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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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Viktor_k83

Casual Listener

209514 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209514 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

558898 Views

78 replies

3 likes

  • 558898 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461929 Views

575 replies

39 likes

Account
Free
  • 461929 Views
  • 575 replies
  • 39 likes

Music on SD card not downloaded

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the celluar network and Wi-Fi and I couldn't play music, ...

Regular

I got a Samsung Galaxy S5 which I have transfered my music to the SD card beacuse I only have 16GB of internal storage. But when I transfered the music I lost the offline list, and I turned of the ce...

Joe

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

text verification

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

Newbie

i am not receiving the code that spotify is sending me to update my payment details. i need to update my subscription not to be cut off..help!

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
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Most important feature lost

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify doesnt automatically stop and resume anymore.In case...

Newbie

Spotify doesnt appear in the status bar. If i disconnect from bluetooth sound or 3.5mm headphone jack the sound doesnt stop anymore. Similar Problem with youtube: if i start a youtube video spotify d...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Spotify's Randomizer

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist and throw in like three or four songs from another ...

Casual Listener

How exactly does the Android app shuffle music? Something I've noticed while using the radio feature and shuffling my playlists. The radio will only ever pull a handful of songs from the base artist ...

Sanzo2point0

Casual Listener

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Can't acces Artists or albums under 'Your Music'

When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g.Playlist do work btwAny solution?

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When I enter an artist in your music, it just stay 'loading' forever, and it happens over WiFi and with 4g. Playlist do work btw Any solution?

theloginova

Casual Listener

568 Views

3 replies

1 likes

  • 568 Views
  • 3 replies
  • 1 likes

App keeps crushing

Im currently using a Redmi Note 2android version 5.0.2 LRX22Gall of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will run as normal. the moment i download any playlist and play a...

Casual Listener

Im currently using a Redmi Note 2 android version 5.0.2 LRX22G all of a sudden my spotify keeps crashing the moment i start the app. if i reinstall and log in with my facebook account it will...

rozencruz

Casual Listener

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes

Disconnectiom from wifi

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone please explain why that is.

Newbie

Recently my spotify app has been disconnection from there internet i use premium but i started a new account to see what might have happened and it disconnected from the internet also can someone ple...

Joe

Community Legend

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Spotify app on broken device means I can't log in on new phone

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone on line and used the "log out on other devices" func...

Newbie

Hiya, I had a Samsung but it got broken so am now using a different device. I downloaded the app again and tried to log in but it said that I already had an account set up in that name. I have gone o...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Adobe Flash download

Hi there! I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly. This evening I wanted to open the app again but instead I got an notification that I should download the Adobe Flash to use Spotify. Even though a...

Newbie

Hi there!   I wanted to open my Spotify playlists on the app on my Chromebook. It always works perfectly.   This evening I wanted to open the app again but instead I got an notification...

ErickRGuetta

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Playlist isnt working

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account offline and still nothing is working. So if anyone ha...

Casual Listener

I found a link to 5sos Ep but when i try to play on my laptop it won't work. I go on my laptop. I try to put the songs in a playlist on my phone but it won't work. I uninstalled it, put my account of...

5sosfam2

Casual Listener

596 Views

4 replies

0 likes

  • 596 Views
  • 4 replies
  • 0 likes

Spotify não carrega conteúdo salvo em Artistas e Álbuns

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quando reinstala, ele volta a funcionar normalmente, de...

Casual Listener

Meu Spotify não carrega meu conteúdo salvo, como artistas e Álbuns, nem salva offline. Já reinstalei o aplicativo, removi meu dispositivo dos dispositivos off-line no site e o problema persiste. Quan...

654 Views

0 replies

0 likes

bug
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Solved!! Chromecast cannot launch from Android app

Hi all,Up until recently I could cast just fine from my OnePlus3, but recently the following happens: 1) I select the Chromecast device, just like before: 2) The Spotify load screen shows up on my TV as normal, but crashes after a while and goes back...

Music Fan

Hi all, Up until recently I could cast just fine from my OnePlus3, but recently the following happens:   1) I select the Chromecast device, just like before:   2) The Spotify load ...

mabullo

Casual Listener

2189 Views

9 replies

2 likes

  • 2189 Views
  • 9 replies
  • 2 likes

Daily Mix always the same

Hi all, Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android! Unfortunately, every time that I leave the Daily Mix to maybe listen to another playlist, the next time I go to listen to the Daily Mix it starts playin...

Casual Listener

Hi all,   Firstly, I would like to say that I absolutely love the new Daily Mix feature on Android!   Unfortunately, every time that I leave the Daily Mix to maybe listen to another pla...

Joe

Community Legend

9018 Views

4 replies

7 likes

  • 9018 Views
  • 4 replies
  • 7 likes

Spotify 6.3.0.882 won't open xiaomi mi 5

Brief description of the issue:October 15 I realized that Spotify won't open, it crash when you try to open it.Steps to reproduce the issue:1. Open app2. Crash immediatelyFirst I did thisRebooting phone. Problem didn't changeUpdating Spotify or phone...

Casual Listener

Brief description of the issue: October 15 I realized that Spotify won't open, it crash when you try to open it. Steps to reproduce the issue: 1. Open app 2. Crash immediately First I did th...

Joe

Community Legend

1803 Views

2 replies

1 likes

6.3.0.882
Mi 5
spotify wont work
Xiaomi
  • 1803 Views
  • 2 replies
  • 1 likes

Song Not Available

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the songs, even though they are showing up in my playlist...

Casual Listener

So, I've got a couple songs that I put on my computer, and I followed the steps to get them to sync to my android device (Galaxy Note 4, running the latest versions) and whenever I try to play the so...

ThemisBro

Casual Listener

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

Spotify won't play on my android phone

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalled the app. Any help?

Casual Listener

I'm not a premium member, but I've had Spotify on my phone since June. Recently my playlists will not play on my phone at all. I have tried logging in and out and have also uninstalled and reinstalle...

xxavzxx

Casual Listener

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Solved!! All my songs are missing

Since the last update all my favourite songs are missing. Why?

Newbie

Since the last update all my favourite songs are missing. Why?

szywxws12

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! App crash after start. xiaomi mi4i

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already restared the phone and reinstalled the app still no...

Casual Listener

When i click on the spotify icon the app starts into black screen. After a few seconds the app crashes i guess and i am back on the home screen of my phone. So I cant open and use the app. I already ...

FH89

Casual Listener

1772 Views

3 replies

0 likes

  • 1772 Views
  • 3 replies
  • 0 likes