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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376905 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

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A2DP controls aren't working

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing.I've tried reinstalling the app.Restarting the phone makes the controls work one time until next time I take a car ride.

Visitor

Since like a week or so ago the car controls for A2DP stopped working, I can get the music playing but the controls does nothing. I've tried reinstalling the app. Restarting the phone makes the con...

240 Views

0 replies

0 likes

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How Does Someone Suggest Music To Appear on Spotify?

HiWas wondering how to suggest music to appear on Spotify? I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, can suggestions be made to have these added? Many thanks

Newbie

Hi Was wondering how to suggest music to appear on Spotify?  I have a few songs I can recall from my youth I'd love to be able to add to my playlist but they are simply nowhere to be found, c...

sakura08

Roadie

303 Views

1 replies

0 likes

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Last played music bug

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

Newbie

So I have this weird bug, when I listen to a song, it doesn't show the last artist in the queue. Can someone help?

239 Views

0 replies

0 likes

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spotify quits immediately

Hello! I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I can not make it work again. What I did: - uninstalled ( i th...

Casual Listener

Hello!   I looked for other topic other solution, but nothing good for me. I have a Android 5.1.1 Xiaomi Redmi3 Pro. There was no problem until today morning. Spotify quit from my phone and I ...

sakura08

Roadie

666 Views

7 replies

0 likes

  • 666 Views
  • 7 replies
  • 0 likes

My keeps stopping

My Music stops playing when I leave the app after a few seconds

Newbie

My Music stops playing when I leave the app after a few seconds

sakura08

Roadie

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

I cant play songs stuck on shuffle.

On my phone spotify will not let me chose a song it only lets me play songs on shuffle play. I dont understand why it will not work right?

Newbie

On my phone spotify will not let me chose a song it only lets me play songs on shuffle play. I dont understand why it will not work right?

sakura08

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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Won't play even in shuffle

I don't have premium account and When I try to listen music in shuffle I won't play and says that's a premium feature.

Newbie

I don't have premium account and When I try to listen music in shuffle I won't play and says that's a premium feature.

sakura08

Roadie

270 Views

1 replies

0 likes

  • 270 Views
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Solved!! Spotify playing through phonecalls

Hi, I'm using marshmallow 6.02 on a Samsung Galaxy S7. I bought the phone new, and Spotify is a pre-installed default app. I recently had to do a hard reset on my phone restoring it to factory settings. Ever since, when I'm listening to Spotify, and ...

Casual Listener

Hi, I'm using marshmallow 6.02 on a Samsung Galaxy S7. I bought the phone new, and Spotify is a pre-installed default app. I recently had to do a hard reset on my phone restoring it to factory settin...

sakura08

Roadie

682 Views

3 replies

0 likes

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Solved!! Suddenly spotify shows what is playing on my sons phone

Hi Past few days I noticed that sometimes on my Android, I got a notification "Spotify downloading", but I wasn't using spotify at all at that time. Today I suddenly saw a popup: "song xxxxx playing on iPhone Bas" which is the iPhone of my son. We ar...

Regular

Hi Past few days I noticed that sometimes on my Android, I got a notification "Spotify downloading", but I wasn't using spotify at all at that time. Today I suddenly saw a popup: "song xxxxx playin...

Dell46

Newbie

1953 Views

4 replies

0 likes

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Account Statistics / Information

Woke up today with a message from Spotify that my account was in use elsewhere. What does that mean and how can I change it? Thanks!

Casual Listener

Woke up today with a message from Spotify that my account was in use elsewhere. What does that mean and how can I change it? Thanks!

RickandMorty4

Casual Listener

439 Views

2 replies

0 likes

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My Discover Tab Selections Are Missing

Hi everyone..I've been a Spotify Premium listener for a lil over 2 years and have been generally happy with the service...Problem is this: I rely on the Discover tab after clicking on "Browse" and I rely on it for the daily updated top 20 reccomendat...

Roadie

Hi everyone..I've been a Spotify Premium listener for a lil over 2 years and have been generally happy with the service...Problem is this: I rely on the Discover tab after clicking on "Browse" and I ...

Beltane575xx

Roadie

376 Views

3 replies

0 likes

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  • 3 replies
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Spotify is deleting my songs, crashing constantly, and just generally buggy.

