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I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to have my existing playlists / songs synced to my new device, so I can listen to them offline:
Despite performing these however, I noticed that Spotify doesn't begin to download my songs. I can see them, but they are not available offline (the arrow to the left of each song is not green). If I play a song though, the app downloads it, and it will be available offline. I have more than a thousand songs, I don't want to go over them one by one. I was expecting a prompt from the app that it is downloading, but none of those happened. Interestingly, Spotify instructs me to "Go to Settings to download using cellular" - despite this setting already turned on prior. I turned this setting off/ on anyway, but I got the same behavior. I even restarted the phone, and eventually restored it to factory settings, performed the steps above again, but to no avail. I'm getting frustrated already, haha. Please help. Thank you so much!