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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209497 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209497 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558843 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461906 Views

575 replies

39 likes

Account
Free
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  • 39 likes

My spotify doesnt like Android TV

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to Kodi then I only get 30 secs of any tune and then it swit...

Casual Listener

Hello I have just got an Android TV box and of course first thing was to put my spotify on there BUT if I add it to the actual box the app opens sideways ( see attachment). Also if I add it to K...

MichaelGK

Gig Goer

1098 Views

3 replies

0 likes

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Irrelevant tour dates

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though).I have my settings as customized as the mobile app will allow me, so how do I receive relevant tour dates f...

Casual Listener

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though). I have my settings as customized as the mobile app wil...

MichaelGK

Gig Goer

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
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Solved!!Superuser Contribution New Android Notification

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the app is playing music, so thanks for that

Regular

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the a...

user-removed

Not applicable

881 Views

1 replies

1 likes

  • 881 Views
  • 1 replies
  • 1 likes

Too many devices

Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phone...help if you can??

Casual Listener

Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phon...

Hubo

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
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Solved!! Still no Daily Mix playlist!

After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version.I am able to find the Daily Mix using the search function, which is something but not as it should be. Al...

Casual Listener

After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version. I am able to find the Daily Mix using the search f...

Jansloterman

Casual Listener

708 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Meu plano premium sumiu após limpar os dados do app

Pessoal, Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify.quando fui acessar o app e logar percebi que meu plano premium não estav...

Newbie

Pessoal,   Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify. quando fui...

user-removed

Not applicable

472 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! android notifications and Spotify

Hi, I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1. and using premium Spotify. My issue are all of the sound notifications that disrupt the music. Whenever I listen to the music and a message on whatsapp, viber , facebook, twitte...

Casual Listener

Hi,   I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1.  and using premium Spotify.  My issue are all of the sound notifications that disrupt the music. Whenever I...

evo4g63t

Roadie

14369 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Pagamento

Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada tentativa minha, 5 tentativas, e vou ter que pagar 5...

Newbie

Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada t...

292 Views

0 replies

0 likes

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Thanks for the silent video ads !

As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some blisful silence, followed by "Thanks for watching! ..." O...

Newbie

As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some b...

421 Views

0 replies

0 likes

  • 421 Views
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Music stops playing after 2 songs and when my screen times out

I would be listening to spotify at work with a auxiliary cord into a stero system and then it would stop playing after two or more songs when my phone locks cause I have a 15 min screen timeout and it's happened when I'd be driving and I would have t...

Newbie

I would be listening to spotify at work with a auxiliary cord into a stero system and then it would stop playing after two or more songs when my phone locks cause I have a 15 min screen timeout and i...

314 Views

0 replies

0 likes

  • 314 Views
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  • 0 likes

Can't play songs on mobile, but works on PC(web)

I use the same account and play the same song on web and mobile, however my mobile phone can't play the song:https://play.spotify.com/track/1lcMyVPjYXaXpdWPYzrs76 It does work on Web, I'm wondering is it due to the region constraint? However I checke...

Newbie

I use the same account and play the same song on web and mobile, however my mobile phone can't play the song: https://play.spotify.com/track/1lcMyVPjYXaXpdWPYzrs76   It does work on Web, I'm ...

340 Views

0 replies

0 likes

  • 340 Views
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If I'm logged in I crash. (ANDROID)

Basically, when I am logged in to my app on my Xiaomi Redmi Note 3, it doesn't work. I launch it, it had a black screen for a few seconds, and then it goes straight back to the home screen or whatever screen I was on.If I clear the data to remove my ...

Casual Listener

Basically, when I am logged in to my app on my Xiaomi Redmi Note 3, it doesn't work. I launch it, it had a black screen for a few seconds, and then it goes straight back to the home screen or whateve...

264 Views

0 replies

0 likes

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Downloads are deletede before 30 days

Hi, I downloaden a few Albums to my mobile Phone. There is still enough storage. As far as i understood it, these Albums will be saved for 30 days. When i look into my Library and search only for downloaded Albums, they are remove after a few days. H...

Casual Listener

Hi, I downloaden a few Albums to my mobile Phone. There is still enough storage. As far as i understood it, these Albums will be saved for 30 days. When i look into my Library and search only for dow...

marlonsphere

Roadie

899 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Download problems

I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?

Newbie

I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?

marlonsphere

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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2 things

I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!

Regular

I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!

295 Views

0 replies

0 likes

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Solved!! Trouble logging in w/ Samsung Edge

Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have:Phone: Samsung Galaxy S6 EdgeAndroid OS Version: Marshmallow (6.0.1)Updated to latest v...

Casual Listener

Hi Spotify Community,    I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App.    Here are the details I have: ...

marlonsphere

Roadie

945 Views

3 replies

0 likes

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  • 3 replies
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Solved!! [Android and PS4] PLEASE HELP ME.

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and makes money to pay bills, like every other being on th...

Casual Listener

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and mak...

marlonsphere

Roadie

1762 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

"Song Not Available"

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to restart the song that was in progress meet the sam...

Newbie

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to...

sakura08

Roadie

520 Views

2 replies

1 likes

  • 520 Views
  • 2 replies
  • 1 likes

Running Spotify in the background of Kiii TV Box

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spotify Premium. The tv box runs Android 5.1. I have bee...

Newbie

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spoti...

Joe

Community Legend

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes