Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393112 Views

546 replies

35 likes

Account
Free
  • 393112 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8313 Views

0 replies

7 likes

  • 8313 Views
  • 0 replies
  • 7 likes

Superuser Contribution Downloads undownload themselves

All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. That's why I paid for it so I could have music when of...

Casual Listener

All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. Tha...

user-removed

Not applicable

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz assinatura premium e continuo free

OláFiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?

Newbie

Olá Fiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?

user-removed

Not applicable

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Playing uninterruptedly

Does spotify app imposes a limit for how long can you play continuously?I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although it keeps playing for te whole day, it stops overnight ...

Casual Listener

Does spotify app imposes a limit for how long can you play continuously? I installed the app on a phone, plugged on the wall charger and simply let it playing at morning. I observed that, although i...

magnomp

Casual Listener

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Videos aren't playing

Some videos don't work in the Spotify app for Android!

Regular

Some videos don't work in the Spotify app for Android!

Joe

Community Legend

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Searh bar

Every time I try to search music it closed the app!

Newbie

Every time I try to search music it closed the app!

Joe

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Teste do premium

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos? quero ser reembolsada e pois esta bem claro a info...

Newbie

Eu fui cobrada o valor de 10,00. sendo que seria gratis por 30 dias, e até agora mesmo após todas as orientações não aparece a versão premium, fica pedindo dados de pagamento de novo!!! como faremos?...

mariohr

Newbie

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Musik automatically muting mid song

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on the sound again I have to completely restart the Spot...

Casual Listener

Ever since I upgraded to premium (2 days ago), occasionally the Musik 'mutes' itself in the middle of a song. It does note say muted or something, it just keeps playing - without sound. To turn on th...

Pi31415

Casual Listener

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

Superuser Contribution Erro no daily mix

Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.

Casual Listener

Não consigo acessar o Daily Mix. Minha versão é 1.2.5.3. Solicito verificação.

Joe

Community Legend

505 Views

3 replies

0 likes

  • 505 Views
  • 3 replies
  • 0 likes

Change Spotify from internal storage to SD card

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Newbie

I have a Moto X Play and I want to change the app from internal storage to SD but the app don't give me the options to do that, I've done everything, but it didn't works. Help!

Joe

Community Legend

389 Views

2 replies

0 likes

  • 389 Views
  • 2 replies
  • 0 likes

Tool rock musician

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Casual Listener

Why does it seem that tool is the only musician that isn't on Spotify we need to fix this

Joe

Community Legend

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Connect to cellular

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

Casual Listener

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

Deannareville

Casual Listener

388 Views

2 replies

0 likes

  • 388 Views
  • 2 replies
  • 0 likes

Personal play count for songs

Some songs simply disappeared from my library!

Casual Listener

Some songs simply disappeared from my library!

Joe

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Last Upadate Issues.

Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification saying cannot connect on both phones that cannot be 'swi...

Newbie

Hi guys, since the last update of Spotify there have been a few things out of place. Casting to a Chromecast does not work from mine or my partners phones and there is also a blank notification sayin...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Solved!! Open spotify links in android app

Hi ! I'm a newbie in Spotify Premium. I've installed the android app but I don´t know how can I open web links in the app instead of web explorer. Could you help me, please? Regards.JnkPnk

Regular

Hi ! I'm a newbie in Spotify Premium. I've installed the android app but I don´t know how can I open web links in the app instead of web explorer. Could you help me, please? Regards. JnkPnk

julien19durand

Casual Listener

26217 Views

6 replies

0 likes

  • 26217 Views
  • 6 replies
  • 0 likes

Missing some songs in my library when I look them to download them they are already saved

Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an option to remove) but yet when I search my library they...

Newbie

Over night I am missing certain songs out if my library. In some cases I saved an album and only a few songs are left. When I search for them I find they are already downloaded (only gives me an opti...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

sync over cellular not working

I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.

Casual Listener

I need help. I want to use my mobile data to dowload songs. But even though I already turned on sync over cellular its still asking me to turn it on. Please help.

erickblldrs

Newbie

7531 Views

4 replies

0 likes

  • 7531 Views
  • 4 replies
  • 0 likes

Spotify connect Denon Avr-1300w

Hello fellow Spotifyers.I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver.The first two weeks it worked like a charm on my brand new Huawei P9 Plus, and suddenly one day it wouldn't find my r...

Newbie

Hello fellow Spotifyers. I'm new to this wireless system Spotify connect after I bought myself a Denon AVR-1300W home cinema receiver. The first two weeks it worked like a charm on my brand new H...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

all my downloaded music disappeared when my phone died

all my downloaded music (execpt the one playlist I just downloaded) just disappeared after my device died. I have a feeling it may be more htc's fault then spotify but I feel like there could be a way to detect then undo this bug?

Music Fan

all my downloaded music (execpt the one playlist I just downloaded) just disappeared after my device died. I have a feeling it may be more htc's fault then spotify but I feel like there could be a wa...

Blambert_

Newbie

2562 Views

5 replies

0 likes

  • 2562 Views
  • 5 replies
  • 0 likes