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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114847 Views

26 replies

4 likes

  • 114847 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230932 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230932 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590085 Views

79 replies

3 likes

  • 590085 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484861 Views

580 replies

42 likes

Account
Free
  • 484861 Views
  • 580 replies
  • 42 likes

Lock Screen back and forward doesn't function

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last update for me. Also the exit button in the lock screen m...

Casual Listener

Hey. In the lock screen mode back and forward buttons doesn't do anything. Pause functions as usual. To move between the tracks, have to go to app and push buttons there. Started after the last updat...

11154442406

Casual Listener

1573 Views

5 replies

1 likes

  • 1573 Views
  • 5 replies
  • 1 likes

Solved!! Can't play some songs in downloaded playlist

Hey,recently I downloaded a few playlists to my android phone, got offline to listen to them but some songs won't play or stop playing at a particular point no matter how often I restart them. I even tried do delete other playlists because I thought ...

Casual Listener

Hey, recently I downloaded a few playlists to my android phone, got offline to listen to them but some songs won't play or stop playing at a particular point no matter how often I restart them. I ev...

Rochelle_Suo

Casual Listener

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Solved!! Exclusive the forever edition

I was wondering why exclusive the forever edition by Chris brown is not on spotify. is it because of a certain license transfer?

Casual Listener

I was wondering why exclusive the forever edition by Chris brown is not on spotify. is it because of a certain license transfer?

kirashi

Community Legend

7454 Views

3 replies

1 likes

  • 7454 Views
  • 3 replies
  • 1 likes

Solved!! Samsung Galaxy S7 Problems

I recently upgraded to a Samsung Galaxy S7 and for a while was using Spotify Premium without any troubles. However of late a few annoying troubles have started.- the Home screen widget does not work anymore.- the Lock screen widget no longer appears ...

Casual Listener

I recently upgraded to a Samsung Galaxy S7 and for a while was using Spotify Premium without any troubles. However of late a few annoying troubles have started. - the Home screen widget does not w...

NikhilSN

Casual Listener

1471 Views

2 replies

0 likes

  • 1471 Views
  • 2 replies
  • 0 likes

Entire account wiped!

Everything is gone! All my music and playlists have disappeared after the app uninstalled itself, then after reinstalling, closed itself out and said I had no more storage, which is a lie.

Visitor

Everything is gone! All my music and playlists have disappeared after the app uninstalled itself, then after reinstalling, closed itself out and said I had no more storage, which is a lie.

Joe

Community Legend

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!! Can't Download Local Files Music

I just can't donwload Local Files on my cellphone. I get stuck on this message "Waiting to download" but the music never gets downloaded and I dont know why. Can anyone help me please?Obs: There's an image as attachment.

Casual Listener

I just can't donwload Local Files on my cellphone. I get stuck on this  message "Waiting to download" but the music never gets downloaded and I dont know why. Can anyone help me please? Obs: Th...

kirashi

Community Legend

17858 Views

4 replies

0 likes

  • 17858 Views
  • 4 replies
  • 0 likes

i cant see spotify controls in notification bar & block screen

Im premium since several months ago.With the new upload in my phone (samsung s4) i cant see the spotify controls in notification bar and block screen.Now im thinking leave Spotify cause of this mistake.¿Can i get any help about how to get those contr...

Newbie

Im premium since several months ago. With the new upload in my phone (samsung s4) i cant see the spotify controls in notification bar and block screen. Now im thinking leave Spotify cause of this m...

Joe

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Android 7 no lockscreen control

Hey there, so I installed spotify on my android 7 phone (stock) and I have no possibility to control (play/pause, next etc.) in my lockscreen. Even in the drop down menu is no spotify interface. So I have to unlock my phone and open the app to pause/...

Visitor

Hey there,   so I installed spotify on my android 7 phone  (stock) and I have no possibility to control (play/pause, next etc.) in my lockscreen.  Even in the drop down menu is no sp...

Joe

Community Legend

1096 Views

1 replies

0 likes

  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local de armazenamento.

Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer?

Newbie

Em meu dispositivo não está aparecendo a opção "Armazenamento" quando vou em configurar. Já tentei reinstalar mas o problema persiste... o que devo fazer?

