replies

2 likes

  • 2297 Views
  • 9 replies
  • 2 likes