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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396830 Views

547 replies

35 likes

Account
Free
  • 396830 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8472 Views

0 replies

7 likes

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No lock screen icons, "song not available", music stops playing...

I've just cancelled my subscription. I've been a paying customer for more than 4 years, but the bugs of the last weeks/months made using Spotify a nightmare. I know that there are threads for all the issues mentioned in the title. Unfortunately, deve...

Regular

I've just cancelled my subscription. I've been a paying customer for more than 4 years, but the bugs of the last weeks/months made using Spotify a nightmare. I know that there are threads f...

463 Views

0 replies

1 likes

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Superuser Contribution Can't share music via Spotify anymore (Android)

I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with friends. Any ideas on how to rectify this?- my Fac...

Casual Listener

I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with...

Lesmwende

Casual Listener

933 Views

5 replies

0 likes

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Mobile Data limit reached

Is 1.18GB of background data unusual?I don't listen to music through cellular and have only used 193MB of foreground data. I had the cellular downloads turned on for a couple of days. One of which the app updated, which I'm assuming has caused my lim...

Casual Listener

Is 1.18GB of background data unusual? I don't listen to music through cellular and have only used 193MB of foreground data.   I had the cellular downloads turned on for a couple of days. One ...

Melita84

Casual Listener

1936 Views

5 replies

0 likes

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[Android][Connect] Fix Android APP

The android app doesn't function properly. The lockscreen widget doesn't appear most of the time. Navigation can't mute it to read directions over Bluetooth. Steering wheel controls don't work most of the time. I have to go in and close all my apps t...

Regular

The android app doesn't function properly. The lockscreen widget doesn't appear most of the time. Navigation can't mute it to read directions over Bluetooth. Steering wheel controls don't work most o...

DragonLiightz

Newbie

659 Views

1 replies

1 likes

Android
Connect
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Imported playlist not available (songs greyed out)

Hi there, I am a Premium member. The Madvilliany Album wasn't avaiable on Spotify. So i bought it seperately and imported it onto my desktop. I then made a playlist (the songs play fine on my desktop). My phone and desktop are synced with eachother s...

Newbie

Hi there, I am a Premium member.   The Madvilliany Album wasn't avaiable on Spotify. So i bought it seperately and imported it onto my desktop. I then made a playlist (the songs play fine on m...

587 Views

0 replies

1 likes

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Android Downloads

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Casual Listener

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Alsitar

Casual Listener

2027 Views

4 replies

0 likes

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Solved!! Equalizer in LG G4

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

Casual Listener

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

mtc83

Casual Listener

2460 Views

2 replies

0 likes

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Pop-up notification Locked Screen

Hello people.I have a question about the pop-up notification of spotify working on the Huawei P8 upgraded to 5.0 Android version. If is it possible to see the notifications about the artist or the song that are playing on this device?

Regular

Hello people. I have a question about the pop-up notification of spotify working on the Huawei P8 upgraded to 5.0 Android version. If is it possible to see the notifications about the artist or the ...

Jokerz93

Regular

1311 Views

4 replies

0 likes

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Solved!! Spotify bugging in Galaxy S7

I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the lock screen. For me it, this is 70% of the time and...

Casual Listener

I recently upgraded from an s4 to a Galaxy s7 and for some reason spotify is messing up in a variety of areas. First of all, seen very commonly in the forums, is the issue of it not appearing on the ...

evo4g63t

Roadie

2096 Views

5 replies

1 likes

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Superuser Contribution Offline tracks being deleted

Hi,When I download tracks for offline listening Spotify deletes random songs and whole playlists sometimes, meaning it's unavailable for offline listening. I've tried redownloading the app, clearing the cache, re signing in, downloading the playlists...

Casual Listener

Hi, When I download tracks for offline listening Spotify deletes random songs and whole playlists sometimes, meaning it's unavailable for offline listening. I've tried redownloading the app, clear...

Paulsmithy90

Casual Listener

662 Views

2 replies

1 likes

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  • 2 replies
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How do you filter your playlists when using folders on Android?

How do you filter downloaded playlists when using folders on Android Spotify? WHen not using folders there used to be an option to filter the downloaded only playlists and albums. As there are no restrictions on playlists I want to use playlists rath...

Roadie

How do you filter downloaded playlists when using folders on Android Spotify?   WHen not using folders there used to be an option to filter the downloaded only playlists and albums.  As t...

martinjh99

Roadie

1109 Views

8 replies

0 likes

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Solved!! Lost REPEAT track option ?

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it, I use it all the time!

Casual Listener

Been a couple of days now that I no longer have repeat track option on my Samsung S7. Tried logging off and back on, tried reinstalling app too...still not there. Please tell me they didn't remove it...

Joe

Community Legend

809 Views

3 replies

0 likes

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Superuser Contribution I can't install spotify in my device

Hi All,I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information:"This app is incompatible with your device"I am using: Huawei P7-L10 (androind 5.1.1)My google wallet is ...

Newbie

Hi All, I am facing problem to install spotify in my device, and I need your help. In order to install the app it gives the following information: "This app is incompatible with your device" I...

user-removed

Not applicable

832 Views

1 replies

0 likes

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Superuser Contribution spotify deletes my downloaded songs

Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Yardım edebilirseniz çok mutlu olurum, teşekkürler.

Newbie

Premium üyesiyim. Spotify kendi kendine hesabımdan çıkıyor ve tekrar hesabıma girdiğimde indirmiş olduğum şarkılarım indirilmemiş olarak kütüphanemde duruyor. Bu birkaç kez oldu ve hala düzelmedi. Ya...

user-removed

Not applicable

511 Views

1 replies

0 likes

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Solved!! 3 devices?

I recently got a new phone and downloaded spotify on it. I have never had a problem with downloading the songs just pressed the download switch and it did it. Did not have to turn on cellular or anything. Now when I tried to download that way it say ...

Casual Listener

I recently got a new phone and downloaded spotify on it. I have never had a problem with downloading the songs just pressed the download switch and it did it. Did not have to turn on cellular or anyt...

tomasrex

Roadie

963 Views

3 replies

0 likes

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Superuser Contribution Adding Song To A Playlist

Hi Guys, I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes back to the track without bringing up the playlists I can ad...

Regular

Hi Guys,   I'm using an S7 Edge and occasionally having a problem with adding songs to a playlist. When I click the add to playlist function on a song it does absolutely nothing and just goes ...

user-removed

Not applicable

351 Views

1 replies

0 likes

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Superuser Contribution Songs in Libary disapparing

Hello, i have several problems with the Android-App.First of all my songs at the 'Your Music' section disappared a few weeks ago. After restarting the phone some songs were back there but only a few. When I used the search function (not the one in th...

Newbie

Hello,  i have several problems with the Android-App. First of all my songs at the 'Your Music' section disappared a few weeks ago. After restarting the phone some songs were back there but on...

user-removed

Not applicable

467 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Downloads undownload themselves

All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. That's why I paid for it so I could have music when of...

Casual Listener

All my downloaded music undownloaded since last night. Its a problem with your app. FIX IT!!!!!!!! GOD darn IT!!!!! I pay money for this **bleep** and don't want to pay more for no music offline. Tha...

user-removed

Not applicable

387 Views

1 replies

0 likes

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Superuser Contribution Fiz assinatura premium e continuo free

OláFiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?

Newbie

Olá Fiz a assinatura premium e já consta o pagamento com a operadora do meu cartao, porem ainda continuo free, alguem sabe me dizer quanto tempo demora pra liberar a conta premium?

user-removed

Not applicable

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes