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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840040 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840040 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Ghost spotify

I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts blaring out the last song I listened to from the be...

  • Newbie
  • I installed spotify on my Huawei Honor 7 with all latest updates installed. I started listening to some music, then stopped it, closing all apps. Then suddenmy, inconveniently at 7am my phone starts ...
  • Bittencourt
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • bug report
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! LG G4 CANT Save to SD card at all

I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.

  • Regular
  • I tried all these trouble shooting steps but, every time I download music it downloads to internal storage and its pissing me the hell off.
  • Shadyhere
  • Regular
  • 2027 Views
  • 11 replies
  • 0 likes
  • Spotify Samsung s5 close crash
  • 2027 Views
  • 11 replies
  • 0 likes

playlist stops playing randomly

My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track. Occruance is somewhat random, can happen after a single song or after many play successfully but usually it occururs between two and five songs....

  • Newbie
  • My playlist seems to stop at the end of a song, as if it gets hung up before moving on to the next track.  Occruance is somewhat random, can happen after a single song or after many play success...
  • alturner
  • Newbie
  • 4258 Views
  • 10 replies
  • 1 likes
  • 4258 Views
  • 10 replies
  • 1 likes

Spotify Fresh Finds Playlist: Where did it go?

Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed the Fresh Finds playlist is nowhere to be found on S...

  • Roadie
  • Hi...I'm a Spotify Premium listener utilizing an LG Android smartphone...Every Wednesday morning Spotify's Fresh Finds playlist updates with a new batch of 30 songs..suddenly this morning I noticed t...
  • Beltane575xx
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Songs play but no sound - Android, Xperia Z5

All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone or headphones as all other music apps work. I've had...

  • Casual Listener
  • All of a sudden there is no sound when playing Spotify on my phone. It started a week ago and since then I've deleted and reinstalled daily but that hasn't fixed it. It's not an issue with my phone o...
  • channe
  • Casual Listener
  • 1077 Views
  • 8 replies
  • 0 likes
  • no audio
    no sound
    silent playback
  • 1077 Views
  • 8 replies
  • 0 likes

Facebook

Hola, seguramente elimine mi cuenta de Facebook, pero siempre iniciaba sesión en Spotify con ella, tengo playlists y musica guardada que no quiero perder y me gustaría transferirla a mi otra cuenta (independiente de facebook). Hay alguna manera? Un s...

  • Newbie
  • Hola, seguramente elimine mi cuenta de Facebook, pero siempre iniciaba sesión en Spotify con ella, tengo playlists y musica guardada que no quiero perder y me gustaría transferirla a mi otra cuenta (...
  • MattSuda
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

How to get local files to play on phone

Hey guys, I once had my local files on my phone and was able to play them. Recently they became grayed out and I am unable to play them on my phone anymore. I've unistalled and re-installed the app on my phone and also taken songs out and re-added th...

  • Newbie
  • Hey guys, I once had my local files on my phone and was able to play them.  Recently they became grayed out and I am unable to play them on my phone anymore.  I've unistalled and re-install...
  • MrGlenn
  • Music Fan
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Spotify problems on android

Hi, I have Spotify premium account. I am using it on Samsung Galaxy S4 and Note 10.1 2014. Month ago, I got problem with spotify on phone. I have music on SD card for offline listen, but spotify doesnt see it. So, i restart the phone, it doesnt help....

  • Casual Listener
  • Hi,  I have Spotify premium account. I am using it on Samsung Galaxy S4 and Note 10.1 2014.   Month ago, I got problem with spotify on phone. I have music on SD card for offline listen, b...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on Marantz NA8005

I have a Marantz NA8005 which was working fine with Spotify Connect feaw days ago. Spotify Connect on my laptop and android device finds the player but no connection is build up. Any proposal how to fix this problem?

  • Casual Listener
  • I have a Marantz NA8005 which was working fine with Spotify Connect  feaw days ago. Spotify Connect  on my laptop and android device finds the player but no connection is build up. ...
  • hipti
  • Casual Listener
  • 671 Views
  • 1 replies
  • 0 likes
  • 671 Views
  • 1 replies
  • 0 likes

No Starred Playlist

I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?

  • Newbie
  • I can't access my starred playlist on the Android app. Is there any way to fix this, or have Spotify just decided not to allow free Android users access to their starred lists?
  • Peasles
  • Newbie
  • 383 Views
  • 2 replies
  • 0 likes
  • Android
    Free
    Starred
    starred playlist
  • 383 Views
  • 2 replies
  • 0 likes

Music stops arbitrarily, have to go back into Spotify to get it rolling again

What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Sometimes this occurs every other song, sometimes 3 of...

  • Newbie
  • What is with this problem of music stopping on its own? I have premium service, but for the past few weeks songs simply stop. When I go back to Spotify, there's my song, as if I never started it. Som...
  • Bittencourt
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Music sto while playing

Hi,I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is playing, sometimes next song getting some kind of mute....

  • Newbie
  • Hi, I have problem with Spotify on my android 4.1.2. Huawei ascend g526. I using premium. I tried to reinstall Spotify, finally I restored the factory settings. Problem still exist. When music is pl...
  • Bittencourt
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Volume going up and down on Android

I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no option in the settings allows this).Does anyone had...

  • Visitor
  • I'm having troubles listening spotify from my Samsung Galaxy J5. The volume keep going up and down by itself. I read it could be related to the equilizer, but I can't find a way to deactivate it (no ...
  • 225 Views
  • 0 replies
  • 0 likes
  • equalizer android volume
  • 225 Views
  • 0 replies
  • 0 likes

Offline playlists become disabled after a few hours offline

I have Spotify Premium installed on an old cell phone that has no data plan, only wifi. I download offline playlists from my home over wifi, then use the phone as a music player while skiing. However, I have noticed the following recurring behavior:3...

  • Music Fan
  • I have Spotify Premium installed on an old cell phone that has no data plan, only wifi.  I download offline playlists from my home over wifi, then use the phone as a music player while skiing. &...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Download Error Android 4.4

Hi, Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says: "Download error, To access your downloaded content, please go online now. This will allow us to confirm that yo...

  • Newbie
  • Hi,   Im using spotify in my car headunit that runs android 4.4, it works perfectly, expect that about once a day I get a message that says:   "Download error, To access your downloaded...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Using running mixes with beat matching over chromecast

How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is no such button?

  • Newbie
  • How do I use chromecast with the running mixes that have beat adjustment that can be matched with footfall? Normally I just click on "available devices" and it all works but on these mixes there is n...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Upgrade Premium

I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing

  • Visitor
  • I upgraded to Premium Some months ago. Since several month i can t get any acces to iT . I listen to spotify through Sonos. I downloaded THE app again like mentioned on THE site .nothing
  • kbrooksc
  • Community Legend
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

I cancelled my credit card but ...

But i can still use premium.I didnt pay for it.What should i do?

  • Newbie
  • But i can still use premium.I didnt pay for it.What should i do?
  • kbrooksc
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Artists songs are missing

I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to either remember the song title or go threw all their...

  • Newbie
  • I have premium and I download and save a song by an artist the song saves but when I go to artist it shows 0 songs it's annoying because I may want to hear a certain song by an artist and I have to e...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
  • 0 likes

Local Files

~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is a cover! (it does'nt happens in the pc)!!! How can ...

  • Casual Listener
  • ~I'm trying to listen to a songthat's not available for streaming yet, as a local file in my computer. I also have the song in my android, but when i try to here the song in the phone, all i have is ...
  • gabrielge5
  • Casual Listener
  • 101 Views
  • 2 replies
  • 0 likes
  • 101 Views
  • 2 replies
  • 0 likes

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