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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110621 Views

26 replies

3 likes

  • 110621 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222706 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222706 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579511 Views

79 replies

3 likes

  • 579511 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477308 Views

577 replies

40 likes

Account
Free
  • 477308 Views
  • 577 replies
  • 40 likes

turn app from offline to online

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

Newbie

There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.

Joe

Community Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Cannot Add Songs To Playlist

Hey Guys, So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up the playlists I could add the song to. Has anyone else exper...

Regular

Hey Guys,   So I'm using an S7 Edge and recently having issues adding songs to playlists. When I click add to playlist on a song all that happens is it closes the options and doesn't bring up ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Daily Mix Problem

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing this time to solve what it is. And two artist banne...

Newbie

I accidentally pressed the ban button and then a countdown showed up. In that moment in exicetment, I banned an artist. But everything was so fast. I couldnt get what happened. So i tried same thing ...

509 Views

0 replies

2 likes

  • 509 Views
  • 0 replies
  • 2 likes

Changing country killed my Spotify settings

Hello, I'm Italian and work in the Netherlands.I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands).I used to have my Spotify Premium since like 2 years working always correctly.I was regis...

Casual Listener

Hello, I'm Italian and work in the Netherlands. I always travel through the two countries many times (like weekends in Italy and working days in the Netherlands). I used to have my Spotify Premium ...

dacasanovat

Newbie

1534 Views

4 replies

0 likes

country
Premium
  • 1534 Views
  • 4 replies
  • 0 likes

Solved!! Cannot play music

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I checked internet connection and it was fine. Tried ...

Casual Listener

I have been using Spotify (without premium) for several months with my LG G5. Yesterday every time I pressed the play button a message that says “get premium now to play ad free music everywhere”. I ...

Chengcharmaine

Casual Listener

1495 Views

2 replies

0 likes

  • 1495 Views
  • 2 replies
  • 0 likes

[Mobile][Music] Spotify Bug

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify and pause the music before I can watch video on YouT...

Casual Listener

I'm using Spotify Premium on my Galaxy S7 Edge. Recently, I noticed that the music doesn't stop playing even when answering calls and playing video on Facebook unlike before. I have to open Spotify a...

491 Views

0 replies

0 likes

Mobile
Music
  • 491 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cant play music in Spotify and explorer, chrome or other game.

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

Newbie

Se cierra la aplicacion de Spotify en mi celular Lg g3 beat, cada ves que uso un explorador o juego algun juego. El juego no tiene activado el sonido. Pero porque se cierra la app de Spotify?

LucyLuLuu

Roadie

622 Views

2 replies

0 likes

  • 622 Views
  • 2 replies
  • 0 likes

Music doesn't pause once headphones are removed

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed. I'm on Android 7.1 (Google Pixel) and it seems like other people are having this issue on other phones/OS versions.

Casual Listener

In the latest update, music carries on playing through the phone's speaker after the headphone has been removed.   I'm on Android 7.1 (Google Pixel) and it seems like other people are having t...

kirashi

Community Legend

5172 Views

2 replies

3 likes

  • 5172 Views
  • 2 replies
  • 3 likes

Music on SD card not downloaded

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the celluar network and Wi-Fi and I couldn't play music, ...

Regular

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the ce...

Joe

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

text verification

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

Newbie

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Most important feature lost

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify doesnt automatically stop and resume anymore.In case...

Newbie

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify d...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Spotify's Randomizer

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist and throw in like three or four songs from another ...

Casual Listener

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist ...

Sanzo2point0

Casual Listener

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

Casual Listener

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

597 Views

3 replies

1 likes

  • 597 Views
  • 3 replies
  • 1 likes

App keeps crushing

Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...

Casual Listener

Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...

rozencruz

Casual Listener

408 Views

2 replies

0 likes

  • 408 Views
  • 2 replies
  • 0 likes

Disconnectiom from wifi

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.

Newbie

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...

Joe

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Spotify app on broken device means I can't log in on new phone

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone on line and used the "log out on other devices" func...

Newbie

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone o...

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Adobe Flash download

Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification that I should download the Adobe Flash to use Spotify. Even though a...

Newbie

Hi there!   I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly.   This evening I wanted to open the app again but instead I got an notification...

ErickRGuetta

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Playlist isnt working

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...

Casual Listener

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...

5sosfam2

Casual Listener

614 Views

4 replies

0 likes

  • 614 Views
  • 4 replies
  • 0 likes