Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396986 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Brief description of the issue: As I planned my vacation with very limited internet access. I've downloaded a lot of playlists to listen offline. But when I acctualy got there, spotify app for some reason logged me out and deleted all the files.I was...
Brief description of the issue: As I planned my vacation with very limited internet access. I've downloaded a lot of playlists to listen offline. But when I acctualy got there, spotify app for some r...
Newbie
1591 Views
3 replies
3 likes
Everything is in the title. I simply can't download my computer Local Files on my Android Spotify. Well, more precisely, I can't but just since yesterday for some reasons. I can download any "official" music easily without any problem, but the local ...
Everything is in the title. I simply can't download my computer Local Files on my Android Spotify. Well, more precisely, I can't but just since yesterday for some reasons. I can...
Community Legend
582 Views
3 replies
0 likes
When ever I go to a app that isn't Spotify on my phone it stops playing. This is happening when I open messages so it isn't because the other app is playing music.
When ever I go to a app that isn't Spotify on my phone it stops playing. This is happening when I open messages so it isn't because the other app is playing music.
Community Legend
717 Views
1 replies
0 likes
I was listening to a podcast, the global travel conspiracy only a few hours ago and now it has disappeared from my recently layed list. When I search for it I can't find it either. Does anyone know what happened?
I was listening to a podcast, the global travel conspiracy only a few hours ago and now it has disappeared from my recently layed list. When I search for it I can't find it either. Does anyone know w...
417 Views
0 replies
0 likes
Hi, Today when I plugged in my aux cord to play my LG G5 through my stereo, Spotify started skipping through my playlists at random and I have no idea why. It didn't do this when I had another pair of headphones plugged in either.I also have the goog...
Hi, Today when I plugged in my aux cord to play my LG G5 through my stereo, Spotify started skipping through my playlists at random and I have no idea why. It didn't do this when I had anoth...
Casual Listener
4081 Views
4 replies
0 likes
Tenho um Samsung A5 2016 e quando configuro o equalizador do aparelho através do aplicativo Spotify ele altera o som consideravelmente. Contudo, ao iniciar cada música é nítido que o equalizador deixa de funcionar por uma fração de segundos mas o suf...
Tenho um Samsung A5 2016 e quando configuro o equalizador do aparelho através do aplicativo Spotify ele altera o som consideravelmente. Contudo, ao iniciar cada música é nítido que o equalizador deix...
709 Views
0 replies
2 likes
I downloaded music while on wifi yesterday. When I try playing the downloaded songs they skip like a scratched cd. What did I do wrong?
I downloaded music while on wifi yesterday. When I try playing the downloaded songs they skip like a scratched cd. What did I do wrong?
Newbie
755 Views
1 replies
0 likes
HiVia soundiiz I have imported playlists in Spotify.Those playlist are well visible via the spotify web interface but not within the spotify mobile app on my androïd phone. How can I solve this?
Hi Via soundiiz I have imported playlists in Spotify.Those playlist are well visible via the spotify web interface but not within the spotify mobile app on my androïd phone. How can I solve this?
Roadie
891 Views
6 replies
0 likes
Hi to you all! I've got a question about Spotify streaming on Android. I'm not able to stream offline Spotify music through wifi to a wifi receiver. It's possible to stream Spotify music which is streamed instantly, but not the music which is downloa...
Hi to you all! I've got a question about Spotify streaming on Android. I'm not able to stream offline Spotify music through wifi to a wifi receiver. It's possible to stream Spotify music whi...
326 Views
0 replies
0 likes
I want to make one album offline and want to download it. But only 4 songs out of 7 are downloaded. What should i do.
I want to make one album offline and want to download it. But only 4 songs out of 7 are downloaded. What should i do.
Community Legend
621 Views
1 replies
0 likes
My friend has an I phone and she can add a playlist to "up next". On my android, I can add a song or an album to "up next" but not a playlist. I am on a premium trial so I don't know if I have full functionality. Would appreciate input from spotify u...
My friend has an I phone and she can add a playlist to "up next". On my android, I can add a song or an album to "up next" but not a playlist. I am on a premium trial so I don't know if I have full f...
Community Legend
2879 Views
3 replies
0 likes
Hey guys,While using spotify on Android I had an ad stopand just not play. It looked as though it had just paused but it wouldn't restart when I hit play (the symboleven switched from play to pause.) I tried to play some music but it still recognised...
Hey guys, While using spotify on Android I had an ad stopand just not play. It looked as though it had just paused but it wouldn't restart when I hit play (the symboleven switched from play to pause...
Casual Listener
368 Views
2 replies
0 likes
I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something to do with the update 6.5.0.1816 because I didn't ...
I just found out that one of my albums had only a couple songs from it downloaded and when I try to download the entire album it only downloads those songs and not the rest. This might have something...
450 Views
0 replies
1 likes
Hi everyone, I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to have my existing playlists / songs synced to my new device,...
Hi everyone, I recently bought a new Sony Xperia XA Ultra phone - it comes with Spotify already bundled with it. Being a premium user for some time now, I did the following steps in order to...
Casual Listener
1658 Views
7 replies
0 likes
Just got a Galaxy S7 Edge and have been having issues controlling Spotify via the lock screen of controls via bluetooth devices (headphones and car). If I open Spotify from new, I have no problem using the controls on the lock screen or bluetooth con...
Just got a Galaxy S7 Edge and have been having issues controlling Spotify via the lock screen of controls via bluetooth devices (headphones and car). If I open Spotify from new, I have no problem usi...
Community Legend
727 Views
1 replies
0 likes
What will happen if i suddenly change my storage from sd card to phone storage??will it automatically clear my downloaded songs in sd card?
What will happen if i suddenly change my storage from sd card to phone storage??will it automatically clear my downloaded songs in sd card?
Community Legend
762 Views
3 replies
0 likes
Hello! I just recently bought a new Nexus 6P -- I'm coming from an iPhone 6 -- and I'm noticing that my battery is draining really fast while I listen to Spotify, at around 20% battery utilization. Note: I have all my music downloaded, as I am a Prem...
Hello! I just recently bought a new Nexus 6P -- I'm coming from an iPhone 6 -- and I'm noticing that my battery is draining really fast while I listen to Spotify, at around 20% battery utiliza...
322 Views
0 replies
1 likes
Hi! My setup: HTC Desire (Android) with Spotify Premium version 0.5.1.15 My problem: Spotify keeps crashing and/or pausing randomly. This can happen either after playing 30 seconds of a song, or after playing 30 songs. It happens both in offline and ...
Hi! My setup: HTC Desire (Android) with Spotify Premium version 0.5.1.15 My problem: Spotify keeps crashing and/or pausing randomly. This can happen either after playing 30...
Community Legend
5444 Views
7 replies
2 likes
Hi,Yesterday afternoon I listened to spotify while going to work. In the evening when I went home I was going to listen to music again, but for some reason the tracks kept playing but no sound was comming out. Now, the sound works just fine in the no...
Hi, Yesterday afternoon I listened to spotify while going to work. In the evening when I went home I was going to listen to music again, but for some reason the tracks kept playing but no sound was ...
Casual Listener
6106 Views
3 replies
4 likes
