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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

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7 likes

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How do you find your favorite music?

Hi. I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT i didn't find any new favorite music?? What do you do? What's your idea? Thanks.

Regular

Hi.   I listened to hundreds of music in different sections(popular playlist - radio based on my favorite artist and song) BUT  i didn't find any new favorite music??   What do you...

yoramwierenga

Newbie

803 Views

1 replies

0 likes

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Hilfe auf deutsch für androit

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. Aus dem forum werde ich auch nicht schlau. Vielen da...

Newbie

Hallo ihr lieben folgendes problem ich bin premium kunde und will mein account ändern. Von facebook weg zu meiner normalen emailadresse leider weiß ich nicht mal wo ich sehe wie ich angemeldet bin. A...

339 Views

0 replies

0 likes

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[Android] Spotify automatically starts when I connect to Bluetooth

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. However, even when I have closed it out and restarted m...

Newbie

This wouldn't be such a problem if Spotify was the last program I was running before I connected to my Bluetooth devices, or if I was on a WiFi signal so that my cloud music didn't take up data. Howe...

rsabr

Newbie

41692 Views

20 replies

37 likes

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Solved!! Will clearing the app data clear my playlists in spotify?

Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my playlists also. Is there any chances for this to happen...

Newbie

Hello, this is my first time in here. I have a lack of space in my Android phone (Moto G3) and wanted to clear the data so I can save space for other apps, but I'm afraid this could clear all my play...

madsdh

Casual Listener

82050 Views

3 replies

0 likes

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repeating message interrupting my music

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to play music only to be interrupted and the cycle repe...

Newbie

While listening to song that has already been downloaded to my phone im interrupted by a message asking if i want to continue listen on Z828 or my phone I select the my phone option it continues to p...

Nico

Community Legend

253 Views

1 replies

0 likes

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  • 1 replies
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Can't unfollow/delete an artist

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed.Is that a bug? already tried reinstalling the app on both windows and android and ...

Visitor

Hello. I have an artist on my "artists" tab that I'm not following, and not included in any playlist or album I have at the moment, but for some reason still is listed. Is that a bug? already tried ...

556 Views

0 replies

1 likes

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App always offline?!

Dear everyone, I need help :My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have updated and re-installed the app multiple times. Any i...

Casual Listener

Dear everyone, I need help : My app (android) always says that Spotify is offline and thus I can't play music. Although I have a premium account, and I can't access my downloaded playlists. I have u...

mooony86

Casual Listener

660 Views

6 replies

0 likes

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Spotify Crash on Android TV

Hey poeple, I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, but after another several days of usage the issue is reproduced. An...

Newbie

Hey poeple,    I have installed Spotify on Android TV, however every time that I use it for several days, the app crahes the whole OS. It seems that clearing the cache solves the issue, b...

671 Views

0 replies

5 likes

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App closing Off

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen. *I do have a premium subscripition

Newbie

I will start playing a song then if I turn off my screen the music stops playing and the app closes off. *Similar to how youtube videos turn off when you turn off your screen.   *I do have a p...

Joe

Community Legend

297 Views

1 replies

0 likes

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Offline mode doesn't play all songs

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any help

Casual Listener

I just payed for premium and trying to get offline mode working I downloaded my Playlist but some songs won't play and some will but not all the way through. I am on a galaxy note 7 thanks for any he...

Christiansc50

Casual Listener

383 Views

2 replies

0 likes

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Saving playlists

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I can't find where it went. I try to sync it to my phon...

Newbie

Ok...so I am dumb when it comes to smartphones. I am trying to save my playlists.to the music file on myn phone..that way I dont need to be online to play music. I tried saving it to sd card and I ca...

Joe

Community Legend

261 Views

1 replies

0 likes

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Solved!! My downloads got deleted

Hi,since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had this problem with my Android Tablets, Pc, or Galaxy S4...

Casual Listener

Hi, since I've got my Samsung Galaxy S7 my downloaded songs just get deletet couple of times in a month (now this is the 3rd time this week). I've using Spotify for quiet a long time and never had t...

ZorkII

Roadie

572 Views

2 replies

0 likes

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How to take a song out of disliked

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

Newbie

I accidently disliked a song when I meant to like it on one of the radios is there a way for me to fix this?

bobsyauncle10

Newbie

277 Views

1 replies

0 likes

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Music do not download

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and open again, there is no music downloaded

Newbie

I start downloading my music, but when it finished i close spotify, and when i openned again my music was not downloded, so i have to start downloding it again, but as soon as i close spotify and ope...

Nico

Community Legend

290 Views

1 replies

0 likes

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Android TV sound quality

What bit rate does the android TV app play music at?Thanks.

Newbie

What bit rate does the android TV app play music at? Thanks.

user-removed

Not applicable

1286 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! Downloading music

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even reinstalled the app. Please help!

Regular

Been using Spotify for a few months on my LG G5. All of a sudden, I can no longer download songs (manage offline). I'm on wifi, have less than 3,333 songs, and have 10GB of storage available. I even ...

kbrooksc

Community Legend

1273 Views

7 replies

0 likes

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android freezing problem

songs randomly freeze while playing and then app won't open for a while, never used to do this?

Newbie

songs randomly freeze while playing and then app won't open for a while, never used to do this?

marlonsphere

Roadie

400 Views

2 replies

0 likes

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[Android TV] App is stuck on Now playing screen

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spotify menu hierarchy as normal. I have not been able to rep...

Newbie

The Android TV app sometimes gets stuck on the Now Playing screen, such that I can only play songs from the current playlist. Clicking back on the remote does not bring me higher up in the Spoti...

1086 Views

0 replies

1 likes

  • 1086 Views
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Cannot use account ?

Casual Listener

debawe

Regular

385 Views

3 replies

0 likes

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Delete downloaded songs

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Newbie

I downloaded a full album and i regret it and want to delete some of the songs, how can i delete the downloaded songs? (Delete the file not just from the playlist)

Bearfootrecords

Community Legend

315 Views

1 replies

0 likes

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  • 0 likes