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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110429 Views

26 replies

3 likes

  • 110429 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222373 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222373 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579074 Views

79 replies

3 likes

  • 579074 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476969 Views

577 replies

40 likes

Account
Free
  • 476969 Views
  • 577 replies
  • 40 likes

Solved!! New Release Radar Playlist Much Shorter Than Usual

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I've been very pleased with it every week & have pra...

Roadie

Hi everyone..I've been a Spotify Premium listener for over 2 years and currently am accessing Spotify thru an LG/Android Smartphone. Since the Release Radar playlist began since its debut in August I...

crematedman

Community Legend

1192 Views

1 replies

0 likes

  • 1192 Views
  • 1 replies
  • 0 likes

Song not available.

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can listen to whatever. Ideas?

Newbie

I have a premium subscription, but when I try to play music, I get an error message song not available. The new Keith Urban album for example. My wife also has a premium subscription and she can list...

crematedman

Community Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Podcasts not playing

Podcasts wont play no matter what I try. 1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play Tried reinstalling, restarting, reloging both the app and to the wifi. Samsung Galaxy Tab 2.0 v. 4.2.2. Free The app version of Spotify you...

Newbie

  Podcasts wont play no matter what I try.    1. Open app 2. Browse 3. Podcasts 4. Tap any of them and it wont play   Tried reinstalling, restarting, reloging both the app an...

crematedman

Community Legend

3517 Views

1 replies

2 likes

  • 3517 Views
  • 1 replies
  • 2 likes

Podcast Offline stopped always

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped. The only thing which worked is to get online, start the podcast again an then switch again in the offline mode, but after a few minutes it will...

Newbie

Always when i hear my downloaded Podcast in Offline Mode after 20-30 minutes the podcast suddenly stopped.   The only thing which worked is to get online, start the podcast again an then switc...

crematedman

Community Legend

746 Views

1 replies

1 likes

  • 746 Views
  • 1 replies
  • 1 likes

I download this app

This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!

Newbie

This app kill my phone it does no turn on or charge (it is not my charger) its a mirror now please HELP!!!!!!  

Joe

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Saving to SD Card

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Newbie

My spotify doesn't have the storage option and I want to save my music to the SD card....any help?

Joe

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Help me it wont even clear data

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Newbie

I keep getting please clear disc. disc almost full. wont let me clear cached data what do i do? LG G4

Joe

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Spotify stops playing on LG stylo when I open Facebook or Chrome internet or any of my app games

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a solution?

Newbie

For the past week whenever I have Spotify playing and go to another app on my phone, Spotify will just stop playing. Spotify also does that when I open my Internet. What is going on and is there a so...

Joe

Community Legend

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Poor volume when playing in car on bluetoth

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second then goes back to low.

Casual Listener

Hi I have seen a few posts on here about the volume faults. I have a Samsung s6 and when I connect it to my car the volume is poor as in low. The has been a few times it is louder for about a second ...

dinomight

Spotify Star

793 Views

3 replies

1 likes

  • 793 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Connect - Unavailable for Playback - Android to Android

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect with my other Android devices to playback music direc...

Casual Listener

I'm trialing Spotify with a goal of using an old Android phone as a receiver. I want to taken an old Android phone with Spotify and connect it to an amplifier. I'd then like to use Spotify Connect ...

Tipapoute

Casual Listener

35251 Views

12 replies

5 likes

  • 35251 Views
  • 12 replies
  • 5 likes

Offline mode not downloading all songs

I think I reached my limit of patience... It's been a year now and I still don't know why it happens. 1. I create a playlist on PC 2. I "download" it on my Android Phone. I do not switch Offline Mode on 3. Everything seems fine, let's say I'm restari...

Roadie

I think I reached my limit of patience... It's been a year now and I still don't know why it happens.    1. I create a playlist on PC   2. I "download" it on my Android Phone. ...

Easley8

Casual Listener

11396 Views

11 replies

0 likes

  • 11396 Views
  • 11 replies
  • 0 likes

Solved!! Premium Family

Hallo guys. I have a problemMy brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the problem is.Thanks

Newbie

Hallo guys. I have a problem My brother invited me in Spotify premium Family and my problem is i cant use my spotify acc if i switch that in offline modus. Can sowhere explain me why and whats the p...

Joe

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Syncronizing files

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help. First of all: The way I do it is, as the official online tutorial says, I select the files from the folder, add them to a pl...

Visitor

Hello. I have various issues concerning the syncronisation of my MP3-Files on my Android, I would be happy if you could help.  First of all: The way I do it is, as the official online tutorial ...

Joe

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Please i need help!

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Visitor

how do I open the Spotify start in my library? In the New Spotify update they added the new tab "Home" but i want start it in My Library.

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

login error with facebook on android

PLEASE I NEED MUSIC hard times these past months actually... i can no longer listen to my music.and i need some serious help! when i open the spotify app i press the button ''login with facebook'' it tries to connect but then tells me "wrong username...

Newbie

PLEASE I NEED MUSIC   hard times these past months actually... i can no longer listen to my music. and i need some serious help!   when i open the spotify app i press the button ''logi...

ag2526

Roadie

1106 Views

1 replies

0 likes

Android
Facebook
Login Errors
  • 1106 Views
  • 1 replies
  • 0 likes

Solved!! Track info can't be read in notifications

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIUI 7 this was not a problem for Spotify (although it...

Casual Listener

Unfortunately, the track info for the current Spotify song playing can't be seen on the notification shade. I have a feeling it is something do with the MIUI 8 ROM, as I recall that when I was on MIU...

ubiq1

Casual Listener

4714 Views

5 replies

0 likes

illegible
invisible
MIUI
notification center
text
Xiaomi
  • 4714 Views
  • 5 replies
  • 0 likes

Google Cast support is now completely broken

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'forgets' to refill the Google Cast audio buffer or so...

Casual Listener

First I had the issue that Spotify randomly paused while streaming to my Google Cast Audio. I discovered this mostly occurred when you skip back and forth through the track, as if the Spotify app 'fo...

NiallB_EquiGeek

Regular

1678 Views

1 replies

4 likes

  • 1678 Views
  • 1 replies
  • 4 likes

Only offline playlists are available when abroad

Hi, I live in the UK but I often travel to Ireland to see friends and family. When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming turned on. My partner also experiences this issue when he is in Ir...

Casual Listener

Hi,   I live in the UK but I often travel to Ireland to see friends and family.  When I'm back in Ireland I notice that only my offline playlists are available even though I have roaming ...

Francobulghe

Newbie

722 Views

4 replies

0 likes

  • 722 Views
  • 4 replies
  • 0 likes

My created playlist doesn't show

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the playlist is still there.Any ideas how I can get back my...

Casual Listener

I have only one playlist created by me. I've colected songs that I like for about a year. But suddenly, that playlist didn't show anymore. That's on my Android Phone, because in the computer the play...

Macavity

Newbie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Saving music to SD as internal storage on Moto G (3rd Gen) Marshmallow

Hello,I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extended internal memory. I tried every google solution such as ...

Casual Listener

Hello, I updated my Moto G (3rd Gen) to Marshmallow and I can't save my offline music to the SD card. The SD card is formated and encrypted with the Marshmallow option for using it as an extend...

leosvale1

Newbie

14026 Views

4 replies

0 likes

internal storage
marshmallow
Moto G
saving music
Sd
  • 14026 Views
  • 4 replies
  • 0 likes