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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376653 Views

541 replies

34 likes

Account
Free
  • 376653 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7597 Views

0 replies

7 likes

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  • 7 likes

Spotify and netflix

When watching Netflix, my Spotify randomly starts playing music and I try and pause it but it always ends up coming on followed by the Google voice thing and I haven't even said anything, any help?

Newbie

When watching Netflix, my Spotify randomly starts playing music and I try and pause it but it always ends up coming on followed by the Google voice thing and I haven't even said anything, any help?

_love_on

Casual Listener

819 Views

1 replies

0 likes

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I cant find what I want to listen

https://open.spotify.com/album/4Fmj4VdOj26rhfDj6meIAY I just registered and buyed premium for to listen this album ( above ) ı cand find it in spotify, please help

Visitor

https://open.spotify.com/album/4Fmj4VdOj26rhfDj6meIAY   I just registered and buyed premium for to listen this album ( above ) ı cand find it in spotify, please help

_love_on

Casual Listener

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Samsung S5 - spotify stops playing

Hi,I have Samsung S5, Android 6.0.1. Spotify version: 6.3.0.882 armV7. I have premium account. When I use Spotify and stream music using my Bluetooth speaker or in car, after few songs Spotify stops playing.I found few suggestion around what to do, b...

Newbie

Hi, I have Samsung S5, Android 6.0.1. Spotify version: 6.3.0.882 armV7. I have premium account. When I use Spotify and stream music using my Bluetooth speaker or in car, after few songs Spotify stop...

310 Views

0 replies

0 likes

  • 310 Views
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Song unavailable

I am a premium member and encounter "song unavailable " frequently though i know other spotify members can access it. Also my spotify will just randomly stop playing. Please help.

Newbie

I am a premium member and encounter "song unavailable " frequently though i know other spotify members can access it. Also my spotify will just randomly stop playing. Please help.

Singhx73

Regular

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
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Music stop on redmi

Hey guys. I have a redmi 2 pro and when Im listening a music with Spotify closed (not closed in the background apps) the music Just stop. Always is 2 musics and stop. So i need to open app and play the music. ( Sorry for bad english )

Casual Listener

Hey guys. I have a redmi 2 pro and when Im listening a music with Spotify closed (not closed in the background apps) the music Just stop. Always is 2 musics and stop. So i need to open app and play t...

Kalebes

Casual Listener

1846 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Can't launch the app anymore

Hello,Brief description of the issue:Since yesterday morning, the Spotify App doesn't work anymore, on my 2 Android Devices at the same time. Steps to reproduce the issue: First I tried to reinstall the app (with a device restart before reinstalling)...

Casual Listener

Hello, Brief description of the issue: Since yesterday morning, the Spotify App doesn't work anymore, on my 2 Android Devices at the same time.   Steps to reproduce the issue:   &nbsp...

Vycus

Newbie

3459 Views

5 replies

1 likes

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  • 5 replies
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Will I Get Charged After Spotify Free Trial Premium?

Hello,spotify i accidentally clicked the 7 free day trial. After the 7 free day trial will i get charged? I was signed in to my facebook and im worried ill get charged because i clicked it on accident. Please help me figure out this problem. Thank yo...

Casual Listener

Hello,spotify i accidentally clicked the 7 free day trial. After the 7 free day trial will i get charged? I was signed in to my facebook and im worried ill get charged because i clicked it on acciden...

Joe

Community Legend

462 Views

1 replies

0 likes

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Need help with Spotify Connect and Denon X1100W

Hello all! I've a Denon X1100W AVR device with integrated spotify connect interface. So far so great. Currently, I have a Spotify Student Premium Account so I would like to stream the music from my Spotify app (Galaxy S3, Android) to the Denon device...

Casual Listener

Hello all!   I've a Denon X1100W AVR device with integrated spotify connect interface. So far so great.   Currently, I have a Spotify Student Premium Account so I would like to stream t...

user-removed

Not applicable

1191 Views

2 replies

1 likes

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Solved!! Songs that couldnt be found

Me and my friend have been using Spotify for quite a long time.And I recently found that he could play the songs which are invisible via my spotify. I cant even see them in my searching results even updated to the latest version.Im wondering if it va...

Casual Listener

Me and my friend have been using Spotify for quite a long time. And I recently found that he could play the songs which are invisible via my spotify.   I cant even see them in my searching re...

geneathome

Casual Listener

666 Views

2 replies

0 likes

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Unable to Download Spotify in my cellphone

Please, help me. I have tried to download the app in mi cellphone (Samsung Galaxy Core LTE prime), but when the download starts, it just stays at 1% or even it doesn´t start. I have a fast internet connection, a fast mobile data connection but it sti...

Casual Listener

Please, help me. I have tried to download the app in mi cellphone (Samsung Galaxy Core LTE prime), but when the download starts, it just stays at 1% or even it doesn´t start. I have a fast internet c...

Franksie83

Newbie

345 Views

1 replies

0 likes

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  • 1 replies
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Spotify launching automatically

If I'm listening to an audio book from my Android in the car, every time I get out and then get back in the car Spotify starts playing automatically and overrides the audiobook. How do i stop it from launching automatically?

Regular

If I'm listening to an audio book from my Android in the car, every time I get out and then get back in the car Spotify starts playing automatically and overrides the audiobook. How do i stop it from...

370 Views

0 replies

1 likes

  • 370 Views
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  • 1 likes

Superuser Contribution Playlists only play Shuffle (Premium service)

I'm using one of the 5 accounts that come with the family subscription. My playlists only play songs in shuffle, not in the order I want them to play.

Newbie

I'm using one of the 5 accounts that come with the family subscription. My playlists only play songs in shuffle, not in the order I want them to play.

Anyk17

Spotify Star

442 Views

1 replies

0 likes

shuffle
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How do i stop spotify closing

My Spotify closes after a short time when I turn my telephone of. I think its a auto-closing thing thats turned on, but I can't seem to find it:(

Newbie

My Spotify closes after a short time when I turn my telephone of. I think its a auto-closing thing thats turned on, but I can't seem to find it:(

360 Views

0 replies

0 likes

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Downloaded albums disappeared since last release of Spotify app (version 6.3.0.882 armV7)

Hi Guys,After waking up today my phone (details below) notified me that a new version of Spotify Music was automatically updated through the Google Play Store. The things get weird after this, let me provide You the details.The problem:My downloaded ...

Roadie

Hi Guys, After waking up today my phone (details below) notified me that a new version of Spotify Music was automatically updated through the Google Play Store. The things get weird after this, le...

Alvin_ti4200

Roadie

568 Views

2 replies

1 likes

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Solved!! Display playlist total duration/length

Need a feature on android app as well as ios : displaying the total duration of a playlist. It seems to be available on the desktop version.

Casual Listener

Need a feature on android app as well as ios : displaying the total duration of a playlist. It seems to be available on the desktop version.

chriiistify

Casual Listener

13225 Views

1 replies

0 likes

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Superuser Contribution roberto garcia loza

Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con AMEX(Platinum) y me fue denegado por Uds. Estoy esperea...

Newbie

Mi cuenta en Spotify : Usuario :**** Clave :**** Tengo debito automatico en mi tarjeta "VISA HOME" -Perdí la tarjeta y con la denuncia de extravío fue cancelada. Intenté varias veces el pago con ...

Anyk17

Spotify Star

344 Views

1 replies

0 likes

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Autoplay Not Working

I just bought a new phone (Six Mobile's ILU) and when a song ends the app isn't playing the next song unless unlock my phone and go to the app. This has made the app unusable for me because my two main uses for Spotify are to keep the tempo when I'm ...

Newbie

I just bought a new phone (Six Mobile's ILU) and when a song ends the app isn't playing the next song unless unlock my phone and go to the app. This has made the app unusable for me because my t...

673 Views

0 replies

1 likes

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PLEASE HELP ASAP!

hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my playlist of 458 songs. I do not know if it is my phone...

Casual Listener

hello all, my spotify will auto close on me every now and then when i am not connected to the internet, and sometimes even auto log me out and delete my offline data. I then have to redownload my pla...

aodhokeady

Gig Goer

767 Views

5 replies

0 likes

Help
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blue banner for connect to a device doesnt dissapear any more...

Hi. I'm a bit frustrated. i have linked my spotify premium account via facebook and I'm using an android device (S7 edge) and one imac and on my PS4. when all these devices are on/working my go to device (which is the android device) even though i se...

Newbie

Hi. I'm a bit frustrated. i have linked my spotify premium account via facebook and I'm using an android device (S7 edge) and one imac and on my PS4. when all these devices are on/working my go to de...

527 Views

0 replies

0 likes

  • 527 Views
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  • 0 likes