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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850227 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850227 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16785 Views
  • 3 replies
  • 0 likes
  • 16785 Views
  • 3 replies
  • 0 likes

No se muestra titulo y autor coche

No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea? El telefono es un android versión 4.4.4. Gracias.

  • Casual Listener
  • No logro que el reproductor a través del coche via bluetooth muestre los titulos de las canciones, tampoco puedo pasar de una canción a otra, alguna idea?  El telefono es un android versión 4.4....
  • 398 Views
  • 0 replies
  • 1 likes
  • 398 Views
  • 0 replies
  • 1 likes

Offliine musics Android

Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappear from my cell . Already desistalei the program , I...

  • Newbie
  • Good afternoon people. I can no longer download my playlists on my Moto G 2. I trigger my wifi , enter the playlist, select the Available Offline option , the songs are downloaded , but then disappea...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Lost all info

I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.

  • Newbie
  • I can't remember my username or email, password. I am a paid premium user, and would like some help recovering my account.
  • Daniel
  • Community Legend
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Add queue issue

Brief description of the issue:If listening some playlist and add a song to the queue by search on your music the playlist is replacedSteps to reproduce the issue:First I did this: play random from my musicThen I did that: go back to music and search...

  • Newbie
  • Brief description of the issue: If listening some playlist and add a song to the queue by search on your music the playlist is replaced Steps to reproduce the issue: First I did this: play random ...
  • 187 Views
  • 0 replies
  • 0 likes
  • Android
    Playlist
    queue
  • 187 Views
  • 0 replies
  • 0 likes

Premium weg

Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?

  • Casual Listener
  • Ich habe ein neues Handy und habends mich damit in mein Spotify Premium Account einloggen wollen! Aber jetzt ist mein premium weg! Was nun?
  • Daniel
  • Community Legend
  • 501 Views
  • 3 replies
  • 0 likes
  • 501 Views
  • 3 replies
  • 0 likes

Canciones mal sugeridas

Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana...jvarmero@yahoo. es

  • Casual Listener
  • Sólo escucho música clásica. Últimamente me recomienda pop y similares tales como Rihana... jvarmero@yahoo. es
  • 477 Views
  • 0 replies
  • 1 likes
  • 477 Views
  • 0 replies
  • 1 likes

Spotify BMW

I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop.But now I cant switch songs using the control on the steering wheel. I...

  • Newbie
  • I own a 2015 BMW and I use the spotify app on my phone and it plays through bluetooth streaming audio in my car. I recently Upgraded my phone software to Marshmallow from Lollipop. But now I cant ...
  • Daniel
  • Community Legend
  • 1095 Views
  • 1 replies
  • 0 likes
  • 1095 Views
  • 1 replies
  • 0 likes

dispositivo no compatible

I have a premium account, and i need to install in a LGG4 but is not compatible.I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.

  • Newbie
  • I have a premium account, and i need to install in a LGG4 but is not compatible. I need a fast solution, if you don't give me a solution, i demand my money back as soon as you can.
  • Daniel
  • Community Legend
  • 364 Views
  • 2 replies
  • 0 likes
  • LG G4
    Not Available
    not compatible
  • 364 Views
  • 2 replies
  • 0 likes

Spotify deleted all my playlists

Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)

  • Newbie
  • Hey everyone. So I just opened my spotify and all my playlists are randomly deleted. My spotify has been acting weird recently (playing random songs)
  • Daniel
  • Community Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

changed mobile

After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying again?

  • Casual Listener
  • After getting a new mobile my account is reset on free but I already have had a Premiumaccount. I install the app new but that was not helpful. How do I get my Premium Account back without paying aga...
  • osornios
  • Spotify Star
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Volume

My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!

  • Newbie
  • My is Spotify music volume is not high enough on my Samsung Galaxy Note 4? This never happened before. HELP!
  • Daniel
  • Community Legend
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Samsung galaxy j7

Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una visualización de lo que está escuchando pero en el ...

  • Visitor
  • Buenos días tengo android 5.1.1 en un samsung galaxy j7 y mi duda es la siguiente, un amigo tiene un Motorola y cuando está escuchando música y bloquea el celular en la pantalla de bloqueo se ve una ...
  • Daniel
  • Community Legend
  • 1382 Views
  • 1 replies
  • 0 likes
  • 1382 Views
  • 1 replies
  • 0 likes

Spotify android app is crashing

Hi.I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?

  • Newbie
  • Hi. I have a nvidia shield tablet Android 6. when I am hearing music sometimes the app is closeing without and error msg. Can anybody help me?
  • Nico
  • Community Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

"Something went wrong" error message before log in

Hi, im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my "Your Libary" tap i see the the option to look at my recent podc...

  • Visitor
  • Hi,   im having a hard time browsing through podcasts & Videos. Everytime my spotify logs in i get the error " Something went wrong" before directing me to my HOME page. when i flip to my ...
  • Daniel
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Set default playback device

Is it possible to choose the default playback device? I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I can't find any settings for it?

  • Casual Listener
  • Is it possible to choose the default playback device?   I've got Chromecast at home now so I want to play it through this by default whenever it is available. Seems like a simple thing but I c...
  • Daniel
  • Community Legend
  • 730 Views
  • 1 replies
  • 3 likes
  • 730 Views
  • 1 replies
  • 3 likes

"Spotify is offline at the moment"

When i download a offline playlist and put my spotify in offlinemode i constantly get a problem.. If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to go online again to resume where i left listening. I saved...

  • Casual Listener
  • When i download a offline playlist and put my spotify in offlinemode i constantly get a problem..  If i stop listening fo 5-10 minutes i get the "Spotify is offline at the moment" and i have to ...
  • Daniel
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! music sorting options

Hello spotify community, I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my question is can you do this also in on the android app or not? ...

  • Casual Listener
  • Hello spotify community,   I have this question for the app on android phone. What i mean is on the dekstop app you can sort music on date you added songs to that specific playlist, now my que...
  • brentlostak420
  • Casual Listener
  • 920 Views
  • 2 replies
  • 0 likes
  • Music
    Playlist
    sorting
  • 920 Views
  • 2 replies
  • 0 likes

No search option in the menu

I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu

  • Newbie
  • I just got a Samsung Galaxy 7. My spotify playlists didnt transfer over and now as I try to recreate it I cant find the Search option in the menu
  • DasPeter
  • Community Legend
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Recently played artists not updating

I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?

  • Regular
  • I like to reference my recently played artists, however lately it has not been updating. Is there a solution to fix this?
  • user-removed
  • Not applicable
  • 817 Views
  • 1 replies
  • 2 likes
  • Recently played artists
  • 817 Views
  • 1 replies
  • 2 likes

Cannot play the songs of an artist

Hey everyone,I have a problem: I follow the artist "Niila" on Spotify but when I visit his page it does not show me any songs and I cant play them. Is this artist only for spotify premium? Or is there anything else wrong? Greetings,Kiki

  • Visitor
  • Hey everyone, I have a problem:   I follow the artist "Niila" on Spotify but when I visit his  page it does not show me any songs and I cant play them. Is this artist only for spotify pr...
  • Daniel
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes