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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387916 Views

545 replies

34 likes

Account
Free
  • 387916 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
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  • 7 likes

Not getting my premium

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

Newbie

I have a new phone when I login in it is not giving me my premium spotify. I don't want to listen to commercials while working out.

kirashi

Community Legend

347 Views

2 replies

0 likes

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[Android][Search] Improve Android Auto Functionality - From Uber Driver

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver in Sydney and I like to provide a premium experienc...

Newbie

Hello, I have just started using Android Auto. I much prefer using Spotify this way over using Bluetooth for the aesthetic appeal and reliability of sound quality over bluetooth. I am an Uber driver ...

996 Views

0 replies

3 likes

Android
Search
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Crash after login

Hello,I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close.When i login to other account its work ok.

Newbie

Hello, I have a problem with Android app. when i login to my account using mobile app, they crash i get only Black screen and after few sec app close. When i login to other account its work ok.

sakura08

Roadie

418 Views

2 replies

0 likes

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  • 2 replies
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Lock screen and pulldown bar issues

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The same goes for the remote on my earbuds (which are ...

Casual Listener

Recently moved from an old ZTE Maven to an S7 Edge, and for whatever reason, I cannot change the song from the lock screen or the pulldown bar. I have to go to the app in order to repeat or skip. The...

sakura08

Roadie

776 Views

5 replies

0 likes

  • 776 Views
  • 5 replies
  • 0 likes

[Android] Spotify not showing up in notificatins

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

Regular

I use a OnePlus 3 and sometimes when I leave the Spotify all it doesn't show up in the background

doverlock

Regular

1226 Views

3 replies

1 likes

Android
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  • 3 replies
  • 1 likes

Mobile app no longer allows you to change songs on home screen or out of app.

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app. I've tried to uninstall and re-install the app. Music DOES play in the background when the app is closed.The app simply doesn't have a status bar in the hom...

Regular

Currently with my Samsung Galaxy S6, I can only change songs, pause, play, etc. while in app.    I've tried to uninstall and re-install the app.  Music DOES play in the background w...

doverlock

Regular

6148 Views

5 replies

0 likes

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  • 5 replies
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Android Spotify Problems After Installing Amazon Echo Alexa App

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically I have a family account and initially setup Amazon Echo using my main (Ian) Spotify account successfully.BUT because my m...

Visitor

Since connecting my account to Amazon Echo ... my Spotify app on my Android device no longer works - for my account specifically   I have a family account and initially setup Amazon Echo ...

user-removed

Not applicable

726 Views

2 replies

0 likes

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HELP! Local files not syncing!

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never had any problems downloading local files, this is on...

Casual Listener

This has been happening since yesterday. For some unknown reason, my local file songs have been refusing to download. I'm connected by the same wifi and all of other requirements needed, I've never h...

jlee_asakura

Casual Listener

454 Views

2 replies

0 likes

  • 454 Views
  • 2 replies
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Stops after each track

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening it. This is weird and very frustrating to be gettin...

Regular

I have Spotify on my Android phone and a Premium account. It stops playing after each track until I go back to the Spotify screen. I don't even have to press play; the next track starts upon opening ...

kpk0422

Regular

426 Views

4 replies

0 likes

  • 426 Views
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Playlist loop

HiI play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs and then repeat.If I start in the middel of the playlis...

Newbie

Hi I play one of my large playslist everyday at work (2500+ songs), but after a couple of hours it start to repeat it self. I don't ever get all the way through. It's like it only plays 100 songs an...

ohan

Newbie

885 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Wont play or open albums saved to Note 5

In the last week or so Ive been unable to open saved albums online or offline as I get the loading 'circle' permanently. I can play any song if I goto Songs section. Ive deleted cashe, app etc and still have same issue. Spotify works after reset but ...

Casual Listener

In the last week or so Ive been unable to open saved albums online or offline as I get the loading 'circle' permanently. I can play any song if I goto Songs section. Ive deleted cashe, app etc and st...

Joe

Community Legend

400 Views

4 replies

0 likes

  • 400 Views
  • 4 replies
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Cannot control playback on KMM-BT315U bluetooth

I used to have google play before I switch to spotify, and I am used to control the playback from the vehicle controls or the KENWOOD KMM-BT315U which is connected to my android over bluetooth.With spotify I cannot go to next track or previous track....

Newbie

I used to have google play before I switch to spotify, and I am used to control the playback from the vehicle controls or the KENWOOD KMM-BT315U which is connected to my android over bluetooth. ...

772 Views

0 replies

0 likes

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Its Undownloading my songs

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my songs again...im in premium also...why that happens

Newbie

When i download songs on spotify to play it offline, it downloads....but when i check it again without internet connection, all of the songs are not downloaded, so i need to redownload all of my song...

gohyian

Newbie

513 Views

3 replies

0 likes

  • 513 Views
  • 3 replies
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Spotify crashes with specific songs

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, but I don't think this should be the way to solve it,...

Casual Listener

Since one of the last updates, Spotify started to crash (just stops working) with specific tracks at a specific part of the song, always the same one. So the only way to avoid it is removing them, bu...

franalbavt

Casual Listener

3450 Views

2 replies

1 likes

  • 3450 Views
  • 2 replies
  • 1 likes

After re-opening app, queue jumps back to previous songs

Hi,Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at night and to make sure I'm not crazy, or something. For i...

Newbie

Hi, Well I guess this has certainly already been brought up by someone. But well, I couldn't find anything which would match this problem in the forums and so just to be able to sleep bether at nigh...

487 Views

0 replies

1 likes

  • 487 Views
  • 0 replies
  • 1 likes

Heruntergeladene Dateien laden nicht mehr

Hallo Leute,ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium meine Musik ohne Internetverbindung hören zu können, d...

Visitor

Hallo Leute, ich habe keinen thread zu dem Thema gefunden, also öffne ich mal einen. Seit einiger Zeit habe ich das Problem, dass ab und zu wenn ich mein spotify auf offline stelle, um mit premium m...

550 Views

0 replies

0 likes

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A2DP controls aren't working

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing.I've tried reinstalling the app.Restarting the phone makes the controls work one time until next time I take a car ride.

Visitor

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing. I've tried reinstalling the app. Restarting the phone makes the con...

242 Views

0 replies

0 likes

  • 242 Views
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How Does Someone Suggest Music To Appear on Spotify?

HiWas wondering how to suggest music to appear on Spotify? I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, can suggestions be made to have these added? Many thanks

Newbie

Hi Was wondering how to suggest music to appear on Spotify?  I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, c...

sakura08

Roadie

321 Views

1 replies

0 likes

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  • 1 replies
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Last played music bug

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

Newbie

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

244 Views

0 replies

0 likes

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spotify quits immediately

Hello! I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I can not make it work again. What I did: - uninstalled ( i th...

Casual Listener

Hello!   I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I ...

sakura08

Roadie

688 Views

7 replies

0 likes

  • 688 Views
  • 7 replies
  • 0 likes