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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Expec

Visitor

408125 Views

553 replies

37 likes

Account
Free
  • 408125 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8869 Views

0 replies

7 likes

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Its Undownloading my songs

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my songs again...im in premium also...why that happens

Newbie

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my song...

gohyian

Newbie

548 Views

3 replies

0 likes

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Spotify crashes with specific songs

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, but I don't think this should be the way to solve it,...

Casual Listener

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, bu...

franalbavt

Casual Listener

3484 Views

2 replies

1 likes

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After re-opening app, queue jumps back to previous songs

Hi,Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at night and to make sure I'm not crazy, or something. For i...

Newbie

Hi, Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at nigh...

503 Views

0 replies

1 likes

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Heruntergeladene Dateien laden nicht mehr

Hallo Leute,ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium meine Musik ohne Internetverbindung hören zu können, d...

Visitor

Hallo Leute, ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium m...

578 Views

0 replies

0 likes

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A2DP controls aren't working

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing.I've tried reinstalling the app.Restarting the phone makes the controls work one time until next time I take a car ride.

Visitor

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing. I've tried reinstalling the app. Restarting the phone makes the con...

253 Views

0 replies

0 likes

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How Does Someone Suggest Music To Appear on Spotify?

HiWas wondering how to suggest music to appear on Spotify? I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, can suggestions be made to have these added? Many thanks

Newbie

Hi Was wondering how to suggest music to appear on Spotify?  I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, c...

sakura08

Roadie

338 Views

1 replies

0 likes

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Last played music bug

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

Newbie

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

253 Views

0 replies

0 likes

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spotify quits immediately

Hello! I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I can not make it work again. What I did: - uninstalled ( i th...

Casual Listener

Hello!   I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I ...

sakura08

Roadie

752 Views

7 replies

0 likes

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My keeps stopping

My Music stops playing when I leave the app after a few seconds

Newbie

My Music stops playing when I leave the app after a few seconds

sakura08

Roadie

352 Views

1 replies

0 likes

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I cant play songs stuck on shuffle.

On my phone spotify will not let me chose a song it only lets me play songs on shuffle play. I dont understand why it will not work right?

Newbie

On my phone spotify will not let me chose a song it only lets me play songs on shuffle play. I dont understand why it will not work right?

sakura08

Roadie

440 Views

1 replies

0 likes

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Won't play even in shuffle

I don't have premium account and When I try to listen music in shuffle I won't play and says that's a premium feature.

Newbie

I don't have premium account and When I try to listen music in shuffle I won't play and says that's a premium feature.

sakura08

Roadie

288 Views

1 replies

0 likes

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Solved!! Spotify playing through phonecalls

Hi, I'm using marshmallow 6.02 on a Samsung Galaxy S7. I bought the phone new, and Spotify is a pre-installed default app. I recently had to do a hard reset on my phone restoring it to factory settings. Ever since, when I'm listening to Spotify, and ...

Casual Listener

Hi, I'm using marshmallow 6.02 on a Samsung Galaxy S7. I bought the phone new, and Spotify is a pre-installed default app. I recently had to do a hard reset on my phone restoring it to factory settin...

sakura08

Roadie

745 Views

3 replies

0 likes

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Solved!! Suddenly spotify shows what is playing on my sons phone

Hi Past few days I noticed that sometimes on my Android, I got a notification "Spotify downloading", but I wasn't using spotify at all at that time. Today I suddenly saw a popup: "song xxxxx playing on iPhone Bas" which is the iPhone of my son. We ar...

Regular

Hi Past few days I noticed that sometimes on my Android, I got a notification "Spotify downloading", but I wasn't using spotify at all at that time. Today I suddenly saw a popup: "song xxxxx playin...

Dell46

Newbie

2023 Views

4 replies

0 likes

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Account Statistics / Information

Woke up today with a message from Spotify that my account was in use elsewhere. What does that mean and how can I change it? Thanks!

Casual Listener

Woke up today with a message from Spotify that my account was in use elsewhere. What does that mean and how can I change it? Thanks!

RickandMorty4

Casual Listener

473 Views

2 replies

0 likes

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My Discover Tab Selections Are Missing

Hi everyone..I've been a Spotify Premium listener for a lil over 2 years and have been generally happy with the service...Problem is this: I rely on the Discover tab after clicking on "Browse" and I rely on it for the daily updated top 20 reccomendat...

Roadie

Hi everyone..I've been a Spotify Premium listener for a lil over 2 years and have been generally happy with the service...Problem is this: I rely on the Discover tab after clicking on "Browse" and I ...

Beltane575xx

Roadie

413 Views

3 replies

0 likes

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Spotify is deleting my songs, crashing constantly, and just generally buggy.

Spotify has been extremely buggy since the last update. Ive had to redownload my saved songs twice (which takes hours), keeps crashing, the widget from the lock screen is gone, songs skip or freeze, and songs continue to play after I remove headphone...

Newbie

Spotify has been extremely buggy since the last update. Ive had to redownload my saved songs twice (which takes hours), keeps crashing, the widget from the lock screen is gone, songs skip or freeze, ...

314 Views

0 replies

1 likes

  • 314 Views
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Same songs all the time

Hello! I'm starting to be a little bit annoyed by the random mode in one of my playlists. I have around 60 songs in this playlist but it doesn't matter whether I close the app or start playing another playlist, every time I come back to the playlist ...

Newbie

Hello! I'm starting to be a little bit annoyed by the random mode in one of my playlists. I have around 60 songs in this playlist but it doesn't matter whether I close the app or start playing anothe...

259 Views

0 replies

0 likes

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Spotify doesn't recognize my tablet

I use Spotify free 6.2.0.1 028 on my Nexus 7 2013 with android 6.0.1. From a few months the app doesn't recognize the device as a tablet and I can only use the shuffle mode. Does anyone know how to fix it?

Casual Listener

I use Spotify free 6.2.0.1 028 on my Nexus 7 2013 with android 6.0.1. From a few months the app doesn't recognize the device as a tablet and I can only use the shuffle mode. Does anyone know how to f...

Joe

Community Legend

829 Views

4 replies

0 likes

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Solved!! Songs are too fast

Just started to use the app rearing two well know albuns and the songs are faster than original versions. What is wrong?!

Casual Listener

Just started to use the app rearing two well know albuns and the songs are faster than original versions. What is wrong?!

MBSmark

Regular

3484 Views

7 replies

0 likes

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Solved!! Would it be possible to get play lists from two countries

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music.Is there any possibility to get lists of two countries - now or in the future?I am sure that I am no...

Casual Listener

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music. Is there any possibility to get lists of two co...

user-removed

Not applicable

694 Views

3 replies

0 likes

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