Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194409 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194409 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535586 Views

78 replies

3 likes

  • 535586 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439018 Views

565 replies

37 likes

Account
Free
  • 439018 Views
  • 565 replies
  • 37 likes

(Android) Spotify crashes

Hi.Spotify crashes and then, it won't restart until I delete its data off the phone.The first time it happens, i was using spotify on mi pc, changed the sound to mi phone and it closed.Recently, I've discovered that if I delete spotify's data and cac...

Casual Listener

Hi. Spotify crashes and then, it won't restart until I delete its data off the phone. The first time it happens, i was using spotify on mi pc, changed the sound to mi phone and it closed. Recently...

Cordado

Casual Listener

633 Views

2 replies

0 likes

  • 633 Views
  • 2 replies
  • 0 likes

Solved!! Dont start without internet

Hi !I have a family account and when i start Spotify it say that it couldnot start because there is no internet connexion...I have one playlist in offline but i cannot access to it. So il cannot listen my music...Can you help me ? Is it normal ?Thank...

Casual Listener

Hi ! I have a family account and when i start Spotify it say that it couldnot start because there is no internet connexion... I have one playlist in offline but i cannot access to it. So il cannot ...

Joe

Community Legend

1022 Views

3 replies

0 likes

  • 1022 Views
  • 3 replies
  • 0 likes

Solved!! Lockscreen buttons disappears

When using Android 4.4 Kitkat (vanilla Android), the "previous track" and "skip track" buttons on the lockscreen sometimes disappears. You have to pause and then play again (or turn the screen off) in order for them to reappear. This happens often wh...

Gig Goer

When using Android 4.4 Kitkat (vanilla Android), the "previous track" and "skip track" buttons on the lockscreen sometimes disappears. You have to pause and then play again (or turn the screen off)...

juliohm1978

Casual Listener

10516 Views

24 replies

1 likes

  • 10516 Views
  • 24 replies
  • 1 likes

How to download to SD card on Android?

I have premium and Android. For offline use, I want to download songs to my SD-card. How do I do that?

Newbie

I have premium and Android. For offline use, I want to download songs to my SD-card. How do I do that?

Joe

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Downloads Disappeared

Up until yesterday, all of the songs I downloaded were available offline. This morning, none of them have the green "downloaded" arrow, and they don't play without connection. I have 3gb left on my phone, and they don't appear as downloaded anywhere ...

Newbie

Up until yesterday, all of the songs I downloaded were available offline. This morning, none of them have the green "downloaded" arrow, and they don't play without connection. I have 3gb left on my p...

Joe

Community Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Import songs on Android

I don't know why, but in the settings of my Android Spotify I have the option "import your songs". I'm at Android Marshmallow. Is a cool feature. I use it and is pretty good. But, my mom, with your Sony Xperia E4 at Android KitKat don't have that opt...

Newbie

I don't know why, but in the settings of my Android Spotify I have the option "import your songs". I'm at Android Marshmallow. Is a cool feature. I use it and is pretty good. But, my mom, with your S...

Joe

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Why so few songs available?

The past few days I haven't been able to download more than three or four songs for any album. This is also happening with albums I've had saved for months. Now when I open them there are only a handful of tracks saved, and when I try to get the full...

Casual Listener

The past few days I haven't been able to download more than three or four songs for any album. This is also happening with albums I've had saved for months. Now when I open them there are only a hand...

mockduck666

Casual Listener

537 Views

2 replies

0 likes

  • 537 Views
  • 2 replies
  • 0 likes

dialy mix

My dialy mix Don't apear in my cell phoneand I'm Premium. /minha dialy mix não apareceobs. sou Premium

Casual Listener

My dialy mix Don't apear in my cell phone and I'm Premium. /minha dialy mix não aparece obs. sou Premium

AlineMac9

Casual Listener

1560 Views

2 replies

0 likes

  • 1560 Views
  • 2 replies
  • 0 likes

Premium

How can I get Spotify premium without a credit card or PayPal account. I did it before

Newbie

How can I get Spotify premium without a credit card or PayPal account. I did it before

JCdotnl

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

The app doesn't work with my account

Hi everybody,I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch the icon to enter, the screen turns black and return to ...

Visitor

Hi everybody, I have a problem with the spotify app. It doesn't work with my account. The stranger thing is that with other accounts works perfectly but in the moment i introduce mine if i touch t...

RadekBet2

Newbie

459 Views

1 replies

2 likes

  • 459 Views
  • 1 replies
  • 2 likes

Playlist entries appearing in albums in album view

Spotify:4.8.1004Android 5.02MotoE 2nd gen When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view. Is there any way to stop this happening or is it a bug in the Android client? If so...

Roadie

Spotify:4.8.1004 Android 5.02 MotoE 2nd gen   When I download playlists to my phone some of the entries appear as single downloads in the respective album in Albums view.   Is there a...

3ugeene

Music Fan

1383 Views

11 replies

1 likes

  • 1383 Views
  • 11 replies
  • 1 likes

[HTC10 - Android v6.0.1] Spotify keeps playing during phone calls and when headphones are removed.

Hey all, I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested other music players and it's definitely a Spotify issue. Hav...

Newbie

Hey all,   I've found a few older threads with this issue but it seems Spotify is pretty quiet on this issue with a real fix and none of the work around have worked for me so far. Have tested ...

sakura08

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Not getting my premium

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

Newbie

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

kirashi

Community Legend

396 Views

2 replies

0 likes

  • 396 Views
  • 2 replies
  • 0 likes

[Android][Search] Improve Android Auto Functionality - From Uber Driver

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver in Sydney and I like to provide a premium experienc...

Newbie

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver ...

1085 Views

0 replies

3 likes

Android
Search
  • 1085 Views
  • 0 replies
  • 3 likes

Crash after login

Hello,I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close.When i login to other account its work ok.

Newbie

Hello, I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close. When i login to other account its work ok.

sakura08

Roadie

456 Views

2 replies

0 likes

  • 456 Views
  • 2 replies
  • 0 likes

Lock screen and pulldown bar issues

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The same goes for the remote on my earbuds (which are ...

Casual Listener

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The...

sakura08

Roadie

884 Views

5 replies

0 likes

  • 884 Views
  • 5 replies
  • 0 likes

[Android] Spotify not showing up in notificatins

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

Regular

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

doverlock

Regular

1286 Views

3 replies

1 likes

Android
  • 1286 Views
  • 3 replies
  • 1 likes

Mobile app no longer allows you to change songs on home screen or out of app.

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app. I've tried to uninstall and re-install the app. Music DOES play in the background when the app is closed.The app simply doesn't have a status bar in the hom...

Regular

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app.    I've tried to uninstall and re-install the app.  Music DOES play in the background w...

doverlock

Regular

6304 Views

5 replies

0 likes

  • 6304 Views
  • 5 replies
  • 0 likes

Android Spotify Problems After Installing Amazon Echo Alexa App

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically I have a family account and initially setup Amazon Echo using my main (Ian) Spotify account successfully.BUT because my m...

Visitor

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically   I have a family account and initially setup Amazon Echo ...

user-removed

Not applicable

795 Views

2 replies

0 likes

  • 795 Views
  • 2 replies
  • 0 likes

HELP! Local files not syncing!

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never had any problems downloading local files, this is on...

Casual Listener

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never h...

jlee_asakura

Casual Listener

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes