Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Wie kann man das löschen
Wie kann man das löschen
490 Views
0 replies
0 likes
Hi.Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them? What is "Top Recomendations For You" in Discover section ?? Thanks
Hi. Is there any feature in spotify android app to mark some musics as favorites and Spotify suggest musics by them? What is "Top Recomendations For You" in Discover section ?? &...
Community Legend
586 Views
4 replies
0 likes
My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify will stop on work.I did uninstall it and I cleared e...
My issue after the update is: I can still open the app, but it crashes after few seconds of playing. I can't leave it open in the background anf even if the screen goes to the standby mode, spotify w...
Casual Listener
2657 Views
4 replies
0 likes
Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is really annoying and taxing on the battery and it interfe...
Having searched this forum and using good old Google, I see I'm not the only one missing the option to turn off/on Spotify Connect. It keeps showing on my Android when playing on my PC. This is reall...
Music Fan
766 Views
3 replies
1 likes
I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes.If I try my iPad it says spotify cannot open this type of link.I have update both devices to their latest bersion and also the latest version of Spotify.Ipad mini2...
I click to open in Spotify on Andoir and it goes to a blank pange and nothing happenes. If I try my iPad it says spotify cannot open this type of link. I have update both devices to their latest be...
Casual Listener
977 Views
8 replies
1 likes
Hi,with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline files are correctly stored on the external card though....
Hi, with the latest release 6.0.0.864 when i try to import my own mp3 files, spotify only searches for files in the internal folder, while files on the external sd card are not found. the offline fi...
317 Views
0 replies
0 likes
How long should it take to download your playlist
How long should it take to download your playlist
339 Views
0 replies
0 likes
I just uploaded to the new version and now I can't download any songs. I click the button but they never download.I also can barely use the app. I open it and go to one page it takes a minute or two to load the page forget about trying to start a son...
I just uploaded to the new version and now I can't download any songs. I click the button but they never download. I also can barely use the app. I open it and go to one page it takes a minute or ...
297 Views
0 replies
0 likes
While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Also if I am on the Internet or using data and playin...
While trying to stream music over the Internet (data not wifi) every song comes up as "This Song is not Available." If I log out and log back in several times it will eventually let me play music. Al...
Community Legend
640 Views
3 replies
0 likes
(sorry for my english, i'm french :))hello, there is 2 mouth, i have downloaded 2 album : Double **bleep** of the artist Kaaris and Sheguey Vara 2 of the artist Gradur but, there is 21 day maybe, i can't play these two album " the title is indisponib...
(sorry for my english, i'm french :)) hello, there is 2 mouth, i have downloaded 2 album : Double **bleep** of the artist Kaaris and Sheguey Vara 2 of the artist Gradur but, there is 21 day maybe, i...
313 Views
0 replies
0 likes
Hey guys, I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option I have available is Podcasts...please help.
Hey guys, I am trying to watch shows and videos on Spotify Premium on Android and there is no option for it available. I have downloaded the latest version of Spotify but the closest option ...
376 Views
0 replies
0 likes
Hey there. Since 2 days I cant play any songs on my spotify app. Only those that I downloaded. But I cant play any other song I search for. It says: This song is not available. Which is translated from german but I guess you'll know what I mean. I ch...
Hey there. Since 2 days I cant play any songs on my spotify app. Only those that I downloaded. But I cant play any other song I search for. It says: This song is not available. Which is translated fr...
584 Views
0 replies
0 likes
Yesterday afternoon I was listening my downloaded music and everything was fine.At night I left home and pressed play button so i could keep listening to the album had downloaded months ago.40 min later I noticed that there were a gap larger than usu...
Yesterday afternoon I was listening my downloaded music and everything was fine. At night I left home and pressed play button so i could keep listening to the album had downloaded months ago. 40 ...
Regular
1739 Views
12 replies
0 likes
I used a gmail account that I realized is a typo I accidently logged out due to my phone over heating I have an underscore in the gmail for spotify but not in the. Actual gmail
I used a gmail account that I realized is a typo I accidently logged out due to my phone over heating I have an underscore in the gmail for spotify but not in the. Actual gmail
Roadie
351 Views
1 replies
0 likes
Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?
Spotify won't downlaod albums to ofline when i select downlaod. the bar moves right than goes back to the left. any ideas?
Newbie
309 Views
1 replies
0 likes
Hi there!I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for my family are storaged at acc#1. Now I'll try to cop...
Hi there! I think about an upgrade to a family account. My own account (Acc#1) is a premium account, the accounts for my wife and my daughter are free accounts (Acc#2 and #3). The most playlists for...
459 Views
0 replies
0 likes
I'm a mobile developer and noticed something while using shuffle play for my playlists on the current build for Android. It's a very benign problem, but I love Spotify and thought I'd share it since I enjoy Android development. Basically, when using ...
I'm a mobile developer and noticed something while using shuffle play for my playlists on the current build for Android. It's a very benign problem, but I love Spotify and thought I'd share ...
Casual Listener
375 Views
2 replies
0 likes
Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I got home and started to play the songs, and then st...
Last night I downloaded 3 play lists to my Android phone (Samsung Note 2). All ended up with the green arrow next to them and I happily played a list on the way home without internet connectivity. I ...
Regular
409 Views
2 replies
0 likes
Why does it stop mid song?
Why does it stop mid song?
Roadie
472 Views
3 replies
0 likes
I have Spotify Premium on my Android. Lately it will come up, "Track not available" for songs randomly. I can then close the app, and go back in and it will allow me to play the song. It also will pause randomly in the middle of songs, and then work ...
I have Spotify Premium on my Android. Lately it will come up, "Track not available" for songs randomly. I can then close the app, and go back in and it will allow me to play the song. It also will pa...
Spotify
325 Views
1 replies
0 likes
