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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209506 Views

137 replies

10 likes

Android
autoplay
bluetooth
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  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558871 Views

78 replies

3 likes

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  • 78 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461922 Views

575 replies

39 likes

Account
Free
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Superuser Contribution Shuffle play not working

I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping me from deleting the app and not using Spotify.

Casual Listener

I have a free account and every time I try to use the app with shuffle play it pops up that this is a premium feature only. I can't pick a song to play or shuffle play so there's very little keeping ...

Cherishmelody

Casual Listener

1246 Views

8 replies

0 likes

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Spotify stops when i use Google Chrome and when there is an ad with sound

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Thank you very much.

Roadie

Hi, I'm using spotify for Android 5.1.1 and when i use Google Chrome spotify often stops streaming because an ad with sound appears. How can I continue to listen to my music without these stops? Than...

S3ndG

Roadie

1287 Views

2 replies

0 likes

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  • 2 replies
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If you how to deal with the situation , please help

I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be controlled even I am using other apps. Please helpPS I am ...

Newbie

I don't know why I can't control the the song playing in my lock screen and can control it only when I make it in the Spotify app . How can I make changes or do anything to make it able to be control...

Dreadlord

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I keep recieving a download error message for maximum download limit

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this error so i can download whatever and however many s...

Newbie

Can anyone help me.. this error message comes up however then it will download some songs then stop and the selected songs and albums will be in waiting to download. Is there anyway i can clear this ...

MaryS

Roadie

685 Views

1 replies

0 likes

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  • 1 replies
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Songs not playing keep saying no available

Not letting my play songs keep telling me the songs are not available what's the problem??

Newbie

Not letting my play songs keep telling me the songs are not available what's the problem??

Nico

Community Legend

345 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline Playlists disappering

all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me (I HAVE PREMIUM ACCESS)

Casual Listener

all my playlists offline are disappearing, need to download again and again, I'm tired of this problem ... please help me   (I HAVE PREMIUM ACCESS)

farofaoz

Casual Listener

477 Views

2 replies

1 likes

  • 477 Views
  • 2 replies
  • 1 likes

Daily Mix doesn't update

Hello,I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a refresh of some sort? It's a great feature and I want to...

Casual Listener

Hello, I have Spotify Premium and saw 4 daily Mix options for me to choose a few weeks ago; now only one daily Mix is available and it has been the same song list the entire time. Does it need a ref...

bgraybow

Casual Listener

2856 Views

2 replies

0 likes

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I cannot log into my account thru Android. Can anybody help me?

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Newbie

I just changed my password, went for premium version from my laptop and keep trying to log in on my smart phone but it fails again and again. Any ideas what is going on?

Joe

Community Legend

352 Views

1 replies

0 likes

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  • 1 replies
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Moto E (2nd Generation) Offline Play Issues

Yo party people,I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle.It's happened with The Orb's "God's Own Mirrorball" and Bill Evans' "Dr...

Newbie

Yo party people, I've had some sporadic issues with offline playback recently. As my data is mad limited and I usually use Spotify for long bike rides, this has been a huge hassle. It's happene...

639 Views

0 replies

0 likes

Motorola Moto 2nd gen
play offline
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[Android] GIANT!!!!!! Shuffle button and other interface issues

Greeting,It would be much easier to leave feedback if there were a button next to the GIANT SHUFFLEbutton. The logout menu choice could aslo be a lot easier to find. Speaking of shuffle. It looks like the requests to alter the interface by adjusting ...

Gig Goer

Greeting, It would be much easier to leave feedback if there were a button next to the   GIANT SHUFFLE button. The logout menu choice could aslo be a lot easier to find.   Speaking of...

318 Views

0 replies

0 likes

Android
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Superuser Contribution Accidentaly removed the song informantion

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on settings on Spotify I can't find out what I did. Ho...

