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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201712 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201712 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546010 Views

78 replies

3 likes

  • 546010 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453872 Views

571 replies

38 likes

Account
Free
  • 453872 Views
  • 571 replies
  • 38 likes

Solved!! Offline mode files gets removed from SD card after opening app without/with different SD card

Here are facts:ASUS Zenfone 2 (Z00AD)Stock 5.0Spotify 6.5.0.1816SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think that's The problem).Here's what happens:I accidentally forget ...

Casual Listener

Here are facts: ASUS Zenfone 2 (Z00AD) Stock 5.0 Spotify 6.5.0.1816 SD card's file system doesn't mount automatically on boot (cause is unknown, investigation still ongoing, but I don't think tha...

Obey138official

Casual Listener

1916 Views

2 replies

0 likes

  • 1916 Views
  • 2 replies
  • 0 likes

Spotify just keeps on playing even during calls

ProblemsPlaying Spotify. Receive a call and Spotify keeps playingPlaying via BT on car stereo. Turn off car.music plays on phone.Had only started happening recently.Have reinstalled Spotify several times to no avail.Any suggestions?

Music Fan

Problems Playing Spotify. Receive a call and Spotify keeps playing Playing via BT on car stereo. Turn off car.music plays on phone. Had only started happening recently. Have reinstalled Spoti...

adornini

Casual Listener

8379 Views

23 replies

5 likes

  • 8379 Views
  • 23 replies
  • 5 likes

Internet via bluetooth - no download

Phone : Sony M4 - Android 6.Problem:I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service).Phone have connection to Internet and I can listen music.But when I want to download music to my library Spotyfy says "To downl...

Casual Listener

Phone : Sony M4 - Android 6. Problem: I have Raspberry Pi which spread internet conection via bluetooth (Blueman -> Service). Phone have connection to Internet and I can listen music. But when...

abkaluga

Casual Listener

969 Views

3 replies

0 likes

bluetooth
Download mode doesn't work
  • 969 Views
  • 3 replies
  • 0 likes

Distorted sound on oneplusthree

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the problem as mine?

Newbie

When I'm playing song on my phone the sound is distorted/robotic hollow. The problem is only from Spotify as I've been playing videos on YouTube without any sound problems. Anyone encountered the pro...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Solved!! Serious problem with volume - ear damage alert!!!

I have a samsung galaxy s4, when im using spotify the max volume is first till low butik after a few minutes something happens and The volume is all of a sudden super high. I mean a permanent ear damage is very possible. Any ideas om what could cause...

Music Fan

I have a samsung galaxy s4, when im using spotify the max volume is first till low butik after a few minutes something happens and The volume is all of a sudden super high. I mean a permanent ear ...

Lmbux

Newbie

13571 Views

38 replies

2 likes

  • 13571 Views
  • 38 replies
  • 2 likes

Issues w/ Widget, Music doesn't stop playing after removal of headset & other issues

I have repeatedly reported these issues; and I would get issues where the widget is unresponsive; I cannot stop the music unless I open the app. Another issue I am dealing with, is when I remove my headset, the music continues to play; rather automat...

Roadie

I have repeatedly reported these issues; and I would get issues where the widget is unresponsive; I cannot stop the music unless I open the app. Another issue I am dealing with, is when I remove my h...

Joe

Community Legend

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

Downloading

How can I see what I'm downloading? If I click on the notifications on my cellphone it doesn't open a page that shows me what I'm downloading at the moment. I need to understand since it says that I'm downloading 1138 songs but I don't know why. Than...

Newbie

How can I see what I'm downloading? If I click on the notifications on my cellphone it doesn't open a page that shows me what I'm downloading at the moment. I need to understand since it says that I'...

Joe

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Premium won't work on phone

Our family just started a plan for Premium spotify. It says I am successfully part of the plan online, but I am still getting ads and can't use premium features on the phone ap. I have logged out and logged back in again and it has not resolved the p...

Casual Listener

Our family just started a plan for Premium spotify. It says I am successfully part of the plan online, but I am still getting ads and can't use premium features on the phone ap. I have logged out and...

Joe

Community Legend

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

Won't show storage option

I want to download my music to my SD card however when I go to settings it doesn't give me the storage option to switch to SD card.

Newbie

I want to download my music to my SD card however when I go to settings it doesn't give me the storage option to switch to SD card.

Joe

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Spotify Running Playlists Not Showing

When I select Running from the Browse menu there are no playlists, only the section headings "Featured" and "Running Originals" with blank space in between (see screenshot). Tapping anywhere has no result. I have already tried restarting the phone, r...

Newbie

When I select Running from the Browse menu there are no playlists, only the section headings "Featured" and "Running Originals" with blank space in between (see screenshot). Tapping anywhere has no r...

dramamask

Casual Listener

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Musixmatch not working on Samsung Note5

I've connected Musixmatch to Spotify for several times before but the floating lyrics function still doesn't work. No lyrics appear when I play a song. I think I've turned on every function needed for the authorisation. I just want to read some lyric...

Newbie

I've connected Musixmatch to Spotify for several times before but the floating lyrics function still doesn't work. No lyrics appear when I play a song. I think I've turned on every function needed fo...

Joe

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

[Chromecast Audio] Why is it not possible to set a default Chromecast Device output?

I use my tablet(s) and Chromecast Audio to stream multiroom audio in my house. Every time I want to put on some music, the tablet starts playing music. I have to go to Chromecast devices. Pick my "Play everywhere" device. Wait a minute for it to conn...

Casual Listener

I use my tablet(s) and Chromecast Audio to stream multiroom audio in my house.   Every time I want to put on some music, the tablet starts playing music. I have to go to Chromecast devices...

1062 Views

0 replies

14 likes

  • 1062 Views
  • 0 replies
  • 14 likes

No lock screen icons, "song not available", music stops playing...

I've just cancelled my subscription. I've been a paying customer for more than 4 years, but the bugs of the last weeks/months made using Spotify a nightmare. I know that there are threads for all the issues mentioned in the title. Unfortunately, deve...

Regular

I've just cancelled my subscription. I've been a paying customer for more than 4 years, but the bugs of the last weeks/months made using Spotify a nightmare. I know that there are threads f...

505 Views

0 replies

1 likes

  • 505 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't share music via Spotify anymore (Android)

I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with friends. Any ideas on how to rectify this?- my Fac...

Casual Listener

I've been on Spotify for a while sharing music via the app on my phone. Recently the option to share via the app is no longer available, instead I'm directed to other applications to share music with...

Lesmwende

Casual Listener

1013 Views

5 replies

0 likes

  • 1013 Views
  • 5 replies
  • 0 likes

Mobile Data limit reached

Is 1.18GB of background data unusual?I don't listen to music through cellular and have only used 193MB of foreground data. I had the cellular downloads turned on for a couple of days. One of which the app updated, which I'm assuming has caused my lim...

Casual Listener

Is 1.18GB of background data unusual? I don't listen to music through cellular and have only used 193MB of foreground data.   I had the cellular downloads turned on for a couple of days. One ...

Melita84

Casual Listener

2104 Views

5 replies

0 likes

  • 2104 Views
  • 5 replies
  • 0 likes

[Android][Connect] Fix Android APP

The android app doesn't function properly. The lockscreen widget doesn't appear most of the time. Navigation can't mute it to read directions over Bluetooth. Steering wheel controls don't work most of the time. I have to go in and close all my apps t...

Regular

The android app doesn't function properly. The lockscreen widget doesn't appear most of the time. Navigation can't mute it to read directions over Bluetooth. Steering wheel controls don't work most o...

DragonLiightz

Newbie

741 Views

1 replies

1 likes

Android
Connect
  • 741 Views
  • 1 replies
  • 1 likes

Imported playlist not available (songs greyed out)

Hi there, I am a Premium member. The Madvilliany Album wasn't avaiable on Spotify. So i bought it seperately and imported it onto my desktop. I then made a playlist (the songs play fine on my desktop). My phone and desktop are synced with eachother s...

Newbie

Hi there, I am a Premium member.   The Madvilliany Album wasn't avaiable on Spotify. So i bought it seperately and imported it onto my desktop. I then made a playlist (the songs play fine on m...

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes

Android Downloads

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Casual Listener

I've downloaded about 2500 songs to an SD card in my tablet, whenever I remove the SD card to put in another one with other files on it, it deletes all of the music that I've downloaded.

Alsitar

Casual Listener

2112 Views

4 replies

0 likes

  • 2112 Views
  • 4 replies
  • 0 likes

Solved!! Equalizer in LG G4

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

Casual Listener

Why the spotify's equalizer doesn't appear in my LG G4? Thanks.

mtc83

Casual Listener

2509 Views

2 replies

0 likes

  • 2509 Views
  • 2 replies
  • 0 likes