Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110605 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222672 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579481 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477291 Views
577 replies
40 likes
I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc. Today I noticed the same thing that was happening that day. Spotify is telling me there is no internet connection available, yet ...
I know there was a DDoS attack a few days ago that caused users to be unable to use services like Spotify, Netflix, etc. Today I noticed the same thing that was happening that day. Spotify i...
494 Views
0 replies
2 likes
Hi!I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the album. Then Spotify locks me on an "suggestion title" w...
Hi! I have a small problem with Spotify on my phone. I'm a free user. When I want to listen to a specific artist (Chris Tilton, the Fringe Soundtrack albums), I can listen to 2 or 3 tracks of the al...
338 Views
0 replies
0 likes
My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.
My Galaxy S7 edge lock screen controls won't work except for pause 3/4 of the time, have to open app. Also it won't respond to headphone controls or watch controls.
Regular
785 Views
2 replies
0 likes
Hallo Spotify-Kenner, mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum? Weis jemand eine Lösung? Hab schon mehrfach deinstalliert und neu installiert?Auch schon Cache, etc. gelöscht.... nichts hilft F...
Hallo Spotify-Kenner, mein Android Handy (Samsung S2) stürzt bei Suche, nach Eingabe des 2.Buchstabens dauernd ab, warum? Weis jemand eine Lösung? Hab schon mehr...
710 Views
0 replies
0 likes
I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarely it does connect). Same for another device. I can ...
I can no longer get spotify to connect to chromecast though until recently it did not have any problems. Chromecast shows up in spotify but when it tries to connect nothing happens (though very rarel...
685 Views
0 replies
0 likes
Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscreen for spotify. I thought this was cool as I though...
Hi, I use spotify on my desktop computer but a couple nights ago installed it on my Nexus 4 android phone (4.2.1). When I first installed it and was playing a song I had music controls on my lockscre...
Newbie
7344 Views
9 replies
3 likes
Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...
Since two days ago when I launch the app in my Xiaomi mi6 the app dont work. Only apear a black screen and then the app close...
Community Legend
1218 Views
3 replies
0 likes
I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows. I can clear it by exiting the main interface and g...
I play one of the new Daily Mix playlists and give a song either a heart or do not play again rating. When the track finishes and moves onto the next one the rating of the previous track still shows....
Music Fan
632 Views
2 replies
0 likes
None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.
None of my playlists are staying downloaded. I will download them and they say I likited the device limit. Even when I cleared all my devices in my account settings it is still not working. Help.
Casual Listener
712 Views
3 replies
0 likes
ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with the notification, which is kinda of messy to do it.
ive updated my nexus 5 with lollipop OTA and spotify doesnt show the music control on lock screen while playing. The only way to control is to turn lock screen notifications on and control it with ...
Regular
64398 Views
12 replies
1 likes
Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In using it on a galaxy s6 and power saving mode is off...
Spotify is telling me there's no internet connection. it won't play anything that isn't downloaded and it won't download anything new. I'm nowhere near 3k songs, which I hear is about the limit. In u...
Casual Listener
828 Views
2 replies
0 likes
Using Spotify on an Xperia z5, newest Update.The music Stops playing every few minutes wjether i use headphones or Not.Starting again over the widget doesnt work, i habe to go to the App an Press Play there again.Restart and Deinstallation didnt work...
Using Spotify on an Xperia z5, newest Update. The music Stops playing every few minutes wjether i use headphones or Not. Starting again over the widget doesnt work, i habe to go to the App an Press...
Casual Listener
949 Views
3 replies
0 likes
Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que se deba esto ya me ha sucedido en dos ocasiones, q...
Hola, en dias pasados realize un viaje fuera de la ciudad y mis playslist que tenia descargadas en algun momento indeterminado se borraron, me aparecian pero debia descargarlas otras vez, no se a que...
Casual Listener
892 Views
3 replies
0 likes
Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonando.
Cuando reproduzco un Daily Mix en mi reproductor Bluetooth no puedo cambiar de canción ni hacia adelante ni hacia atrás, además si recibo una llamada durante la reproducción la música continúa sonand...
458 Views
0 replies
0 likes
I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to shuffle the entire artist catalogue. thanks!
I am having a problem where on the android app, I go to the artist and hit shuffle, and all it does is shuffle the "most popular" songs listed for that artist, I would like to know how to get it to s...
Community Legend
782 Views
1 replies
1 likes
I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app with recently added on top. When I select this playlis...
I'm having an issue when using Spotify with Android auto. I have a "starred playlist" which contains songs that were added at random times. I have this list sorted on my phone and the desktop app wit...
Newbie
1548 Views
5 replies
1 likes
Community Legend
1310 Views
9 replies
0 likes
Hi,I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?
Hi, I'm Sofien. Sorry for my english but i'm italian. So, i bought samsung galaxy icon x how can i add my spotify playlist on local storage of this device?
Community Legend
1606 Views
1 replies
0 likes
Hello People,My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young as the morning and old as the sea' from Passenger. I ha...
Hello People, My problem is that I can't save a whole album. I can save a couple of songs but the other songs are grey. Does anyone know how to fix this problem? The album in particular is 'Young ...
Community Legend
843 Views
1 replies
0 likes
There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.
There appears to be no way to turn the app from offline to online. There is no settings button, no more button, nothing.
Community Legend
650 Views
1 replies
0 likes