Casual Listener

I was outside Spotify and when I go out of the app I usually get this kinda song informasjon about which song I'm listening to so I can skip or stop the music. But I accidentaly removed that. And on ...

Anyk17

Spotify Star

642 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[Bug] Close Spotify, keeps playing music.

Safeware and HardwareAndroid 6.0.1 / LG-H830 StepsHave music playingClose Spotify What (sometimes) happens Music keeps playing and now Spotify is no longer in the notification bar or in the list of open apps. What I expect to happenSpotify exits and ...

Newbie

Safeware and Hardware Android 6.0.1 / LG-H830   Steps Have music playing Close Spotify   What (sometimes) happens     Music keeps playing and now Spotify is no longer in...

Russcampion

Casual Listener

3110 Views

3 replies

0 likes

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  • 3 replies
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Sportify hapert na downloaden

Beste mede gebruikers, misschien kan iemand mij helpen?Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit.Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 mtr. van de philips AEA2700 af en heb een goede wifi en...

Newbie

Beste mede gebruikers, misschien kan iemand mij helpen? Ik download en sla de muziek op mijn samsung S7 en doe dit in de hoogste kwaliteit. Helaas hapert de muziek redelijk vaak. Ik zit nog geen 5 ...

563 Views

0 replies

0 likes

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Bring back the old long press menu

Other than the redesign, the new menu sucks.1. I'll have to always scroll down to make the other options appear on screen.2. "Add to up next" hardly works3. Sometimes, "Add to a playlist" too

Regular

Other than the redesign, the new menu sucks. 1. I'll have to always scroll down to make the other options appear on screen. 2. "Add to up next" hardly works 3. Sometimes, "Add to a playlist" too

439 Views

0 replies

1 likes

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Solved!! Changing SD memory card for a bigger one

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

Newbie

If i change my SD memory card to buy a bigger one, for ej. Changing my 8gb memory for a 32gb one. How can I keep my songs downloaded? Or do I have to re-download them?

crematedman

Community Legend

1098 Views

1 replies

0 likes

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Spotify chewing through my data like a fat Mexican through tacos

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of an hour. I was able to get another gigabyte and I us...

Newbie

So for some reason spotify undownloaded all of my music and decided to redownload it while I was riding around town on my bike. 2.5 gigabytes of mobile data went the way of the dodo in the space of a...

crematedman

Community Legend

457 Views

1 replies

1 likes

  • 457 Views
  • 1 replies
  • 1 likes

Solved!! Storage in SD card bug

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory.But Spotify has an issue: when you look at it in the app list, its intern memory usage considers the songs that are not even there. As ...

Newbie

I've noticed what seems to be a bug. I chose to store all music in SD card so I could have more free intern memory. But Spotify has an issue: when you look at it in the app list, its intern memory u...

Joe

Community Legend

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
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Superuser Contribution Autoplay não funciona!

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque meus dois usos principais para Spotify são para mante...

Newbie

Quando a música termina, o aplicativo não está jogando a música seguinte, a menos que desbloquear o meu telefone e ir para o aplicativo. Isso fez com que o aplicativo inutilizável para mim, porque me...

user-removed

Not applicable

4395 Views

1 replies

3 likes

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  • 1 replies
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Superuser Contribution Já paguei 3 vezes e não ativa o Premium

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

Newbie

Me ajudem, já coloquei meu cartão para pagar 3 vezes, cobrou 10 reais três vezes e não ativa minha conta Premium! O que eu faço? Nao acho nenhum contato direto com o Spotify

user-removed

Not applicable

389 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Slow download offline music

Dear users.I'm having very slow speed for downloading offline music.I wish to know why I'm getting this issue.Is the same speed on every wifi network I'm connected.I have a Samsung s7.Regards.

Newbie

Dear users. I'm having very slow speed for downloading offline music. I wish to know why I'm getting this issue. Is the same speed on every wifi network I'm connected. I have a Samsung s7...

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes