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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 781 Views
  • 0 replies
  • 4 likes

Daily mix missing

The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version. i understand that it may still be crawling but it s...

  • Newbie
  • The daily mis showed up under the the radio section for a short while and then went missing. can't seem to get it back. i have already tried logging out and in and its updated to the latest version.&...
  • marlonsphere
  • Roadie
  • 785 Views
  • 1 replies
  • 1 likes
  • 785 Views
  • 1 replies
  • 1 likes

Song changing volume on it's own

I've had some recent weird episodes with my music. Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song will stop because the volume turns all the way down. Sometimes the...

  • Visitor
  • I've had some recent weird episodes with my music.  Spotify will be open, phone will be locked, a song will be playing and randomly the volume will change and most of the time the song wil...
  • user-removed
  • Not applicable
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Music offline not available on Android

Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses space in the memory, so I have to delete the app wi...

  • Casual Listener
  • Im using a Sony M5 with Android 6.0. I download some music using the Premium account, but always, after a few days, the music offline it is gone. it si not available for offline play, but still uses ...
  • user-removed
  • Not applicable
  • 350 Views
  • 3 replies
  • 0 likes
  • 350 Views
  • 3 replies
  • 0 likes

Can't Login

I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save to my sd card which has 25 GB memory left so I dele...

  • Newbie
  • I forgot my username and I have several emails I have no access to the email I set the account up with...I was logged in on my phone but my storage became full even though everything was set to save ...
  • sakura08
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Unavailable Songs on mobile

I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3).On my Android, I have the local files which are "unavailable", while I have previously make playlist ...

  • Visitor
  • I have Spotify Prenium, I have make a playlist with musics in Spotify (in the software), and with musics which are on my computer (my own files mp3). On my Android, I have the local files which ar...
  • user-removed
  • Not applicable
  • 1060 Views
  • 4 replies
  • 2 likes
  • 1060 Views
  • 4 replies
  • 2 likes

Self Service | Device Management

Samung device was working fine and now a lot of songs says song not available

  • Newbie
  • Samung device was working fine and now a lot of songs says song not available
  • marlonsphere
  • Roadie
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Download offline error

This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get deleted and I have to pay for this **bleep**ing **bleep*...

  • Newbie
  • This piece of **bleep** app always glitches out and deletesee all my offline music cause of "an unknown error" so I spend 3 weeks downloading the music again and when it's finally finish it get delet...
  • marlonsphere
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Solved!! Won't play songs that I select

Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen when I am trying to listen to something for the fir...

  • Newbie
  • Whenever I search a new song and tap on it to play my spotify says that I can't play the song. This also occurs when I shuffle a Playlist that I haven't listened to before. It oppears to only happen ...
  • Algee
  • Roadie
  • 1748 Views
  • 1 replies
  • 0 likes
  • 1748 Views
  • 1 replies
  • 0 likes

Sometimes songs I select say "Song is not available." Also, playlist won't continuously play

Hi everyone,I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1.The FIRST problem is that sometimes when I select songs to play it will say "Song is not available" and won't let me play the song. Howe...

  • Casual Listener
  • Hi everyone, I've been having two problems with Spotify Premium on my Samsung Galaxy s6 with Android version 6.0.1. The FIRST problem is that sometimes when I select songs to play it will say "Song...
  • Joe
  • Community Legend
  • 499 Views
  • 3 replies
  • 0 likes
  • 499 Views
  • 3 replies
  • 0 likes

Solved!! Android offline crash

Hi,Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine during the rest of the day but today I'm facing the ...

  • Casual Listener
  • Hi, Since yesterday, spotify crashes whenever I go to my "Your music" folder during offline mode. This doesn't happen in online mode. I uninstalled it and did a fresh installation and it worked fine...
  • Miguelscoelho
  • Casual Listener
  • 2879 Views
  • 10 replies
  • 0 likes
  • 2879 Views
  • 10 replies
  • 0 likes

Spotify randomly stops working when connected mobile data

Recently I have run into an issue with my Spotify app where it will suddenly stop playing music and tell me that I'm not connected to the internet. I'm using a Verizon Ellipses 7 tablet. I use the 4G mobile data when I am either at work to use Spotif...