Anyk17

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify gift card 3 monate

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle), die einstellungen kann ich verändern. Spotify zei...

Newbie

Ich habe eine spotify premium Karte für drei Monate gekauft und eingelöst am Anfang hat es funktioniert. Seit heute kann ich meine erstellte playlist und Songs nicht mehr anspielen (nur noch shuffle)...

Anyk17

Spotify Star

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

App crashes in specific functions

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time. This only happens on my yoga tablet 2-1050F. No matter what subscription i login through, premium or free, dont matter, it just closes wh...

Newbie

In spotify, when i enter "related artists" or "messages", it closes/crashes approximatly two thirds of the time.  This only happens on my yoga tablet 2-1050F. No matter what subscription i &nbs...

Miikka123

Newbie

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Cannot access synced albums/playlist when offline

Hi, When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me. To be precise I can access the list of albums (and the list of playlists) and when I choose one, the album/playlist v...

Visitor

Hi,   When my phone is offline, I can't access any of my synced albums or playlist. This is a real blocker and I hope you can help me.   To be precise I can access the list of albums (a...

user-removed

Not applicable

515 Views

1 replies

0 likes

Android
Offline Access
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify app crashes when i try to log in on android phone

My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and it worked, then i logged out and logged in with my o...

Newbie

My spotify app crashes immediately when i try log in on android phone! i have allready tried to re-install atleast 10 times, it didn`t work. Then i tried to log in with my girlfriend`s account, and i...

Anyk17

Spotify Star

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify notification bar and lock screen controls don't skip songs

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

Newbie

The lock screen and notification bar controls are there, but they don't work, I've tried skipping songs and it just doesn't do anything.

Anyk17

Spotify Star

595 Views

1 replies

3 likes

  • 595 Views
  • 1 replies
  • 3 likes

Superuser Contribution PROBLEMA NO PREMIUM

Estou com um problema pois o meu app não atualizou para o premium, já reiniciei o celular, reiniciei o app, já desinstalei e mesmo assim continua com o mesmo problema. Inclusive verifiquei no cartão e foi debitado duas vezes. Podem me ajudar?

Newbie

Estou com um problema pois o meu app não atualizou para o premium, já reiniciei o celular, reiniciei o app, já desinstalei e mesmo assim continua com o mesmo problema. Inclusive verifiquei no cartão ...

Anyk17

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist

Inicie sesion despues de reiniciar mi celular de fabrica y al instalar la aplicacion ya no estan todas mis playlist y me dice que me cambie a premiun cuando ya lo hice! Que pasooo? Que hagooo??

Visitor

Inicie sesion despues de reiniciar mi celular de fabrica y al instalar la aplicacion ya no estan todas mis playlist y me dice que me cambie a premiun cuando ya lo hice! Que pasooo? Que hagooo??

Anyk17

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with Settings in Android-App

Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Importing My Music in Settings. I'll try to login wit...

Newbie

Hello I have a problem with the import of songs on my smartphone, so I can use the Spotifyapp as a central player. We have a family account. When my wife logs in to the app, you have the menu item Im...

Anyk17

Spotify Star

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Solved!! black display

Hi, After I click on the app the screen goes black for a few seconds and then it sends me back into menu. The app is running on my ram memory and it's working when I start listening through pc but i can't run the app on my phone. Other apps works fin...

Casual Listener

Hi,   After I click on the app the screen goes black for a few seconds and then it sends me back into menu. The app is running on my ram memory and it's working when I start listening thr...

AegoCwik

Casual Listener

1834 Views

3 replies

0 likes

  • 1834 Views
  • 3 replies
  • 0 likes

Spotify data usage

Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half.Using ver 6.3.0.882 w/ Samsung Galaxy 7 Edge

Casual Listener

Recently Spotify started using I'd say 5x the mobile data than it used to. Before it would use maybe 200mb / month for how much I use it. Now it has used close to 600mb in about a week and a half. U...

mgruber

Regular

783 Views

2 replies

0 likes

  • 783 Views
  • 2 replies
  • 0 likes