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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Whole Lotta Chromecasts

Got a One plus X for a while and use Spotify premium.Very strange thing it that I get a hole list of "available" google casts, see attached picture.fyi, I only got one Chromecast, since then spotify loads images, playlists etc. very slow (startup is ...

Regular

Got a One plus X for a while and use Spotify premium. Very strange thing it that I get a hole list of "available" google casts, see attached picture. fyi, I only got one Chromecast, since then spot...

281 Views

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Wont connect

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no internet connection

Newbie

Spotify always says no internet connection but im clearly connected...as im posting on here lol. Im not in offline mode, cant look at any new songs browse and home just keep loading while saying no i...

DylanDakota

Roadie

333 Views

1 replies

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Default Screens when opening Spotify

Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline" message. Previously, opening Spotify would launch ...

Casual Listener

Recently (perhaps around June?), I noticed that when opening spotify on my mobile, the default load screen is either the new/suggested artists home page if I am online, or the black "you are offline"...

Fuller1754

Newbie

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5 replies

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I HATE SPOTIFY CONNECT!!! TURN THIS **bleep** OFF ALREADY!

My car has an android console.. Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the console to connect to I can play what's stored on the consol...

Casual Listener

My car has an android console..  Spotty**bleep** did NEVER asked me anything or prompt me and now it always plays the music on my PC at home. If I don't turn on the Hotspot in my car for the ...

342 Views

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Not playing all the songs of an Atist when playing by Artist

So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cases up to 10-12) over and over instead of searching for t...

Newbie

So I like the "play by artist" feature, it allows me to listen to everything the chosen Artist has available. In many many Artist I've found that it tends to play the same 4-5 songs (in some cas...

335 Views

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Solved!! Spotify App Says "Download" instead of "Available Offline"

I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing here? Screenshot attached....

Newbie

I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing h...

Joe

Community Legend

647 Views

1 replies

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Donwloading? But I haven't added any new offline tracks.

Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists not under my control as offline. So it can't be that...

Music Fan

Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists n...

265 Views

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Lockscreen with album background, but no widget

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to always be there, regardless of where I was when I lo...

Regular

A few days ago I noticed that if I'm not on the main "Now Playing screen" (I don't know what do you call it) when I lock my phone, when unlocking it, there's no widget on the lockscreen. It used to a...

navaira

Roadie

423 Views

1 replies

1 likes

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Music stopps after 3 tracks automatically?!

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Casual Listener

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...

258 Views

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'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

Regular

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...

gazer104

Newbie

731 Views

3 replies

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Equaliser Issue Android

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

Music Fan

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

599 Views

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Android
bug
Equalizer
Issue with eq
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Me elimina mis canciones sincronizadas

Buenas, quizás tengan mas quejas sobre este problema.Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logear, me muestra todo de nuevo, pero al paso de un tiemp...

Casual Listener

Buenas, quizás tengan mas quejas sobre este problema. Desde el día de ayer, se eliminaron mis canciones sincronizadas, mis grupos y albums guardados (Sin eliminar caché y datos), al volverme a logea...

GeminiBastard

Casual Listener

356 Views

2 replies

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Downloading songs to listen to offline

Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later? Thanks

Casual Listener

Hello? If I have downloaded an album to listen to offline, why would I need to re-download a few weeks later?   Thanks

osornios

Spotify Star

426 Views

3 replies

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[PSA] Android Marshmallow 6.0.1 breaks offline sync

Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync. If you get an OS update you MAY want to hold off for a ...

Casual Listener

Okay I think I've solved my own issue from another thread.  After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync...

1625 Views

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bug
psa
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Solved!!Superuser Contribution Problem with sd card

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

Casual Listener

I can't store songs in my sd card. My cellphone (moto e 2nd gen) doesn't show me the option.

avoubik

Casual Listener

1512 Views

6 replies

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Can't get rid of downloading notification

So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It never completes and it's impossible to get rid of. It turns out th...

Casual Listener

So I finally figured out what is happening (after clearing, uninstalling, etc).   When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete).  It ...

morticae

Casual Listener

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1 replies

5 likes

bug
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offline tracks unsynced

Hi there,from time to time, all offline-tracks are unsynced after restart.Message = using more then 3 devicesTherefore since three month, I only use two devices at a time to be sure this will not happen again.Today I checked how many devices are show...

Casual Listener

Hi there, from time to time, all offline-tracks are unsynced after restart. Message = using more then 3 devices Therefore since three month, I only use two devices at a time to be sure this will n...

kofi209

Casual Listener

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2 replies

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Superuser Contribution Samsung A3 2016 - music cuts out

Recently my Spotify has been cutting out during songs - it just did it twice in the space of about three seconds making listening unbearable. I had thought it was my headphones as they fell into water but I'm currently using a speaker plugged into my...

Regular

Recently my Spotify has been cutting out during songs - it just did it twice in the space of about three seconds making listening unbearable. I had thought it was my headphones as they fell into wate...

Alejandro_C

Spotify Legend

1508 Views

6 replies

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