  • Casual Listener
  • Recently I have run into an issue with my Spotify app where it will suddenly stop playing music and tell me that I'm not connected to the internet. I'm using a Verizon Ellipses 7 tablet. I use the 4G...
  • dereid99
  • Casual Listener
  • 2207 Views
  • 8 replies
  • 1 likes
  • 2207 Views
  • 8 replies
  • 1 likes

Doesn't play next song in list

After one song is completed, I must take out my phone and hit next Really annoying. This bug has been present in iOS and Android for years.

  • Roadie
  • After one song is completed, I must take out my phone and hit next Really annoying. This bug has been present in iOS and Android for years.
  • haavamoa
  • Newbie
  • 4148 Views
  • 8 replies
  • 0 likes
  • Android
    bug
    Bug Playlist
    iOS
  • 4148 Views
  • 8 replies
  • 0 likes

Storage

So I'm using the latest version of Spotify on my phone, and my SD card is fully functional in my phone but I still don't have the option to transfer storage from my phone to my SD card

  • Newbie
  • So I'm using the latest version of Spotify on my phone, and my SD card is fully functional in my phone but I still don't have the option to transfer storage from my phone to my SD card
  • Joe
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! No Available Offline option for Playlists

I have premium and I was trying to add local songs into my spotify playlist. Both my desktop app and Android app are connected on the same WiFi. I managed to add the songs into the playlist without problems. I just can't play the local songs on my An...

  • Casual Listener
  • I have premium and I was trying to add local songs into my spotify playlist. Both my desktop app and Android app are connected on the same WiFi. I managed to add the songs into the playlist without p...
  • Joe
  • Community Legend
  • 6011 Views
  • 5 replies
  • 0 likes
  • 6011 Views
  • 5 replies
  • 0 likes

Cant login because of facebook

I can't login into the app due to account not being linked to Facebook. I have tried uninstalling the app, closed my Spotify account and opened another one.... didn't work at all. Still says my account isn't linked to Facebook and that I need to put ...

  • Newbie
  • I can't login into the app due to account not being linked to Facebook. I have tried uninstalling the app, closed my Spotify account and opened another one.... didn't work at all. Still says my accou...
  • Joe
  • Community Legend
  • 631 Views
  • 2 replies
  • 0 likes
  • 631 Views
  • 2 replies
  • 0 likes

Spotify incredible slow on Moto X Play, almost unusable

Hello, I've been having problems with spotify on my Moto X Play for months now. It's incredible slow. Two months ago I posted this problem on Reddit, but no succes. The app is still incredicle slow. starting the app can take up to a minute (maybe lon...

  • Regular
  • Hello,     I've been having problems with spotify on my Moto X Play for months now. It's incredible slow. Two months ago I posted this problem on Reddit, but no succes. The app is still ...
  • Harry10932
  • Casual Listener
  • 1611 Views
  • 1 replies
  • 1 likes
  • 1611 Views
  • 1 replies
  • 1 likes

hard reset on android

I had to do a hard reset on my Moto E, and after reinstalling Spotify, all the musoc I had saved to my sd card dors not shoe up under downloaded music. Its definitely still on the card. Is there a way to import it so i dont have to re-download a bunc...

  • Visitor
  • I had to do a hard reset on my Moto E, and after reinstalling Spotify, all the musoc I had saved to my sd card dors not shoe up under downloaded music. Its definitely still on the card. Is there a wa...
  • Harry10932
  • Casual Listener
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Downloaded playlist but it doesnt play

Hey. I have premium and I created a playlist and downloaded it. But it doesn't play without internet connection (which should work with premium.) What can I do? I kicked the app and installed it new - not better. I logged out and in again - still the...

  • Casual Listener
  • Hey. I have premium and I created a playlist and downloaded it. But it doesn't play without internet connection (which should work with premium.) What can I do? I kicked the app and installed it new ...
  • ScarletPrince
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes