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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209255 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209255 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

558311 Views

78 replies

3 likes

  • 558311 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461680 Views

575 replies

39 likes

Account
Free
  • 461680 Views
  • 575 replies
  • 39 likes

Saving to SD Card

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Newbie

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Joe

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Help me it wont even clear data

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Newbie

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Joe

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Spotify stops playing on LG stylo when I open Facebook or Chrome internet or any of my app games

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a solution?

Newbie

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a so...

Joe

Community Legend

680 Views

2 replies

0 likes

  • 680 Views
  • 2 replies
  • 0 likes

Poor volume when playing in car on bluetoth

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second then goes back to low.

Casual Listener

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second ...

dinomight

Spotify Star

780 Views

3 replies

1 likes

  • 780 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Connect - Unavailable for Playback - Android to Android

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect with my other Android devices to playback music direc...

Casual Listener

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect ...

Tipapoute

Casual Listener

34935 Views

12 replies

5 likes

  • 34935 Views
  • 12 replies
  • 5 likes

Offline mode not downloading all songs

I think I reached my limit of patience... It's been a year now and I still don't know why it happens. 1. I create a playlist on PC 2. I "download" it on my Android Phone. I do not switch Offline Mode on 3. Everything seems fine, let's say I'm restari...

Roadie

I think I reached my limit of patience... It's been a year now and I still don't know why it happens.    1. I create a playlist on PC   2. I "download" it on my Android Phone. ...

Easley8

Casual Listener

11346 Views

11 replies

0 likes

  • 11346 Views
  • 11 replies
  • 0 likes

Solved!! Premium Family

Hallo guys. I have a problemMy brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the problem is.Thanks

Newbie

Hallo guys. I have a problem My brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the p...

Joe

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Syncronizing files

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help. First of all: The way I do it is, as the official online tutorial says, I select the files from the folder, add them to a pl...

Visitor

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help.  First of all: The way I do it is, as the official online tutorial ...

Joe

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Please i need help!

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Visitor

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Joe

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

login error with facebook on android

PLEASE I NEED MUSIC hard times these past months actually... i can no longer listen to my music.and i need some serious help! when i open the spotify app i press the button ''login with facebook'' it tries to connect but then tells me "wrong username...

Newbie

PLEASE I NEED MUSIC   hard times these past months actually... i can no longer listen to my music. and i need some serious help!   when i open the spotify app i press the button ''logi...

ag2526

Roadie

1094 Views

1 replies

0 likes

Android
Facebook
Login Errors
  • 1094 Views
  • 1 replies
  • 0 likes

Solved!! Track info can't be read in notifications

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI 7 this was not a problem for Spotify (although it...

Casual Listener

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIU...

ubiq1

Casual Listener

4687 Views

5 replies

0 likes

illegible
invisible
MIUI
notification center
text
Xiaomi
  • 4687 Views
  • 5 replies
  • 0 likes

Google Cast support is now completely broken

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'forgets' to refill the Google Cast audio buffer or so...

Casual Listener

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'fo...

NiallB_EquiGeek

Regular

1658 Views

1 replies

4 likes

  • 1658 Views
  • 1 replies
  • 4 likes

Only offline playlists are available when abroad

Hi, I live in the UK but I often travel to Ireland to see friends and family. When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming turned on. My partner also experiences this issue when he is in Ir...

Casual Listener

Hi,   I live in the UK but I often travel to Ireland to see friends and family.  When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming ...

Francobulghe

Newbie

707 Views

4 replies

0 likes

  • 707 Views
  • 4 replies
  • 0 likes

My created playlist doesn't show

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the playlist is still there.Any ideas how I can get back my...

Casual Listener

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the play...

Macavity

Newbie

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Saving music to SD as internal storage on Moto G (3rd Gen) Marshmallow

Hello,I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extended internal memory. I tried every google solution such as ...

Casual Listener

Hello, I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extend...

leosvale1

Newbie

13979 Views

4 replies

0 likes

internal storage
marshmallow
Moto G
saving music
Sd
  • 13979 Views
  • 4 replies
  • 0 likes

Superuser Contribution undownloading offline content issue

This has happened twice. The spotify app has forgotten where the data was on the phone, or something along those lines, and chosen to use my data to stream the songs rather than working off of the predownloaded songs. when I check the app storage usa...

Visitor

This has happened twice. The spotify app has forgotten where the data was on the phone, or something along those lines, and chosen to use my data to stream the songs rather than working off of the pr...

user-removed

Not applicable

814 Views

3 replies

0 likes

  • 814 Views
  • 3 replies
  • 0 likes

Problems with shuffle

HI guys, I've made the switch from google play music and I can't work out how to do something that should be simple. I like to find an artist and then shuffle ALL songs by that artist. When I try to do it on Spotify I click shuffle, let's say for U2 ...

Casual Listener

HI guys,    I've made the switch from google play music and I can't work out how to do something that should be simple.   I like to find an artist and then shuffle ALL songs by tha...

andypa1

Casual Listener

1215 Views

4 replies

1 likes

  • 1215 Views
  • 4 replies
  • 1 likes

Radio function and Google Home

When using the functionality Radio I see"More numbers are charged while you listen"This does not function i.c.m. Chromecast Audio / Google Home.There are not loaded more numbers.When playing "Your Daily Mix" the same problem.(Using Samsung tablet and...

Newbie

When using the functionality Radio I see "More numbers are charged while you listen" This does not function i.c.m. Chromecast Audio / Google Home. There are not loaded more numbers. When playing ...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cobraram o premium mas sou free

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instalei...já verifiquei se tenho mais de 1 conta....

Casual Listener

Já faz 1 semana o premium no meu cartão (2x aliás) e minha conta é free ainda. Já realizei TODOS os procedimentos do "solução de problemas" do site.....sai r fiz login novamente, desinstalei e instal...

Deb90

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Volume increase when switching songs and unpausing music (Stock Galaxy S6)

I have a stock Galaxy S6. Newest versions of Android and Spotify, but this problem has been occurring since I got the phone last spring.When I switch tracks, Spotify amps the volume up to shrieking levels for a second or so before regulating itself. ...

Newbie

I have a stock Galaxy S6. Newest versions of Android and Spotify, but this problem has been occurring since I got the phone last spring. When I switch tracks, Spotify amps the volume up to shrieki...

Crnchee

Newbie

1327 Views

1 replies

0 likes

  • 1327 Views
  • 1 replies
  • 0 likes