Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
Timbo6sic6
Casual Listener
70793 Views
69 replies
26 likes

70793 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29456 Views
5 replies
0 likes

29456 Views
5 replies
0 likes

Irrelevant tour dates

When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though).I have my settings as customized as the mobile app will allow me, so how do I receive relevant tour dates f...

spartnerfy
Casual Listener
When I view an artist, the tour date shown (if one is shown at all) is not for my city ( I know these few bands are coming to my city, though). I have my settings as customized as the mobile app wil...
2016-10-21 12:10:54 AM
2016-10-21 12:29:26 AM
MichaelGK
Gig Goer
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Solved!!Superuser Contribution New Android Notification

The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the app is playing music, so thanks for that

Nayibmc
Regular
The new notification widget looks kind of ugly, like a generic music player. At least it doesn't get the white transition as the older version, and now it does appear on the lockscreen whenever the a...
2016-10-19 4:13:26 AM
2016-10-21 10:28:30 PM
user-removed
Not applicable
595 Views
1 replies
1 likes

595 Views
1 replies
1 likes

Too many devices

Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phone...help if you can??

Jonathanm211
Casual Listener
Hi I just turned on spotify on my phone and had a message saying 'you can only download to 2 devices so we will delete your downloads from this device' which it has. But I only use spotify on my phon...
2016-10-21 9:22:26 AM
2016-10-21 9:58:07 PM
Hubo
Community Legend
796 Views
3 replies
0 likes

796 Views
3 replies
0 likes

Solved!! Still no Daily Mix playlist!

After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version.I am able to find the Daily Mix using the search function, which is something but not as it should be. Al...

Jansloterman
Casual Listener
After waiting for 3 weeks, the Daily Mix playlist still hasn't shown in my library. What to do? Premium (and intensive) user, latest app version. I am able to find the Daily Mix using the search f...
2016-10-21 9:43:19 PM
2016-10-21 9:47:27 PM
Jansloterman
Casual Listener
550 Views
1 replies
0 likes

550 Views
1 replies
0 likes

Superuser Contribution Meu plano premium sumiu após limpar os dados do app

Pessoal, Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify.quando fui acessar o app e logar percebi que meu plano premium não estav...

joannecsanadi
Newbie
Pessoal, Eu costumo limpar os cachês dos meus apps para liberar espaço da memória já que meu android é "teco teco" rs e tive a infeliz ideia de limpar os dados do app do spotify. quando fui...
2016-10-19 1:38:54 AM
2016-10-21 9:19:39 PM
user-removed
Not applicable
341 Views
1 replies
0 likes

341 Views
1 replies
0 likes

Solved!! android notifications and Spotify

Hi, I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1. and using premium Spotify. My issue are all of the sound notifications that disrupt the music. Whenever I listen to the music and a message on whatsapp, viber , facebook, twitte...

pe3k
Casual Listener
Hi, I have Lenovo Vibe X3. Recently I updated my phone to Android 6.0.1. and using premium Spotify. My issue are all of the sound notifications that disrupt the music. Whenever I...
2016-07-04 7:49:49 PM
2016-10-21 9:04:08 PM
evo4g63t
Roadie
13504 Views
3 replies
0 likes

13504 Views
3 replies
0 likes

Pagamento

Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada tentativa minha, 5 tentativas, e vou ter que pagar 5...

Mauro9
Newbie
Coloquei os dados do meu cartão para tornar minha conta Premium e nunca ia, sempre dava algum erro. Hoje consegui, finalmente, e chegou mensagens no meu celular do spotfy cobrando 10 reais por cada t...
2016-10-21 8:21:02 PM
187 Views
0 replies
0 likes

187 Views
0 replies
0 likes

Thanks for the silent video ads !

As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some blisful silence, followed by "Thanks for watching! ..." O...

appricot
Newbie
As a Spotify user, I really appreciate that when I play a video to receive 30 minutes of ad free music, there is no annoying audio for me to listen during that video advertisement. - just some b...
2016-10-21 7:39:12 PM
321 Views
0 replies
0 likes

321 Views
0 replies
0 likes

Fiz pagamento do Premium e não recebo retorno

Fiz o pgto e ainda não liberou minha conta premium

Halanisio
Newbie
Fiz o pgto e ainda não liberou minha conta premium
2016-10-21 7:17:29 PM
160 Views
0 replies
0 likes

160 Views
0 replies
0 likes

Music stops playing after 2 songs and when my screen times out

I would be listening to spotify at work with a auxiliary cord into a stero system and then it would stop playing after two or more songs when my phone locks cause I have a 15 min screen timeout and it's happened when I'd be driving and I would have t...

