Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106444 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
215830 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
569023 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
469405 Views
577 replies
40 likes
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...
368 Views
0 replies
0 likes
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
I updated my Spotify on my android. It's now making me re-download all my music. But nothing with download!!
Roadie
550 Views
1 replies
0 likes
Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't give me the 'storage' option. I have tried deleting cache, reinst...
Hi there, I have got a tablet CHUWI Hi12 and I just got a 64GB mini sd card from Scandisk and Spotify does not seem to recognize it. The tablet recognizes the sd card but Spotify won't...
Community Legend
5155 Views
9 replies
0 likes
How do I solve this?
How do I solve this?
Roadie
363 Views
1 replies
0 likes
When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song starts from the first if I push play button again. I thi...
When I play any song, and open other apps or just stay in main screen, the app stops more than 90% of chance all of sudden. And it even didn't stay where it played the last after stopping, song start...
Community Legend
328 Views
1 replies
0 likes
On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore.That's really bad 'cause there isn't still a sleep timer and now saving of the curren...
On Android 6 the current spotify version 4.5 doesn't scroll the current track title anymore. Issue is that you can't read the current chapter of a audiobook anymore. That's really bad 'cause there...
Casual Listener
655 Views
1 replies
0 likes
Account: Premium FamilyPhone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although the ‘”download via mobile network” setting is turned off. Very, ...
Account: Premium Family Phone: Sony Z2 Every now and then when I’m picking up my phone I notice that Spotify has started by itself and is streaming music over the mobile network although th...
Gig Goer
721 Views
4 replies
0 likes
I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste.Does this normally take so long or is it a bug?
I've been using spotify for a couple of days now, but when I click on "discover" it still asks me to listen to music before it can suggest me anything based on my taste. Does this normally take so l...
Casual Listener
434 Views
2 replies
0 likes
I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue before. I do NOT have an SD card in my phone which i...
I am in offline mode and when I select the 3 dots to bring up an individual song's menu (such as to play it next), it shows me a message saying to go online to see menu. I have never had this issue b...
Roadie
1033 Views
2 replies
2 likes
I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much recently, but I find it strange that it says "You'll get your fir...
I had Daily Mix in the Spotify app on my phone but today I found it had gone. If I search I find the Daily Mix genre, but selecting that gives me this message I've not listened to much r...
Community Legend
688 Views
1 replies
0 likes
Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some. Can anyone help me?
Hello, I have big issues with the volume......it keeps geeting higher and lower by it self all the time, and when i'm listening some playlist it get stuck at same music or keep skiping some.&nbs...
Casual Listener
689 Views
2 replies
0 likes
Hi there.Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more.I can only shuffle play songs on my phone.I have a premium account, the money is paid and everything is working fine a...
Hi there. Everytime I press on a song on my phone, instead of playing it, it opens the menu for sharing, adding to my songs and more. I can only shuffle play songs on my phone. I have a premium ac...
Regular
1241 Views
6 replies
0 likes
Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas and you haw to press many things to get to your playists and you als...
Hi, before when you entered spotify at your phone, "your library" automaticly appered. this was so nice because then it was just a few tapps to enter your playlist. now HOME apperas ...
Casual Listener
3684 Views
2 replies
3 likes
I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and when it starts, playback speeds up and slows down bef...
I am having problems listening to Spotify in my car(Renault Laguna 3) via bluetooth. Was previously no issues. I have Spotify Premium and play via Moto G 1st Gen. Playback often stops mid song and wh...
432 Views
0 replies
0 likes
How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.
How can i disable connect between devices? It is always wrong. If I am in the office it wants to play in the car. When i'm im the car it wants to play on the phone. It just sucks and is annoying.
1226 Views
0 replies
1 likes
I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating.If direct uploading isn't possible from Android, it definitely should become a feature.
I would like to be able to skip the step of having to take local files from my phone to my PC. It makes the whole process a little bit more aggravating. If direct uploading isn't possible from And...
Casual Listener
517 Views
2 replies
0 likes
Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening.Everything works fine on desktop or on my laptop. I'm not sure if this...
Hi, I have spotify family premium plan and I can't select a song or playlist to play on my phone. I have an android phone and I think after the recent update, it started happening. Everythi...
Casual Listener
2231 Views
3 replies
0 likes
Community Legend
714 Views
1 replies
0 likes
Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks
Hi, spotify is taking up lots of space on my phone. when i delete music it stays exactly the same. Any tips? Thanks
Gig Goer
519 Views
1 replies
0 likes
When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners. When you touch them they go from grey to green, but wh...
When you pull up the information on the song playing, there is the stop shuffle button, skip buttons, pause button, then on the right are two arrows forming a circle/rectangle with round corners.&nbs...
Gig Goer
249714 Views
3 replies
0 likes