Spotify has been extremely buggy since the last update. Ive had to redownload my saved songs twice (which takes hours), keeps crashing, the widget from the lock screen is gone, songs skip or freeze, and songs continue to play after I remove headphone...

Newbie

Spotify has been extremely buggy since the last update. Ive had to redownload my saved songs twice (which takes hours), keeps crashing, the widget from the lock screen is gone, songs skip or freeze, ...

292 Views

0 replies

1 likes

  • 292 Views
  • 0 replies
  • 1 likes

Same songs all the time

Hello! I'm starting to be a little bit annoyed by the random mode in one of my playlists. I have around 60 songs in this playlist but it doesn't matter whether I close the app or start playing another playlist, every time I come back to the playlist ...

Newbie

Hello! I'm starting to be a little bit annoyed by the random mode in one of my playlists. I have around 60 songs in this playlist but it doesn't matter whether I close the app or start playing anothe...

235 Views

0 replies

0 likes

  • 235 Views
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Spotify doesn't recognize my tablet

I use Spotify free 6.2.0.1 028 on my Nexus 7 2013 with android 6.0.1. From a few months the app doesn't recognize the device as a tablet and I can only use the shuffle mode. Does anyone know how to fix it?

Casual Listener

I use Spotify free 6.2.0.1 028 on my Nexus 7 2013 with android 6.0.1. From a few months the app doesn't recognize the device as a tablet and I can only use the shuffle mode. Does anyone know how to f...

Joe

Community Legend

763 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Songs are too fast

Just started to use the app rearing two well know albuns and the songs are faster than original versions. What is wrong?!

Casual Listener

Just started to use the app rearing two well know albuns and the songs are faster than original versions. What is wrong?!

MBSmark

Regular

3406 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Would it be possible to get play lists from two countries

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music.Is there any possibility to get lists of two countries - now or in the future?I am sure that I am no...

Casual Listener

Hi, I am leaving in Denmark but am French. I have Spotify premium and enjoy the play lists accessible in Denmark but miss a lot French artists' music. Is there any possibility to get lists of two co...

user-removed

Not applicable

641 Views

3 replies

0 likes

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  • 3 replies
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Dont musik

Hallo,Ich habe mir für den urlaub paar 100 lieder runter geladen. Aber aufeinmal sind alle lieder weg.Ich habe hier so ein schlechtes internet das ich mir keine lieder runterladen kann.Jetzt sitze ich hier 2 wochen ohne musik in griechenland fest.Dan...

Newbie

Hallo, Ich habe mir für den urlaub paar 100 lieder runter geladen. Aber aufeinmal sind alle lieder weg. Ich habe hier so ein schlechtes internet das ich mir keine lieder runterladen kann. Jetzt si...

199 Views

0 replies

0 likes

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one person at a time with premium family.

I have the premium family package and it will only let one person use it at a time. If I am listening and my daughter gets on, The music will switch to what she played and it will play out of both phones. How do we fix this?

Newbie

I have the premium family package and it will only let one person use it at a time. If I am listening and my daughter gets on, The music will switch to what she played and it will play out of both ph...

kavenieza

Music Fan

316 Views

1 replies

0 likes

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Saved Artists Won't Load

So weather I'm online or offline, when I go to my saved artists and select one, it just gives an infinte looping green circle, no matter what network I'm on, or how long I wait. Saved songs menu still works, and searching for an artist then selecting...

Visitor

So weather I'm online or offline, when I go to my saved artists and select one, it just gives an infinte looping green circle, no matter what network I'm on, or how long I wait. Saved songs menu stil...

kavenieza

Music Fan

287 Views

1 replies

0 likes

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Android Version Not Downloading Local Files Properly

I have local files on my computer of El Camino by The Black Keys. They haven't released the album on Spotify but Spotify still has the catalog of the songs in the album. I added the local files to a playlist and pressed the download button. All of th...

Casual Listener

I have local files on my computer of El Camino by The Black Keys. They haven't released the album on Spotify but Spotify still has the catalog of the songs in the album. I added the local files to a ...

Joe

Community Legend

434 Views

3 replies

0 likes

  • 434 Views
  • 3 replies
  • 0 likes