Jl31
Newbie
I would be listening to spotify at work with a auxiliary cord into a stero system and then it would stop playing after two or more songs when my phone locks cause I have a 15 min screen timeout and i...
2016-10-21 7:06:22 PM
230 Views
0 replies
0 likes

230 Views
0 replies
0 likes

Can't play songs on mobile, but works on PC(web)

I use the same account and play the same song on web and mobile, however my mobile phone can't play the song:https://play.spotify.com/track/1lcMyVPjYXaXpdWPYzrs76 It does work on Web, I'm wondering is it due to the region constraint? However I checke...

pateryiyi
Newbie
I use the same account and play the same song on web and mobile, however my mobile phone can't play the song: https://play.spotify.com/track/1lcMyVPjYXaXpdWPYzrs76 It does work on Web, I'm ...
2016-10-21 5:19:13 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

If I'm logged in I crash. (ANDROID)

Basically, when I am logged in to my app on my Xiaomi Redmi Note 3, it doesn't work. I launch it, it had a black screen for a few seconds, and then it goes straight back to the home screen or whatever screen I was on.If I clear the data to remove my ...

Finnick519
Newbie
Basically, when I am logged in to my app on my Xiaomi Redmi Note 3, it doesn't work. I launch it, it had a black screen for a few seconds, and then it goes straight back to the home screen or whateve...
2016-10-21 4:57:33 PM
168 Views
0 replies
0 likes

168 Views
0 replies
0 likes

Downloads are deletede before 30 days

Hi, I downloaden a few Albums to my mobile Phone. There is still enough storage. As far as i understood it, these Albums will be saved for 30 days. When i look into my Library and search only for downloaded Albums, they are remove after a few days. H...

testa121
Casual Listener
Hi, I downloaden a few Albums to my mobile Phone. There is still enough storage. As far as i understood it, these Albums will be saved for 30 days. When i look into my Library and search only for dow...
2016-10-20 11:51:53 PM
2016-10-21 8:48:53 AM
marlonsphere
Roadie
567 Views
5 replies
0 likes

567 Views
5 replies
0 likes

Download problems

I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?

debinhadiniz10
Newbie
I got a lil problem everytime I try to add a song on my saved music. I can't download it and I do have a premium account. How can I solve this?
2016-10-21 4:45:58 AM
2016-10-21 5:00:34 AM
marlonsphere
Roadie
214 Views
1 replies
0 likes

214 Views
1 replies
0 likes

2 things

I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!

Boaz08
Regular
I feel like I'm neglected by spotify, the AI has so many bugs it's just unacceptable and you guys don't even have Google now integration. It's just unacceptable!
2016-10-21 3:51:45 AM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Solved!! Trouble logging in w/ Samsung Edge

Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have:Phone: Samsung Galaxy S6 EdgeAndroid OS Version: Marshmallow (6.0.1)Updated to latest v...

tiffkuo
Casual Listener
Hi Spotify Community, I'm posting for a friend who can't post this because he's having trouble logging in via the Spotify Android App. Here are the details I have: ...
2016-10-14 9:46:38 PM
2016-10-21 2:50:34 AM
marlonsphere
Roadie
615 Views
3 replies
0 likes

615 Views
3 replies
0 likes

Solved!! [Android and PS4] PLEASE HELP ME.

My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and makes money to pay bills, like every other being on th...

anthony1311996
Casual Listener
My name is Anthony. I'm a free user with an account and multiple spotify apps, and I'm fine with the limit on skipping songs, and with ads because advertising is how spotify supports it's app and mak...
2016-10-19 4:42:53 AM
2016-10-21 2:47:59 AM
marlonsphere
Roadie
1387 Views
3 replies
0 likes

1387 Views
3 replies
0 likes

"Song Not Available"

After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to restart the song that was in progress meet the sam...

creamcityjw
Newbie
After listening to a playlist/album for an extended time and then pausing for a while, attempts to play a track from another playlist/album are met with "Song Not Available" and then even attempts to...
2016-10-20 10:45:46 PM
2016-10-21 2:40:30 AM
sakura08
Roadie
304 Views
2 replies
1 likes

304 Views
2 replies
1 likes

Running Spotify in the background of Kiii TV Box

My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spotify Premium. The tv box runs Android 5.1. I have bee...

tntbehnke
Newbie
My organization recently purchased a Kiii Quad-core OTT TV Box intending to use the box for digital signage projection in our lobby via Xibo, as well as provide some background music by running Spoti...
2016-10-21 2:12:03 AM
2016-10-21 2:25:58 AM
Joe
Community Legend
587 Views
1 replies
0 likes

587 Views
1 replies
0 likes

Android app feedback

My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand loyalty or I would have switched music apps a long t...

Sara48
Newbie
My app routinely takes over 2 minutes to load my music on startup. It also doesn't play music saved to my device when I have a spotty connection and seems to try to stream it. I have a lot of brand l...
2016-10-21 1:31:36 AM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

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